Apple/macOS SME
$77K - $85K/yr
Apple Certified Support Professional (ACSP) or equivalent certification * Experience managing macOS ... Remote, US #LI-MS3 #DICE Minimum Salary Rate$77,800.00Median Salary Rate$85,341.00Working at DMI ...
$77K - $85K/yr
Apple Certified Support Professional (ACSP) or equivalent certification * Experience managing macOS ... Remote, US #LI-MS3 #DICE Minimum Salary Rate$77,800.00Median Salary Rate$85,341.00Working at DMI ...
$77K - $85K/yr
Apple Certified Support Professional (ACSP) or equivalent certification * Experience managing macOS ... Remote, US #LI-MS3 #DICE Minimum Salary Rate$77,800.00Median Salary Rate$85,341.00Working at DMI ...
Medford, OR · Remote
$15.25/hr
Supporting customers with order placement, order updates, account questions, and other service ... Apple desktop or laptop computer, a USB headset with microphone, two monitors or screens, a ...
New
Medford, OR · Remote
$15.25/hr
Supporting customers with order placement, order updates, account questions, and other service ... Apple desktop or laptop computer, a USB headset with microphone, two monitors or screens, a ...
New
OR · Remote
$150K - $185K/yr
You'll also run Apple Search Ads, rewarded networks, and managed-service DSPs (Unity, Tapjoy, and ... Support budget forecasting, channel planning, and monthly business reviews * Over time, manage and ...
OR · Remote
$150K - $185K/yr
You'll also run Apple Search Ads, rewarded networks, and managed-service DSPs (Unity, Tapjoy, and ... Support budget forecasting, channel planning, and monthly business reviews * Over time, manage and ...
OR · Remote
Director, Strategic Sales Remote, US What You'll Do * Manage a diverse team of sellers including ... Trustworthy both internally and externally - you understand when to lean in versus supporting from ...
OR · Remote
Director, Strategic Sales Remote, US What You'll Do * Manage a diverse team of sellers including ... Trustworthy both internally and externally - you understand when to lean in versus supporting from ...
Portland, OR · Remote
$148K/yr
... Apple's 2025 Design Award for Inclusivity, we find the need for a Senior iOS Engineer to help us support the new user base as well as work on new and exciting projects to push our missing forward.
Portland, OR · Remote
$148K/yr
... Apple's 2025 Design Award for Inclusivity, we find the need for a Senior iOS Engineer to help us support the new user base as well as work on new and exciting projects to push our missing forward.
Bend, OR · Remote
$147K/yr
... Apple's 2025 Design Award for Inclusivity, we find the need for a Senior iOS Engineer to help us support the new user base as well as work on new and exciting projects to push our missing forward.
Bend, OR · Remote
$147K/yr
... Apple's 2025 Design Award for Inclusivity, we find the need for a Senior iOS Engineer to help us support the new user base as well as work on new and exciting projects to push our missing forward.
Eugene, OR · Remote
$140K/yr
... Apple's 2025 Design Award for Inclusivity, we find the need for a Senior iOS Engineer to help us support the new user base as well as work on new and exciting projects to push our missing forward.
Eugene, OR · Remote
$140K/yr
... Apple's 2025 Design Award for Inclusivity, we find the need for a Senior iOS Engineer to help us support the new user base as well as work on new and exciting projects to push our missing forward.
OR · Remote
$150K - $180K/yr
... Apple Pay, Google Pay), and payment facilitator/orchestration flows. * Modernize and improve ... We may use artificial intelligence (AI) tools to support parts of the hiring process, such as ...
OR · Remote
$150K - $180K/yr
... Apple Pay, Google Pay), and payment facilitator/orchestration flows. * Modernize and improve ... We may use artificial intelligence (AI) tools to support parts of the hiring process, such as ...
Eugene, OR · On-site +1
$167K - $193K/yr
Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App ... We're a high-growth startup with a busy, remote team. You know how and when to engage or be heads ...
Eugene, OR · On-site +1
$167K - $193K/yr
Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App ... We're a high-growth startup with a busy, remote team. You know how and when to engage or be heads ...
Portland, OR · On-site +1
$177K - $204K/yr
Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App ... We're a high-growth startup with a busy, remote team. You know how and when to engage or be heads ...
Portland, OR · On-site +1
$177K - $204K/yr
Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App ... We're a high-growth startup with a busy, remote team. You know how and when to engage or be heads ...
OR · Remote
Musixmatch is the trusted global partner of companies like Spotify, Apple, Amazon Music, Meta ... Support and share know-how with team members to reach collective business goals and revenue ...
