Desktop Support Technician - Salem, OR
Salem, OR · On-site
$20.25 - $26/hr
Two years of experience supporting desktops in an enterprise environment required.
Desktop Support Technician - Salem, OR
Salem, OR · On-site
$20.25 - $26/hr
Two years of experience supporting desktops in an enterprise environment required.
Support Manager
Lake Oswego, OR · On-site
The Support Manager provides essential executive assistance to the VP of Coaching Services and comprehensive operational support to the team of coaches. This role is critical for ensuring the smooth ...
Support Manager
Lake Oswego, OR · On-site
The Support Manager provides essential executive assistance to the VP of Coaching Services and comprehensive operational support to the team of coaches. This role is critical for ensuring the smooth ...
Desktop Support Technician - Salem, OR/On-Site
Salem, OR · On-site
$20.25 - $26/hr
Desktop Support Technician Salem, OR/On-Site 6+ months Candidate Must Be Local Provides technical support by telephone, remote technology, and on-site to computer users statewide. Requests are ...
Desktop Support Technician - Salem, OR/On-Site
Salem, OR · On-site
$20.25 - $26/hr
Desktop Support Technician Salem, OR/On-Site 6+ months Candidate Must Be Local Provides technical support by telephone, remote technology, and on-site to computer users statewide. Requests are ...
Desktop Support Technician - Salem, OR/On Site
Salem, OR · On-site
$20.25 - $26/hr
Desktop Support Technician Salem, OR/On Site Candidate Must Be Local 12+ Months Provides technical support by telephone, remote technology, and on-site to computer users statewide. Requests are ...
Desktop Support Technician - Salem, OR/On Site
Salem, OR · On-site
$20.25 - $26/hr
Desktop Support Technician Salem, OR/On Site Candidate Must Be Local 12+ Months Provides technical support by telephone, remote technology, and on-site to computer users statewide. Requests are ...
IT Desktop Supervisor
Portland, OR · On-site
$132K - $212K/yr
Multnomah County is seeking an IT Desktop Supervisor to lead our skilled Desktop Teams who provide ... Manage overall performance through proactive support, training, accountability, and established ...
IT Desktop Supervisor
Portland, OR · On-site
$132K - $212K/yr
Multnomah County is seeking an IT Desktop Supervisor to lead our skilled Desktop Teams who provide ... Manage overall performance through proactive support, training, accountability, and established ...
IT Desktop Supervisor
Portland, OR · On-site
$132K - $212K/yr
Multnomah County is seekingan IT Desktop Supervisor to lead our skilled Desktop Teams who provide ... Manage overall performance through proactive support, training, accountability, and established ...
IT Desktop Supervisor
Portland, OR · On-site
$132K - $212K/yr
Multnomah County is seekingan IT Desktop Supervisor to lead our skilled Desktop Teams who provide ... Manage overall performance through proactive support, training, accountability, and established ...
IT Desktop Supervisor
Portland, OR · On-site
$101K - $152K/yr
Multnomah County is seeking an IT Desktop Supervisor to lead our skilled Desktop Teams who provide ... Manage overall performance through proactive support, training, accountability, and established ...
IT Desktop Supervisor
Portland, OR · On-site
$101K - $152K/yr
Multnomah County is seeking an IT Desktop Supervisor to lead our skilled Desktop Teams who provide ... Manage overall performance through proactive support, training, accountability, and established ...
... for someone with extensive experience running a tech support department. This person will be point - on for US business daytime hours. A person will excel in this position if they: - Can manage ...
... for someone with extensive experience running a tech support department. This person will be point - on for US business daytime hours. A person will excel in this position if they: - Can manage ...
Family Support Manager
Hermiston, OR · On-site
$69K - $75K/yr
Implements, oversees and/or performs a variety of activities to support Home Visiting programs. Assists Program Manager with and/or provides assistance to staff in crisis and emergency situations.
