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Remote Software Support Engineer Jobs in Oregon (NOW HIRING)

Software Engineer (US-Remote) ID: 1191 Location: US-Remote or Marlton, NJ area Description A ... Apply secure coding practices and support DevSecOps workflows. * Utilize AI-assisted development ...

The NVIDIA DGX Cloud organization is looking for passionate software support engineers to partner closely with our internal customers to support them on our internal platforms. This partnership ...

New

We are looking for a Technical Support Engineer for our Recording Solutions ... Candidates will work supporting large complex Public Safety software clients; have server, network ...

We're a remote-first, work-anywhere, and "yes - you should make time for that adventure/vacation ... We're looking for someone who * 3-5 years of experience in a QA engineering or software engineering ...

The Technical Support Engineer is the first line of defense and the first line of delight for our ... getting a remote speaker's camera and microphone working minutes before they go on stage, to ...

Troubleshoot connectivity, hardware, software, and authentication issues across Mac, Linux, and ... We are remote-first with a dedicated NYC office and reimbursement options for co-working spaces.

Technical Support Engineer

OR ยท On-site +1

$85K - $135K/yr

USA (Remote) Kalepa is looking for an exceptional Technical Support Engineer with 3-5 years of experience in B2B SaaS technical support, customer-facing engineering, or a similar customer-facing ...

We are seeking a Technical Support Engineer to join our US Federal Premium Support team! This role ... Troubleshooting experience (PC hardware/software, browsers, etc.) * Understanding of networking ...

Senior Support Engineer

OR ยท On-site +1

Position Overview As a Senior Support Engineer, you will join a global team dedicated to delivering ... remote employees We're committed to creating a culture of inclusion and equality - across race ...

... Engineer to join our US Federal Premium Support team! This role is fully remote and will be part of ... Troubleshooting experience (PC hardware/software, browsers, etc.) * Understanding of networking ...

Technical Support Engineer - PrivacyPro

OR ยท On-site +1

$30 - $35/hr

The Support Engineer will help complete IT questionnaires, assessments, and work with hospital IT & Pharmacy teams to ensure software meets their standards Duties and Responsibilities: * Answer ...

Senior Technical Support Engineer

OR ยท On-site +1

$70K - $87K/yr

Support experience with IAM(Identity Access Management) software * Preferred work location: US West Coast Salary Range: $70,000 - $87,000 In accordance with Colorado's Equal Pay for Equal Work Act ...

Software Engineer

Portland, OR ยท Remote

$140K - $180K/yr

Software Engineer Cerbo OptiMantra Remote (US), East Coast Hours Full-time The Company Cerbo ... The role is remote and supports EST hours. What You Will Own * Front-end interfaces and user-facing ...

Senior Software Engineer (Remote)

Portland, OR ยท Remote

$129K - $171K/yr

This is a remote role anywhere in the USA. Meet the Team Our software engineering team develops ... Support automated build, test, and deployment workflows using GitLab CI, GitHub Workflows, or ...

Senior Software Engineer (Remote)

OR ยท On-site +1

$122K - $161K/yr

This is a remote role anywhere in the USA. Meet the Team Our software engineering team develops ... Support automated build, test, and deployment workflows using GitLab CI, GitHub Workflows, or ...

... Remote- to build new engineering automation applications and modify existing applications in our ... This role also supports ongoing code maintenance, testing, documentation, and technical performance ...

Technical Support Engineer (TSE) MDP

Beaverton, OR ยท On-site +1

$116K - $159K/yr

... software and systems. Preferred locations would be Arizona, Texas, Oregon or New York but any ... Support multiple technical escalations, resolve with focus on time to resolution and quality of ...

Technical Support Engineer (TSE) MDP

Portland, OR ยท On-site +1

$116K - $159K/yr

... software and systems. Preferred locations would be Arizona, Texas, Oregon or New York but any ... Support multiple technical escalations, resolve with focus on time to resolution and quality of ...

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Remote Software Support Engineer information

What does a remote software support engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are some common challenges faced by remote software support engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.

What are the key skills and qualifications needed to thrive as a remote software support engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are the most commonly searched types of Software Support Engineer jobs in Oregon?

The most popular types of Software Support Engineer jobs in Oregon are:

What are popular job titles related to Remote Software Support Engineer jobs in Oregon?

