ZipRecruiter

Log In

2

Remote Software Support Engineer Jobs in California

Ace IT Careers

Remote Software Tester

San Jose, CA · Remote

Join Ace IT Careers as a Remote Software Tester and Kickstart Your IT Career! Ace IT Careers is ... software developers to ensure the delivery of high-quality applications. Requirements ...

Ace IT Careers

Remote Software Tester

San Jose, CA · On-site +1

Join Ace IT Careers as a Remote Software Tester and Kickstart Your IT Career! Ace IT Careers is ... software developers to ensure the delivery of high-quality applications. Requirements ...

Turing

Remote Software Engineer

San Francisco, CA · On-site +1

$200 - $300/hr

Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in software engineering ...

ASSA ABLOY

Senior Development Support Engineer

Cypress, CA · On-site +1

$91K - $110K/yr

Remote (USA) Job ID: 42611 As a senior development support engineer, you will be expected to assist ... We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide ...

OSARO

Technical Support Engineer

San Francisco, CA · On-site +1

A Bachelor's degree or equivalent experience. * 3+ years of technical support or software ... Remote work is not an option. * The position is available immediately. We may use artificial ...

OSARO

Technical Support Engineer

San Francisco, CA · On-site +1

$100K - $160K/yr

A Bachelor's degree or equivalent experience. * 3+ years of technical support or software ... Remote work is not an option. * The position is available immediately. We may use artificial ...

Axonius

Technical Support Engineer

Ontario, CA · Remote

$90K - $110K/yr

... LW1 #LI-REMOTE Axonius is committed to fair and equitable compensation packages. A candidate ... Covering cyber assets, software, SaaS applications, identities, vulnerabilities, infrastructure ...

Mercor

Technical Support Engineer

San Francisco, CA · Remote

$40K - $50K/yr

Remote Role Responsibilities * Respond to support requests from Mercor's talent pool who have ... Ability to debug web applications, likely from a Degree in Computer Science , Software Engineering ...

ReadMe

Enterprise Support Engineer

San Francisco, CA · On-site +1

San Francisco (Hybrid), New York (Hybrid), Columbus (Hybrid), or Remote (US) We're growing our Support team and are seeking a seasoned Enterprise Support Engineer with deep API expertise, strong ...

Code Metal

IT Support Engineer

San Francisco, CA · On-site +1

Provide day-to-day IT support for hardware, software, networking, and user configuration issues ... Preferred Qualifications * Experience supporting hybrid or remote-first organizations.

Mercor

Network Support Engineer

San Francisco, CA · Remote

$50 - $70/hr

Position: Network Engineer - Data for Autonomous Systems annotation Type: Contract Compensation ... Remote Commitment: 30-40 hours/week Role Responsibilities * Review real-world data from deployed ...

next page

Showing results 1-20

People also search for

All JobsSoftware Support Engineer JobsRemote Software Support Engineer JobsRemote Software Support Engineer Jobs in California

Remote Software Support Engineer information

What are the key skills and qualifications needed to thrive as a Remote Software Support Engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are some common challenges faced by Remote Software Support Engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.

What does a Remote Software Support Engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.
What are popular job titles related to Remote Software Support Engineer jobs in California? For Remote Software Support Engineer jobs in California, the most frequently searched job titles are:
What job categories do people searching Remote Software Support Engineer jobs in California look for? The top searched job categories for Remote Software Support Engineer jobs in California are:
What cities in California are hiring for Remote Software Support Engineer jobs? Cities in California with the most Remote Software Support Engineer job openings:
Remote Software Support Engineer jobs near you
Infographic showing various Remote Software Support Engineer job openings in California as of May 2026, with employment types broken down into 91% Full Time, 5% Part Time, and 4% Contract. Highlights an 100% Remote job distribution.

Remote Software Tester

Ace IT Careers

San Jose, CA • Remote

Full-time

Medical, Dental, Vision, Life, PTO

Posted 13 days ago

Job description

Join Ace IT Careers as a Remote Software Tester and Kickstart Your IT Career!

Ace IT Careers is looking for motivated individuals to fill the role of Remote Software Tester. This position offers an excellent opportunity to develop your skills in software testing while working remotely. Whether you are starting fresh or looking to expand your knowledge, this role provides paid training and real project experience to grow your career in IT.

As a Software Tester, you will be responsible for identifying defects, executing test cases, and collaborating closely with software developers to ensure the delivery of high-quality applications.

Requirements

Qualifications:

  • No prior experience necessary; training will be provided.
  • Basic knowledge of computers and software is beneficial.

Skills:

  • Keen attention to detail and analytical skills.
  • Eagerness to learn manual and automated testing techniques.
  • Familiarity with test case execution and bug reporting is an advantage.
  • Ability to use common office productivity tools.

Personal Attributes:

  • Strong communication skills for remote collaboration.
  • Self-motivated and disciplined to work remotely.
  • Open to learning and adapting to new tools and technologies.

Other Requirements:

  • Reliable high-speed internet connection and a quiet workspace.
  • Commitment to attend and actively participate in training sessions.

Additional Information:

  • Paid comprehensive training covering Manual Testing, Automation Testing, API Testing, and CI/CD principles.
  • Opportunities to work on real-world projects and receive mock interview coaching.

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Short Term & Long Term Disability
  • Training & Development
  • Work From Home

Apply