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Internship Remote Chat Support Jobs in Salem, OR

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Internship Remote Chat Support information

See Salem, OR salary details

$8

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$22

How much do internship remote chat support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for internship remote chat support in Salem, OR is $16.85, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $18.61 per hour, depending on experience, location, and employer.

What is an internship remote chat support?

An Internship Remote Chat Support position is an entry-level role where interns assist customers or clients via online chat platforms from a remote location. The primary responsibilities include responding to inquiries, troubleshooting issues, and providing information about products or services in real-time. This position is ideal for gaining customer service experience, improving communication skills, and learning how to handle various support scenarios, all while working from home. Interns typically receive guidance and training from supervisors or experienced support agents. The role may also involve documenting interactions and escalating complex issues to higher-level staff.

What are the key skills and qualifications needed to thrive as an internship remote chat support?

To thrive as an Internship Remote Chat Support, you need strong written communication skills, attention to detail, and a basic understanding of customer service principles, often supported by a high school diploma or ongoing college education. Familiarity with live chat platforms, CRM systems, and ticketing tools such as Zendesk or Intercom is typically expected. Patience, active listening, and problem-solving skills help you stand out by ensuring positive and efficient customer interactions. These skills are vital to provide timely, accurate support and maintain customer satisfaction in a remote, digital environment.

What are some common challenges faced in a remote chat support internship, and how can I overcome them?

One common challenge in a remote chat support internship is maintaining clear and professional communication despite not interacting face-to-face. Interns may also encounter difficulties managing multiple chats simultaneously, especially during peak times. To overcome these challenges, it's important to develop strong written communication skills, stay organized, and utilize available resources or templates provided by your team. Regular check-ins with supervisors and active participation in team meetings can also help you stay connected and receive feedback for improvement.

What is the difference between Internship Remote Chat Support vs Customer Service Representative?

AspectInternship Remote Chat SupportCustomer Service Representative
CredentialsMinimal; often students or entry-levelHigh school diploma or equivalent; some roles may require experience
Work EnvironmentRemote, online chat platformRemote or in-office, phone and chat support
Employer & Industry UsageTech, e-commerce, service sectorsRetail, telecom, finance, various industries
Search & Comparison IntentEntry-level, training, internship opportunitiesCustomer support, client interaction, full-time roles

Internship Remote Chat Support typically involves entry-level, temporary roles focused on online chat assistance, often for students or those seeking experience. Customer Service Representatives may handle multiple communication channels and often work in full-time positions. Both roles are essential for customer engagement but differ mainly in experience level, duration, and scope of responsibilities.

What are the most commonly searched types of Remote Chat Support jobs in Salem, OR?

The most popular types of Remote Chat Support jobs in Salem, OR are:

What are popular job titles related to Internship Remote Chat Support jobs in Salem, OR?

For Internship Remote Chat Support jobs in Salem, OR, the most frequently searched job titles are:

What job categories do people searching Internship Remote Chat Support jobs in Salem, OR look for?

The top searched job categories for Internship Remote Chat Support jobs in Salem, OR are:

What cities near Salem, OR are hiring for Internship Remote Chat Support jobs?

Cities near Salem, OR with the most Internship Remote Chat Support job openings:

Infographic showing various Internship Remote Chat Support job openings in Salem, OR as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $35,038 per year, or $16.8 per hour.

Trauma-Informed Mental Health Therapist - Remote Opportunity

Chat and Change Counseling, LLC

Salem, OR โ€ข On-site, Remote

Full-time

Medical, Retirement, PTO

Posted 3 days ago

New


Job description

Position Overview

Chat and Change Counseling, LLC is seeking a dedicated and compassionate Licensed Mental Health Therapist to join our dynamic team. This full-time position offers the flexibility of a remote workspace, allowing you to provide essential mental health services to individuals affected by trauma. As part of our commitment to trauma-focused care, you will play a pivotal role in supporting clients through their healing journeys.

About the Organization

Chat and Change Counseling, LLC is an innovative outpatient mental health practice located in Salem, Oregon. We specialize in providing high-quality mental health services to trauma survivors, with a focus on treating post-traumatic stress disorder (PTSD), complex trauma, and dissociative disorders. Our team is dedicated to creating a safe, supportive, and healing environment where clients can thrive.

