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It Support Services Jobs in Oregon (NOW HIRING)

MetroSys

IT Support Technician

Cottage Grove, OR · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Strong customer service and communication skills. * Ability to follow documented procedures and ...

MetroSys

IT Support Technician

Florence, OR · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Strong customer service and communication skills. * Ability to follow documented procedures and ...

HDR

IT Support Specialist

Portland, OR

In the role of IT Support Specialist, we'll count on you to: * Apply technology to address business ... Excellent client service, interpersonal and communication skills * Self-starter able to handle ...

MetroSys

IT Support Technician

Florence, OR · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Strong customer service and communication skills. * Ability to follow documented procedures and ...

MetroSys

IT Support Technician

Eugene, OR · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Strong customer service and communication skills. * Ability to follow documented procedures and ...

MetroSys, Inc.

IT Support Technician

Eugene, OR · On-site

$21.50 - $29.75/hr

Job Summary : MetroSys, Inc. is seeking a motivated IT Support Technician I to provide onsite ... customer service and communication skills. • Ability to follow documented procedures and ...

MetroSys

IT Support Technician

Eugene, OR · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Strong customer service and communication skills. * Ability to follow documented procedures and ...

MetroSys

IT Support Technician

Cottage Grove, OR · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Strong customer service and communication skills. * Ability to follow documented procedures and ...

MetroSys

IT Support Technician

Florence, OR · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Strong customer service and communication skills. * Ability to follow documented procedures and ...

HDR

IT Support Specialist

Portland, OR · On-site

In the role of IT Support Specialist, we'll count on you to: * Apply technology to address business ... Excellent client service, interpersonal and communication skills * Self-starter able to handle ...

MetroSys

IT Support Technician

Cottage Grove, OR · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Strong customer service and communication skills. * Ability to follow documented procedures and ...

MetroSys

IT Support Technician

Eugene, OR · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Strong customer service and communication skills. * Ability to follow documented procedures and ...

MetroSys

IT Support Technician

Cottage Grove, OR · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Strong customer service and communication skills. * Ability to follow documented procedures and ...

MetroSys

IT Support Technician

Eugene, OR · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Strong customer service and communication skills. * Ability to follow documented procedures and ...

MetroSys

IT Support Technician

Florence, OR · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Strong customer service and communication skills. * Ability to follow documented procedures and ...

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It Support Services information

See Oregon salary details

$12

$19

$27

How much do it support services jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for it support services in Oregon is $19.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $21.59 per hour, depending on experience, location, and employer.

What is IT Support Services?

IT Support Services refer to the assistance provided to individuals or organizations to maintain, troubleshoot, and optimize their computer systems, networks, and related technology. This includes helping users resolve technical issues, setting up hardware or software, managing network security, and providing guidance on best technology practices. IT support can be delivered in person, remotely, or via phone, and is essential for ensuring that technology runs smoothly and efficiently in any business environment.

What are the key skills and qualifications needed to thrive as an IT Support Services professional, and why are they important?

To thrive in IT Support Services, you need a solid understanding of computer systems, troubleshooting, networking, and a relevant degree or certification like CompTIA A+ or Microsoft Certified IT Professional. Familiarity with ticketing systems, remote desktop tools, and operating systems such as Windows, macOS, and Linux is essential. Strong communication, patience, and problem-solving skills help you effectively assist users and manage stressful situations. These skills ensure rapid resolution of technical issues, minimize downtime, and provide a positive user experience.

What are some common challenges IT Support Services professionals face when assisting users, and how can they effectively address them?

IT Support Services professionals often encounter challenges such as troubleshooting complex technical issues, managing varying levels of user technical knowledge, and balancing multiple support requests simultaneously. Effective communication skills and patience are crucial for translating technical solutions into clear, user-friendly instructions. Staying up-to-date with the latest technologies and maintaining strong organizational skills can also help IT support staff efficiently resolve issues and provide excellent service. Collaborating closely with other IT departments and documenting solutions for recurring problems further enhances team effectiveness.

What is the difference between It Support Services vs Help Desk Technician?

AspectIt Support ServicesHelp Desk Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+, Help Desk certifications
Work EnvironmentCorporate, enterprise, or managed service providersHelp desk, call centers, or internal support teams
Job ResponsibilitiesNetwork management, hardware/software troubleshooting, system maintenanceFirst-level support, issue logging, basic troubleshooting
Industry UsageIT service providers, large organizationsCustomer support, internal IT teams

It Support Services and Help Desk Technicians both provide technical assistance, but It Support Services typically involve broader responsibilities like network management and system maintenance, often in enterprise environments. Help Desk Technicians focus on initial support and troubleshooting, usually in customer-facing or internal support roles. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Is IT support services still in demand?

IT support services remain in high demand as organizations continue to rely on technology, networks, and cybersecurity. Professionals in this field with skills in troubleshooting, hardware, software, and certifications like CompTIA A+ are essential for maintaining operational efficiency across various industries.

What does an IT support services job do?

An IT support services job involves assisting users with technical issues related to hardware, software, and network systems. It includes troubleshooting problems, maintaining computer systems, and providing technical guidance, often requiring knowledge of tools like ticketing systems and certifications such as CompTIA A+.

Which IT support services job is the highest paid?

The highest-paid IT support-related roles are often senior positions such as IT Manager, Network Architect, or Cybersecurity Manager, which require advanced skills, certifications, and experience. These roles typically offer higher salaries due to their increased responsibilities and expertise in areas like network infrastructure, security, and strategic planning.
It Support Services jobs near you
Infographic showing various It Support Services job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $40,886 per year, or $19.7 per hour.

IT SUPPORT ANALYST

VigorCare Pediatric Services

Portland, OR • On-site

$60 - $80/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

We are seeking an experienced IT Support Analyst to join our growing team. The IT Support Analyst will be responsible for providing technical support to our staff and ensuring the smooth operation of our IT systems. The ideal candidate will have a strong background in IT support, excellent communication skills, and a passion for providing exceptional customer service.

Key Responsibilities:
  • Provide technical support to staff for hardware, software, and network-related issues
  • Troubleshoot and resolve IT-related problems in a timely and efficient manner
  • Install, configure, and maintain computer systems and software
  • Perform routine maintenance and updates on IT systems
  • Manage user accounts and permissions
  • Maintain inventory of hardware and software and ensure proper documentation
  • Assist with the implementation of new technology and systems
  • Develop and maintain IT policies and procedures
  • Provide training and support to staff on new technology and systems
  • Stay up-to-date with the latest technology trends and advancements
Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, or a related field
  • Minimum of 3 years of experience in IT support
  • Strong knowledge of Windows and Mac operating systems
  • Experience with network troubleshooting and maintenance
  • Knowledge of Active Directory and Microsoft Office 365
  • Excellent communication and customer service skills
  • Ability to work independently and in a team environment
  • Strong problem-solving and analytical skills
  • Ability to prioritize and manage multiple tasks in a fast-paced environment
Benefits:
  • Competitive salary
  • Medical, dental, and vision insurance
  • 401(k) retirement plan
  • Paid time off and holidays
  • Professional development opportunities
  • Supportive and collaborative work environment
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