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Technical Support Associate Jobs in Salem, OR (NOW HIRING)

ENTEK

Quality Associate

Lebanon, OR · On-site

$22.10/hr

What You'll Do As a Quality Associate , you'll play a key role in supporting ENTEK's quality ... High school diploma or GED * Ability to read, analyze, and interpret technical documents ...

ENTEK INTERNATIONAL LLC

Quality Associate

Lebanon, OR · On-site

$22.10/hr

What You'll Do As a Quality Associate , you'll play a key role in supporting ENTEK's quality ... High school diploma or GED * Ability to read, analyze, and interpret technical documents ...

InsCipher

Tax Associate

Salem, OR · Remote

$21 - $26/hr

Provide technical assistance to InsCipher Connect clients * Coordinate multiple projects, ensuring ... Support the Surplus Lines Tax Leadership Team in fulfillment of ad hoc requests, as needed * Adapt ...

InsCipher

Tax Associate

Salem, OR · On-site

$21 - $26/hr

Provide technical assistance to InsCipher Connect clients * Coordinate multiple projects, ensuring ... Support the Surplus Lines Tax Leadership Team in fulfillment of ad hoc requests, as needed * Adapt ...

Day Wireless Systems

Sr. Radio Technician

Salem, OR · On-site

Install and provide technical support for VHF/UHF and 800/900 MHz analog and digital systems ... An associate degree or equivalent from a two-year college or vocational school in electronics and ...

Day Wireless Systems

Sr. Radio Technician

Salem, OR · On-site

$39 - $45/hr

Install and provide technical support for VHF/UHF and 800/900 MHz analog and digital systems ... An associate degree or equivalent from a two-year college or vocational school in electronics and ...

ATI

Non-Destructive Testing (NDT) Technician III

Albany, OR · On-site

$92K - $120K/yr

Provide technical support and performance monitoring for the day-to-day operations of NDT personnel ... Minimum of an Associate's degree required. * Minimum of four years' experience in a manufacturing ...

ATI

Non-Destructive Testing (NDT) Technician III

Albany, OR · On-site

$92K - $120K/yr

Provide technical support and performance monitoring for the day-to-day operations of NDT personnel ... Minimum of an Associate's degree required. * Minimum of four years' experience in a manufacturing ...

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All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Salem, OR

Technical Support Associate information

See Salem, OR salary details

$11

$24

$57

How much do technical support associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for technical support associate in Salem, OR is $24.82, according to ZipRecruiter salary data. Most workers in this role earn between $18.61 and $26.59 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are the most commonly searched types of Technical Support jobs in Salem, OR?

The most popular types of Technical Support jobs in Salem, OR are:

What job categories do people searching Technical Support Associate jobs in Salem, OR look for?

The top searched job categories for Technical Support Associate jobs in Salem, OR are:

What cities near Salem, OR are hiring for Technical Support Associate jobs?

Cities near Salem, OR with the most Technical Support Associate job openings:

Technical Support Associate jobs near you
Infographic showing various Technical Support Associate job openings in Salem, OR as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $51,622 per year, or $24.8 per hour.

Quality Associate

ENTEK

Lebanon, OR • On-site

$22.10/hr

Full-time

Re-posted 8 days ago

Job description

Description:Join ENTEK in Lebanon, Oregon
ENTEK is excited to welcome a Quality Associate to our team in Lebanon, Oregon. If you are detail-oriented, enjoy laboratory and testing work, and are passionate about ensuring products meet customer and quality standards, this is an excellent opportunity to grow your career in manufacturing quality.
What You’ll Do
As a Quality Associate, you'll play a key role in supporting ENTEK’s quality assurance processes by testing production samples, verifying raw materials, and communicating results to production teams. You'll help ensure our products consistently meet customer requirements while maintaining a safe, organized, and efficient laboratory environment.


In this role, you will:

  • Conduct physical testing of finished products against manufacturing specifications to determine product disposition 
  • Perform testing on raw materials to verify compliance with supplier specifications 
  • Communicate test results to production operators, leads, supervisors, and management personnel 
  • Verify that laboratory testing equipment is operating properly and producing accurate results 
  • Follow customer specification sheets, standard work instructions, and established laboratory procedures 
  • Maintain laboratory cleanliness and organization in accordance with 5S principles 
  • Understand and comply with Quality System Procedures (QSPs), Work Instructions (WIs), Training Manuals, and Quality Bulletins 
  • Accurately complete required testing records and documentation 
  • Share process information and testing observations with team members 
  • Support continuous improvement initiatives and recommend opportunities to improve laboratory procedures, workflow, and product quality 
  • Adhere to all company safety policies, procedures, and programs 
  • Demonstrate accountability and professionalism while working with employees across the organization
Requirements:What We’re Looking For
We're seeking a dependable and analytical individual who enjoys hands-on testing, problem-solving, and contributing to a culture of quality and continuous improvement.

Minimum Qualifications

  • High school diploma or GED 
  • Ability to read, analyze, and interpret technical documents, procedures, and specifications 
  • Basic mathematical skills including addition, subtraction, multiplication, and division 
  • Ability to collect data, establish facts, analyze information, and develop reasonable solutions 
  • Strong attention to detail and organizational skills 
  • Ability to communicate effectively in written and spoken English 
  • Ability to accurately complete required documentation 
  • Ability to work independently and as part of a team 


Preferred Qualifications

  • One (1) to two (2) years of quality control experience in a manufacturing environment 
  • Experience working in a laboratory setting 
  • Familiarity with chemicals and laboratory safety procedures 
  • Experience solving practical problems and troubleshooting issues 
  • Knowledge of quality systems and testing methodologies 


Your Work Schedule

This is a full-time, non-exempt position. Employees may be required to work 12-hour shifts and spend the majority of their shift on their feet while supporting laboratory and production testing activities.


What Makes ENTEK Different

ENTEK is more than a manufacturing company—we’re a team driven by values. Our core DNA is built on:

  • Respect – valuing each person and every contribution
  • Integrity – doing what’s right, always
  • Innovation – pushing boundaries with creativity and technology
  • Commitment – to our people, our customers, and our future
When you join ENTEK, you’re not just taking a job—you’re becoming part of a company that invests in you, your growth, and your success.
Learn more about us at www.entek.com and discover the opportunities waiting for you.
ENTEK is an equal opportunity employer.
ENTEK’s locations are non-smoking.

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