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Desktop Support Manager Jobs in Oregon (NOW HIRING)

MetroSys

IT Support Technician

Eugene, OR · On-site

$20 - $25/hr

Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... asset management activities. * Maintain a professional and customer-focused presence in patient ...

MetroSys

IT Support Technician

Cottage Grove, OR · On-site

$20 - $25/hr

Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... asset management activities. * Maintain a professional and customer-focused presence in patient ...

MetroSys

IT Support Technician

Eugene, OR · On-site

$20 - $25/hr

Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... asset management activities. * Maintain a professional and customer-focused presence in patient ...

MetroSys

IT Support Technician

Florence, OR · On-site

$20 - $25/hr

Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... asset management activities. * Maintain a professional and customer-focused presence in patient ...

MetroSys

IT Support Technician

Cottage Grove, OR · On-site

$20 - $25/hr

Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... asset management activities. * Maintain a professional and customer-focused presence in patient ...

Waste Management

Analyst II, Technical Support

Klamath Falls, OR · On-site

$65K - $96K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

End User Computing Support, Desktop Support, Application Support, Incident Management, Troubleshooting, SCCM/MECM, VPN, MS InTune, Hardware & Peripherals, Customer Service, Field Support * Network ...

Waste Management

Analyst II, Technical Support

Central Point, OR · On-site

$65K - $96K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

End User Computing Support, Desktop Support, Application Support, Incident Management, Troubleshooting, SCCM/MECM, VPN, MS InTune, Hardware & Peripherals, Customer Service, Field Support * Network ...

Waste Management

Analyst II, Technical Support

Klamath Falls, OR

$65K - $96K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

End User Computing Support, Desktop Support, Application Support, Incident Management, Troubleshooting, SCCM/MECM, VPN, MS InTune, Hardware & Peripherals, Customer Service, Field Support * Network ...

Waste Management

Analyst II, Technical Support

Klamath Falls, OR · On-site

$65K - $96K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

End User Computing Support, Desktop Support, Application Support, Incident Management, Troubleshooting, SCCM/MECM, VPN, MS InTune, Hardware & Peripherals, Customer Service, Field Support * Network ...

Genesis Financial Solutions

Help Desk Manager

Beaverton, OR · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

If you've come up through the helpdesk or desktop support ranks and have a knack for resolving ... As our Help Desk Manager , you will: * Manage and oversee our IT Help Desk, including the ...

Gunnison

Desktop Technician

Portland, OR · On-site

$40K - $43K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

This role provides end-user computing support across enterprise environments, including desktops, laptops, mobile devices, and network infrastructure. The Desktop Technician III will install ...

Gunnison Consulting Group

Desktop Technician

Portland, OR

$40K - $43K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

This role provides end-user computing support across enterprise environments, including desktops, laptops, mobile devices, and network infrastructure. The Desktop Technician III will install ...

Gunnison Consulting Group, Inc.

Desktop Technician

Portland, OR · On-site

$40K - $43K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

This role provides end-user computing support across enterprise environments, including desktops, laptops, mobile devices, and network infrastructure. The Desktop Technician III will install ...

TEKsystems

IT Support Technician

Happy Valley, OR

$22 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Responsible for managing and tracking company assets using multiple tools. Qualifications: * 2-3+ years of Tier 1 helpdesk and desktop support experience * Experience with ticketing systems (they use ...

TEKsystems

IT Support Technician

Portland, OR

$22 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Responsible for managing and tracking company assets using multiple tools. Qualifications: * 2-3+ years of Tier 1 helpdesk and desktop support experience * Experience with ticketing systems (they use ...

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Showing results 41-60

All JobsDesktop Support JobsDesktop Support Manager JobsDesktop Support Manager Jobs in Oregon

Desktop Support Manager information

See Oregon salary details

$15

$38

$63

How much do desktop support manager jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for desktop support manager in Oregon is $38.24, according to ZipRecruiter salary data. Most workers in this role earn between $25.43 and $50.82 per hour, depending on experience, location, and employer.

What is the difference between Desktop Support Manager vs Help Desk Supervisor?

AspectDesktop Support ManagerHelp Desk Supervisor
CertificationsCompTIA A+, Network+, ITILCompTIA A+, HDI-Support Center Analyst
Work EnvironmentOversees desktop support teams, manages hardware/software issues, strategic planningSupervises help desk staff, handles user tickets, ensures customer service quality
Industry UsageIT departments across various industries, corporate environmentsIT support centers, customer service teams in tech companies

The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.

