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Remote Apple Support Jobs in Oregon (NOW HIRING)

Apple/macOS SME

$77K - $85K/yr

Apple Certified Support Professional (ACSP) or equivalent certification * Experience managing macOS ... Remote, US #LI-MS3 #DICE Minimum Salary Rate$77,800.00Median Salary Rate$85,341.00Working at DMI ...

Senior Manager, User Acquisition

OR · Remote

$150K - $185K/yr

You'll also run Apple Search Ads, rewarded networks, and managed-service DSPs (Unity, Tapjoy, and ... Support budget forecasting, channel planning, and monthly business reviews Who you are * 7+ years ...

Trustworthy both internally and externally - you understand when to lean in versus supporting from ... Remote first environment - meaning you have flexibility in your day! * Company holidays * Annual ...

Musixmatch is the trusted global partner of companies like Spotify, Apple, Amazon Music, Meta ... Support and share know-how with team members to reach collective business goals and revenue ...

Musixmatch is the trusted global partner of companies like Spotify, Apple, Amazon Music, Meta ... Relocation to Bologna (Italy) or remote work. We are a hybrid company. * Italian and English ...

Tax Director

OR · On-site +1

... splits (Steam, Nintendo, Apple, Sony, and others), digital services taxes (DSTs), and ... Support M&A diligence and integration from a tax perspective as Atari continues to grow through ...

Remote Apple Support information

See Oregon salary details

$12

$19

$27

How much do remote apple support jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote apple support in Oregon is $19.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $21.59 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in remote Apple Support?

To thrive as a Remote Apple Support specialist, you need a solid understanding of Apple products, troubleshooting skills, and experience with customer service, often supported by relevant certifications such as Apple Certified Support Professional (ACSP). Familiarity with remote desktop software, ticketing systems, and Apple’s proprietary support tools is typically required. Excellent verbal communication, patience, and problem-solving abilities are essential soft skills in this customer-focused role. These skills and qualities allow you to efficiently resolve technical issues, ensure customer satisfaction, and maintain Apple’s reputation for top-tier support.

What is a Remote Apple Support?

A Remote Apple Support job involves assisting customers with troubleshooting, technical issues, and inquiries related to Apple products and services. Support is typically provided via phone, chat, or email, allowing specialists to diagnose problems and guide users through solutions. This role requires strong knowledge of Apple hardware, software, and ecosystem, along with excellent communication skills. Many positions are offered by Apple or authorized third-party support providers, often with flexible work-from-home opportunities.

What does a remote Apple Support do?

A typical day as a Remote Apple Support specialist involves handling customer inquiries via phone, chat, or email, diagnosing technical issues, and guiding users through troubleshooting steps. You'll log interactions in ticketing systems, escalate complex cases to higher-level teams when necessary, and stay updated on new Apple products and software updates. Most teams hold regular virtual meetings to discuss updates and share best practices, fostering a collaborative remote work environment. This role offers exposure to a wide range of technical challenges, making every day unique and helping you build valuable skills that can lead to career advancement within Apple’s support or technical pathways.

What are the most commonly searched types of Apple Support jobs in Oregon? The most popular types of Apple Support jobs in Oregon are:
What are popular job titles related to Remote Apple Support jobs in Oregon? For Remote Apple Support jobs in Oregon, the most frequently searched job titles are:
What cities in Oregon are hiring for Remote Apple Support jobs? Cities in Oregon with the most Remote Apple Support job openings:
Infographic showing various Remote Apple Support job openings in Oregon as of July 2026, with employment types broken down into 74% Full Time, and 26% Part Time. Highlights an 100% Remote job distribution, with an average salary of $40,886 per year, or $19.7 per hour.

$77K - $85K/yr

Other

Medical, Life, Retirement

Re-posted 28 days ago


Job description

About DMI

DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efcient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com

About the Opportunity

DMI is seeking an Apple/macOS SME to serve as the subject matter expert for macOS endpoint engineering at a federal agency client. In this role, you will design, implement, and maintain secure macOS workstation images and enterprise device management configurations, ensuring all Apple endpoints meet federal security standards and organizational compliance requirements.

Duties and Responsibilities:

  • Design and maintain secure macOS workstation images incorporating approved security baselines, authentication agents, logging, and VDI/remote access capabilities
  • Deploy and manage Apple Business Manager and JAMF Pro for macOS device enrollment, configuration profiles, and compliance enforcement
  • Implement and maintain OS and application patching for macOS endpoints; validate patches post-deployment and support rollback
  • Configure passwordless authentication and hardware-backed credentials for macOS devices; manage FileVault recovery key escrow and custody records
  • Maintain device enrollment workflows and accurate asset inventory for macOS endpoints, including provisioning, reassignment, decommissioning, and secure wipe
  • Ensure macOS Unified Log telemetry is properly configured and forwarded to enterprise SIEM and EDR platforms
  • Produce and maintain engineering documentation, runbooks, and change records for all macOS endpoint configurations
Qualifications

Education and Years of Experience:

  • Bachelor's degree in Information Technology, Cybersecurity, or a related field preferred 
  • Formal education requirements may be waived based on relevant professional experience, as determined by the government
  • 8+ years of experience in Information Technology, Endpoint Engineering, or Cybersecurity 
  • 6+ years performing engineering (not help desk) functions in enterprise environments 
  • Expert-level proficiency with JAMF Pro for macOS endpoint management and compliance enforcement 
  • Experience with Apple Business Manager for macOS and iOS device enrollment and provisioning 
  • Experience building/maintaining macOS workstation images, including automation, validation, and rollback 
  • Experience configuring macOS Unified Logs and forwarding telemetry to enterprise SIEM and EDR platforms
  • Experience working under formal change control, audit, and security governance processes 

Required Skills & Certifications: 

  • Apple Certified Support Professional (ACSP) or equivalent certification
  • Experience managing macOS endpoints in a federal or highly regulated environment
  • Familiarity with Gatekeeper and macOS security hardening frameworks

Clearance Requirements: Must possess or be eligible to obtain and complete a government security screening and/or a Secret security clearance.

  • Active Top Secret (TS) clearance required.

 Citizenship Status Required: Must be a U.S. Citizen

 

Physical Requirements: None required for this position.

 

Location: Remote, US

#LI-MS3

#DICE 

Minimum Salary Rate$77,800.00Median Salary Rate$85,341.00Working at DMI

DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together:

  • Do What's Right - We lead with honesty and integrity.
  • Own the Outcome - We take responsibility and deliver.
  • Deliver for Our Customers - We are relentless about delivering value.
  • Think Bold, Act Smart - We innovate with purpose.
  • Win Together - We collaborate and celebrate our success.

These values aren't just ideals-they show up in how we support every part of your well-being:

  • Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.
  • Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.
  • Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.
  • Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.
  • Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.

DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together.

***************** No Agencies Please *****************

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.

Employment Type: OTHER