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Remote Software Support Engineer Jobs in Moweaqua, IL

Remote Software Support Engineer information

See Moweaqua, IL salary details

$38.3K

$87.8K

$161.3K

How much do remote software support engineer jobs pay per year?

As of May 29, 2026, the average yearly pay for remote software support engineer in Moweaqua, IL is $87,832.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,300.00 and $121,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Software Support Engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are some common challenges faced by Remote Software Support Engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.

What does a Remote Software Support Engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.
What cities near Moweaqua, IL are hiring for Remote Software Support Engineer jobs? Cities near Moweaqua, IL with the most Remote Software Support Engineer job openings:
Junior Process Engineer - Home Office

Junior Process Engineer - Home Office

Matheson Tri-Gas, Inc.

Decatur, IL • On-site, Remote

Full-time

Posted 18 days ago


Matheson rating

8.0

Company rating: 8.0 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

23rd of 74 rated oil and gas companies


Job description

Junior Process Engineer
Matheson is seeking a motivated Junior Process Engineer to join ourfast-paced engineering team in our CO2 and dry ice division. Safety is ournumber one goal. This requires that you embrace the safety first concept. Therole requires a good understanding of heat transfer, fluid flow and chemicalexchange associated with the refinery processes. This is an entry-levelposition where the successful candidate will be responsible for assisting in overseeingthe installation, operation, and maintenance of LCO2 refinery equipment. Additionalresponsibilities will be to monitor the manufacturing processes to ensureproduct quality and efficiency, analyze data to identify areas of improvementand implement changes to drive improvement.
Essential Function
1. Assist with review of various deliverables such as process flow diagrams, P&IDs, process data sheets, equipment specifications, AutoCAD drawings, cause and effect diagrams, standard operating procedures, preventative maintenance schedules, HAZOP, and maintenance manuals.
2. Learn to analyze LCO2 process flows continually for the enhancements of quality, cost reduction, and throughput. Develop action plans and communicate effectively to all levels of the organization.
3. Apply statistical methods and perform product/process analysis for cost reduction, quality improvement, and improved efficiency.
5. Assist with the installation, modification, upgrade, and maintenance of process equipment.
7. Maintain reliable and safe process systems while improving production rates, efficiencies, yields, costs, and changeovers.
8. Provide operational and technical support to team members and management.
9. Develop a proficiency in the LCO2 refinery processes.
Requiredfor All Jobs
Performs other duties as assigned
Complies with all policies and standards
Education
BS in Chemical Engineering or related field
WorkExperience
0-1 years - Managing Process Safety Management (PSM) processes Preferred, Experience in project management and team leadership Preferred, Knowledge of Lean Six Sigma Required, Designing manufacturing processes Preferred
1-3 years - AutoCAD Software usage
Knowledge, Skills and Abilities
Proficient with Excel, Word, Visio, Power Point, AutoCAD
Excellent analytical, problem-solving, and decision-making acumen
Strong written and verbal communication skills
Excellent organizational and time-management skills
Ability to work collaboratively in a team environment and build strong relationships
Travel will be to support emergentneeds, major project commissioning, and process assistance as assigned by theDirector of Engineering. Regularly- up to 25% Travel, During Major Projects- upto 50% Travel.
The Company is an Equal OpportunityEmployer that complies with the laws and regulations set forth under EEOC. All qualified applicants will receiveconsideration for employment without regard to race, color, religion, sex,sexual orientation, gender identity, national origin, disability or protectedveteran status. EOE AAM/F/VET/Disability

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