2

Remote Desktop Support Jobs in Salem, OR (NOW HIRING)

Salem, OR - Remote Only local Candidates Preferred Only W2 - No C2C USC/GC/H4 EAD 8 to 10 hours a ... Support and maintain the existing JJIS Smalltalk application. Work within a complex technical ...

Remote Desktop Support information

See Salem, OR salary details

$10

$27

$45

How much do remote desktop support jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for remote desktop support in Salem, OR is $27.13, according to ZipRecruiter salary data. Most workers in this role earn between $20.77 and $30.91 per hour, depending on experience, location, and employer.

What is remote desktop support?

Remote desktop support jobs involve assisting users with technical issues related to their computers and software, typically from a remote location. Professionals in this role use specialized tools to access users’ devices, diagnose problems, and resolve issues such as software errors, connectivity problems, or system updates. They often provide guidance over the phone, chat, or email, helping users navigate technical challenges without needing to be physically present. These roles are commonly found in IT departments, managed service providers, or helpdesk environments. Remote desktop support is essential for businesses with distributed teams or clients needing timely technical assistance.

What are the key skills and qualifications needed to thrive as a remote desktop support specialist?

To thrive as a Remote Desktop Support specialist, you need strong troubleshooting abilities, a solid understanding of computer hardware/software, networking fundamentals, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools (e.g., TeamViewer, Remote Desktop Protocol), ticketing systems, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges remotely. These skills ensure timely and effective resolution of technical issues, leading to high user satisfaction and minimal business disruption.

What are some common challenges faced by remote desktop support professionals, and how can they be managed?

Remote Desktop Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing communication with non-technical users, and handling a high volume of support tickets. To manage these, effective use of remote access tools, clear and patient communication, and efficient ticket prioritization are essential. Additionally, staying updated with new software and security protocols helps in resolving issues more efficiently and maintaining user trust.

What is the difference between Remote Desktop Support vs Help Desk Technician?

AspectRemote Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site, focused on remote troubleshootingHelp desk, on-site or remote, general user support
Industry UsageIT support, technical troubleshootingIT support, customer service
Common Search IntentRemote troubleshooting, remote support jobsHelp desk roles, customer support jobs

Remote Desktop Support specialists focus on resolving technical issues remotely by accessing users' computers directly, often requiring specific certifications like CompTIA A+ or Microsoft certifications. Help Desk Technicians provide broader user support, handling various technical problems via phone or remote access. While both roles involve troubleshooting and customer service, Remote Desktop Support is more specialized in remote technical resolution, whereas Help Desk Technicians handle a wider range of user issues.

What are the most commonly searched types of Desktop Support jobs in Salem, OR?

The most popular types of Desktop Support jobs in Salem, OR are:

What job categories do people searching Remote Desktop Support jobs in Salem, OR look for?

The top searched job categories for Remote Desktop Support jobs in Salem, OR are:

What cities near Salem, OR are hiring for Remote Desktop Support jobs?

Cities near Salem, OR with the most Remote Desktop Support job openings:

Infographic showing various Remote Desktop Support job openings in Salem, OR as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, and 6% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $56,433 per year, or $27.1 per hour.

Licensed Professional Counselor - Telehealth (Remote)

Heritage Counseling Center

Salem, OR • Remote

$58K - $80K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

This job post has expired 2 days ago. Applications are no longer accepted.


Job description

Position Overview

Join Heritage Counseling Center as a Licensed Professional Counselor (LPC) in a fully remote capacity, where you will play a pivotal role in delivering high-quality mental health services to our diverse client base. This full-time position offers an attractive salary range of USD 90,000 to 100,000 per year, allowing you to focus on your passion for counseling while enjoying the flexibility and convenience of working from home.

About the Organization

Heritage Counseling Center is dedicated to providing comprehensive mental health services through telehealth. Located in Salem, Oregon, we specialize in empowering individuals to overcome their mental health challenges. Our commitment to client-centered care is reflected in our innovative approaches and state-of-the-art technology, ensuring seamless communication and support for our clients during their healing journey.