Quick apply
Family Support Manager
Hermiston, OR · On-site
$69K - $75K/yr
Implements, oversees and/or performs a variety of activities to support Home Visiting programs. Assists Program Manager with and/or provides assistance to staff in crisis and emergency situations.
Family Support Manager
Hermiston, OR · On-site
$69K - $75K/yr
Implements, oversees and/or performs a variety of activities to support Home Visiting programs. Assists Program Manager with and/or provides assistance to staff in crisis and emergency situations.
Family Support Manager
Hermiston, OR · On-site
$69K - $75K/yr
Implements, oversees and/or performs a variety of activities to support Home Visiting programs. Assists Program Manager with and/or provides assistance to staff in crisis and emergency situations.
Desktop Support Technician [Must have TCP/IP & UDP & "Active Directory"] - Salem, OR/On-Site
Salem, OR · On-site
$20.25 - $26/hr
Desktop Support Technician [Must have TCP/IP & UDP & "Active Directory"] Salem, OR/On-Site Candidate Must Be Local 6+ Months Contract Two years of experience supporting desktops in an enterprise ...
Desktop Support Technician [Must have TCP/IP & UDP & "Active Directory"] - Salem, OR/On-Site
Salem, OR · On-site
$20.25 - $26/hr
Desktop Support Technician [Must have TCP/IP & UDP & "Active Directory"] Salem, OR/On-Site Candidate Must Be Local 6+ Months Contract Two years of experience supporting desktops in an enterprise ...
Provide onsite IT and desktop support to end users * Support Windows 10/11 environments * Configure, deploy and troubleshoot laptops and other IT hardware * Commission and decommission laptops and IT ...
New
Provide onsite IT and desktop support to end users * Support Windows 10/11 environments * Configure, deploy and troubleshoot laptops and other IT hardware * Commission and decommission laptops and IT ...
New
$15 - $19.25/hr
Provide end-user desktop support and troubleshooting assistance * System Management and Administration: Monitor our Cloud based systems and serve as the point person for support tickets and issue ...
$15 - $19.25/hr
Provide end-user desktop support and troubleshooting assistance * System Management and Administration: Monitor our Cloud based systems and serve as the point person for support tickets and issue ...
IT Support Technician
Eugene, OR · On-site
$20 - $25/hr
Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... asset management activities. * Maintain a professional and customer-focused presence in patient ...
IT Support Technician
Eugene, OR · On-site
$20 - $25/hr
Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... asset management activities. * Maintain a professional and customer-focused presence in patient ...
IT Support Technician
Florence, OR · On-site
$20 - $25/hr
Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... asset management activities. * Maintain a professional and customer-focused presence in patient ...
IT Support Technician
Florence, OR · On-site
$20 - $25/hr
Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... asset management activities. * Maintain a professional and customer-focused presence in patient ...
IT Support Technician
Florence, OR · On-site
$20 - $25/hr
Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... asset management activities. * Maintain a professional and customer-focused presence in patient ...
Quick apply
IT Support Technician
Florence, OR · On-site
$20 - $25/hr
Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... asset management activities. * Maintain a professional and customer-focused presence in patient ...
IT Support Technician
Eugene, OR · On-site
$20 - $25/hr
Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... asset management activities. * Maintain a professional and customer-focused presence in patient ...
Quick apply
IT Support Technician
Eugene, OR · On-site
$20 - $25/hr
Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... asset management activities. * Maintain a professional and customer-focused presence in patient ...
IT Support Technician
Eugene, OR · On-site
$20 - $25/hr
Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... asset management activities. * Maintain a professional and customer-focused presence in patient ...
Quick apply
IT Support Technician
Eugene, OR · On-site
$20 - $25/hr
Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... asset management activities. * Maintain a professional and customer-focused presence in patient ...
IT Support Technician
Cottage Grove, OR · On-site
$20 - $25/hr
Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... asset management activities. * Maintain a professional and customer-focused presence in patient ...
