ZipRecruiter

Log In

1

Technical Support Associate Jobs in Salem, OR (NOW HIRING)

ATI

Non-Destructive Testing (NDT) Technician III

Albany, OR · On-site

$92K - $120K/yr

Provide technical support and performance monitoring for the day-to-day operations of NDT personnel ... Minimum of an Associate's degree required. * Minimum of four years' experience in a manufacturing ...

ATI

Non-Destructive Testing (NDT) Technician III

Albany, OR · On-site

$92K - $120K/yr

Provide technical support and performance monitoring for the day-to-day operations of NDT personnel ... Minimum of an Associate's degree required. * Minimum of four years' experience in a manufacturing ...

Bonaventure Senior Living

Network Administrator

Salem, OR · On-site

$90K - $100K/yr

Provide technical support for both hardware and software issues * Regularly update and patch ... Bonaventure Senior Living associates enjoy a dynamic and exciting work environment, comprehensive ...

City of Salem

PW Dispatch Supervisor

Salem, OR · On-site

$7.0K - $9.4K/mo

... and technical support services; team scheduling; developing and implementing policies and ... Associate's degree from an accredited college or university in a related field to program ...

New

Comcast

Xfinity Retail Service Associate

Salem, OR

$17.85/hr

Job Summary The Retail Service Associate supports the store team in delivering a best-in-class ... This role serves as a go-to technical and operational resource, helping to maintain a clean and ...

previous page

Showing results 41-60

All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Salem, OR

Technical Support Associate information

See Salem, OR salary details

$11

$24

$57

How much do technical support associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for technical support associate in Salem, OR is $24.82, according to ZipRecruiter salary data. Most workers in this role earn between $18.61 and $26.59 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

Is technical support a remote job?

Technical Support Associate roles can be performed remotely, especially with the increased use of remote communication tools like chat, email, and remote desktop software. Many companies offer remote or hybrid options, but some positions may require on-site presence depending on the company's policies and the nature of the support provided.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.
What are the most commonly searched types of Technical Support jobs in Salem, OR? The most popular types of Technical Support jobs in Salem, OR are:
What job categories do people searching Technical Support Associate jobs in Salem, OR look for? The top searched job categories for Technical Support Associate jobs in Salem, OR are:
What cities near Salem, OR are hiring for Technical Support Associate jobs? Cities near Salem, OR with the most Technical Support Associate job openings:
Technical Support Associate jobs near you

Non-Destructive Testing (NDT) Technician III

ATI

Albany, OR

$120K/yr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

Proven to Perform.
From the edges of space to the bottoms of ocean, our materials are proven to perform -- and so is our team. We're hiring high performers as proven as our products. Join us.
ATI is hiring a Non-Destructive Testing (NDT) Level III for our Millersburg, OR facility in the Quality Department. This is an onsite position. Relocation assistance is available.
A successful NDT Level III has a strong drive to learn and successfully certifies as an NDT Level III. An NDT Level III provides oversight of NDT programs by managing training, certification, and auditing; supporting daily NDT operations; developing and approving testing methods; ensuring compliance with customer, industry, and government standards; leading Ultrasonic (UT) certification efforts; and supporting the calibration and upkeep of NDT equipment.
Primary Responsibilities
  • Prepares for certification exams and successfully passes MIL-STD-2132 UT Examiner and ASNT UT Level III tests.
  • Administer the training, examination, and certification programs NDT Level I and Level II inspectors, and Level III at facilities in Oregon and Alabama.
  • Provide technical support and performance monitoring for the day-to-day operations of NDT personnel inspecting mill shapes and final components.
  • Develop, qualify, and approve test method procedures and techniques for NDT.
  • Ensure compliance of testing activities with Customer, Industry, and Government specifications and standards.
  • Document NDT processes with the expectation of performing continuous improvement of those processes and associated testing systems.
  • Perform internal and external auditing requirements.
  • Support calibration and maintenance of NDT instrumentation.

We thrive when the expectations are great, and the barriers are high. We're solving the world's most difficult challenges through materials science. Our advanced, integrated process technologies and proven performers give us a tremendous competitive advantage. When customers systems need to fly higher, dig deeper, stand stronger, and last longer -- anywhere on, above or below the earth -- ATI is proven to perform.
Basic Requirements
  • Minimum of an Associate's degree required.
  • Minimum of four years' experience in a manufacturing environment as a UT Level II and/or meet ASNT's minimum requirements for Level III test qualification.
  • Ability to obtain a MIL-STD-2132 UT Examiner Certification.

Preferred Certifications and Licensing
  • Experience and certification in Penetrant (PT) and Radiography (RT).

Skilled in:
  • Communicates progress & results effectively both verbally & through written technical reports & presentations. Communication extends across business disciplines.
  • Ongoing contact with others outside their immediate work group, including technology, operations, and customers.
  • Strong problem solving, analytical, and decision-making skills.

Ability to:
  • Demonstrated ability to identify and implement continuous improvement in all areas of the business.
  • Ability to apply analytical thinking to address complex problems based on product & process data.
  • Travel domestically occasionally

*It is ATI's policy to not provide immigration sponsorship for any of the company's positions.
Due to the nature of its operations, including certain federal government contracts, ATI Specialty Alloys & Components must track -- and in some cases limit employment opportunity based on -- citizenship or immigration status.
ATI and its subsidiary companies will provide equal employment opportunities to all applicants without regard to applicant's race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, veteran status, disability status, or any other status protected be federal or state law. The company will provide reasonable accommodations to allow an applicant to participate in the hiring process if so requested.
Total Rewards
ATI has a Total Rewards package to attract and retain top talent. As part of our Total Rewards package, we offer a competitive base pay with variable additional compensation opportunities. This includes:
  • A top 401K plan, including company match
  • Health insurance (medical, dental, vision), life insurance, short and long-term disability, Accidental Death and Dismemberment, Flexible Spending Accounts, Employee Assistance Programs
  • 15 days of paid vacation time, along with 12 paid holidays
  • Performance bonus
  • Optional employee paid programs such as Critical Illness Insurance, Accident Insurance, and Pet Insurance

Our Total Rewards program and options available to an employee & may vary depending on multiple factors, including location and hire date. Hourly pay rates are based upon candidate experience and qualifications, as well as market and business considerations.
Salary Range: $92,000 to $120,000/annually +

Apply