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Entry Level Help Desk Support Jobs in Salem, OR (NOW HIRING)

Help Desk Support

Salem, OR

$20 - $27.25/hr

We are always looking forward to bring aboard IT professionals and help them build a career in the ... Troubleshoot workstation hardware and operating system problems. Assist the Computer Support Desk ...

Need Help Desk Support II

Salem, OR · On-site

$20 - $27.25/hr

Troubleshoot workstation hardware and operating system problems. * Assist the Computer Support Desk (CSD) in tracking computer problems by using Remedy software or by communication with CSD.

Help Desk Analyst

Salem, OR · On-site

$20.50 - $28.25/hr

Help Desk Analyst I Location ... Salem , Oregon 97301 Duration: Long Term * Provides level 1 and occasional level 2 user support for ...

As a Sales Help Desk Craftsman, you will collaborate with the Outside & Inside Sales Craftsmen to ... You'll support our company values in the way you communicate with customers and your fellow ...

As a Sales Help Desk Craftsman, you will collaborate with the Outside & Inside Sales Craftsmen to ... You'll support our company values in the way you communicate with customers and your fellow ...

Front Desk

Keizer, OR · On-site

$15.55/hr

Physiq Fitness is looking for some Part-Time helpers to support our team! Have you always wanted to ... The front desk is the lifeblood of any company as they are always the first and last thing someone ...

Physiq Fitness is looking for some Part-Time helpers to support our team! Have you always wanted to ... The front desk is the lifeblood of any company as they are always the first and last thing someone ...

Front Desk

Keizer, OR · On-site

$15.55/hr

Physiq Fitness is looking for some Part-Time helpers to support our team! Have you always wanted to ... The front desk is the lifeblood of any company as they are always the first and last thing someone ...

Front Desk Part-Time Associate

Mcminnville, OR · On-site

$14.25 - $18.25/hr

Front Desk Part-Time Associate McMinnville - McMinnville, OR 97128 Position Type Part Time Overview ... Support: Assist members with inquiries about membership options, policies, and gym services. Help ...

Front Desk Part-Time Associate

Salem, OR · On-site

$14 - $18/hr

Front Desk Part-Time Associate South Salem - Salem, OR 97306 Overview Position Type Part Time ... Support: Assist members with inquiries about membership options, policies, and gym services. Help ...

New

Front Desk Part-Time Associate

Albany, OR · On-site

$14 - $18/hr

Front Desk Part-Time Associate Position Type Part Time Overview At Planet Fitness, our mission has ... Support: Assist members with inquiries about membership options, policies, and gym services. Help ...

Front Desk Full-Time Associate

Albany, OR · On-site

$14 - $18/hr

Front Desk Full-Time Associate At Planet Fitness, our mission has always been to enhance people ... Support: Assist members with inquiries about membership options, policies, and gym services. Help ...

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

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Entry Level Help Desk Support information

See Salem, OR salary details

$10

$20

$33

How much do entry level help desk support jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for entry level help desk support in Salem, OR is $20.95, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $23.17 per hour, depending on experience, location, and employer.

What is an entry level help desk support?

Entry Level Help Desk Support roles are positions in IT departments where individuals provide first-line technical assistance to users experiencing computer or software issues. These professionals help troubleshoot problems, answer questions, and sometimes escalate more complex issues to higher-level support. They often work via phone, email, or chat, and are essential for maintaining smooth technology operations in organizations. This is a common starting point for pursuing a career in information technology.

What are the key skills and qualifications needed to thrive as an entry level help desk support?

To thrive as an Entry Level Help Desk Support, you need a solid understanding of basic computer systems, troubleshooting techniques, and often a relevant associate degree or technical certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills set standout candidates apart in this customer-facing role. These skills and qualifications ensure efficient resolution of technical issues, positive user experiences, and reliable IT support within organizations.

What are some common challenges faced by entry level help desk support professionals, and how can they be managed?

Entry level help desk support professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's important to prioritize tasks, make use of internal knowledge bases and resources, and develop strong interpersonal skills. Regular feedback from more experienced team members and ongoing training can also help new help desk professionals build confidence and improve their problem-solving abilities.

What is the difference between Entry Level Help Desk Support vs Technical Support Specialist?

AspectEntry Level Help Desk SupportTechnical Support Specialist
Required CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ common
Work EnvironmentHelp desk, call centers, on-site supportCustomer sites, remote support, call centers
Industry UsageIT, tech companies, small businessesIT, telecommunications, software firms
Common Search IntentEntry level support roles, troubleshooting basicsTechnical troubleshooting, advanced support tasks

Entry Level Help Desk Support typically involves basic troubleshooting, customer service, and hardware/software support in help desk environments. Technical Support Specialist roles often require more technical knowledge and may involve resolving more complex issues. Both roles share certifications like CompTIA A+ and are common in IT industries, but the Technical Support Specialist usually handles more advanced problems.

What are popular job titles related to Entry Level Help Desk Support jobs in Salem, OR?

For Entry Level Help Desk Support jobs in Salem, OR, the most frequently searched job titles are:

What job categories do people searching Entry Level Help Desk Support jobs in Salem, OR look for?

The top searched job categories for Entry Level Help Desk Support jobs in Salem, OR are:

What cities near Salem, OR are hiring for Entry Level Help Desk Support jobs?

Cities near Salem, OR with the most Entry Level Help Desk Support job openings:

Infographic showing various Entry Level Help Desk Support job openings in Salem, OR as of August 2026, with employment types broken down into 60% Full Time, 35% Part Time, and 5% Nights. Highlights an 100% In-person job distribution, with an average salary of $43,574 per year, or $20.9 per hour.

$20 - $27.25/hr

Contractor

Re-posted 24 days ago


Job description

Company Description

360 IT Professionals is leading name in the software development industry, bring innovative business solutions to clients in Silicon Valley. We are always looking forward to bring aboard IT professionals and help them build a career in the IT Industry by providing the opportunity to work with our top clients in US.

Job Description

The primary role is:
Provide workstation installation, troubleshooting, diagnosis, and repair for multiple systems and models, including operating systems, configurations, and software applications.
Build and configure ODOT PCs, following agency standards and procedures.
Provide status reports as directed describing work-related activities and accomplishments.
Maintain workstations in accordance with IS standards.
Ensure workstations and their applications are in operational condition.
Troubleshoot workstation hardware and operating system problems.
Assist the Computer Support Desk (CSD) in tracking computer problems by using Remedy software or by communication with CSD.
Assist IS in inputting accurate inventory information.

Qualifications

Provides support to end users on a variety of issues.
Identifies, researches, and resolves technical problems.
Responds to telephone calls, email and personnel requests for technical support.
Documents, tracks, and monitors the problem to ensure a timely resolution.
Familiar with a variety of the field's concepts, practices, and procedures.
Relies on experience and judgment to plan and accomplish goals.
Performs a variety of complicated tasks.
May lead and direct the work of Contractor staff.
A wide degree of creativity and latitude is expected.

Additional Information

All your information will be kept confidential according to EEO guidelines.