Work Environment

As a completely remote position, your workspace will be in the comfort of your own home, equipped with essential tools such as a reliable laptop or desktop, a stable internet connection, and a web camera for virtual sessions. Our cloud-based Electronic Health Records (EHR) system will provide you with the necessary resources to document your client interactions while ensuring compliance with all regulatory requirements.

Key Responsibilities

  • Deliver therapeutic services, including individual, family, and group counseling sessions, tailored to meet the specific needs of each client.
  • Utilize our HIPAA-compliant telehealth platform to conduct confidential sessions, focusing on building rapport and trust with clients.
  • Manage and monitor client treatment plans to ensure progress towards personal goals, adjusting methodologies as needed based on clinical assessments.
  • Engage in continuous professional development by participating in webinars, workshops, and training sessions offered by Heritage Counseling Center.
  • Collaborate with multidisciplinary teams to enhance treatment protocols and share best practices that promote client wellness.
  • Conduct thorough assessments to identify clients' mental health symptoms, formulate diagnostic impressions, and develop appropriate intervention strategies.
  • Maintain accurate and timely documentation in our EHR system, ensuring compliance with insurance and regulatory standards, including for Medicare and Medicaid.

Patient Population / Client Focus

At Heritage Counseling Center, we cater to a diverse clientele, including individuals with various mental health conditions such as anxiety, depression, trauma, and dual diagnoses. Our approach emphasizes empowerment and resilience, meaning you will play a key role in guiding clients toward self-discovery and coping strategies that enhance their overall well-being.

Qualifications

  • Master's degree in Counseling, Psychology, or a related field from an accredited institution.
  • Active and unrestricted licensure as a Professional Counselor (LPC) within the state of Oregon.
  • Minimum of three years of experience in mental health counseling, demonstrating a solid understanding of therapeutic techniques and ethical practices.
  • Proficiency in utilizing technology to facilitate remote counseling services, with the ability to adapt to new tools as needed.
  • Strong commitment to maintaining confidentiality and ethical standards in client interactions.
  • Ability to work independently and manage time effectively, ensuring that client needs are prioritized.
  • Successfully clear a background check before the commencement of employment.

Preferred Experience

  • Experience providing counseling in a telehealth setting, with familiarity in using teletherapy platforms.
  • Knowledge of current mental health practices and methodologies, particularly in trauma-informed care.
  • Flexibility to accommodate some evening and weekend sessions, thus maximizing client accessibility.

Compensation and Benefits

  • Competitive salary range between USD 90,000 and 100,000 annually, commensurate with experience and specialization.
  • Comprehensive benefits package including health, dental, and life insurance, ensuring a focus on employee well-being.
  • 401(k) matching to help you prepare for retirement and secure your financial future.
  • Health savings account to manage medical expenses effectively.
  • Paid time off to recharge and maintain work-life balance.
  • Opportunities for professional development assistance, expanding your skills and career trajectory.
  • Flexible self-determined scheduling that allows you to choose your hours and manage your work-life balance effectively.

Career Growth Opportunities

At Heritage Counseling Center, we value continuous learning and growth. As part of our team, you will have access to various resources aimed at enhancing your skills and expertise. Opportunities for advancement within the organization are available, whether through leadership programs or specialist training that align with your career aspirations.

Why Join Our Team

If you are passionate about making a meaningful impact in the lives of others and want to grow within a supportive environment, Heritage Counseling Center is the right place for you. Our dedication to providing quality care enables our counselors to focus on what they do best—helping clients achieve their mental health goals while enjoying the flexibility of a remote work setting.

Application Information

Are you ready to join us in making a difference in the lives of those we serve? Apply now to become part of a team that prioritizes excellence in mental health counseling. We look forward to hearing from you!