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Remote Software Support Engineer Jobs in California

GeoDelphi

Software Engineer

San Francisco, CA · Remote

Remote / Alexandria, VA Clearance: Active TS/SCI or eligibility to be cleared Are you ready to be ... You'll be supporting a research and development project under the Air Force Research Laboratory ...

Travis Credit Union

Software Engineer

Vacaville, CA · On-site +1

Monday -Friday 40 hours/week Remote (Must attend quarterly meetings at HQ) Candidates must live ... Provides computer program/system development, technical maintenance and operational support for ...

Fuku

Software Engineer

San Francisco, CA · On-site +1

B achelor's degree in Computer Science, Software Engineering, or a related field. * P roven ... F lexible working hours and remote work options. * G enerous paid time off and holiday leave. * A ...

Concordance Healthcare Solutions

... Deployed Software Engineer in any Concordance location or fully remote. This position will be ... Support occasional on-site internal or customer events ( * Perform other duties as assigned. What ...

Amiri Recruiting

Enterprise Engineer

San Francisco, CA · Remote

Enterprise Engineer SF/NYC/Remote Skills Relevant Skills and Experience What You'll Do (Day-to-Day ... Ability to work cross functionally with deployed and support engineers * Familiarity with AI ...

Joby Aviation

Senior Software Engineer

Santa Cruz, CA · Remote

$117.70K - $193.90K/yr

Working as a Senior Software Engineer, you will be responsible for developing and maintaining ... Lead the design and implementation of frameworks to support remote monitoring and management of ...

Bluon

Collaborate with our local and remote developer team * Help document our app * Perform routine software maintenance Skills Knowledge and Expertise * Strong skills in React.js or similar modern ...

Edison Smart

Rust software Engineer

Ventura, CA · On-site +1

$140K - $215K/yr

Rust Software Engineer Location: Remote or on-site in Ventura, Satellite & Space sector Salary ... solutions, supporting innovative companies in the technology industry. Headquartered in the UK ...

Centric Software

Senior Software Engineer

Campbell, CA · On-site +1

$125K - $160K/yr

Develop scalable REST APIs and microservices supporting enterprise product workflows. * Lead ... Flexible remote work options with a collaborative, high-performing team. * A culture of engineering ...

Centric Software

Senior Software Engineer

Campbell, CA · On-site +1

$125K - $160K/yr

Develop scalable REST APIs and microservices supporting enterprise product workflows. * Lead ... Flexible remote work options with a collaborative, high-performing team. * A culture of engineering ...

Verse

Software Engineer, Rust

San Francisco, CA · Remote

$146K - $210K/yr

Remote (United States Only) What is Verse? Energy markets are more volatile than ever. Rapid ... Mentor and support career and junior level engineers in their fleet telemetry and control software ...

Workato

Senior Software Engineer

San Francisco, CA · On-site +1

$144.30K - $190.30K/yr

Quartz ranked us the #1 best company for remote workers Responsibilities We are seeking a product ... Experience building or supporting developer platforms, APIs, or sandbox environments is highly ...

Lynx Analytics

Software Engineer (US)

San Francisco, CA · On-site +1

In this role, you will design, build, and operate scalable software platforms that support ... Flexible work hours, remote-friendly setup * Flat organisational hierarchy with high visibility and ...

Upbound

Senior Software Engineer [REMOTE]

San Francisco, CA · Remote

$144.30K - $190.30K/yr

Today, Upbound supports Fortune 500 companies and platform engineers across 100+ countries ... Learn more at upbound.io Upbound is hiring a Senior Software Engineer to help us build and operate ...

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Remote Software Support Engineer information

What are the key skills and qualifications needed to thrive as a Remote Software Support Engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are some common challenges faced by Remote Software Support Engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.

What does a Remote Software Support Engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.
What are popular job titles related to Remote Software Support Engineer jobs in California? For Remote Software Support Engineer jobs in California, the most frequently searched job titles are:
What job categories do people searching Remote Software Support Engineer jobs in California look for? The top searched job categories for Remote Software Support Engineer jobs in California are:
What cities in California are hiring for Remote Software Support Engineer jobs? Cities in California with the most Remote Software Support Engineer job openings:
Remote Software Support Engineer jobs near you
Infographic showing various Remote Software Support Engineer job openings in California as of May 2026, with employment types broken down into 91% Full Time, 5% Part Time, and 4% Contract. Highlights an 100% Remote job distribution.

IT Infrastructure Support Engineer

Apogee Global RMS

San Jose, CA • On-site, Remote

Contractor

Posted 18 days ago

Job description

Apogee Global RMS is seeking a hands-on, versatile IT Infrastructure Support Engineer who can provide end-user support, manage systems, and maintain network infrastructure. This role combines IT support, systems administration, and network operations-perfect for someone who enjoys solving problems, keeping systems running smoothly, and owning IT operations end-to-end.
Key Responsibilities:
  1. IT Support & Helpdesk
    • Provide Tier 1-2 technical support for desktops, laptops, printers, and mobile devices
    • Troubleshoot hardware, software, OS, and application issues
    • Set up, configure, and maintain user accounts, email, and access permissions
    • Respond to tickets, document issues, and ensure timely resolution
    • Support onboarding/offboarding of employees (devices, accounts, access)
  2. Systems Administration
    • Install, configure, and maintain Windows/Linux servers and workstations
    • Manage Active Directory, user/group policies, and permissions
    • Monitor system performance, backups, patches, and updates
    • Maintain virtualization environments (VMware/Hyper-V or similar)
    • Ensure security best practices, antivirus, patching, and access controls
    • Document systems, procedures, and configurations
  3. Network Administration
    • Configure and maintain LAN/WAN, switches, routers, firewalls, and Wi-Fi
    • Monitor network performance, uptime, and security
    • Troubleshoot network connectivity and performance issues
    • Manage VPNs, DNS, DHCP, and basic firewall rules
    • Assist with network upgrades, expansions, and improvements

Requirements
  • 3+ years experience in IT support, systems administration, or network administration (or similar)
  • Strong knowledge of: Windows (and/or Linux) environments ; Active Directory, user management, and permissions and Networking fundamentals (TCP/IP, DNS, DHCP, VLANs, VPNs).
  • Experience troubleshooting hardware, software, and network issues
  • Familiarity with virtualization, backups, and basic security practices
  • Strong problem-solving and communication skills
  • Ability to work independently and manage multiple priorities

Nice-to-Have Skills:
  • Certifications such as CompTIA A+, Network+, Security+, Microsoft, or Cisco
  • Experience with cloud platforms (Azure, AWS, Google Cloud)
  • Experience with ticketing systems and IT documentation
  • Scripting/automation (PowerShell, Bash, etc.)
  • Experience in a growing or fast-paced IT environment

For applications and inquiries, please email our Talent Team at : careers@apogeeglobalrms.com

Apply