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Assistant Dell Help Desk Jobs in Oregon (NOW HIRING)

360 IT Professionals

Help Desk Support

Salem, OR

$20 - $27.25/hr

We are always looking forward to bring aboard IT professionals and help them build a career in the ... Troubleshoot workstation hardware and operating system problems. Assist the Computer Support Desk ...

Howard

$45K - $51K/yr

... * Assist in development and maintenance of end-user documentation, Knowledge Base articles ... Previous experience as an IT Help Desk Technician. Experience in conducting routine system ...

360 IT Professionals

Need Help Desk Support II

Salem, OR

$20 - $27.25/hr

Troubleshoot workstation hardware and operating system problems. * Assist the Computer Support Desk (CSD) in tracking computer problems by using Remedy software or by communication with CSD.

Monrovia

OR - Sales Help Desk Craftsman

Dayton, OR · On-site

As a Sales Help Desk Craftsman, you will collaborate with the Outside & Inside Sales Craftsmen to assist with administrative and data entry projects. What You'll Do * You'll process orders, retail ...

Monrovia

OR - Sales Help Desk Craftsman

Dayton, OR

As a Sales Help Desk Craftsman, you will collaborate with the Outside & Inside Sales Craftsmen to assist with administrative and data entry projects. What You'll Do * You'll process orders, retail ...

Five9

Deal Desk Analyst

OR · On-site +1

$20.50 - $28/hr

... * Assist sales teams in creating and positioning complex orders * Act as liaison between sales and ... Help ensure Best Practices are being implemented Key Requirements * Minimum 2+ years of experience ...

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Assistant Dell Help Desk information

What is the difference between Assistant Dell Help Desk vs Dell Support Technician?

AspectAssistant Dell Help DeskDell Support Technician
CertificationsBasic IT certifications (CompTIA A+, Network+)Advanced certifications (Dell Certified Support Professional, CompTIA Server+)
Work EnvironmentHelp desk, remote support, call centerOn-site and remote technical support, hardware troubleshooting
Employer & Industry UsageCommonly employed by Dell or third-party support providersPrimarily employed directly by Dell or authorized service centers
Job FocusCustomer support, troubleshooting basic issuesAdvanced hardware/software troubleshooting, repairs

The Assistant Dell Help Desk typically handles initial customer inquiries and basic troubleshooting, often remotely. In contrast, Dell Support Technicians perform more advanced hardware and software repairs, often requiring higher certifications and on-site support. Both roles are essential in Dell's support ecosystem but differ in complexity and responsibilities.

Does Assistant Dell Help Desk offer remote jobs?

Assistant Dell Help Desk positions often offer remote work options, especially for technical support roles that can be performed online. Candidates typically need reliable internet access, relevant technical skills, and may require specific certifications or training. Remote opportunities depend on the company's current staffing needs and policies.

Is help desk a good entry level IT job?

A help desk position, such as an Assistant Dell Help Desk role, is considered a good entry-level IT job because it provides foundational experience in troubleshooting, customer service, and technical support. It often requires basic knowledge of hardware, software, and networking, and can serve as a stepping stone to more advanced IT roles with certifications like CompTIA A+ or Network+.

What are the most commonly searched types of Dell Help Desk jobs in Oregon?

The most popular types of Dell Help Desk jobs in Oregon are:

What are popular job titles related to Assistant Dell Help Desk jobs in Oregon?

For Assistant Dell Help Desk jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Assistant Dell Help Desk jobs in Oregon look for?

The top searched job categories for Assistant Dell Help Desk jobs in Oregon are:

Assistant Dell Help Desk jobs near you
Infographic showing various Assistant Dell Help Desk job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution.

Help Desk Support

360 IT Professionals

Salem, OR

$20 - $27.25/hr

Contractor

Re-posted 25 days ago

Job description

Company Description

360 IT Professionals is leading name in the software development industry, bring innovative business solutions to clients in Silicon Valley. We are always looking forward to bring aboard IT professionals and help them build a career in the IT Industry by providing the opportunity to work with our top clients in US.

Job Description

The primary role is:
Provide workstation installation, troubleshooting, diagnosis, and repair for multiple systems and models, including operating systems, configurations, and software applications.
Build and configure ODOT PCs, following agency standards and procedures.
Provide status reports as directed describing work-related activities and accomplishments.
Maintain workstations in accordance with IS standards.
Ensure workstations and their applications are in operational condition.
Troubleshoot workstation hardware and operating system problems.
Assist the Computer Support Desk (CSD) in tracking computer problems by using Remedy software or by communication with CSD.
Assist IS in inputting accurate inventory information.

Qualifications

Provides support to end users on a variety of issues.
Identifies, researches, and resolves technical problems.
Responds to telephone calls, email and personnel requests for technical support.
Documents, tracks, and monitors the problem to ensure a timely resolution.
Familiar with a variety of the field's concepts, practices, and procedures.
Relies on experience and judgment to plan and accomplish goals.
Performs a variety of complicated tasks.
May lead and direct the work of Contractor staff.
A wide degree of creativity and latitude is expected.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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