IT Support Technician
Cottage Grove, OR · On-site
$20 - $25/hr
Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... asset management activities. * Maintain a professional and customer-focused presence in patient ...
IT Support Technician
Cottage Grove, OR · On-site
$20 - $25/hr
Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... asset management activities. * Maintain a professional and customer-focused presence in patient ...
IT Support Technician
Cottage Grove, OR · On-site
$20 - $25/hr
Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... asset management activities. * Maintain a professional and customer-focused presence in patient ...
Desktop Support Manager information
See Oregon salary details
$15.76 - $20.12
4% of jobs
$20.12 - $24.49
17% of jobs
$25.40 is the 25th percentile. Wages below this are outliers.
$24.49 - $28.86
19% of jobs
The median wage is $32.05 / hr.
$28.86 - $33.23
14% of jobs
$33.23 - $37.59
6% of jobs
$37.59 - $41.96
3% of jobs
$41.96 - $46.33
9% of jobs
$47.96 is the 75th percentile. Wages above this are outliers.
$46.33 - $50.69
6% of jobs
$50.69 - $55.06
7% of jobs
$55.06 - $59.43
7% of jobs
$59.43 - $63.79
6% of jobs
$15
$38
$63
How much do desktop support manager jobs pay per hour?
As of Sep 14, 2026, the average hourly pay for desktop support manager in Oregon is $38.24, according to ZipRecruiter salary data. Most workers in this role earn between $25.43 and $50.82 per hour, depending on experience, location, and employer.
What does a desktop support manager do?
Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.
What does a desktop support manager do?
A Desktop Support Manager oversees the team responsible for providing technical support to end users in an organization, primarily focusing on desktop computers, laptops, and related hardware and software. They manage support staff, coordinate troubleshooting efforts, and implement best practices to ensure efficient problem resolution. Additionally, Desktop Support Managers develop support policies, handle escalated technical issues, and may assist in planning IT infrastructure upgrades or deployments to meet organizational needs.
What are the key skills and qualifications needed to thrive as a desktop support manager, and why are they important?
To thrive as a Desktop Support Manager, you need strong technical knowledge of hardware, software, troubleshooting, and a background in IT, often supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or ITIL is highly valued. Leadership, communication, and problem-solving skills help in managing teams and delivering excellent user support. These abilities ensure efficient IT operations, maximize team performance, and enhance end-user satisfaction within the organization.
What are some typical challenges faced by a desktop support manager and how can they be addressed?
Desktop Support Managers often face challenges such as balancing urgent technical issues with long-term projects, managing a diverse team with varying skill levels, and ensuring high levels of end-user satisfaction. Proactively prioritizing tasks, offering ongoing training, and establishing clear communication channels can help address these challenges. Additionally, building strong relationships with other IT departments and maintaining a customer-focused approach are key to overcoming obstacles and ensuring smooth daily operations.
What is the difference between Desktop Support Manager vs Help Desk Supervisor?
| Aspect | Desktop Support Manager | Help Desk Supervisor |
|---|---|---|
| Certifications | CompTIA A+, Network+, ITIL | CompTIA A+, HDI-Support Center Analyst |
| Work Environment | Oversees desktop support teams, manages hardware/software issues, strategic planning | Supervises help desk staff, handles user tickets, ensures customer service quality |
| Industry Usage | IT departments across various industries, corporate environments | IT support centers, customer service teams in tech companies |
The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.
Is desktop support a good entry level job?
Desktop support is often considered a suitable entry-level role in IT, as it provides foundational experience in troubleshooting hardware and software issues, customer service, and technical communication. It typically requires basic knowledge of operating systems, networking, and common tools, and can serve as a stepping stone to more advanced IT positions.
More about Desktop Support Manager jobs
What are the most commonly searched types of Desktop Support jobs in Oregon?
The most popular types of Desktop Support jobs in Oregon are:
What are popular job titles related to Desktop Support Manager jobs in Oregon?
