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Remote Desktop Support Jobs in Remote, OR (NOW HIRING)

Aptyx

IT Help Desk Technician (Onsite - Charlotte, NC)

OR · On-site +1

$70K - $85K/yr

Provide friendly, responsive onsite and remote IT support * Serve as the first point of contact for ... Provide hands-on support for desktops, laptops, mobile devices, printers, and peripherals * Assist ...

Aptyx

IT Help Desk Technician (Onsite - Torrington, CT)

OR · On-site +1

$68K - $82K/yr

Provide friendly, responsive onsite and remote IT support * Serve as the first point of contact for ... Provide hands-on support for desktops, laptops, mobile devices, printers, and peripherals * Assist ...

Aptyx

IT Help Desk Technician (Onsite - Taunton, MA)

OR · On-site +1

$75K - $92K/yr

Provide friendly, responsive onsite and remote IT support * Serve as the first point of contact for ... Provide hands-on support for desktops, laptops, mobile devices, printers, and peripherals * Assist ...

Your Resource Group/Credit Wellness

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Inside Sales Contractor

OR · Remote

$30K - $45K/yr

Training Period (Weeks 1-4) We invest in your success and want to make sure you're supported as you ... Remote

CONF- CAS/Outsourced Accounting Firm

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Accounting Manager

OR · Remote

$105K - $135K/yr

Remote Compensation: $105,000-$135,000 annually, based on experience and qualifications Job Type ... Provide high-level accounting support including bookkeeping oversight, adjusting journal entries ...

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CONF- CAS/Outsourced Accounting Firm

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Accounting Manager

OR · Remote

$105K - $135K/yr

Remote Compensation: $105,000-$135,000 annually, based on experience and qualifications Job Type ... Provide high-level accounting support including bookkeeping oversight, adjusting journal entries ...

New

CONF- CAS/Outsourced Accounting Firm

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Accounting Manager

OR · Remote

$105K - $135K/yr

Remote Compensation: $105,000-$135,000 annually, based on experience and qualifications Job Type ... Provide high-level accounting support including bookkeeping oversight, adjusting journal entries ...

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All JobsDesktop Support JobsRemote Desktop Support JobsRemote Desktop Support Jobs in Remote, OR

Remote Desktop Support information

See Remote, OR salary details

$10

$26

$45

How much do remote desktop support jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for remote desktop support in Remote, OR is $26.97, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $30.72 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Desktop Support specialist, and why are they important?

To thrive as a Remote Desktop Support specialist, you need strong troubleshooting abilities, a solid understanding of computer hardware/software, networking fundamentals, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools (e.g., TeamViewer, Remote Desktop Protocol), ticketing systems, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges remotely. These skills ensure timely and effective resolution of technical issues, leading to high user satisfaction and minimal business disruption.

What are remote desktop support jobs?

Remote desktop support jobs involve assisting users with technical issues related to their computers and software, typically from a remote location. Professionals in this role use specialized tools to access users’ devices, diagnose problems, and resolve issues such as software errors, connectivity problems, or system updates. They often provide guidance over the phone, chat, or email, helping users navigate technical challenges without needing to be physically present. These roles are commonly found in IT departments, managed service providers, or helpdesk environments. Remote desktop support is essential for businesses with distributed teams or clients needing timely technical assistance.

What is the difference between Remote Desktop Support vs Help Desk Technician?

AspectRemote Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site, focused on remote troubleshootingHelp desk, on-site or remote, general user support
Industry UsageIT support, technical troubleshootingIT support, customer service
Common Search IntentRemote troubleshooting, remote support jobsHelp desk roles, customer support jobs

Remote Desktop Support specialists focus on resolving technical issues remotely by accessing users' computers directly, often requiring specific certifications like CompTIA A+ or Microsoft certifications. Help Desk Technicians provide broader user support, handling various technical problems via phone or remote access. While both roles involve troubleshooting and customer service, Remote Desktop Support is more specialized in remote technical resolution, whereas Help Desk Technicians handle a wider range of user issues.

What are some common challenges faced by Remote Desktop Support professionals, and how can they be managed?

