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Technical Support Associate Jobs in Corvallis, OR

Technical Writer

Albany, OR ยท On-site

$60K - $70K/yr

This role supports a team who works Monday through Friday but may have some off-shift ... Associate's degree and 1 year of writing experience or a high school diploma with 3 years of ...

This role supports a team who works Monday through Friday but may have some off-shift ... Associate's degree and 1 year of writing experience or a high school diploma with 3 years of ...

This role support s a team who works Monday through Friday but may have some off-shift ... Associate's degree and 1 year of writing experience or a h igh school diploma with 3 years of ...

Research Technical Assistant

Corvallis, OR ยท On-site

$38K - $45K/yr

Under the direct supervision of a Research Associate and a PhD student, the two assistants will ... technical tasks in support of research or administrative work which includes laboratory, green ...

Field Service Eng

Salem, OR ยท On-site

$74K - $119K/yr

Support field service operations with technical knowledge on multiple product lines. * Install and ... associate's degree Electronics technology or equivalent work experience in lieu of degree * 3 years ...

IT Technician

Corvallis, OR ยท On-site

$25 - $27/hr

This role is ideal for someone who enjoys solving technical problems, supporting end users, and ... Associate degree in Management Information Systems, Computer Information Systems, or a related ...

This role supports a team who works Monday through Friday but may have some off-shift ... Associate's degree and 1 year of writing experience or a high school diploma with 3 years of ...

Controls Technician

Lebanon, OR ยท On-site

$65K - $75K/yr

Provide occasional after-hours technical support as needed * Support continuous improvement ... Associate's degree (AA/AS) in Mechanical, Electrical, or related technical field OR * Minimum of ...

Controls Technician

Lebanon, OR ยท On-site

$32 - $42.25/hr

Provide occasional after-hours technical support as needed * Support continuous improvement ... Associate's degree (AA/AS) in Mechanical, Electrical, or related technical field OR * Minimum of ...

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Technical Support Associate information

See Corvallis, OR salary details

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$56

How much do technical support associate jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for technical support associate in Corvallis, OR is $24.23, according to ZipRecruiter salary data. Most workers in this role earn between $18.17 and $25.96 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are popular job titles related to Technical Support Associate jobs in Corvallis, OR?

For Technical Support Associate jobs in Corvallis, OR, the most frequently searched job titles are:

What job categories do people searching Technical Support Associate jobs in Corvallis, OR look for?

The top searched job categories for Technical Support Associate jobs in Corvallis, OR are:

What cities near Corvallis, OR are hiring for Technical Support Associate jobs?

Cities near Corvallis, OR with the most Technical Support Associate job openings:

Information Services Technical Support 1 - Mt. View

Corvallis School District

Corvallis, OR โ€ข On-site

$26.49/hr

Full-time, Part-time, Contractor

Retirement

Posted 12 days ago


Job description

Position Type:
Technology/Information Services Technical Support
Date Posted:
8/19/2026
Location:
Mt. View School
Purpose: To provide entry-level services in support of the district's Information Services program.
FTE: .8 FTE, 32 hours per week
Contract Status: Regular/Probationary
FLSA Status: Non-exempt - Classified
Start Date: 2026/2027 School Year
Calendar: 200 Work Days
Rate:$26.49 per hour with benefits
Retirement Contribution: Corvallis School District participates in the Oregon Public Employee Retirement System (PERS and OPSRP) on behalf of its employees. Upon eligibility, the district contributes 6% of an employee's salary to their Individual Account Program (IAP). Eligibility is defined as working at least six full calendar months in a qualifying position. Part-time employees working at least six months and 600 hours in a calendar year will qualify.
Notes:
  • Open until filled with earliest review of applications on August 26th, 2026.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Under direct guidance ensures that technology hardware, software, and systems are properly installed, repaired, and supported in an effective and timely manner.
  • Under direct guidance accurately assembles computers and peripherals from components for business and classroom environments.
  • Maintains, stores, and retrieves information in a timely, accurate, and efficient manner using standard office systems, equipment, and software.
  • Performs other related services assigned.

