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Unix Linux Tier Support Help Desk Jobs (NOW HIRING)

TRUCKING PEOPLE

Unix & Fleet Support

Austin, TX · On-site

$20 - $24/hr

At least 1 year of technical support, IT support, help desk, operations support, or related experience * Comfortable using Unix/Linux command line on a daily basis * Experience with commands such as ...

TRUCKING PEOPLE

Unix & Fleet Support

Austin, TX · On-site

$20 - $24/hr

At least 1 year of technical support, IT support, help desk, operations support, or related experience * Comfortable using Unix/Linux command line on a daily basis * Experience with commands such as ...

Syntricate Technologies

UNIX/LINUX Admin

Chicago, IL · On-site

... support, and ensuring successful backups and system configurations. Responsibilities : • ... help them incorporate Docker into their software deployment workflows • Maintain/monitor ...

Syntricate Technologies

UNIX/LINUX Admin

Chicago, IL · On-site

The role involves maintaining UNIX/Linux servers, participating in on-call support, and ensuring ... help them incorporate Docker into their software deployment workflows • Maintain/monitor ...

DMI

Unix/Linux Administrator

Washington, DC · On-site

... 1 and Tier 2 support. This is a hands-on engineering role with design ownership: you will ... DMI values employees for their talents and contributions, and we take pride in helping our ...

DMI

Unix/Linux Administrator

Washington, DC · On-site

... 1 and Tier 2 support. This is a hands-on engineering role with design ownership: you will ... DMI values employees for their talents and contributions, and we take pride in helping our ...

DMI

Unix/Linux Administrator

Washington, DC · On-site

$121K/yr

... 1 and Tier 2 support. This is a hands-on engineering role with design ownership: you will ... DMI values employees for their talents and contributions, and we take pride in helping our ...

Apex Informatics

UNIX / LINUX Engineer

Boca Raton, FL · On-site

UNIX Operations team is searching for a candidate who is proficient within a LINUX (Red Hat). The ... This candidate will provide LINUX support of around 300 servers. We are looking for an effective ...

GDIT

UNIX/Linux OS Administrator

Offutt Air Force Base, NE · On-site

$112K - $120K/yr

Yes UNIX/Linux OS Administrator Make meaningful contributions that fuel critical outcomes for some ... Provides Tier 2 and 3 troubleshooting support, interfacing the end users and other technical teams ...

Watershed Security

Unix/Linux Administrator

Dahlgren, VA · On-site

$60K - $65K/yr

Watershed is looking for a hands-on Unix/Linux Systems Administrator to support NSWCDD.; onsite in Dahlgren, VA. REQUIRED QUALIFICATIONS Key ResponsibilitiesThree (3) years of professional experience ...

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Unix Linux Tier Support Help Desk information

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How much do unix linux tier support help desk jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for unix linux tier support help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What does a Unix/Linux Tier Support Help Desk do?

A Unix/Linux Tier Support Help Desk professional provides technical support and troubleshooting for users experiencing issues with Unix or Linux operating systems. They handle service requests, resolve system and application problems, assist with user account management, and escalate more complex issues to higher-level support teams. Their role is crucial for maintaining system uptime and ensuring smooth operations for organizations using Unix/Linux environments.

What are the key skills and qualifications needed to thrive as a Unix/Linux Tier Support Help Desk professional?

To thrive as a Unix/Linux Tier Support Help Desk professional, you need a solid understanding of Unix/Linux operating systems, troubleshooting skills, and often a relevant degree or certifications such as CompTIA Linux+ or Red Hat Certified System Administrator (RHCSA). Familiarity with command-line tools, ticketing systems like ServiceNow, and remote management utilities is typically required. Exceptional communication, problem-solving abilities, and patience are crucial soft skills for assisting users and resolving technical issues efficiently. These competencies ensure rapid issue resolution, high user satisfaction, and reliable system uptime in IT environments.

