Help Desk Call Center Representative
$17.50 - $22.50/hr
... support. This role involves handling inquiries from insurance issuers, agents, web brokers, CMS ... This position is fully remote (work from home). Important: You must complete assessments!
Help Desk Call Center Representative
$17.50 - $22.50/hr
... support. This role involves handling inquiries from insurance issuers, agents, web brokers, CMS ... This position is fully remote (work from home). Important: You must complete assessments!
Help Desk Agent
Pendleton, OR · On-site +1
$20 - $29/hr
Preferred location is Pendleton, OR, but open to remote work. The Work The Help Desk Agent is responsible for providing first-line technical support and customer service to internal and external ...
Help Desk Agent
Pendleton, OR · On-site +1
$20 - $29/hr
Preferred location is Pendleton, OR, but open to remote work. The Work The Help Desk Agent is responsible for providing first-line technical support and customer service to internal and external ...
Help Desk Agent
Pendleton, OR · On-site +1
$20 - $29/hr
Preferred location is Pendleton, OR, but open to remote work. The Work The Help Desk Agent is responsible for providing first-line technical support and customer service to internal and external ...
Help Desk Agent
Pendleton, OR · On-site +1
$20 - $29/hr
Preferred location is Pendleton, OR, but open to remote work. The Work The Help Desk Agent is responsible for providing first-line technical support and customer service to internal and external ...
Help Desk Agent
Pendleton, OR · On-site +1
$20 - $29/hr
Preferred location is Pendleton, OR, but open to remote work. The Work The Help Desk Agent is responsible for providing first-line technical support and customer service to internal and external ...
Help Desk Agent
Pendleton, OR · On-site +1
$20 - $29/hr
Preferred location is Pendleton, OR, but open to remote work. The Work The Help Desk Agent is responsible for providing first-line technical support and customer service to internal and external ...
Help Desk Agent
Pendleton, OR · On-site +1
$20 - $29/hr
Preferred location is Pendleton, OR, but open to remote work. The Work The Help Desk Agent is responsible for providing first-line technical support and customer service to internal and external ...
Help Desk Agent
Pendleton, OR · On-site +1
$20 - $29/hr
Preferred location is Pendleton, OR, but open to remote work. The Work The Help Desk Agent is responsible for providing first-line technical support and customer service to internal and external ...
Help Desk Agent
Pendleton, OR · On-site +1
$20 - $29/hr
Preferred location is Pendleton, OR, but open to remote work. The Work The Help Desk Agent is responsible for providing first-line technical support and customer service to internal and external ...
Help Desk Agent
Pendleton, OR · On-site +1
$20 - $29/hr
Preferred location is Pendleton, OR, but open to remote work. The Work The Help Desk Agent is responsible for providing first-line technical support and customer service to internal and external ...
FULLY REMOTE - Helpdesk Technician in Oregon
Portland, OR · On-site +1
$19/hr
... help desk technician or other customer support role • Tech savvy with working knowledge of office automation products, databases and remote control • Good understanding of computer systems ...
FULLY REMOTE - Helpdesk Technician in Oregon
Portland, OR · On-site +1
$19/hr
... help desk technician or other customer support role • Tech savvy with working knowledge of office automation products, databases and remote control • Good understanding of computer systems ...
Responsibilities Empower AI is seeking a Help Desk Specialist to join our remote Software Asset Management team supporting Department of Homeland Security. Responsibilities: * Monitor the software ...
Responsibilities Empower AI is seeking a Help Desk Specialist to join our remote Software Asset Management team supporting Department of Homeland Security. Responsibilities: * Monitor the software ...
Deal Desk Manager (Contract)
OR · Remote
$52 - $66/hr
... support Armada's global Deal Desk and GTM teams. This role sits within the Revenue Operations ... This role is remote, but working East Coast hours may be required. What You'll Do (Key ...
Deal Desk Manager (Contract)
OR · Remote
$52 - $66/hr
... support Armada's global Deal Desk and GTM teams. This role sits within the Revenue Operations ... This role is remote, but working East Coast hours may be required. What You'll Do (Key ...