Work Environment

Our remote work setting combines flexibility with a collaborative approach, allowing therapists to connect with clients from various locations. We utilize advanced telehealth technology to facilitate therapy sessions, ensuring clients receive the care they need from the comfort of their homes. Our supportive culture emphasizes continuous learning and professional development, encouraging team members to enhance their skills and expertise.

Key Responsibilities

As a Licensed Mental Health Therapist, your core responsibilities will include:

  • Conducting thorough trauma-informed assessments to gather comprehensive information about patientsโ€™ trauma histories, leading to tailored treatment approaches.
  • Developing and implementing personalized treatment plans that focus on trauma recovery and resilience, utilizing evidence-based practices such as Eye Movement Desensitization and Reprocessing (EMDR) and Trauma-Focused Cognitive-Behavioral Therapy (TF-CBT).
  • Facilitating individual and group therapy sessions to support clients in processing their traumas, developing effective coping strategies, and promoting overall mental well-being.
  • Collaborating with psychiatrists, case managers, and other multidisciplinary team members to ensure integrated and holistic care for each patient.
  • Providing crisis intervention and support for clients facing trauma-related emergencies, ensuring their immediate safety and well-being.
  • Educating clients and their families about trauma responses, coping mechanisms, and available resources to empower them in their healing process.
  • Maintaining accurate and confidential documentation of all client interactions in compliance with legal and ethical standards.
  • Participating in case consultations and ongoing team meetings to share insights and strategies related to trauma-informed care.
  • Staying informed about the latest research and best practices in trauma therapy to continuously enhance service delivery.
Patient Population / Client Focus

In this role, you will work primarily with individuals who have experienced traumaโ€”ranging from recent events to complex, long-standing issues. By providing evidence-based interventions and compassionate support, you will help clients navigate their unique challenges, understand their trauma responses, and build resilience necessary for recovery.

Qualifications

The successful applicant should possess the following qualifications:

  • A Masterโ€™s or Doctoral degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology from an accredited institution.
  • Current and valid licensure as an LCSW, LPC, or LMFT in the state of Oregon.
  • A minimum of 2 years of post-licensure clinical experience, preferably in trauma-focused care.
  • Strong foundational knowledge of trauma-related disorders, including PTSD, complex trauma, and dissociative disorders.
  • Proven experience delivering trauma-focused therapeutic interventions and modalities.
  • Exceptional interpersonal and communication skills, coupled with a compassionate, non-judgmental demeanor.
  • Ability to remain composed and professional in high-stress situations.
  • Familiarity with electronic health record (EHR) systems and a strong aptitude for technology.
  • Ability to work effectively as part of a multidisciplinary team of healthcare professionals.
Preferred Experience

While the primary qualifications are essential, additional skills and experiences in the following areas will be considered advantageous:

  • Training or certification in specialized trauma therapies (e.g., EMDR, TF-CBT).
  • Previous experience providing remote or telehealth therapy services.
  • Active involvement in community outreach programs related to mental health awareness and trauma recovery.
Compensation and Benefits

This position offers a competitive salary ranging from USD 90,000 to 100,000 per year, commensurate with experience and qualifications. Our benefits package includes:

  • A comprehensive healthcare benefits program to support your physical and mental well-being.
  • A retirement savings plan with employer-matching contributions to help you prepare for the future.
  • Generous paid time off (PTO) and holiday pay to ensure a healthy work-life balance.
  • Professional liability insurance coverage for your peace of mind.
  • Opportunities for continuing education and support for pursuing professional development goals.
Career Growth Opportunities

At Chat and Change Counseling, we believe in fostering a culture of growth. As you advance in your career, you will have opportunities to take on leadership roles, develop new programs, and contribute to our mission of transforming trauma care. Our commitment to ongoing training ensures that you will be equipped with the latest knowledge and strategies to provide the best care possible.

Why Join Our Team

If you are passionate about making a meaningful impact on the lives of trauma survivors and dedicated to advancing your career in a supportive environment, we encourage you to apply. At Chat and Change Counseling, you will not only be part of a team that values professional excellence but also a community focused on healing and recovery.

Application Information

If you are ready to take the next step in your career and help individuals on their trauma recovery journey, please submit your resume and a cover letter outlining your qualifications and commitment to trauma-informed care. We look forward to welcoming you to our dedicated team.