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Remote Software Support Engineer Jobs in California

Support Engineer

Los Gatos, CA ยท Remote

$110K - $150K/yr

Support Engineer Enterprise SaaS | ShipScience Remote (U.S.) | Reports to CTO | Full-time What this ... Work closely with Product and Engineering teams to identify, reproduce, and prioritize software ...

Software Engineer:

Mountain View, CA ยท Remote

$70 - $80/hr

Seeking a Remote Software Engineer to join the One product team, dedicated to developing customer ... Develop and integrate platforms to support these features, such as sign-up flows and payment ...

Tier 2 Support Engineer

Los Angeles, CA ยท On-site +1

$60K - $80K/yr

As a member of the Support Team, the Tier 2 Software Support Engineer will support the deployment ... This is a remote position in Los Angeles, CA area. Base Pay Range The base pay range of this ...

Tier 2 Support Engineer

Los Angeles, CA ยท On-site +1

$60K - $80K/yr

As a member of the Support Team, the Tier 2 Software Support Engineer will support the deployment ... This is a remote position in Los Angeles, CA area. Base Pay Range The base pay range of this ...

Technical Support Engineer

San Francisco, CA ยท On-site +1

$100K - $160K/yr

A Bachelor's degree or equivalent experience. * 3+ years of technical support or software ... Remote work is not an option. * The position is available immediately. We may use artificial ...

A Bachelor's degree or equivalent experience. * 3+ years of technical support or software ... Remote work is not an option. * The position is available immediately. We may use artificial ...

San Francisco (Hybrid), New York (Hybrid), Columbus (Hybrid), or Remote (US) We're growing our Support team and are seeking a seasoned Enterprise Support Engineer with deep API expertise, strong ...

Confident remote support skills on Windows 10/11 * Knowledge of Windows Server (2012 R2 - 2022 ... Your Growth Path This role is designed for a Junior Support Engineer ready to expand their skills ...

Put simply, we build software for the people who enable trust between businesses. We're based in ... remote-first company that enables you to do your best work from anywhere. We\'re backed by top ...

Position: Network Engineer - Data for Autonomous Systems annotation Type: Contract Compensation ... Remote Commitment: 30-40 hours/week Role Responsibilities * Review real-world data from deployed ...

We are building the enterprise software infrastructure to capture, catalog, refine, enrich, and ... Summary As a Customer Support Engineering team you will be regarded as a VAST Data technical expert ...

Associate IT Support Engineer

Mountain View, CA ยท On-site +1

$90K - $140K/yr

... remote team - endpoint provisioning, account management, helpdesk, and onboarding automation ... Work with chip-design and software teams driving DensityAI's AI accelerator program from first ...

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Remote Software Support Engineer information

What does a Remote Software Support Engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are the key skills and qualifications needed to thrive as a Remote Software Support Engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are some common challenges faced by Remote Software Support Engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.
What job categories do people searching Remote Software Support Engineer jobs in California look for? The top searched job categories for Remote Software Support Engineer jobs in California are:
What cities in California are hiring for Remote Software Support Engineer jobs? Cities in California with the most Remote Software Support Engineer job openings:
Infographic showing various Remote Software Support Engineer job openings in California as of June 2026, with employment types broken down into 91% Full Time, 5% Part Time, and 4% Contract. Highlights an 100% Remote job distribution.
Remote Software Engineer (Blockchain)

Remote Software Engineer (Blockchain)

Turnblock.io

Mountain View, CA โ€ข Remote

$100K - $250K/yr

Full-time

Medical, Retirement, PTO

Posted 20 days ago


Job description

Software Engineer Blockchain Focus

Our client is on cryptoโ€™s cutting-edge technology, and weโ€™re looking for the right engineers to join them. This is a remote position for any US candidate.

Our client's Blockchain Distribution Network (BDN) allows DeFi (Decentralized Finance) traders to make better trades by being better connected. The key difference is that in the decentralized world of DeFi, you need to be connected to everyone. Coinbase is one of their investors.

Responsibilities
    • Create offerings that leverage the profit validators gain, while creating offerings for searchers
    • Develop and implement strategies to optimize performance
    • Collaborate with cross-functional teams to support blockchain best solutions
    • Provide insight on best practices working with validators an traders in regards to ETH
    • Work on special data analysis projects, as needed
Requirements
    • At least 5 years of experience with designing, building, testing and implementing highly scalable and distributed backend systems
    • 3+ years experience in Blockchain in general
    • 2+ years experience in Blockchain MEV
    • Experience with ETH or BSC MEV, including mev-boost and PBS
    • Experience in trading
    • Expertise using Go language
    • Strong communication and problem-solving skills
    • Creative, independent, can do attitude, take ownership of overall responsibilities and a great team player
    • Ability to read, modify blockchain core code (geth, bor, prysm, ...)
BENEFITS
Competitive salaries, stock options, company paid healthcare benefits, 401k, unlimited PTO, remote work option and more. The benefits may vary based on global locations.
If you think you fit the role please apply to join the blockchain journey.