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Desktop Support Manager Jobs in Oregon (NOW HIRING)

krg technology inc

Desktop Support

Bend, OR

$21.25 - $27.25/hr

Provide floor walk support to assist end users during desktop migration. Strong desktop support ... management Strong listening skills, analytical and problem solving skills Assist users with ...

krg technology inc

Desktop Support

Bend, OR

$21.25 - $27.25/hr

Strong desktop support experience - Windows platform - XP, Windows 7 & 8.1 and Office 2013 10 -15 ... management Strong listening skills, analytical and problem solving skills Assist users with ...

Zones

Desktop Support Engineer

Portland, OR

$20 - $25/hr

Log and manage tickets in ServiceNow ensuring SLA adherence * Perform IMAC activities (Install ... desktop support * Basic knowledge of OS, Office 365, and hardware troubleshooting * Familiarity ...

Zones LLC.

Desktop Support Engineer

Portland, OR · On-site

$20 - $25/hr

Log and manage tickets in ServiceNow ensuring SLA adherence * Perform IMAC activities (Install ... desktop support * Basic knowledge of OS, Office 365, and hardware troubleshooting * Familiarity ...

PTY TECH LLC

Desktop Support Technician

Portland, OR · On-site

$32/hr

Desktop Support Technician This role if for someone with prior desktop support experience (Hardware ... Windows 7/10, Office 2013/O365, mobile device management. * Hardware would range from desktops ...

Zones LLC.

Desktop Support Engineer

Portland, OR

$20 - $25/wk

Log and manage tickets in ServiceNow ensuring SLA adherence * Perform IMAC activities (Install ... desktop support * Basic knowledge of OS, Office 365, and hardware troubleshooting * Familiarity ...

Instant Serve LLC

Desktop Support Technician

Salem, OR · On-site

$20 - $35/hr

Desktop Support Technician Location: Salem, OR Duration: 12/01/2025 - 05/29/2026 Overview: We are seeking an experienced Desktop Support Technician to provide comprehensive technical assistance to ...

GuideIT

Desktop Support Analyst

Portland, OR · On-site

$24.75 - $33.25/hr

Perform mobile device management and administrate directory services as assigned. * Facilitate & maintain an accurate & ready IT asset inventory at major offices. * Support infrastructure ...

GuideIT

Desktop Support Analyst

Portland, OR · On-site

$24.75 - $33.25/hr

Perform mobile device management and administrate directory services as assigned. * Facilitate & maintain an accurate & ready IT asset inventory at major offices. * Support infrastructure ...

Empower AI Inc.

$20.25 - $25.75/hr

... support ticket processing and resolution management, which includes detailed and clear ... desktop applications, smartphones and network connectivity. -Provides personal computer support ...

Empower AI Inc.

$20.25 - $25.75/hr

... support ticket processing and resolution management, which includes detailed and clear ... desktop applications, smartphones and network connectivity. -Provides personal computer support ...

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All JobsDesktop Support JobsDesktop Support Manager JobsDesktop Support Manager Jobs in Oregon

Desktop Support Manager information

See Oregon salary details

$15

$38

$63

How much do desktop support manager jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for desktop support manager in Oregon is $38.24, according to ZipRecruiter salary data. Most workers in this role earn between $25.43 and $50.82 per hour, depending on experience, location, and employer.

What is the difference between Desktop Support Manager vs Help Desk Supervisor?

AspectDesktop Support ManagerHelp Desk Supervisor
CertificationsCompTIA A+, Network+, ITILCompTIA A+, HDI-Support Center Analyst
Work EnvironmentOversees desktop support teams, manages hardware/software issues, strategic planningSupervises help desk staff, handles user tickets, ensures customer service quality
Industry UsageIT departments across various industries, corporate environmentsIT support centers, customer service teams in tech companies

The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.

What are some typical challenges faced by a Desktop Support Manager and how can they be addressed?

