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Evening Remote Email Support Jobs in Oregon (NOW HIRING)

The opportunity TechnologyAdvice is looking for an Email Marketing Manager to help grow, engage ... LI-Remote Work authorization Employer work visa sponsorship and support are not provided for this ...

Product Support Specialist

Portland, OR · On-site +1

$65K - $75K/yr

Some evening and weekend hours are required. Travel Salary Range: $65,000 - $75,000 Other benefits ... Apply by sending an email to support_jobs@membean.com with your resume and a brief cover letter ...

Managed Services Analyst II

OR · Remote

$19.71 - $24.50/hr

Provide phone and email support to external customers by answering questions, resolving problems ... To view more details of our benefits, visit us here: #LI-Remote #LI-KL

Serve as the primary contact for incoming support phone calls and email tickets * Troubleshoot and ... Ability to work independently in a structured, remote environment Physical Demands This is a fully ...

Serve as the primary contact for incoming support phone calls and email tickets * Troubleshoot and ... Ability to work independently in a structured, remote environment Physical Demands This is a fully ...

Serve as the primary contact for incoming support phone calls and email tickets * Troubleshoot and ... Ability to work independently in a structured, remote environment Physical Demands This is a fully ...

Company Description HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national ... Please call and e-mail your resume to Brianne Salazar (Office number: 321-710-4799) for immediate ...

This is a remote-capable role within the state of Oregon, with a set schedule of 12:00pm-8:00pm PST ... Provide support to system users in multiple countries via the telephone and email * Clearly ...

Manage incoming help requests from end users through a variety of avenuessuch as:telephone, email ... Experience withsupporting systems remotely by connecting to various system types via Remote Desktop ...

$16 - $21.75/hr

This position will be responsible for managing customer contacts via one or more communication channels such as email, phone and/or chat. This role requires strong listening skills as well as ...

This is a remote position. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: * Troubleshoot and resolve ... Provide professional, effective support via ServiceNow, email, and phone * Serve as a subject ...

Technical Product Support - EdTech

OR · Remote

$24 - $26.44/hr

... chat, email, and web-based support requests. This role blends world-class customer service with ... Remote (U.S. Only) Work Authorization: Candidates must have unrestricted U.S. work authorization.

Technical Product Support - EdTech

OR · Remote

$24 - $26.44/hr

... chat, email, and web-based support requests. This role blends world-class customer service with ... Remote (U.S. Only) Work Authorization: Candidates must have unrestricted U.S. work authorization.

Remote Customer Service Specialist

Portland, OR · On-site +1

$18 - $23.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

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Evening Remote Email Support information

What are the key skills and qualifications needed to thrive as an evening remote email support specialist?

To thrive as an Evening Remote Email Support specialist, you need strong written communication skills, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with help desk ticketing systems, email platforms, and customer relationship management (CRM) software is typically required. Exceptional problem-solving abilities, time management, and a customer-centric attitude help you stand out in this role. These skills ensure accurate, timely, and effective resolution of customer inquiries, which is crucial for customer satisfaction and operational efficiency during off-peak hours.

What is an evening remote email support job?

Evening Remote Email Support jobs involve assisting customers or clients with their inquiries and issues via email during evening hours, often from a remote location such as your home. These roles typically require strong written communication skills, attention to detail, and the ability to troubleshoot or resolve problems efficiently. Responsibilities may include answering questions, processing requests, escalating issues, and ensuring customer satisfaction. Many companies offer these positions to provide extended support outside of traditional business hours.

What is the difference between Evening Remote Email Support vs Customer Service Representative?

AspectEvening Remote Email SupportCustomer Service Representative
Work EnvironmentRemote, evening hours, primarily email communicationOn-site or remote, daytime hours, phone and in-person interactions
Required SkillsStrong written communication, email management, problem-solvingVerbal communication, multitasking, customer interaction
Common CertificationsNone typically required, customer service experience helpfulCustomer service certifications optional
Industry UsageSupport roles in tech, e-commerce, and service sectorsRetail, hospitality, and service industries

Evening Remote Email Support focuses on providing customer assistance via email during evening hours, requiring strong written skills. Customer Service Representatives often handle phone and in-person interactions during daytime hours. Both roles serve customer needs but differ in communication methods and work hours.

What are some common challenges faced by evening remote email support professionals, and how can they be managed effectively?