OR · Remote
Musixmatch is the trusted global partner of companies like Spotify, Apple, Amazon Music, Meta ... Support and share know-how with team members to reach collective business goals and revenue ...
OR · On-site +1
Musixmatch is the trusted global partner of companies like Spotify, Apple, Amazon Music, Meta ... Relocation to Bologna (Italy) or remote work. We are a hybrid company. * Italian and English ...
OR · On-site +1
Musixmatch is the trusted global partner of companies like Spotify, Apple, Amazon Music, Meta ... Relocation to Bologna (Italy) or remote work. We are a hybrid company. * Italian and English ...
OR · On-site +1
$133K/yr
It is the trusted global partner of companies like Spotify, Apple, Amazon Music, Meta, Google, MTV ... You'll inherit a team spanning customer support and operations, with room to reshape the structure ...
OR · On-site +1
$133K/yr
It is the trusted global partner of companies like Spotify, Apple, Amazon Music, Meta, Google, MTV ... You'll inherit a team spanning customer support and operations, with room to reshape the structure ...
OR · On-site +1
... splits (Steam, Nintendo, Apple, Sony, and others), digital services taxes (DSTs), and ... Support M&A diligence and integration from a tax perspective as Atari continues to grow through ...
OR · On-site +1
... splits (Steam, Nintendo, Apple, Sony, and others), digital services taxes (DSTs), and ... Support M&A diligence and integration from a tax perspective as Atari continues to grow through ...
$12.45 - $13.84
1% of jobs
$13.84 - $15.23
4% of jobs
$16.31 is the 25th percentile. Wages below this are outliers.
$15.23 - $16.61
25% of jobs
$16.61 - $18
14% of jobs
The median wage is $18.53 / hr.
$18 - $19.38
14% of jobs
$19.38 - $20.77
10% of jobs
$21.46 is the 75th percentile. Wages above this are outliers.
$20.77 - $22.16
13% of jobs
$22.16 - $23.54
4% of jobs
$23.54 - $24.93
8% of jobs
$24.93 - $26.32
3% of jobs
$26.32 - $27.70
3% of jobs
$12
$19
$27
To thrive as a Remote Apple Support specialist, you need a solid understanding of Apple products, troubleshooting skills, and experience with customer service, often supported by relevant certifications such as Apple Certified Support Professional (ACSP). Familiarity with remote desktop software, ticketing systems, and Apple’s proprietary support tools is typically required. Excellent verbal communication, patience, and problem-solving abilities are essential soft skills in this customer-focused role. These skills and qualities allow you to efficiently resolve technical issues, ensure customer satisfaction, and maintain Apple’s reputation for top-tier support.
A Remote Apple Support job involves assisting customers with troubleshooting, technical issues, and inquiries related to Apple products and services. Support is typically provided via phone, chat, or email, allowing specialists to diagnose problems and guide users through solutions. This role requires strong knowledge of Apple hardware, software, and ecosystem, along with excellent communication skills. Many positions are offered by Apple or authorized third-party support providers, often with flexible work-from-home opportunities.
A typical day as a Remote Apple Support specialist involves handling customer inquiries via phone, chat, or email, diagnosing technical issues, and guiding users through troubleshooting steps. You'll log interactions in ticketing systems, escalate complex cases to higher-level teams when necessary, and stay updated on new Apple products and software updates. Most teams hold regular virtual meetings to discuss updates and share best practices, fostering a collaborative remote work environment. This role offers exposure to a wide range of technical challenges, making every day unique and helping you build valuable skills that can lead to career advancement within Apple’s support or technical pathways.

DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efcient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com
About the OpportunityDMI is seeking an Apple/macOS SME to serve as the subject matter expert for macOS endpoint engineering at a federal agency client. In this role, you will design, implement, and maintain secure macOS workstation images and enterprise device management configurations, ensuring all Apple endpoints meet federal security standards and organizational compliance requirements.
Duties and Responsibilities:
Education and Years of Experience:
Required Skills & Certifications:
Clearance Requirements: Must possess or be eligible to obtain and complete a government security screening and/or a Secret security clearance.
Citizenship Status Required: Must be a U.S. Citizen
Physical Requirements: None required for this position.
Location: Remote, US
#LI-MS3
#DICE
Minimum Salary Rate$77,800.00Median Salary Rate$85,341.00Working at DMIDMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together:
These values aren't just ideals-they show up in how we support every part of your well-being:
DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together.
***************** No Agencies Please *****************
Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.
Employment Type: OTHER