For Remote Software Support Engineer jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Remote Software Support Engineer jobs in Oregon look for?

The top searched job categories for Remote Software Support Engineer jobs in Oregon are:

What cities in Oregon are hiring for Remote Software Support Engineer jobs?

Cities in Oregon with the most Remote Software Support Engineer job openings:

Software Engineer (US-Remote)

OR โ€ข On-site, Remote

Gnostech LLC
51 - 200 employees

Full-time

Re-posted 3 days ago


Job description

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Careers >> Software Engineer (US-Remote)
Software Engineer (US-Remote)
Summary
Title: Software Engineer (US-Remote) ID: 1191 Location: US-Remote or Marlton, NJ area
Description

A Software Engineer is needed to design, develop, and maintain modern software applications and services. The engineer will work within a cross-functional team to build scalable cloud-native applications, microservices, and AI-enabled systems supporting both internal and external products. The role involves collaborating with software development, cybersecurity, and test engineering teams to design, implement, document, and deploy high-quality software solutions.

Overview

Location

  • US-Remote or Marlton, NJ area

Job Title

  • Software Engineer

Salary

  • Commensurate with industry position, depending on experience

Shift

  • Typical: Monday through Friday 9am to 5pm

Travel

  • Less than 5%

Position Responsibilities

  • Design, develop, test, and deploy scalable applications, APIs, and microservices using modern software engineering practices.
  • Build and integrate AI-enabled capabilities into applications, including machine learning models, LLM integrations, and data-driven services.
  • Participate in architecture and design reviews to ensure solutions meet scalability, security, and performance requirements.
  • Develop cloud-native services and containerized applications deployed using Docker and Kubernetes.
  • Integrate AI models, data pipelines, and inference services into production systems.
  • Collaborate with cross-functional teams including DevOps, cybersecurity, QA, and product stakeholders.
  • Develop and maintain technical documentation including system architecture diagrams, API specifications, and AI model documentation.
  • Maintain code repositories using modern version control and CI/CD pipelines.
  • Apply secure coding practices and support DevSecOps workflows.
  • Utilize AI-assisted development tools (e.g., LLM coding assistants, code analysis tools) to enhance productivity and code quality.
  • Monitor and troubleshoot applications in distributed environments using logging, observability, and telemetry tools.

Minimum Security Clearance

  • Must be eligible and pass security screening to obtain DoD Top Secret

Required Qualifications and Skills

  • Strong proficiency in software design, development, and debugging.
  • Experience with modern programming languages such as Java, Python, or similar backend technologies.
  • Experience with Spring Boot, REST APIs, and microservices architectures.
  • Experience with AI/ML technologies, including machine learning frameworks (TensorFlow, PyTorch) or modern AI integration tools.
  • Experience integrating AI services, LLM APIs, or intelligent automation capabilities into applications.
  • Experience building containerized applications using Docker and Kubernetes.
  • Experience with cloud platforms such as AWS, Azure, or Google Cloud.
  • Experience with relational databases (MySQL, MariaDB, PostgreSQL).
  • Understanding of CI/CD pipelines, automated testing, and DevSecOps practices.
  • Familiarity with the AI/ML lifecycle including data preparation, model training, evaluation, deployment, and monitoring.
  • Ability to analyze problems, design solutions, and work collaboratively in a team environment.

Additional Desired Qualifications, Skills, Certifications

  • Experience working with LLM frameworks and AI SDKs (OpenAI, LangChain, HuggingFace, etc.).
  • Experience with vector databases or embeddings systems (Pinecone, Weaviate, Elasticsearch, etc.).
  • Experience implementing MLOps pipelines for model deployment and monitoring.
  • Experience with distributed systems, event streaming, or message queues (Kafka, RabbitMQ).
  • Familiarity with observability platforms (Prometheus, Grafana, ELK stack).
  • Experience with NoSQL databases (MongoDB, Cassandra).
  • Active or ability to obtain DoD Top Secret clearance.

Education and Training Required

  • Bachelor's degree (in Engineering, Computer Science, Math, or related field)

Minimum Years of Experience

  • 2+

===============================================================

Gnostech is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status. For more information, please visit www.eeoc.govย 
If this position requires a government clearance, the applicants selected will be subject to a government security investigation and must meet eligibility requirements for accessing classified information.

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