... email, remote connection, etc., to troubleshoot, diagnose and assist customers in resolving ... software applications • Proven analytical and problem-solving abilities. Preferred : • ...
... email, remote connection, etc., to troubleshoot, diagnose and assist customers in resolving ... software applications • Proven analytical and problem-solving abilities. Preferred : • ...
Collaborate with software vendors, developers, and internal teams to resolve complex technical ... Support application development tasks for issue resolution following established standards * Mentor ...
Collaborate with software vendors, developers, and internal teams to resolve complex technical ... Support application development tasks for issue resolution following established standards * Mentor ...
Remote Software QA
Columbus, OH · Remote
Mostly remote, Occasional Travel is required to attend meetings. Shift: EST ... Minimum of a bachelor's degree in Computer Science, Information Technology, Computer Engineering or ...
Quick apply
Remote Software QA
Columbus, OH · Remote
Mostly remote, Occasional Travel is required to attend meetings. Shift: EST ... Minimum of a bachelor's degree in Computer Science, Information Technology, Computer Engineering or ...
Systems Support Engineer
Columbus, OH · On-site +1
Provide support for Remote Desktop applications * Perform PC system builds and installations * Assist in preparing documentation as requested by IT Management * Perform other duties as assigned ...
Quick apply
Systems Support Engineer
Columbus, OH · On-site +1
Provide support for Remote Desktop applications * Perform PC system builds and installations * Assist in preparing documentation as requested by IT Management * Perform other duties as assigned ...
This position also maintains and manages the deployment of networking hardware and software systems ... Participate in design, review, and testing of Enterprise and Remote Monitoring solutions
This position also maintains and manages the deployment of networking hardware and software systems ... Participate in design, review, and testing of Enterprise and Remote Monitoring solutions
Systems Support Engineer
Columbus, OH · On-site
Provide support for Remote Desktop applications * Perform PC system builds and installations * Assist in preparing documentation as requested by IT Management * Perform other duties as assigned ...
Systems Support Engineer
Columbus, OH · On-site
Provide support for Remote Desktop applications * Perform PC system builds and installations * Assist in preparing documentation as requested by IT Management * Perform other duties as assigned ...
Your work will be primarily remote, with 50% commutable travel to customers within the region. Your ... PLC programming experience, using RSLogix 5, 500, 5000, and FactoryTalk Studio software
Your work will be primarily remote, with 50% commutable travel to customers within the region. Your ... PLC programming experience, using RSLogix 5, 500, 5000, and FactoryTalk Studio software
To support customers with (but not limited to) Amada Automation Systems including core machines ... Operation, applications, software, and part programming capabilities, and customer training of such.
To support customers with (but not limited to) Amada Automation Systems including core machines ... Operation, applications, software, and part programming capabilities, and customer training of such.
Job Title Software Engineer II - Remote Requisition Number R7726 Software Engineer II - Remote ... to support core business functions such as quoting, sales, and servicing. EDS also enhances ...
Job Title Software Engineer II - Remote Requisition Number R7726 Software Engineer II - Remote ... to support core business functions such as quoting, sales, and servicing. EDS also enhances ...
To support customers with (but not limited to) Amada Automation Systems including core machines ... Operation, applications, software, and part programming capabilities, and customer training of such.
Quick apply
To support customers with (but not limited to) Amada Automation Systems including core machines ... Operation, applications, software, and part programming capabilities, and customer training of such.
Customer Support Engineer Automation
Columbus, OH · On-site
$30/hr
To support customers with (but not limited to) Amada Automation Systems including core machines ... Use of Amada applications software used in line control and part programming. * Regular travel ...
Customer Support Engineer Automation
Columbus, OH · On-site
$30/hr
To support customers with (but not limited to) Amada Automation Systems including core machines ... Use of Amada applications software used in line control and part programming. * Regular travel ...
Thermal System Controls Developer
$43.50 - $55.75/hr
Support commissioning teams during remote troubleshooting, urgent software modifications and ... Requirements * Bachelor's degree in Engineering, Automation, Computer Science, Electrical ...
Thermal System Controls Developer
$43.50 - $55.75/hr
Support commissioning teams during remote troubleshooting, urgent software modifications and ... Requirements * Bachelor's degree in Engineering, Automation, Computer Science, Electrical ...
Thermal System Controls Developer
Westerville, OH · On-site
$43.50 - $55.75/hr
Support commissioning teams during remote troubleshooting, urgent software modifications and ... Requirements * Bachelor's degree in Engineering, Automation, Computer Science, Electrical ...
Thermal System Controls Developer
Westerville, OH · On-site
$43.50 - $55.75/hr
Support commissioning teams during remote troubleshooting, urgent software modifications and ... Requirements * Bachelor's degree in Engineering, Automation, Computer Science, Electrical ...
Provide technical support for in-house developed systems. * Perform testing of programming ... Working Knowledge of IT Hardware and Software Education: Associate's degree, applicable ...
Provide technical support for in-house developed systems. * Perform testing of programming ... Working Knowledge of IT Hardware and Software Education: Associate's degree, applicable ...