Deal Desk Analyst
OR · Remote
$140K/yr
*This is a remote position that must be based in the United States in the Eastern or Central time ... Support the close. Help manage order processing and prioritize effectively during periods of high ...
Deal Desk Analyst
OR · Remote
$140K/yr
*This is a remote position that must be based in the United States in the Eastern or Central time ... Support the close. Help manage order processing and prioritize effectively during periods of high ...
IT Support Technician (Part-Time, REMOTE)
$38 - $40/hr
MinMaxQualificationsQualifications * 5+ years of hands-on IT support or Help Desk experience ... Ability to work independently in a remote support environment. * Strong troubleshooting ...
IT Support Technician (Part-Time, REMOTE)
$38 - $40/hr
MinMaxQualificationsQualifications * 5+ years of hands-on IT support or Help Desk experience ... Ability to work independently in a remote support environment. * Strong troubleshooting ...
Network Administrator I (Remote)
Portland, OR · Remote
$45K - $55K/yr
Connoisseur Media is seeking a motivated and experienced Network Administrator I - Help Desk professional to support employees across our growing organization. This is a fully remote position that ...
Network Administrator I (Remote)
Portland, OR · Remote
$45K - $55K/yr
Connoisseur Media is seeking a motivated and experienced Network Administrator I - Help Desk professional to support employees across our growing organization. This is a fully remote position that ...
Network Administrator I (Remote)
Portland, OR · On-site +1
$45K - $55K/yr
Connoisseur Media is seeking a motivated and experienced Network Administrator I - Help Desk professional to support employees across our growing organization. This is a fully remote position that ...
Network Administrator I (Remote)
Portland, OR · On-site +1
$45K - $55K/yr
Connoisseur Media is seeking a motivated and experienced Network Administrator I - Help Desk professional to support employees across our growing organization. This is a fully remote position that ...
Deal Desk Analyst
OR · On-site +1
$20.50 - $28/hr
In support of this, our employees have created some pretty cool Employee Resource Groups that ... help build community and connection across Yubico which all employees are welcome to join.
Deal Desk Analyst
OR · On-site +1
$20.50 - $28/hr
In support of this, our employees have created some pretty cool Employee Resource Groups that ... help build community and connection across Yubico which all employees are welcome to join.
IT Manager
Portland, OR · Remote
$70K - $116K/yr
Proven experience leading and delivering technology initiatives within Help Desk or support ... Remote
Quick apply
IT Manager
Portland, OR · Remote
$70K - $116K/yr
Proven experience leading and delivering technology initiatives within Help Desk or support ... Remote
IT Manager
Portland, OR · Remote
$70K - $116K/yr
Proven experience leading and delivering technology initiatives within Help Desk or support ... Remote
IT Manager
Portland, OR · Remote
$70K - $116K/yr
Proven experience leading and delivering technology initiatives within Help Desk or support ... Remote
This is a remote role, candidate must okay supporting the EST timezone. Job Responsibilities * Support and configure SAP SuccessFactors Employee Central Payroll solutions for US and Canada * Hands on ...
This is a remote role, candidate must okay supporting the EST timezone. Job Responsibilities * Support and configure SAP SuccessFactors Employee Central Payroll solutions for US and Canada * Hands on ...
SAP EWM Functional Analyst
Portland, OR · Remote
$117K - $150K/yr
Ability to manage SAP EWM application support team in Onsite/near shore/offshore setup. #LI-RR1 #LI-Remote Where We Work This position is open to applicants who can work in (or relocate to) the ...
SAP EWM Functional Analyst
Portland, OR · Remote
$117K - $150K/yr
Ability to manage SAP EWM application support team in Onsite/near shore/offshore setup. #LI-RR1 #LI-Remote Where We Work This position is open to applicants who can work in (or relocate to) the ...
Senior Business Systems Analyst
OR · On-site +1
$87K - $161K/yr
... help desk support; train users * Prepares technical reports by collecting, analyzing, and ... with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an ...
Senior Business Systems Analyst
OR · On-site +1
$87K - $161K/yr
... help desk support; train users * Prepares technical reports by collecting, analyzing, and ... with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an ...