Desktop Support Managers often face challenges such as balancing urgent technical issues with long-term projects, managing a diverse team with varying skill levels, and ensuring high levels of end-user satisfaction. Proactively prioritizing tasks, offering ongoing training, and establishing clear communication channels can help address these challenges. Additionally, building strong relationships with other IT departments and maintaining a customer-focused approach are key to overcoming obstacles and ensuring smooth daily operations.

What Does a Desktop Support Manager Do?

Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.

What are the key skills and qualifications needed to thrive as a Desktop Support Manager, and why are they important?

To thrive as a Desktop Support Manager, you need strong technical knowledge of hardware, software, troubleshooting, and a background in IT, often supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or ITIL is highly valued. Leadership, communication, and problem-solving skills help in managing teams and delivering excellent user support. These abilities ensure efficient IT operations, maximize team performance, and enhance end-user satisfaction within the organization.

What does a Desktop Support Manager do?

A Desktop Support Manager oversees the team responsible for providing technical support to end users in an organization, primarily focusing on desktop computers, laptops, and related hardware and software. They manage support staff, coordinate troubleshooting efforts, and implement best practices to ensure efficient problem resolution. Additionally, Desktop Support Managers develop support policies, handle escalated technical issues, and may assist in planning IT infrastructure upgrades or deployments to meet organizational needs.
More about Desktop Support Manager jobs
What are the most commonly searched types of Desktop Support jobs in Oregon? The most popular types of Desktop Support jobs in Oregon are:
What are popular job titles related to Desktop Support Manager jobs in Oregon? For Desktop Support Manager jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Desktop Support Manager jobs in Oregon look for? The top searched job categories for Desktop Support Manager jobs in Oregon are:
What cities in Oregon are hiring for Desktop Support Manager jobs? Cities in Oregon with the most Desktop Support Manager job openings:
Desktop Support Manager jobs near you
Infographic showing various Desktop Support Manager job openings in Oregon as of July 2026, with employment types broken down into 94% Full Time, 5% Part Time, and 1% Contract. Highlights an 13% Physical, and 87% Remote job distribution, with an average salary of $79,549 per year, or $38.2 per hour.

Desktop Support

krg technology inc

Bend, OR

$21.25 - $27.25/hr

Contractor

Re-posted 6 days ago

Job description

Job Description

Job Description:

Provide floor walk support to assist end users during desktop migration.

Strong desktop support experience - Windows platform - XP, Windows 7 & 8.1 and Office 2013

10 -15 years of EUC desktop support experience - Demonstrated expertise in configuring, installing and troubleshooting PC systems, Windows 7 & Windows 8.1, MS office 2013 applications, Windows based applications, network configuration, TCP/IP,SQL and memory management

Strong listening skills, analytical and problem solving skills Assist users with configuring Email in smart phones

Software installation, configuration, and troubleshooting for end users

Network printer installation/configuration

Working knowledge of remote access: Remote Desktop and Virtual Private Network

Additional Information

All your information will be kept confidential according to EEO guidelines.

KRG Technologies logo

About KRG Technologies

Sourced by ZipRecruiter

KRG Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want. By leveraging for its clients its technological edge and right-sourcing advantage, KRG in a short period of time has grown to become one of the most trusted strategic technology partners. Treating every client as the top priority, we customize our solutions and services to align with the unique needs of each client. Headquartered in Valencia, California, KRG employs a unique global delivery platform to minister its offerings spanning from application development and maintenance to business process reengineering. With years of hands-on domain experience and international presence, we offer state-of-the-art solutions backed by our follow-the-sun service model in the most cost effective manner. We value our clientele for the trust reposed in us and our clientele admire us for our personalized approach and deep commitment to their success. Our biggest strength lies in technical expertise of our team and individual competency of our employees, which enables us to be the most befitting solution provider.

Industry

It services

Company size

201 - 500 Employees

Headquarters location

Valencia, CA, US

Year founded

2003

Social media

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