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Technical Support Associate Jobs in Hubbard, OR (NOW HIRING)

HDR

IT Support Specialist

Portland, OR

Associate's degree in Computer Science/MIS-related area or equivalent work experience * A minimum of 1 year of experience in technical support of PC, networks and servers * Excellent working ...

HDR

IT Support Specialist

Portland, OR · On-site

Associate's degree in Computer Science/MIS-related area or equivalent work experience * A minimum of 1 year of experience in technical support of PC, networks and servers * Excellent working ...

Biamp

IT Support Technician I

Beaverton, OR · On-site

$22.25 - $30.75/hr

In this role, you will provide first-tier technical support to end users, implement effective ... Associates degree in computer science, information technology, or related field preferred * Solid ...

Biamp

IT Support Technician I

Beaverton, OR

$22.25 - $30.75/hr

In this role, you will provide first-tier technical support to end users, implement effective ... Associates degree in computer science, information technology, or related field preferred * Solid ...

AA2IT

Desktop support Technician

Salem, OR · On-site

$20.50 - $26/hr

... associates. • Interacts with customers, responding to routine technical questions or request for information. Qualifications : Required : • 3-6 years' experience supporting PC Hardware and ...

A-dec, Inc.

Software Support Specialist I

Newberg, OR · On-site

Overview The Software Support Specialist (SSS) I addresses and troubleshoots complex software ... Coursework towards an associate or bachelor's degree in a technical field like computer science ...

A-dec, Inc.

Software Support Specialist I

Newberg, OR · On-site

Overview The Software Support Specialist (SSS) I addresses and troubleshoots complex software ... Coursework towards an associate or bachelor's degree in a technical field like computer science ...

Russell Tobin

Technical Writer

Tualatin, OR · On-site

$39 - $43.50/hr

Collaborate with manufacturing support, engineering, and production teams to capture and document ... Thanks & Regards Archit Sharma Senior Associate - Recruitment - EST 609-353-5246 archit.sharma ...

Orbotech

Senior Field Support Supervisor

Hillsboro, OR

$81K - $138K/yr

... Technical Support. The KLA Services organization partners with our field teams and customers in all ... Real ownership driving customer success and operational impact Minimum Qualifications Associate of ...

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Technical Support Associate information

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How much do technical support associate jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for technical support associate in Hubbard, OR is $25.55, according to ZipRecruiter salary data. Most workers in this role earn between $19.13 and $27.36 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What cities near Hubbard, OR are hiring for Technical Support Associate jobs?

Cities near Hubbard, OR with the most Technical Support Associate job openings:

Technical Support Associate jobs near you
Infographic showing various Technical Support Associate job openings in Hubbard, OR as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 29% Part Time, and 4% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $53,149 per year, or $25.6 per hour.

IT Support Specialist

Portland, OR

HDR
Specialized Design Services • 5 - 10K employees

9.3

Company rating: 9.3 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

26th of 450 rated engineering

Great coworkers

People enjoy working here

Good employer

Learn more about HDRexternal

Full-time

Posted 23 days ago

Job description

At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world?
Watch Our Story:' https://www.hdrinc.com/our-story' 
Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. 
In the role of IT Support Specialist, we'll count on you to: 
 

  • Apply technology to address business needs and constraints
  • Assist staff to achieve efficient and effective use of computing technology and maximize utilization of computer resources
  • Combine a breadth of IT technical expertise with an overriding concern and urgency for excellent customer service
  • Participate in enterprise-wide IT projects and initiatives
  • Diagnose system hardware, software, and operator problems
  • Provide advanced troubleshooting on complicated IT issues
  • Provide support for software applications
  • Provide desk side training upon request for enterprise applications
  • Request hardware and software through the requisition system as directed by their supervisor
  • Provide hardware support, printer and printing support
  • Assist the IT Support team with the inventory management of desktops, laptops, printers, and other personal hardware assets
  • Assist the IT Support team with software inventory where required
  • Provide local office coordination and communication of technical support topics/issues of interest
  • Understand client business needs and effectively match client business needs to technology solutions to implement desired solutions
  • Work with Systems Administrators in performing IT infrastructure processes and procedures assigned to the team.
  • Perform other duties as needed
Preferred Qualifications 
 
 
  • Knowledge of MicroStation, AutoCAD, ProjectWise and/or GIS
  • This position may include travel
  • Working knowledge of Windows 11/M365.
  • Knowledge of A&E Industry
  • Associate's degree in Computer Science/MIS-related area or equivalent work experience
 
 
Required Qualifications
  • Associate's degree in Computer Science/MIS-related area or equivalent work experience
  • A minimum of 1 year of experience in technical support of PC, networks and servers
  • Excellent working knowledge of personal computer and peripherals
  • Experience in systems operations and maintenance
  • Working knowledge of Windows 7/10/365 and Windows 2003/2008/2012 Server.
  • Working knowledge of Microsoft Office applications
  • Excellent client service, interpersonal and communication skills
  • Self-starter able to handle multiple tasks and deadlines with minimal supervision
  • Schedule & Presence:  This on-site role supports 24/7 operations through real-time collaboration, standard shifts occur within a 6:00 AM - 6:00 PM window, Monday through Friday.  Additionally, this position requires scheduled on-call flexibility and the ability to remain reasonably reachable during off-hours for critical business continuity.

What We Believe
HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.
Our Commitment
As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.
Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.

HDR logo

About HDR

Sourced by ZipRecruiter

At HDR, we specialize in engineering, architecture, environmental and construction services. While we are most well-known for adding beauty and structure to communities through high-performance buildings and smart infrastructure, we provide much more than that. We create an unshakable foundation for progress because our multidisciplinary teams also include scientists, economists, builders, analysts and artists.

Industry

Specialized design services

Company size

5,001 - 10,000 Employees

Headquarters location

Omaha, NE, US

Year founded

1917

View All HDR Jobs

What HDR employees say

Pay

Benefits

Hours and flexibility

Workplace

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