1

Remote Software Support Engineer Jobs Near Me

Role Description The Software Support Specialist is a full-time, on-site role based in Dublin, OH ... engineering and implementation teams to resolve complex issues, and help maintain knowledge base ...

L2 Cloud Support Engineer

Westerville, OH · On-site

$54 - $72.25/hr

L2 Cloud Support Engineer Job Location: Westerville, OH | Onsite Shift time : 02:00 PM to 11:00 PM ... software, solutions, and services. Established in 1999, AgreeYa is headquartered in Folsom ...

L2 Cloud Support Engineer

Westerville, OH · Hybrid

$53.75 - $71.75/hr

L2 Cloud Support Engineer Job Location: Westerville, OH | Onsite Shift time : 02:00 PM to 11:00 PM ... software, solutions, and services. Established in 1999, AgreeYa is headquartered in Folsom ...

To support customers with (but not limited to) Amada Automation Systems including core machines ... Use of Amada applications software used in line control and part programming. * Regular travel ...

As an IT Support Engineer on the DataServ/xFact team, you will provide on-site end user support at customer locations, troubleshooting and resolving issues related to devices, software, and ...

Description As an IT Support Engineer on the DataServ/xFact team, you will provide on-site end user support at customer locations, troubleshooting and resolving issues related to devices, software ...

Software Support * Create and maintain any technical support documentation related to the Environet ... VPNs, RDP, WebEx and other remote access tools * Firm understanding of key protocols: Modbus, RS232 ...

next page

Showing results 1-20

Remote Software Support Engineer information

See salary details

$39.5K

$90.7K

$166.5K

How much do remote software support engineer jobs pay per year?

As of Sep 10, 2026, the average yearly pay for remote software support engineer in the United States is $90,663.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,000.00 and $125,000.00 per year, depending on experience, location, and employer.

What cities are hiring for Remote Software Support Engineer jobs?

Cities with the most Remote Software Support Engineer job openings:

What states have the most Remote Software Support Engineer jobs?

States with the most job openings for Remote Software Support Engineer jobs include:

What are the most commonly searched types of Software Support Engineer jobs?

The most popular types of Software Support Engineer jobs are:

A map of the United States highlighting the number of Remote Software Support Engineer job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Remote Software Support Engineer job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Software Support Specialist

Dublin, OH • On-site

VARGO®
Industrial Automation Equipment Manufacturing • 11 - 50 employees

Other

Posted 7 days ago


Job description

Company Description VARGO® is a systems integrator that designs, installs, and orchestrates cohesive, waveless fulfillment solutions for retail and e-commerce operators. The company focuses on helping clients overcome challenges related to growth, labor constraints, inconsistent performance, and costly automation. VARGO® begins by designing optimal processes, then integrates IT systems and automation technologies to support real-time operations. Its COFE™ WES platform coordinates labor, software, and automation to enable waveless, real-time fulfillment. Customers rely on VARGO® for higher throughput, improved service levels, and a lower cost per unit, even during peak periods.
Role Description The Software Support Specialist is a full-time, on-site role based in Dublin, OH. This role is responsible for providing technical and customer support for VARGO® software solutions, including troubleshooting issues, analyzing system performance, and assisting users with configuration and usage questions. The specialist will respond to support tickets, document reported problems, collaborate with engineering and implementation teams to resolve complex issues, and help maintain knowledge base articles and support documentation. Daily activities include monitoring system alerts, testing fixes, communicating status updates to stakeholders, and ensuring timely, accurate resolution of software-related concerns. The role may also assist with user training, onboarding, and continuous improvement initiatives for support processes.
Qualifications
  • Candidates should possess strong Technical Support and Troubleshooting skills for software and IT systems.
  • Candidates should possess solid Customer Support and Communication skills to interact effectively with internal and external stakeholders.
  • Candidates should possess strong Analytical Skills to diagnose issues, interpret logs, and identify root causes.
  • Experience with warehouse, fulfillment, or logistics systems and familiarity with WMS/WES or automation technologies is beneficial.
  • Ability to read and understand technical documentation and basic proficiency with databases or scripting is a plus.
  • Preferred qualifications include an associate or bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent practical experience.
  • Demonstrated ability to work on-site in a collaborative environment, manage multiple support requests, and meet response and resolution targets.