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Remote Desktop Support Jobs in Salem, OR (NOW HIRING)

Salem, OR - Remote Only local Candidates Preferred Only W2 - No C2C USC/GC/H4 EAD 8 to 10 hours a ... Support and maintain the existing JJIS Smalltalk application. Work within a complex technical ...

Remote Desktop Support information

See Salem, OR salary details

$10

$27

$45

How much do remote desktop support jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote desktop support in Salem, OR is $27.13, according to ZipRecruiter salary data. Most workers in this role earn between $20.77 and $30.91 per hour, depending on experience, location, and employer.

What is remote desktop support?

Remote desktop support jobs involve assisting users with technical issues related to their computers and software, typically from a remote location. Professionals in this role use specialized tools to access users’ devices, diagnose problems, and resolve issues such as software errors, connectivity problems, or system updates. They often provide guidance over the phone, chat, or email, helping users navigate technical challenges without needing to be physically present. These roles are commonly found in IT departments, managed service providers, or helpdesk environments. Remote desktop support is essential for businesses with distributed teams or clients needing timely technical assistance.

What are the key skills and qualifications needed to thrive as a remote desktop support specialist?

To thrive as a Remote Desktop Support specialist, you need strong troubleshooting abilities, a solid understanding of computer hardware/software, networking fundamentals, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools (e.g., TeamViewer, Remote Desktop Protocol), ticketing systems, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges remotely. These skills ensure timely and effective resolution of technical issues, leading to high user satisfaction and minimal business disruption.

What are some common challenges faced by remote desktop support professionals, and how can they be managed?

Remote Desktop Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing communication with non-technical users, and handling a high volume of support tickets. To manage these, effective use of remote access tools, clear and patient communication, and efficient ticket prioritization are essential. Additionally, staying updated with new software and security protocols helps in resolving issues more efficiently and maintaining user trust.

What is the difference between Remote Desktop Support vs Help Desk Technician?

AspectRemote Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site, focused on remote troubleshootingHelp desk, on-site or remote, general user support
Industry UsageIT support, technical troubleshootingIT support, customer service
Common Search IntentRemote troubleshooting, remote support jobsHelp desk roles, customer support jobs

Remote Desktop Support specialists focus on resolving technical issues remotely by accessing users' computers directly, often requiring specific certifications like CompTIA A+ or Microsoft certifications. Help Desk Technicians provide broader user support, handling various technical problems via phone or remote access. While both roles involve troubleshooting and customer service, Remote Desktop Support is more specialized in remote technical resolution, whereas Help Desk Technicians handle a wider range of user issues.

What are the most commonly searched types of Desktop Support jobs in Salem, OR?

The most popular types of Desktop Support jobs in Salem, OR are:

What are popular job titles related to Remote Desktop Support jobs in Salem, OR?

For Remote Desktop Support jobs in Salem, OR, the most frequently searched job titles are:

What job categories do people searching Remote Desktop Support jobs in Salem, OR look for?

The top searched job categories for Remote Desktop Support jobs in Salem, OR are:

What cities near Salem, OR are hiring for Remote Desktop Support jobs?

Cities near Salem, OR with the most Remote Desktop Support job openings:

Infographic showing various Remote Desktop Support job openings in Salem, OR as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, and 6% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $56,433 per year, or $27.1 per hour.

Licensed Professional Counselor (Remote) - Heritage Counseling Center

Heritage Counseling Center

Salem, OR • Remote

$90K - $100K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 19 hours ago

Posted today


Job description

Position Overview

Heritage Counseling Center is seeking a dedicated and experienced Licensed Professional Counselor (LPC) to join our remote team. This full-time position allows you to provide essential mental health services from the comfort of your home, making a significant difference in the lives of our clients. As a key member of our team, you will engage in meaningful therapeutic work while enjoying the flexibility that comes with a remote work environment.

