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Remote Software Support Engineer Jobs in Chicago, IL

Turing

Remote Software Engineer

Chicago, IL · Remote

$200 - $300/hr

Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in software engineering ...

Turing

Remote Software Engineer - Golang

Chicago, IL · Remote

$200 - $300/hr

Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in software engineering ...

Turing

Remote Software Engineer - Java

Chicago, IL · Remote

$200 - $300/hr

Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in software engineering ...

Carefeed

Support Engineer

Chicago, IL · On-site +1

... in software development. Our goal is to help team members in this role build the skills and ... You will regularly need to collate information from SQL databases, remote server logs and client ...

Carefeed

Support Engineer

Chicago, IL · Remote

... in software development. Our goal is to help team members in this role build the skills and ... You will regularly need to collate information from SQL databases, remote server logs and client ...

AgileEngine

QA/Support Engineer ID80988

Chicago, IL · Remote

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and ... remote communication and collaboration platforms such as GitHub, Slack, and JIRA to maintain ...

Flexera

Senior Technical Support Engineer

Itasca, IL · On-site +1

We're transforming the software industry. We're Flexera. With more than 50,000 customers across the ... Participate in customer calls and remote technical sessions as a technical expert. * Drive ...

Zero Hash

Senior Technical Support Engineer

Chicago, IL · On-site +1

About the Job Join us as a Senior Technical Support Engineer and help drive the resilience, scale ... Partner closely with Software Engineering and Product teams to escalate critical bugs, advocate for ...

zerohash

Technical Support Engineer (AMER)

Chicago, IL · On-site +1

Experience: +3 years of experience in a technical client-facing support engineering, solutions engineering, or software development role * API Knowledge: Strong understanding REST APIs, SDKS ...

YO AI Labs

AI Software Engineer - Remote

Chicago, IL · Remote

$80 - $120/hr

Remote Job Summary We are seeking experienced Senior Software Engineers to support an AI training project by creating reinforcement learning environments that evaluate AI models on complex software ...

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Remote Software Support Engineer information

See Chicago, IL salary details

$40.7K

$93.4K

$171.5K

How much do remote software support engineer jobs pay per year?

As of Sep 13, 2026, the average yearly pay for remote software support engineer in Chicago, IL is $93,396.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,700.00 and $128,800.00 per year, depending on experience, location, and employer.

What does a remote software support engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are some common challenges faced by remote software support engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.

What are the key skills and qualifications needed to thrive as a remote software support engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are the most commonly searched types of Software Support Engineer jobs in Chicago, IL?

The most popular types of Software Support Engineer jobs in Chicago, IL are:

What are popular job titles related to Remote Software Support Engineer jobs in Chicago, IL?

For Remote Software Support Engineer jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Remote Software Support Engineer jobs in Chicago, IL look for?

The top searched job categories for Remote Software Support Engineer jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Remote Software Support Engineer jobs?

Cities near Chicago, IL with the most Remote Software Support Engineer job openings:

Remote Software Support Engineer jobs near you
Infographic showing various Remote Software Support Engineer job openings in Chicago, IL as of June 2026, with employment types broken down into 63% Full Time, 12% Part Time, and 25% Contract. Highlights an 100% Remote job distribution, with an average salary of $93,396 per year, or $44.9 per hour.

Remote Software Engineer

Chicago, IL • Remote

Turing
IT Services • 51 - 200 employees
Learn more about Turingexternal

$200 - $300/hr

Contractor

Medical, PTO

Posted 19 days ago

Job description

About Us:
Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems.

Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in software engineering, logical reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L.

Project Overview:
As a Software Engineering evaluator, you will create cutting-edge datasets for training, benchmarking, and advancing large language models, collaborating closely with researchers. This includes curating code examples, providing precise solutions, and making corrections in Python, JavaScript (including ReactJS), C/C++, Java, Rust, and Go; evaluating and refining AI-generated code for efficiency, scalability, and reliability; and working with cross-functional teams to enhance enterprise-level AI-driven coding solutions.

What Does a Typical Day Look Like?
  • Working on AI model training initiatives by curating code examples, building solutions, and correcting code in Python, JavaScript (including ReactJS), C/C++, Java, Rust, and Go.
  • Evaluate and refine AI-generated code to ensure that it is efficient, scalable, and reliable.
  • Collaborate with cross-functional teams to enhance AI-driven coding solutions against industry performance benchmarks.
  • Build agents that can verify the quality of the code and identify error patterns.
  • Hypothesize on steps in the software engineering cycle (prototyping, architecture design, API design, production implementation, launch, experiments, monitoring, operational maintenance) and evaluate model capabilities on them.
  • Design verification mechanisms that can automatically verify a solution to a software engineering task.

Required Skills:
  • 3+ years of software engineering experience.
  • Strong expertise in building full-stack applications and deploying scalable, production-grade software using modern languages and tools.
  • Deep understanding of software architecture, design, development, debugging, and code quality/review assessment.
  • Excellent oral and written communication skills for clear, structured evaluation rationales.

Engagement Details:
  • Commitment: flexible engagement, minimum 10 hrs/week, up to 40 hrs/week (partial PST overlap required).
  • Type: Contractor (no medical/paid leave).
  • Duration: 1 month (starting next week; potential extensions based on performance and fit).
  • Location: Candidates must be based out of US, Canada or WEU countries (UK, Netherlands, Italy, Germany).

Note: As part of assessments you will go through an AI video interview.

After applying, you will receive an email with a login link. Please use that link to access the portal and complete your profile.