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Technical Support Associate Jobs in Corvallis, OR

Technical Writer

Salem, OR · On-site

$22/hr

Administrative & Management Support Provide documentation and administrative support to the Site ... Preferred Qualifications Associate's or Bachelor's degree in Technical Communication, English ...

IT Client Engineer

Lebanon, OR · On-site

$25 - $35/hr

If you thrive on solving technical challenges, supporting end users, and helping maintain reliable ... Associate degree in Computer Science, Information Systems, or related field (or equivalent ...

IT Client Engineer

Lebanon, OR · On-site

$25 - $35/hr

If you thrive on solving technical challenges, supporting end users, and helping maintain reliable ... Associate degree in Computer Science, Information Systems, or related field (or equivalent ...

... support and technical emergencies as required Minimum Qualifications: - Two years of specialized training (i.e., trade or technical school) or an associate degree - One to two years of related IT ...

Technical Writer

Albany, OR · On-site

$60K - $70K/yr

This role supports a team who works Monday through Friday but may have some off-shift ... Associate's degree and 1 year of writing experience or a high school diploma with 3 years of ...

Technical Writer

Albany, OR · On-site

$60K - $70K/yr

This role support s a team who works Monday through Friday but may have some off-shift ... Associate's degree and 1 year of writing experience or a h igh school diploma with 3 years of ...

Field Service Engineer-OR

Salem, OR · On-site

$74K - $119K/yr

Support field service operations with technical knowledge on multiple product lines. * Install and ... associate's degree Electronics technology or equivalent work experience in lieu of degree * 3 years ...

IT Technician

Corvallis, OR · On-site

$25 - $27/hr

This role is ideal for someone who enjoys solving technical problems, supporting end users, and ... Associate degree in Management Information Systems, Computer Information Systems, or a related ...

New

Provide technical support and escalate complex challenges as needed * Build strong relationships ... Associate's degree or trade school certification * Demonstrated mechanical aptitude * Experience in ...

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Technical Support Associate information

See Corvallis, OR salary details

$11

$25

$59

How much do technical support associate jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for technical support associate in Corvallis, OR is $25.58, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $27.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

Is technical support a remote job?

Technical Support Associate roles can be performed remotely, especially with the increased use of remote communication tools like chat, email, and remote desktop software. Many companies offer remote or hybrid options, but some positions may require on-site presence depending on the company's policies and the nature of the support provided.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.
What are popular job titles related to Technical Support Associate jobs in Corvallis, OR? For Technical Support Associate jobs in Corvallis, OR, the most frequently searched job titles are:
What job categories do people searching Technical Support Associate jobs in Corvallis, OR look for? The top searched job categories for Technical Support Associate jobs in Corvallis, OR are:
What cities near Corvallis, OR are hiring for Technical Support Associate jobs? Cities near Corvallis, OR with the most Technical Support Associate job openings:

Technical Writer

Compunnel, Inc.