Provide technical support for in-house developed systems. * Perform testing of programming ... Working Knowledge of IT Hardware and Software Education: Associate's degree, applicable ...
Provide technical support for in-house developed systems. * Perform testing of programming ... Working Knowledge of IT Hardware and Software Education: Associate's degree, applicable ...
Test patches and fixes to operating software and to ensure that they are implemented and ... Support Engineer - Juniper/Mist (Columbus, OH) role). Please feel free to forward this job post to ...
Quick apply
Test patches and fixes to operating software and to ensure that they are implemented and ... Support Engineer - Juniper/Mist (Columbus, OH) role). Please feel free to forward this job post to ...
Senior Software Engineer
Columbus, OH · On-site
$118K - $156K/yr
This approach optimizes both remote and in-person interactions, enabling you to connect and ideate ... and support the implementation of new software * Motivated mentor: Exercise your technical chops ...
Senior Software Engineer
Columbus, OH · On-site
$118K - $156K/yr
This approach optimizes both remote and in-person interactions, enabling you to connect and ideate ... and support the implementation of new software * Motivated mentor: Exercise your technical chops ...
Senior Software Engineer
Columbus, OH · On-site
$118K - $156K/yr
This approach optimizes both remote and in-person interactions, enabling you to connect and ideate ... and support the implementation of new software * Motivated mentor: Exercise your technical chops ...
Senior Software Engineer
Columbus, OH · On-site
$118K - $156K/yr
This approach optimizes both remote and in-person interactions, enabling you to connect and ideate ... and support the implementation of new software * Motivated mentor: Exercise your technical chops ...
Fullstack Software Engineer
Columbus, OH · On-site
Fullstack Software Engineer REMOTE- EST What tech stack our teams use? Angular,nodeJS,Javascript Angular 9+, Go, Nodejs, Javascript, RESTful Web Services, CI/CD, Docker, Terraform, AWS, PostGreSQL ...
Fullstack Software Engineer
Columbus, OH · On-site
Fullstack Software Engineer REMOTE- EST What tech stack our teams use? Angular,nodeJS,Javascript Angular 9+, Go, Nodejs, Javascript, RESTful Web Services, CI/CD, Docker, Terraform, AWS, PostGreSQL ...
Senior Software Engineer
Dublin, OH · On-site +1
$118K - $156K/yr
Hybrid - Dublin, Ohio (3 days) Remote (2 days) Full-time, Exempt We're constantly developing new ... Participate in deployments and support applications after release. * Mentor engineers on best ...
Senior Software Engineer
Dublin, OH · On-site +1
$118K - $156K/yr
Hybrid - Dublin, Ohio (3 days) Remote (2 days) Full-time, Exempt We're constantly developing new ... Participate in deployments and support applications after release. * Mentor engineers on best ...
Remote Software Support Engineer information
See salary details
$39.5K - $51K
17% of jobs
$54.5K is the 25th percentile. Wages below this are outliers.
$51K - $62.6K
28% of jobs
The median wage is $70.8K / yr.
$62.6K - $74.1K
7% of jobs
$74.1K - $85.7K
7% of jobs
$85.7K - $97.2K
4% of jobs
$97.2K - $108.8K
7% of jobs
$116.5K is the 75th percentile. Wages above this are outliers.
$108.8K - $120.3K
6% of jobs
$120.3K - $131.9K
6% of jobs
$131.9K - $143.4K
5% of jobs
$143.4K - $155K
6% of jobs
$155K - $166.5K
5% of jobs
$39.5K
$90.7K
$166.5K
How much do remote software support engineer jobs pay per year?
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Full-time
Posted 29 days ago
Job description
ADB SAFEGATE is focused on powering innovation and operational excellence across the organization. The Technical Support Engineer is responsible for providing first line phone support for complex IT based systems and ensuring customer issues are resolved efficiently.
Responsibilities:
• Providing professional, technical customer service over the phone, email, remote connection, etc., to troubleshoot, diagnose and assist customers in resolving problems
• Producing detailed diagnose and system performance report
• On a rotational basis, providing 24 hour, 7 days a week emergency telephone support.
• Providing follow through to customers to ensure issues get resolved.
• Providing answers to customers by identifying problems, researching answers and guiding customers through corrective actions.
• Supporting system engineering on both in house customer validation testing
• Performing technical training internally or for customers
• Travels 40% to 60% of the time.
Qualifications:
Required:
• Associates’ Degree in Computer Science, Information Technology, Electrical Technology (ET) or Associate in Computer Engineering Technology (EET), equivalent degree, or equivalent experience.
• Minimum of 12 months+ experience working in a Service Desk/Inbound Call Center environment
• Sound understanding of customer support, operations, and processes
• Experience in supporting and maintaining complex software applications
• Proven analytical and problem-solving abilities.
Preferred:
• Preferred knowledge of programming languages such as Java, C and Python
• Fluent Spanish (oral and written communication skills) desired.
Company:
ADB SAFEGATE is a provider of solutions that boost efficiency, improve safety, raise environmental sustainability. Founded in 1947, the company is headquartered in Zaventem, BEL, with a team of 1001-5000 employees. The company is currently Late Stage.