Remote Desktop Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing communication with non-technical users, and handling a high volume of support tickets. To manage these, effective use of remote access tools, clear and patient communication, and efficient ticket prioritization are essential. Additionally, staying updated with new software and security protocols helps in resolving issues more efficiently and maintaining user trust.
What job categories do people searching Remote Desktop Support jobs in Remote, OR look for? The top searched job categories for Remote Desktop Support jobs in Remote, OR are:
What cities near Remote, OR are hiring for Remote Desktop Support jobs? Cities near Remote, OR with the most Remote Desktop Support job openings:
Remote Desktop Support jobs near you
Infographic showing various Remote Desktop Support job openings in Remote, OR as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $56,095 per year, or $27 per hour.

IT Help Desk Technician (Onsite - Charlotte, NC)

Aptyx

OR • On-site, Remote

$70K - $85K/yr

Full-time

Posted 24 days ago

Job description

Department: Information Technology
Reports To: Director of IT Services
Employment Type: Full-Time
Location: Onsite - Charlotte, NC
Join the Team
Aptyx is building a modern, collaborative internal IT organization, and we're looking for an energetic IT Help Desk Technician to join the journey.
This role is perfect for someone who enjoys helping people, solving problems, and being the go-to technology resource for their location. You'll work closely with employees across the business, providing exceptional support while helping keep systems running smoothly and efficiently.
As the primary onsite IT presence at your facility, you'll play an important role in supporting day-to-day operations, coordinating with the broader IT team, and assisting with local projects that require hands-on technical support.
If you enjoy variety in your day, taking ownership of issues, and making a real impact on the employee experience, we'd love to meet you.
What You'll Do
End-User Support
  • Provide friendly, responsive onsite and remote IT support
  • Serve as the first point of contact for employee technology issues and requests
  • Triage, prioritize, troubleshoot, and resolve support tickets
  • Communicate clearly with users and provide timely updates
  • Escalate complex issues when appropriate while remaining engaged through resolution
  • Deliver a positive support experience that helps employees stay productive

Onsite IT Operations
  • Act as the primary IT resource for your assigned location
  • Provide hands-on support for desktops, laptops, mobile devices, printers, and peripherals
  • Assist with workstation setups, equipment deployments, and user onboarding
  • Support local network, connectivity, and infrastructure troubleshooting
  • Coordinate and assist with onsite technology projects, upgrades, and office moves
  • Serve as the local "hands and eyes" resource for the broader IT team

Technology Support
Support a broad range of technologies including:
  • Microsoft 365 (Outlook, Teams, SharePoint, OneDrive)
  • Active Directory and Entra ID
  • Windows workstations and endpoint management tools
  • Wi-Fi, VPN, and basic network troubleshooting
  • ERP and business applications, including Epicor, Sage, and other operational systems
  • Manufacturing, engineering, and shipping-related applications

Documentation & Continuous Improvement
  • Maintain accurate ticket notes and documentation
  • Contribute to IT knowledge base articles and support documentation
  • Follow security, compliance, and IT best practices
  • Identify opportunities to improve processes and enhance the employee experience

What We're Looking For
Required Qualifications
  • 2-5+ years of IT support, Help Desk, Desktop Support, or related experience
  • Strong troubleshooting skills across hardware, software, and basic networking
  • Excellent customer service and communication skills
  • Ability to prioritize and manage multiple requests effectively
  • Strong sense of ownership and accountability
  • Comfortable working independently while collaborating with a larger IT team
  • Positive attitude and willingness to learn

Preferred Experience
  • Microsoft 365 administration and support
  • Active Directory and Entra ID
  • Endpoint management tools such as Intune
  • Networking fundamentals (DNS, DHCP, TCP/IP, VPN)
  • ERP or line-of-business application support
  • Manufacturing or multi-site business environments

What Makes You Successful
  • You enjoy helping people and solving problems
  • You take ownership and follow through
  • You communicate clearly and professionally
  • You stay organized in a fast-paced environment
  • You are proactive and always looking for ways to improve
  • You work well both independently and as part of a team

Work Environment & Requirements
  • 100% onsite at assigned location
  • Ability to perform hands-on technical work and equipment installations
  • Occasional after-hours support when necessary
  • Limited travel may be required to support other Aptyx locations

Why Join Aptyx?
At Aptyx, you'll have the opportunity to help shape the future of our internal IT organization. You'll work alongside a collaborative team, support employees across the business, and contribute to meaningful technology initiatives that directly impact company success.
Most importantly, you'll see the results of your work every day-helping people, solving challenges, and making technology work better for everyone.

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