Inland Marine Desk Adjuster (Remote - Temporary W-2) We're seeking an experienced Inland Marine Desk Adjuster to support our team in a temporary W-2 role. If you have a strong background in inland ...
Inland Marine Desk Adjuster (Remote - Temporary W-2) We're seeking an experienced Inland Marine Desk Adjuster to support our team in a temporary W-2 role. If you have a strong background in inland ...
Remote Sap Help Desk Support information
What is the difference between Remote Sap Help Desk Support vs Remote SAP Basis Administrator?
| Aspect | Remote Sap Help Desk Support | Remote SAP Basis Administrator |
|---|---|---|
| Certifications | ITIL, SAP Help Desk certifications | SAP Basis certifications, SAP Certified Technology Associate |
| Work Environment | Help desk, support tickets, troubleshooting end-users | System administration, database management, SAP system configuration |
| Employer & Industry Usage | IT support companies, corporate IT departments | Large enterprises, SAP consulting firms |
| Search & Comparison Intent | Yes | Less common |
Remote SAP Help Desk Support primarily focuses on assisting end-users with SAP-related issues through support tickets and troubleshooting. In contrast, Remote SAP Basis Administrators handle system configuration, database management, and overall SAP system health. While both roles require SAP knowledge, Help Desk Support emphasizes user assistance, whereas Basis Administration involves technical system management.
What are the most commonly searched types of Sap Help Desk Support jobs in Oregon? The most popular types of Sap Help Desk Support jobs in Oregon are:
What are popular job titles related to Remote Sap Help Desk Support jobs in Oregon? For Remote Sap Help Desk Support jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Remote Sap Help Desk Support jobs in Oregon look for? The top searched job categories for Remote Sap Help Desk Support jobs in Oregon are:
What cities in Oregon are hiring for Remote Sap Help Desk Support jobs? Cities in Oregon with the most Remote Sap Help Desk Support job openings:
Senture rating
6.1
Based on 41 frontline employees who took The Breakroom Quiz
35th of 72 rated call and contact centers
Job description
Overview
The Tier 1 Helpdesk Call Center Representative (CSR) will be responsible for providing exceptional Tier 1 customer support. This role involves handling inquiries from insurance issuers, agents, web brokers, CMS/CCIIO application users, Health Insurance Exchanges, and state agencies via phone, chat, and email.
This position is fully remote (work from home).
Important: You must complete assessments! Recruiters will not review your application submission until all assessments are complete.
At the end of the application, you'll see a screen titled "Digital Interview." Please wait a moment for the purple link to load-this will take you to the required assessments. These must be completed from a computer or laptop. Assessments must be completed before moving forward in the process.
Qualifications- High School Diploma or GED.
- Ability to successfully pass a federal background investigation and drug screen.
- Prior experience as a customer service representative including help desk and ticketing support.
- Experience with help desk ticketing software such as ServiceNow, SolarWinds, or ZenDesk.
- Willingness to undergo training for business acumen adoption, service desk operational processes, and information dissemination aligned with a Tier 1 service desk function.
- Bilingual a plus
Must successfully pass preemployment criteria testing and when applicable, an internet speed test
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Responsibilities- Deliver Tier 1 service desk support for various stakeholders, including insurance issuers, agents, web brokers, CMS/CCIIO application users, Health Insurance Exchanges, and state agencies.
- Assist with account access issues, such as password resets and unlocking accounts for marketplace applications, including COTS products like TIBCO MFT.
- Log user inquiries in ServiceNow and assign them to the appropriate internal groups before escalating to Tier 2 support.
- Triage inquiries based on marketplace functions and direct them to the relevant marketplace systems or CCIIO business groups, utilizing skills and knowledge acquired through training.
- Provide general policy information as supplied by business owners and Tier 2 systems.
- Offer process guidance to requesters based on information provided by business owners and Tier 2 support teams.
- Perform other duties and tasks as assigned.
About Senture
Sourced by ZipRecruiter
Company size
1,001 - 5,000 Employees
Headquarters location
London, KY, US
Year founded
2003