What are some typical challenges faced by Unix/Linux Tier Support Help Desk professionals, and how can they be managed?

Unix/Linux Tier Support Help Desk professionals often encounter challenges such as troubleshooting complex system issues under time pressure, managing multiple tickets simultaneously, and communicating technical solutions to users with varying levels of expertise. Staying organized, prioritizing tasks, and maintaining clear documentation are key strategies for managing these challenges. Additionally, collaborating with other IT teams and continuously updating technical knowledge can help resolve issues more efficiently and improve the overall support experience.

What are popular job titles related to Unix Linux Tier Support Help Desk jobs?

For Unix Linux Tier Support Help Desk jobs, the most frequently searched job titles are:

Infographic showing various Unix Linux Tier Support Help Desk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Linux Help Desk Specialist (SWINGS)

Arlington, VA • On-site

Integrated Computer Solutions, Inc. (ICS)
Software Development • 51 - 200 employees
Learn more about Integrated Computer Solutions, Inc. (ICS)external

Full-time

Re-posted 5 days ago

Key responsibilities

  • Respond to and diagnose UNIX/Linux problems through discussion with users and provide Tier 1 and 2 technical support.

  • Utilize ticket management system to document, track, and resolve user issues related to UNIX/Linux systems.

  • Interact with cross-disciplinary technicians and support the security and operational integrity of UNIX/Linux systems.

Job description

Job Summary:
Integrated Computer Solutions, Inc. (ICS) is dedicated to excellence in government services, empowering clients in various sectors. The Help Desk Specialist will provide Tier 1 and Tier 2 technical support for UNIX/Linux systems, ensuring operational oversight and problem resolution within the SIPRNet and GCCS Management Centers.
Responsibilities:
• Respond to and diagnose UNIX/Linux problems through discussion with users and provide Tier 1 and 2 technical support by functioning as focal point for GCCS and JPES (emphasis on UNIX/Linux) and user problem resolution to include providing end-to-end ownership of incidents with actual or potential impact to operations and ensuring a timely process through which incidents/problems are controlled
• Provide technical support for UNIX/Linux systems/applications within the SIPRNet and GCCS Management Centers to identifying, researching and resolving technical problems in a timely manner in response to customer incidents received via telephone calls, email and personnel requests with the intended goal to quickly resolve incidents on first contact
• Utilize customer-provided knowledge base and ticket management system to enter, document, track, coordinate, route, resolve, and close user ticket issues to include creating and maintaining a central repository for technical advice and solutions for network systems, software applications assistance, automatic data processing support, hardware exchange, and repair service support, and assisting with monitoring and reporting performance metrics
• Exercise sound judgement in developing methods, techniques, and evaluation criteria associated with obtaining results under this contract to include monitoring Key Performance Indicators (KPI) and recommending innovations to improve and enhance overall work center operations
• Interact with technician across multiple disciplines to include, but not limited to networking, Tier 2 and 3, and application support, customers and contract leadership relating complex technical issues/solutions in a manner to establish effective partnerships/relationships in support of accomplishing the work required
• Improve the customers operating environment by providing expert support while also maintaining the cybersecurity/IA posture of systems/hardware managed/administered for both contract and customers assets
• Compliance with all safety and security requirements, policies, and procedures; worksite access protocols and updates, training requirements, required certifications, and other duties/projects as assigned
Qualifications:
Required:
• Minimum active Top-Secret Clearance with Sensitive Compartmented Information (SCI)
• High school diploma
• DoD 8570 / 8140 Information Assurance Technical Level II (IAT-II) CompTIA Security+CE
• 5 years of technical experience with UNIX/Linux support/administration on an enterprise-level, network environment, open or compliant systems, large-scale computer system or multi-server local area network
Company:
Powering Innovation for High-Impact Products ICS combines intuitive user experience (UX) design and world-class software development expertise with full product realization services around embedded, desktop and IoT applications to create transformative products for a connected world. Founded in 1987, the company is headquartered in Waltham, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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