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Remote Software Support Engineer Jobs in California

Mercor

Network Support Engineer - AI Trainer

San Diego, CA · Remote

$50 - $70/hr

Remote Commitment: 30-40 hours/week Role Responsibilities * Review real-world data from deployed ... Experience as a Level 3 / Tier 3 / Principal Support Engineer with on-call rotation, RCAs, and ...

New

YO AI Labs

Senior Software Engineer - Remote

Los Angeles, CA · Remote

$132K - $174K/yr

Senior Software Engineer Job Type: Contract Location: Remote Job Summary: In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn ...

Civic Canvas

Software Engineer

Los Angeles, CA · Remote

$105K - $130K/yr

This is a remote position. We are seeking a talented Software Engineer to join our engineering team and help design, build, and support modern, scalable software solutions. This role is ideal for a ...

Singular Genomics

Software Engineer

San Diego, CA · On-site +1

... support. This is a generalist role, where you will be embedded in the team that builds and ... If remote, travel to the headquarters in San Diego, CA will be required at least quarterly.

Singular Genomics

Software Engineer

San Diego, CA · On-site +1

... support. This is a generalist role, where you will be embedded in the team that builds and ... If remote, travel to the headquarters in San Diego, CA will be required at least quarterly.

PTP

Genesys Engineer - REMOTE

CA · On-site +1

We are looking for a Genesys Engineer to help us design and deliver CX solutions that provide our ... Installation, configuration and testing of Genesys software * Support large implementations of the ...

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Remote Software Support Engineer information

What does a remote software support engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are some common challenges faced by remote software support engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.

What are the key skills and qualifications needed to thrive as a remote software support engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are popular job titles related to Remote Software Support Engineer jobs in California?

For Remote Software Support Engineer jobs in California, the most frequently searched job titles are:

What job categories do people searching Remote Software Support Engineer jobs in California look for?

The top searched job categories for Remote Software Support Engineer jobs in California are:

What cities in California are hiring for Remote Software Support Engineer jobs?

Cities in California with the most Remote Software Support Engineer job openings:

Remote Software Support Engineer jobs near you
Infographic showing various Remote Software Support Engineer job openings in California as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Senior Software Engineer remote

ESRhealthcare and EXEC STAFF RECRUITERS

San Diego, CA • Remote

$40 - $85/hr

Full-time

Re-posted 9 days ago

Job description

Senior Software Engineer remote

$40 - $85/hour

pay

Required Skills

Python3

JAVA

Rust

Algorithms

Basics C++

Typescript

bug fixing

feature implementation

codebase refactoring

performance optimization

Job Description

Job Title: Senior Software Engineer

Job Type: Contractor

Location: Remote

Job Summary: In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters.

Key Responsibilities:

Contribute expert-level knowledge to bug fixing, feature implementation, codebase refactoring, and performance optimization across a range of programming languages.

Analyze and enhance software codebases to ensure clarity, maintainability, and efficiency.

Collaborate with multidisciplinary teams to provide feedback and insights for AI model improvement.

Develop robust solutions and document best practices to support scalable AI training workflows.

Evaluate existing system architecture and recommend technical strategies for optimal results.

Deliver clear, concise written and verbal communication regarding technical findings and project progress.

Support the continuous improvement of AI systems by providing real-world coding expertise in challenging scenarios.

Required Skills and Qualifications:

Proficiency in Python3, Java, Rust, or TypeScript, with additional experience in C++ or Go considered a strong asset.

Deep understanding of algorithms, data structures, and performance tuning.

Demonstrated experience in debugging complex software issues and delivering maintainable solutions.

Strong background in feature development and codebase refactoring.

Proven ability to optimize software for performance and scalability.

Exceptional written and verbal communication skills, with a keen attention to detail.

Track record of success in collaborative, cross-functional teams, ideally in remote settings.

Preferred Qualifications:

Previous experience working on large-scale, distributed codebases.

Familiarity with modern AI or machine learning systems is a plus, though not required.

Background in participating in rigorous code reviews and contributing to the development of software best practices.

We are seeking strong Software Engineers to join our customer's team with expertise in Python3, Java, Rust, Go, C++, or TypeScript. This is a unique opportunity to directly impact the next generation of AI by leveraging your advanced engineering skills in a dynamic, remote setting.

Working Place:

San Diego, California, United States

Company
:


ESR Healthcare

Apply