What are some typical challenges faced by a desktop support manager and how can they be addressed?

Desktop Support Managers often face challenges such as balancing urgent technical issues with long-term projects, managing a diverse team with varying skill levels, and ensuring high levels of end-user satisfaction. Proactively prioritizing tasks, offering ongoing training, and establishing clear communication channels can help address these challenges. Additionally, building strong relationships with other IT departments and maintaining a customer-focused approach are key to overcoming obstacles and ensuring smooth daily operations.

What does a desktop support manager do?

Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.

What are the key skills and qualifications needed to thrive as a desktop support manager, and why are they important?

To thrive as a Desktop Support Manager, you need strong technical knowledge of hardware, software, troubleshooting, and a background in IT, often supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or ITIL is highly valued. Leadership, communication, and problem-solving skills help in managing teams and delivering excellent user support. These abilities ensure efficient IT operations, maximize team performance, and enhance end-user satisfaction within the organization.

Is desktop support a good entry level job?

Desktop support is often considered an entry-level role in IT, suitable for individuals with basic technical skills and knowledge of operating systems, hardware, and troubleshooting. It provides foundational experience in customer service, problem-solving, and technical tools, which can lead to more advanced IT positions. Certifications like CompTIA A+ can enhance job prospects for entry-level candidates.

What does a desktop support manager do?

A Desktop Support Manager oversees the team responsible for providing technical support to end users in an organization, primarily focusing on desktop computers, laptops, and related hardware and software. They manage support staff, coordinate troubleshooting efforts, and implement best practices to ensure efficient problem resolution. Additionally, Desktop Support Managers develop support policies, handle escalated technical issues, and may assist in planning IT infrastructure upgrades or deployments to meet organizational needs.
More about Desktop Support Manager jobs

What are the most commonly searched types of Desktop Support jobs in Oregon?

The most popular types of Desktop Support jobs in Oregon are:

What are popular job titles related to Desktop Support Manager jobs in Oregon?

For Desktop Support Manager jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Desktop Support Manager jobs in Oregon look for?

The top searched job categories for Desktop Support Manager jobs in Oregon are:

What cities in Oregon are hiring for Desktop Support Manager jobs?

Cities in Oregon with the most Desktop Support Manager job openings:

Desktop Support Manager jobs near you
Infographic showing various Desktop Support Manager job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 5% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $79,549 per year, or $38.2 per hour.

IT Support Technician

MetroSys

Eugene, OR • On-site

$20 - $25/hr

Full-time

Re-posted 25 days ago

Job description

Position Overview
MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users, workstations, printers, peripherals, and common IT systems across hospital and clinic locations.
This is an excellent opportunity for individuals beginning their IT careers. Candidates with formal technical training, vocational education, military experience, or certifications such as CompTIA A+ are encouraged to apply. Professional experience may be substituted with relevant training and demonstrated technical aptitude.
The ideal candidate is customer-focused, dependable, eager to learn, and comfortable working directly with healthcare staff in a fast-paced environment.
Key Responsibilities
  • Provide onsite technical support for hospital and clinic personnel.
  • Troubleshoot and resolve issues related to:
    • Windows desktop and laptop systems
    • Microsoft Office applications
    • Printers and multifunction devices
    • Mobile devices and peripherals
    • Basic network connectivity
  • Install, configure, and deploy computer hardware and software.
  • Support workstation moves, adds, and changes.
  • Assist with user account support, password resets, and access-related requests.
  • Document incidents, requests, and resolutions within the ticketing system.
  • Escalate complex issues to senior technical teams when appropriate.
  • Support IT equipment inventory and asset management activities.
  • Maintain a professional and customer-focused presence in patient care and administrative environments.
  • Travel to satellite healthcare facilities as needed to provide onsite support.
Required Qualifications
  • High school diploma or equivalent.
  • Technical training, vocational education, military training, or entry-level IT experience.
  • Working knowledge of:
    • Windows 10 and Windows 11
    • Microsoft Office applications
    • Computer hardware and peripherals
    • Basic networking concepts
  • Strong customer service and communication skills.
  • Ability to follow documented procedures and troubleshooting processes.
  • Valid driver's license and reliable transportation for travel between facilities.
Preferred Qualifications
  • CompTIA A+ certification or equivalent knowledge.
  • Prior help desk, desktop support, field technician, or customer service experience.
  • Experience supporting healthcare environments is a plus.
  • Familiarity with Active Directory and Microsoft 365 environments.
  • Exposure to ticketing systems such as ServiceNow, Jira, Zendesk, or similar.

Apply