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Technical Support Associate Jobs in Salem, OR (NOW HIRING)

AA2IT

Desktop support Technician

Salem, OR · On-site

$20.50 - $26/hr

... associates. • Interacts with customers, responding to routine technical questions or request for information. Qualifications : Required : • 3-6 years' experience supporting PC Hardware and ...

A-dec, Inc.

Software Support Specialist I

Newberg, OR · On-site

Overview The Software Support Specialist (SSS) I addresses and troubleshoots complex software ... Coursework towards an associate or bachelor's degree in a technical field like computer science ...

A-dec Inc.

Software Support Specialist I

Newberg, OR · On-site

$55 - $75/hr

## Software Support Specialist IApplyremote type: In-Personlocations: Oregon - Newberg Campustime type ... Coursework towards an associate or bachelor's degree in a technical field like computer science ...

A-dec, Inc.

Software Support Specialist I

Newberg, OR · On-site

Overview The Software Support Specialist (SSS) I addresses and troubleshoots complex software ... Coursework towards an associate or bachelor's degree in a technical field like computer science ...

Garmin Ltd.

Aviation Field Service Engineer 2

Salem, OR · On-site

$70 - $90/hr

Ability to be on a rotation for 24/7 aviation technical support coverage * Assist Senior FSE with mentoring/coaching of less experienced Field Service Engineers Basic Qualifications * Associate ...

ATI

Technical Writer

Albany, OR · On-site

$60K - $70K/yr

This role supports a team who works Monday through Friday but may have some off-shift ... Associate's degree and 1 year of writing experience or a high school diploma with 3 years of ...

ATI

Technical Writer

Albany, OR

$60K - $70K/yr

This role supports a team who works Monday through Friday but may have some off-shift ... Associate's degree and 1 year of writing experience or a high school diploma with 3 years of ...

DYNAMIC FLOWFORM CORP.

Technical Writer

Albany, OR

$60K - $70K/yr

This role support s a team who works Monday through Friday but may have some off-shift ... Associate's degree and 1 year of writing experience or a h igh school diploma with 3 years of ...

Canon Medical Systems

Field Service Eng

Salem, OR · On-site

$74K - $119K/yr

Support field service operations with technical knowledge on multiple product lines. * Install and ... associate's degree Electronics technology or equivalent work experience in lieu of degree * 3 years ...

Canon Medical Systems

Field Service Eng

Salem, OR · Remote

An offer may be made for FSE Sr. OR FSE Associate level based on experience. Please apply to be ... Support field service operations with technical knowledge on multiple product lines. * Install and ...

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All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Salem, OR

Technical Support Associate information

See Salem, OR salary details

$11

$24

$57

How much do technical support associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for technical support associate in Salem, OR is $24.82, according to ZipRecruiter salary data. Most workers in this role earn between $18.61 and $26.59 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are the most commonly searched types of Technical Support jobs in Salem, OR?

The most popular types of Technical Support jobs in Salem, OR are:

What job categories do people searching Technical Support Associate jobs in Salem, OR look for?

The top searched job categories for Technical Support Associate jobs in Salem, OR are:

What cities near Salem, OR are hiring for Technical Support Associate jobs?

Cities near Salem, OR with the most Technical Support Associate job openings:

Technical Support Associate jobs near you
Infographic showing various Technical Support Associate job openings in Salem, OR as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $51,622 per year, or $24.8 per hour.

Desktop support Technician

AA2IT

Salem, OR • On-site

$20.50 - $26/hr

Full-time

Re-posted 18 days ago

Job description

Job Summary:
AA2IT is a company seeking a Desktop Support Technician to provide technical support and maintain computer systems. The role involves troubleshooting hardware and software issues, training employees, and ensuring effective communication with customers.
Responsibilities:
• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals.
• Documents, maintains, upgrades, or replaces hardware and software systems.
• Supports and maintains user account information including rights, security, and systems groups.
• Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
• Network connection issues, track network connections back to network switches.
• Escalates problems and issues to a higher level of support if unable to resolve.
• Represents CompuCom in a professional and businesslike manner and communicates effectively with customers and associates.
• Interacts with customers, responding to routine technical questions or request for information.
Qualifications:
Required:
• 3-6 years' experience supporting PC Hardware and software
• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals
• Documents, maintains, upgrades, or replaces hardware and software systems
• Supports and maintains user account information including rights, security, and systems groups
• Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed
• Network connection issues, track network connections back to network switches
• Escalates problems and issues to a higher level of support if unable to resolve
• Represents CompuCom in a professional and businesslike manner and communicates effectively with customers and associates
• Interacts with customers, responding to routine technical questions or request for information
• Deskside Support
• Customer Service
• Experience a minimum of 3 years
Preferred:
• Comfortability providing hands & feet support for Server and Network
• Experience supporting mobile data plans, mobile networks, and devices
• A+ certification
Company:
Aamazing IT offers IT solutions, Salesforce consulting, AI, data analytics, and staffing services. Founded in , the company is headquartered in Sugar Land, USA, with a team of 201-500 employees. The company is currently Growth Stage.

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