Evening Remote Email Support professionals often face challenges such as handling high volumes of customer inquiries during peak hours, managing communications across different time zones, and resolving issues without immediate access to in-person colleagues. To manage these effectively, it's important to stay organized, use templated responses for common queries, and leverage collaboration tools to communicate with team members. Maintaining a clear log of resolved and pending tickets also helps ensure continuity and high service quality during shift handovers.
What are the most commonly searched types of Remote Email Support jobs in Oregon? The most popular types of Remote Email Support jobs in Oregon are:
What are popular job titles related to Evening Remote Email Support jobs in Oregon? For Evening Remote Email Support jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Evening Remote Email Support jobs in Oregon look for? The top searched job categories for Evening Remote Email Support jobs in Oregon are:
What cities in Oregon are hiring for Evening Remote Email Support jobs? Cities in Oregon with the most Evening Remote Email Support job openings:

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago


Job description

The opportunity

TechnologyAdvice is looking for an Email Marketing Manager to help grow, engage, and optimize our newsletter audience across a portfolio of B2B media brands.

This role sits within the Audience Development team and supports a newsletter ecosystem that includes 50+ newsletters and more than 3 million subscribers across multiple brands. You will help build lifecycle programs, improve subscriber engagement, support audience growth, and turn email performance data into clear recommendations that strengthen our newsletter strategy and monetization opportunities.

This is a hands-on role for someone who has managed email programs at a meaningful scale and can think beyond individual sends. The right person understands how to build segmented lifecycle journeys, test and improve engagement, and use tools, data, and AI thoughtfully to improve speed, quality, and performance.

Location: United States

What you'll do
  • Build and optimize subscriber acquisition, engagement, retention, reactivation, and win-back programs across multiple newsletter audiences.
  • Develop lifecycle email journeys for different subscriber cohorts, brands, and audience segments.
  • Monitor newsletter and lifecycle performance, identify trends, and recommend ways to improve engagement, retention, and revenue opportunities.
  • Create and refine segmentation, personalization, behavioral targeting, and A/B testing strategies.
  • Partner with editorial, audience, marketing, AdOps, and executive stakeholders to align email programs with brand standards, audience needs, and business goals.
  • Support newsletter monetization by helping evaluate sponsorship performance, audience engagement, and campaign opportunities.
  • Use generative AI and AI-powered marketing tools to accelerate campaign planning, testing, analysis, reporting, and workflow efficiency while maintaining editorial judgment and quality standards.
  • Evaluate AI-generated outputs for accuracy, brand alignment, compliance, and audience relevance before they are used in subscriber-facing work.
  • Present email performance insights and recommendations clearly to stakeholders.
Who you are
  • 3-5 years of experience in email marketing, lifecycle marketing, newsletter publishing, or audience development.
  • Experience managing email or newsletter programs at a meaningful scale, ideally with audiences of 100,000+ subscribers or across multiple brands, segments, or newsletter products.
  • Hands-on experience building lifecycle programs beyond one-off sends, including welcome series, onboarding, engagement, reactivation, win-back, preference-based journeys, or similar automated programs.
  • Experience using ESPs or marketing automation platforms such as Mailchimp, HubSpot, Marketo, Sailthru, or similar tools.
  • Skilled in segmentation, automation workflows, behavioral targeting, A/B testing, and performance analysis.
  • Able to translate email performance data into practical recommendations for improving subscriber growth, engagement, retention, and monetization.
  • Experience working with editorial, content, media, AdOps, or audience teams to support newsletter quality and business outcomes.
  • Strong writing and editing judgment, with the ability to evaluate copy, subject lines, CTAs, and campaign messaging for clarity, performance, and brand fit.
  • Demonstrated ability to use AI to accelerate newsletter production, generate testing hypotheses, support audience growth initiatives, and synthesize performance insights into actionable recommendations.
  • Comfortable reviewing AI-generated outputs for accuracy, quality, compliance, and audience relevance before publication.
What we offer you
  • Career Growth: Advance with mentorship programs, leadership academies, and opportunities to shape company culture and DEI initiatives.
  • Flex Fridays: Adjust your 40-hour week to enjoy a full or half day off on Fridays.
  • Remote-First Culture: Work from the comfort of your home.
  • Flexible PTO: Take the time you need, when you need it.
  • Health Coverage: Medical, dental, and vision plans for you and your family.
  • Insurance Protection: Life, AD&D, Short-Term, and Long-Term Disability coverage.
  • 401K with Match: Secure your future with our company-matched retirement savings.
  • Paid Parental Leave: Support for new parents during life's special moments.
  • Wellness Perks: Access Headspace and enjoy monthly fitness reimbursements.
  • Pet Insurance: Care for your furry family members.
  • Speaker Series Bonus: Present in our monthly speaker series and earn a bonus.
  • Book Reimbursement: Get up to 12 books reimbursed per year to fuel your learning.
  • Bucket List Benefit: Celebrate milestones with annual contributions toward your dream adventures after 3 years.
  • In-Office Perks: Enjoy catered lunches for our in-office team.

#LI-Remote

Work authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire in an employer approved US state and must maintain authorization to work in the United States throughout their employment with our company.