Salem, OR • On-site

$22/hr

Full-time

Posted 10 days ago


Job description

Job Summary We are seeking a detail-oriented Technical Writer to provide documentation and administrative support to the Site Manager and local management team. This role is responsible for creating, maintaining, and organizing technical and process-related documentation, supporting internal and external communications, coordinating documentation reviews, and ensuring compliance with company quality standards. The ideal candidate will possess strong technical writing skills, excellent communication abilities, and experience managing documentation in a professional environment. Key Responsibilities Documentation & Technical Writing Develop, edit, format, and maintain technical documents, procedures, manuals, reports, and process documentation. Prepare and update presentations, process documents, and supporting materials for management and staff. Assist with the creation, revision, translation, and distribution of technical and procedural documentation. Ensure documentation accuracy, consistency, and compliance with departmental standards. Administrative & Management Support Provide documentation and administrative support to the Site Manager and direct reports. Act as a primary point of contact for documentation-related activities and requests. Assist in preparing correspondence, reports, presentations, quotations, and other business documents. Organize documentation plans, schedules, and project timelines to support operational effectiveness. Meeting & Communication Coordination Coordinate and organize internal and external documentation review meetings. Schedule meetings, reserve meeting rooms, and prepare meeting materials. Document meeting discussions, action items, and outcomes. Manage and coordinate technical documentation requests received through email, phone, and other communication channels. Facilitate communication between internal departments and external stakeholders. Document Control & Compliance Maintain document repositories, databases, and process files. Support document archiving and records management activities. Review and track procedural updates to ensure current documentation is readily available. Coordinate documentation updates and approvals through internal systems and workflows. Support vendor and Accounts Payable (AP) documentation processes as required. Training & Quality Support Assist with onboarding and orientation documentation for new hires. Support training records administration and compliance documentation. Promote and adhere to company quality systems, policies, procedures, and documentation standards. Maintain compliance with workplace safety requirements and company regulations. Required Qualifications High School Diploma or equivalent. Minimum of 3 years of experience providing technical documentation support or an equivalent combination of education and relevant experience. Proficiency with Microsoft Office applications, including: Microsoft Word Excel PowerPoint Outlook Experience creating, editing, and managing technical or procedural documentation. Strong organizational and document management skills. Excellent written and verbal communication skills. Ability to manage confidential information with professionalism and discretion. Strong attention to detail and ability to meet deadlines in a fast-paced environment. Preferred Qualifications Associate’s or Bachelor's degree in Technical Communication, English, Business Administration, or a related field. Experience in manufacturing, engineering, industrial, chemical, or technical environments. Knowledge of document control systems and quality management standards. Experience supporting management teams and cross-functional business operations. Familiarity with workflow management systems, process documentation, and records management. Certifications No specific certifications required. Certifications in Technical Writing, Document Control, Project Coordination, or Microsoft Office applications are considered a plus. Key Skills Technical Writing & Editing Documentation Management Process Documentation Microsoft Office Suite Communication & Interpersonal Skills Records Management Organization & Planning Attention to Detail Meeting Coordination Quality & Compliance Documentation Confidential Information Handling Cross-Functional Collaboration Education: Associate's Degree

Company Description

Compunnel Inc., established in 1994; is a leading provider of Staffing, IT/Software, e-Learning/Training, Business Intelligence, and Cloud Solutions. A leader in contingent and permanent workforce solutions, we also provide temp-to-hire staffing, project-based/SOW staffing, and payroll services to our esteemed clientele which includes Fortune 500 companies of diverse industry segments. Ranked as one of the largest staffing firms in the US which is our primary service market; we also have a significant presence in Europe and Asia. As a national service provider in the US, we are serving our customers all major states and regions; thereby generating numerous job opportunities for prospective employees in their preferred locations of choice.

We have witnessed multi-fold YOY growth, and continuously adding a large pool of talented resources to our employee base every year. Our extensive experience in hiring professionals of multiple in-demand skill sets (IT, Engineering, Healthcare, Admin-Clerical, Finance, Professional, Light Industrial, etc.) further makes Compunnel a wider and preferred platform for people to pursue their careers in the US. We welcome people from all walks of life and cultures, and we support workforce diversity by providing equal employment opportunities to people without any discrimination based on race, color, gender, religion, national/ethnic region, disability, or any other basis.


Compunnel logo

About Compunnel

Sourced by ZipRecruiter

Compunnel is a well-known company located in Plainsboro, NJ, US, recognized in the industry of IT Services and Solutions. Established in 1989, Compunnel offers a suite of services that help businesses integrate technology efficiently into their operations, a recognizable name in the IT solutions sphere for over three decades. The company’s service portfolio includes Digital Transformation, Business Intelligence, Cloud Services, Cybersecurity, and Application Modern Services, among others. Guided by its mission "to innovate with industry-leading digital solutions and disruptive tech strategies for unimagining business growth," the company underlines its commitment to offering out-of-the-box solutions to its clients. Remarkable achievements of the company include serving more than 30 Fortune 500 companies and providing job opportunities for over 50,000 individuals.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Plainsboro, NJ, US

Year founded

1994

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