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Remote Software Support Engineer Jobs in Moweaqua, IL

AVTC Group

Controls Engineer

Mount Zion, IL · On-site +1

$83K - $107K/yr

Experience should include PLC's, HMI, SCADA software, device communication protocols and networking ... Provide continuing system technical support over the phone or on-site. * AutoCAD or AutoCAD LT exp ...

AVTC Group

Controls Engineer

Mount Zion, IL · On-site +1

$83K - $107K/yr

Experience should include PLC's, HMI, SCADA software, device communication protocols and networking ... Provide continuing system technical support over the phone or on-site. * AutoCAD or AutoCAD LT exp ...

Humana

Manager, Care Management Support

Decatur, IL · On-site +1

Ability to use a variety of electronic information applications/software programs including ... Travel: While this is a remote position, occasional travel to Humana's offices for training or ...

Humana

Manager, Care Management Support

Decatur, IL · On-site +1

Ability to use a variety of electronic information applications/software programs including ... Travel: While this is a remote position, occasional travel to Humana's offices for training or ...

Humana

Manager, Care Management Support

Decatur, IL · On-site +1

Ability to use a variety of electronic information applications/software programs including ... Travel: While this is a remote position, occasional travel to Humana's offices for training or ...

Humana

Manager, Care Management

Decatur, IL · Remote

Support and enhance a care management model that leverages extenders (e.g., CHWs, peer support ... This is a remote position that requires travel. * Travel: 50 - 75% field-based interactions ...

Humana

Manager, Care Management

Decatur, IL · Remote

Support and enhance a care management model that leverages extenders (e.g., CHWs, peer support ... This is a remote position that requires travel. * Travel: 50 - 75% field-based interactions ...

Humana

Manager, Care Management

Decatur, IL · Remote

Support and enhance a care management model that leverages extenders (e.g., CHWs, peer support ... This is a remote position that requires travel. * Travel: 50 - 75% field-based interactions ...

All JobsSoftware Support Engineer JobsRemote Software Support Engineer JobsRemote Software Support Engineer Jobs in Moweaqua, IL

Remote Software Support Engineer information

See Moweaqua, IL salary details

$38.3K

$87.8K

$161.3K

How much do remote software support engineer jobs pay per year?

As of Jul 15, 2026, the average yearly pay for remote software support engineer in Moweaqua, IL is $87,832.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,300.00 and $121,100.00 per year, depending on experience, location, and employer.

What does a Remote Software Support Engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are the key skills and qualifications needed to thrive as a Remote Software Support Engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are some common challenges faced by Remote Software Support Engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.
What cities near Moweaqua, IL are hiring for Remote Software Support Engineer jobs? Cities near Moweaqua, IL with the most Remote Software Support Engineer job openings:
Remote Software Support Engineer jobs near you

Controls Engineer

AVTC Group

Mount Zion, IL • On-site, Remote

$83K - $107K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Job description

Controls Engineer/ PLC Programmer
Controls Engineer must be well versed in control systems. This person must be proficient in PLC and HMI programming.
Related Degree or five years with Programming, Modifying and troubleshooting. Experience should include PLC's, HMI, SCADA software, device communication protocols and networking.
  • Allen Bradley/Rockwell exp a must
  • Ability to program from scratch.
  • Electrical design and hardware specification.
  • Design and program sophisticated control systems.
  • Design and layout of control panels
  • Simulate, test, and debug control systems in-house
  • Startup systems at the end-users facility.
  • Provide continuing system technical support over the phone or on-site.
  • AutoCAD or AutoCAD LT exp
Benefits:
    • Annual Bonus Potential
    • Group health and prescription drug insurance
    • Dental Insurance
    • Vision Insurance
    • ST/LT Disability Insurance
    • Life insurance
    • Tax-free Flexible Spending Accounts for medical and child care
    • 401k with matching contributions
    • Paid vacation
    • 8 Paid Holidays
    • Tuition reimbursement

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