2

Remote Software Support Engineer Jobs in Chicago, IL

The position is fully remote within the USA and offers the potential for equity in the future ... Support team to achieve excellence in response to anticipated growth over the next 3-5 years.

Lead Software Engineer

Chicago, IL · On-site +1

$160K - $185K/yr

USA, Remote Job Type: Full-time, direct hire About Snapsheet: Snapsheet is claims technology the ... Employee Assistance Program (EAP) with 6 sessions per life incident to support your mental well ...

Sr. Software Engineer (Remote)

Oak Brook, IL · On-site +1

$123K - $163K/yr

We are seeking talented Senior Software Engineers who can create complex .NET back-end solutions and scalable user experiences while collaborating with an experienced team of product development ...

USA, Remote Job Type: Full-time, direct hire About Snapsheet: Snapsheet is claims technology the ... Employee Assistance Program (EAP) with 6 sessions per life incident to support your mental well ...

Remote Consulting Engineer Company: Anomalix Inc. Location: Remote - Work from home - 75% travel to ... Provide support to existing customers * Troubleshoot customer systems and work with software ...

Senior Go Software Engineer

Chicago, IL · On-site +1

$80 - $100/hr

As a remote-first company, we're focused on providing opportunities for high performing individuals ... Conceptualize and deliver software solutions with support and guidance from our Principal Engineers ...

Staff Software Engineer

Chicago, IL · Remote

$195K - $257K/yr

... to support the tokenization of the world; analyzing requirements, procedures, and problems to ... Excellent communication skills, able to collaborate with remote teams, share ideas and present ...

Senior Software Engineer

Chicago, IL · Remote

$152K - $205K/yr

... to support the tokenization of the world; analyzing requirements, procedures, and problems to ... Excellent communication skills, able to collaborate with remote teams, share ideas and present ...

Remote Consulting Engineer Company: Anomalix Inc. Location: Remote - Work from home - 75% travel to ... Provide support to existing customers * Troubleshoot customer systems and work with software ...

Advanced Software Engineer

Chicago, IL · On-site +1

$85K - $115K/yr

... support solutions. Our work creates positive ripple effects throughout financial services ... off, hybrid and remote working models, tuition assistance and the ability to work in a ...

Software Engineer IV

Lake Forest, IL · On-site +1

$124K - $207K/yr

Remote Req Number 329896 About Grainger W.W. Grainger, Inc., is a leading broad line distributor ... Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and ...

... Support existing integrations and pipelines Debug and solve complex customer issues Lead ... remote role, ideally US or Europe ( NO Applications from India / Pakistan ) EST Timezone

Controls Software Engineer

Romeoville, IL · On-site +1

$95K - $120K/yr

The core objectives are to program the PLC and HMI for our products and support product ... If remote, occasional travel to our Romeoville, IL office (average 3 days at a time; approx. 4-6 ...

next page

Showing results 1-20

Remote Software Support Engineer information

See Chicago, IL salary details

$40.7K

$93.4K

$171.5K

How much do remote software support engineer jobs pay per year?

As of Jul 14, 2026, the average yearly pay for remote software support engineer in Chicago, IL is $93,396.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,700.00 and $128,800.00 per year, depending on experience, location, and employer.

What does a Remote Software Support Engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are the key skills and qualifications needed to thrive as a Remote Software Support Engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are some common challenges faced by Remote Software Support Engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.
What are the most commonly searched types of Software Support Engineer jobs in Chicago, IL? The most popular types of Software Support Engineer jobs in Chicago, IL are:
What job categories do people searching Remote Software Support Engineer jobs in Chicago, IL look for? The top searched job categories for Remote Software Support Engineer jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Remote Software Support Engineer jobs? Cities near Chicago, IL with the most Remote Software Support Engineer job openings:
Software Developer

Software Developer

Technical Paradigm LLC

Chicago, IL • On-site, Remote

Full-time

Re-posted 23 days ago


Job description

Company Description
Job Description
Senior Software Developer (Fintech - fixed income securities trading operations)
Remote USA
Requires: Extensive developer experience with fixed income securities trading, clearance and settlement operations, C#, .NET, and SQL skills, varied trade and integration technologies.
Our client is a small, fast-growing fintech firm that provides software that clears and settles mortgage-backed securities for buyside and sellside firms. The firm has an immediate need for an experienced Senior Developer who can take responsibility for the implementation, maintenance and development of the firm's lead product offering straight-through processing on traditional MBS operations (pay-offs, trade assignments, round robins and EPN allocations), and includes oversight of datacenter, connectivity, disaster recovery and the various integration methods. This leader's mission is to help set direction and grow a world-class Development & Support team in proportion to the firm's rapid growth and client needs.
This position is a unique consultant-to-partnership opportunity for a fintech executive with outstanding leadership experience in the capital markets arena. Clients include
asset managers, dealers, originators, hedge funds and pension funds. The position is fully remote within the USA and offers the potential for equity in the future.
Responsibilities of the Senior Software Developer:
• Learn the product, software, connectivity to expert level enabling oversight of security infrastructure.
• Directly participate in managing direction of the firm, assisting with strategy, planning, client outreach, resource management, etc.
• Build out Development & Support team to achieve excellence in response to anticipated growth over the next 3-5 years.
Qualifications of the Senior Software Developer:
• Extensive experience in fixed income securities trading, clearing and settlement operations. In-depth understanding of mortgage pool data is a plus.
• Comfortable with direct client interaction, able to assist in demos and presentations, client communications
• Proven team leadership skills, setting direction, making key hires, allocating resources, managing budgets.
• Technologies: C#, Microsoft: WCF/WPF, .NET, SQL, 365, Jira. Integration: FIX, flat-file, VPN, API, eMBS, SWIFT, FICC EPN
• Not required, but a plus: knowledge of disaster recovery/business continuity planning, ISO27001 Compliance
• Comfortable managing many concurrent tasks and deliverables
• Strong industry contacts
Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.