For Desktop Support Manager jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Desktop Support Manager jobs in Oregon look for?
The top searched job categories for Desktop Support Manager jobs in Oregon are:
What cities in Oregon are hiring for Desktop Support Manager jobs?
Cities in Oregon with the most Desktop Support Manager job openings:
Desktop Support Technician - Salem, OR
Salem, OR • On-site
$20.25 - $26/hr
Full-time
Re-posted 13 days ago
Job description
Provides technical support by telephone, remote technology, and on-site to computer users statewide. Requests are generally logged into the computerized tracking system before escalation. Records solutions in the solutions database or other forms of documentation. Communicates to the affected parties the status of requests.
Investigate and diagnose computer-related problems reported by division staff across the state. Assist users with unusual and more complex issues that may be referred from lower-level IS staff. Troubleshoot and resolve hardware issues. Resolving issues may involve physically repairing hardware or remotely controlling computers and contacting software or hardware vendors.
Analyzes system performance, error codes, and diagnostic messages and resolves problems or conflicts. Installations generally have established procedures. Testing and troubleshooting are at an intermediate level. Deals with version compatibility issues, modify configurations, tests, troubleshoots, and performs significant hardware upgrades. Physically replaces cards and other hardware. Examples include bios or ROM upgrades, or flashing. Writes installation documentation and maintains knowledge library.
Performance analysis is conducted regularly on PCs to determine system performance levels. If performance deteriorates, measures are instituted to return system performance to acceptable levels. Measures may include running Defrag or Scan disk against the hard drives or providing instructions to the user.
Hardware/software vendors are contacted not only in the arena for new products but also as a prime source of information on better utilization of current hardware and software. The information gained from vendor contacts is investigated, evaluated, and tested upon request. This technical information is then made available to all team members for decision-making. This technical information is also used to establish system defaults locally and make recommendations for department-wide utilization.
Installations often do not have established procedures and could be the initial installation. Testing and troubleshooting are at an intermediate level. Deals with version compatibility issues, modify configurations, tests, and troubleshoots, and performs major hardware upgrades. Modifications to software may impact other software. Examples include bios or ROM upgrades, or flashing. Writes installation documentation and maintains knowledge library.
Two years of experience supporting desktops in an enterprise environment required.
Investigate and diagnose computer-related problems reported by division staff across the state. Assist users with unusual and more complex issues that may be referred from lower-level IS staff. Troubleshoot and resolve hardware issues. Resolving issues may involve physically repairing hardware or remotely controlling computers and contacting software or hardware vendors.
Analyzes system performance, error codes, and diagnostic messages and resolves problems or conflicts. Installations generally have established procedures. Testing and troubleshooting are at an intermediate level. Deals with version compatibility issues, modify configurations, tests, troubleshoots, and performs significant hardware upgrades. Physically replaces cards and other hardware. Examples include bios or ROM upgrades, or flashing. Writes installation documentation and maintains knowledge library.
Performance analysis is conducted regularly on PCs to determine system performance levels. If performance deteriorates, measures are instituted to return system performance to acceptable levels. Measures may include running Defrag or Scan disk against the hard drives or providing instructions to the user.
Hardware/software vendors are contacted not only in the arena for new products but also as a prime source of information on better utilization of current hardware and software. The information gained from vendor contacts is investigated, evaluated, and tested upon request. This technical information is then made available to all team members for decision-making. This technical information is also used to establish system defaults locally and make recommendations for department-wide utilization.
Installations often do not have established procedures and could be the initial installation. Testing and troubleshooting are at an intermediate level. Deals with version compatibility issues, modify configurations, tests, and troubleshoots, and performs major hardware upgrades. Modifications to software may impact other software. Examples include bios or ROM upgrades, or flashing. Writes installation documentation and maintains knowledge library.
Two years of experience supporting desktops in an enterprise environment required.