GENERAL PERFORMANCE REQUIREMENTS:
  • Perform duties in a courteous and efficient manner that builds the confidence of staff, students, and the public in the Corvallis School District and enhances learning.
  • Observe laws, district policies and procedures, and professional standards for the position.
  • Establish and maintain effective working relationships with school personnel, parents, students and the public; work collaboratively as a team member.
  • Maintain regular attendance at work and work activities and is punctual in meeting deadlines, attending meetings, and following schedule.
  • Carry out work responsibilities with strong organizational skills effectively under pressure of deadlines, difficult situations, interruptions, and new or emergency conditions.
  • Respect confidential information and the privacy of students, staff, and parents.
  • Support students and staff in the district's career-related learning standards to encourage the development of independent work skills through career exploration and community involvement.
  • Develop job skills necessary to meet changes in the position.
  • Maintain personal appearance and hygiene appropriate to the position as defined by the district.
  • Meet applicable district physical ability/health and safety guidelines for the position.

SKILLS/TRAINING REQUIRED:
  • Basic knowledge and/or experience in computers, network operations, design, and maintenance.
  • Ability to learn to diagnose and problem solve software and equipment difficulties.
  • Ability to use office information systems.
  • Ability to communicate effectively, both orally and in writing.
  • Ability to independently plan, organize, and carry out work assignments.
  • Ability to understand the building/program's instructional goals and carry out work assignments in a manner that supports these goals.
  • Ability to formulate ideas for program improvement.
  • Ability to travel among district facilities as needed; if driving, the ability to meet district driving standards
  • Standard First Aid Certification, or the ability to obtain certification within two months of hire, may be required.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk and hear. The employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee is required to frequently walk (occasionally on an uneven surface), occasionally sit and reach with hands and arms (frequently reaching above the shoulder), stoop, kneel, or crouch. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
The employee experiences occasional exposure to one or more disagreeable conditions, such as: extreme noise, and moderately hazardous conditions including handling, operating potentially dangerous equipment and the risk of electric shock.
The employee occasionally uses medium-weight tools and/or materials.
There is continuous and highly repetitive light physical labor or machine operation. The employee regularly must lift, move, and/or carry up to 10 pounds, frequently lift and/or move up to 40 pounds with assistance, and occasionally lift and/or move more than 60 pounds with assistance.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment could be usually moderate to occasionally high.
Notes: This is not necessarily an exhaustive or all-inclusive list of responsibilities, skills, duties, requirements, efforts, functions, or working conditions associated with the job. This job description is not a contract of employment or a promise or guarantee of any specific terms or conditions of employment. The school district may add to, modify, or delete any aspect of this (or the position itself) at any time as it deems advisable.
The Corvallis School District does not discriminate on the basis of age, citizenship, color, disability, gender expression, gender identity, national origin, parental or marital status, race, religion, sex, or sexual orientation in its programs and activities, and provides equal access to designated youth groups. The following persons have been designated to handle inquiries regarding discrimination: Rynda Gregory, Human Resources Administrator and Title IX Coordinator: rynda.gregory@corvallis.k12.or.us, 971-217-6309; Byron Bethards, Student Growth and Experience Director, Title II Oversight and Complaints, and ADA Complaints: byron.bethards@corvallis.k12.or.us
El Distrito Escolar de Corvallis no discrimina en base a la edad, nacionalidad, color, discapacidad, expresi n de g nero, identidad de g nero, origen nacional, situaci n de los padres o de su estado civil, raza, religi n, sexo u orientaci n sexual en sus programas y actividades, y proporciona igualdad de acceso a los grupos de j venes designados. Las siguientes personas han sido designadas para atender las consultas relacionadas con la discriminaci n: Rynda Gregory, Administradora de Recursos Humanos y Coordinadora de T tulo IX: rynda.gregory@corvallis.k12.or.us, 971-217-6309; Byron Bethards, Director de Crecimiento y Experiencia Estudiantil y Supervisora y Quejas del T tulo II y Americanos con Discapacidades (ADA por sus siglas en ingl's): byron.bethards@corvallis.k12.or.us
Attachment(s):
  • Information Services Tech 1 Job Description