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Technical Support Associate Jobs in Salem, OR (NOW HIRING)

Friendsview

IT Administrator

Newberg, OR · On-site

$90 - $120/hr

What You'll Do * Provide Tier 2/3 technical support for employees across the organization ... Associate degree in IT, Computer Science, Cybersecurity, or related field (or equivalent experience ...

Canon Medical Systems USA

Field Service Eng

Salem, OR · Remote

An offer may be made for FSE Sr. OR FSE Associate level based on experience. Please apply to be ... Support field service operations with technical knowledge on multiple product lines. * Install and ...

Friendsview

IT Administrator

Newberg, OR · On-site

$95K - $115K/yr

What You'll Do * Provide Tier 2/3 technical support for employees across the organization ... Associate degree in IT, Computer Science, Cybersecurity, or related field (or equivalent experience ...

Friends View

IT Administrator

Newberg, OR · On-site

$95K - $115K/yr

What You'll Do * Provide Tier 2/3 technical support for employees across the organization ... Associate degree in IT, Computer Science, Cybersecurity, or related field (or equivalent experience ...

ENTEK INTERNATIONAL LLC

Controls Technician

Lebanon, OR · On-site

$65K - $75K/yr

Provide occasional after-hours technical support as needed * Support continuous improvement ... Associate's degree (AA/AS) in Mechanical, Electrical, or related technical field OR * Minimum of ...

ENTEK

Controls Technician

Lebanon, OR · On-site

$65K - $75K/yr

Provide occasional after-hours technical support as needed * Support continuous improvement ... Associate's degree (AA/AS) in Mechanical, Electrical, or related technical field OR * Minimum of ...

Enovis

Sales Associate

Salem, OR

$14 - $19/hr

Enovis is a market leader in bracing and supports. Trusted by clinicians, professional athletes and ... Provides product education on technical and clinical aspects of products to customers, prospective ...

Enovis

Sales Associate

Salem, OR · On-site

$14 - $19/hr

Enovis is a market leader in bracing and supports. Trusted by clinicians, professional athletes and ... Provides product education on technical and clinical aspects of products to customers, prospective ...

VCA Animal Hospitals

Associate Veterinarian

Salem, OR · On-site

... well supported by world-class medicine, technology, facilities and a talented team. You'll be ... or technical development). We are proud to be an Equal Opportunity Employer - Veterans / Disabled.

VCA Animal Hospitals

Associate Veterinarian

Salem, OR · On-site

... well supported by world-class medicine, technology, facilities and a talented team. You'll be ... or technical development). We are proud to be an Equal Opportunity Employer - Veterans / Disabled.

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All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Salem, OR

Technical Support Associate information

See Salem, OR salary details

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How much do technical support associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for technical support associate in Salem, OR is $24.82, according to ZipRecruiter salary data. Most workers in this role earn between $18.61 and $26.59 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are the most commonly searched types of Technical Support jobs in Salem, OR?

The most popular types of Technical Support jobs in Salem, OR are:

What job categories do people searching Technical Support Associate jobs in Salem, OR look for?

The top searched job categories for Technical Support Associate jobs in Salem, OR are:

What cities near Salem, OR are hiring for Technical Support Associate jobs?

Cities near Salem, OR with the most Technical Support Associate job openings:

Technical Support Associate jobs near you
Infographic showing various Technical Support Associate job openings in Salem, OR as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $51,622 per year, or $24.8 per hour.

IT Administrator

Friendsview

Newberg, OR • On-site

$90 - $120/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 hours ago

Job description

Help Keep Technology Running for a Community That Matters

At Friendsview, technology isn't just about servers and systems - it's about supporting the people who care for our residents every day. As our IT Administrator, you'll lead technology operations across the organization, keeping our systems secure, reliable, and ready to support resident care and essential business operations.

This is a hands-on role for an experienced IT professional who enjoys solving complex problems, improving infrastructure, strengthening cybersecurity, and delivering exceptional customer service.

What You'll Do
  • Provide Tier 2/3 technical support for employees across the organization.
  • Administer Microsoft 365, Entra ID, Windows Server, Active Directory, networking, and cloud services.
  • Manage servers, networks, cybersecurity, backups, device deployment, and technology assets.
  • Support critical healthcare and business systems that impact resident care and daily operations.
  • Lead IT projects, coordinate vendors, maintain documentation, and help shape Friendsview's technology future.
  • Respond to urgent technology and security issues while supporting business continuity and emergency preparedness.
What You Bring

Required

  • Associate degree in IT, Computer Science, Cybersecurity, or related field (or equivalent experience).
  • 10+ years of IT administration, systems administration, or network administration experience.
  • Advanced experience with Microsoft 365, Entra ID, Active Directory, Windows Server, networking, and cybersecurity.
  • Strong troubleshooting skills, excellent communication, and a service-first mindset.

Preferred

  • Microsoft, Cisco, or CompTIA certifications.
  • Experience with Intune, Microsoft Defender, SharePoint, Power Automate, or cloud management.
  • Healthcare, senior living, or HIPAA experience.
Why Friendsview?

When you join Friendsview, you'll use your technical expertise to make a real difference. Every system you maintain helps employees provide exceptional care to our residents.

We offer:

  • Comprehensive Medical, Dental, and Vision Insurance
  • 403(b) Retirement Plan with Employer Matching
  • Generous Paid Time Off (PTO)
  • Paid Holidays
  • Employee Assistance Program (EAP)
  • Professional Development and Training Opportunities
  • Scholarship Opportunities for Continuing Education
  • Opportunities to lead technology improvements and modernization
  • A collaborative team that values integrity, compassion, excellence, stewardship, dignity, service, and community
  • Professional growth and the opportunity to make a lasting impact
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