About the Organization

Heritage Counseling Center is a reputable provider of mental health services, located in Salem, Oregon. Our mission is to foster mental well-being and empower individuals through compassionate care and personalized therapeutic approaches. We believe in a client-centered philosophy, where every individual is treated with respect and dignity. Our focus is on delivering high-quality mental health support through innovative and accessible means, including telehealth services.

Work Environment

The role of LPC is conducted in a remote setting, allowing you to maintain a healthy work-life balance while effectively serving clients across various locations. Our telehealth platform is HIPAA-compliant, ensuring the security and confidentiality of all client sessions. We provide a cloud-based Electronic Health Record (EHR) system, simplifying your documentation process and allowing you to concentrate on providing exceptional care rather than administrative tasks.

Key Responsibilities
  • Deliver individual, family, and group counseling sessions to clients, utilizing a variety of therapeutic modalities tailored to their specific needs.
  • Conduct thorough assessments to identify client issues, treatment goals, and effective interventions aimed at promoting mental wellness.
  • Manage treatment programs focused on addressing symptoms of mental health challenges, trauma, and dual diagnoses, ensuring client safety and confidentiality at all times.
  • Utilize our cloud-based EHR system to document care and treatment plans efficiently while adhering to compliance standards set by insurance providers, including Medicaid and Medicare.
  • Participate in continuous professional development activities, expanding therapeutic skills and staying current with industry best practices.
  • Collaborate with a multidisciplinary team to ensure coordinated care and continuity in treatment.
  • Maintain a flexible schedule by offering evening and weekend availability to accommodate client preferences and enhance service delivery.
Patient Population / Client Focus

You will work with a diverse patient population, including individuals facing various mental health challenges such as anxiety disorders, depression, trauma-related issues, and more. Our clients often seek the empowerment to transform their mental health through therapeutic engagement, and you will play a critical role in guiding them on this journey. Your empathetic and skilled counseling will directly impact their well-being and recovery.

Qualifications
  • Master’s degree in Counseling, Psychology, Social Work, or a related field.
  • Active and unrestricted license as a Professional Counselor (LPC) in the state of Oregon.
  • At least 3 years of experience providing mental health counseling in a clinical setting.
  • Proficient with technology, including reliable access to a laptop or desktop computer, internet, and a webcam for virtual counseling sessions.
  • Demonstrated capacity to work independently while managing a flexible schedule.
  • Must complete a background check prior to employment.
Preferred Experience
  • Experience with telehealth modalities and EHR systems is advantageous.
  • Previous work in a team-oriented, goal-driven environment.
  • Background in trauma-informed care and evidence-based counseling practices.
Compensation and Benefits
  • The annual salary for this position ranges from $90,000 to $100,000, based on experience and educational qualifications.
  • Comprehensive benefits package, including health insurance, dental coverage, life insurance, and a health savings account.
  • 401(k) matching program to help you save for retirement.
  • Paid time off to promote a healthy work-life balance.
  • Professional development assistance to foster your continuous growth in the field.
  • Flexible scheduling options allow you to tailor your work hours to meet both personal and client needs.
Career Growth Opportunities

At Heritage Counseling Center, we value and support the professional development of our team members. As part of our commitment to your growth, we provide access to ongoing training, mentoring, and leadership opportunities that can expand your professional horizons and enhance your clinical skills. Join us in paving the way for your career advancement while making a profound impact on our clients’ lives.

Why Join Our Team

Working at Heritage Counseling Center means being part of a dedicated and passionate team focused on improving the mental health of individuals in our community. Our culture fosters collaboration, respect, and a shared commitment to quality care. We seek professionals who are not just looking for a job, but who are eager to contribute to a mission that truly matters. If you are ready to elevate your career while making meaningful connections with clients, we invite you to apply.

Application Information

If you are ready to positively influence the mental health landscape and help others achieve their wellness goals, please submit your application today. Join us at Heritage Counseling Center, where we care for the most important people on earth—our clients.