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Remote Software Support Engineer Jobs in Chicago, IL

Remote Job Summary We are seeking experienced Senior Software Engineers to support an AI training project by creating reinforcement learning environments that evaluate AI models on complex software ...

Senior Software Engineer (Remote)

Chicago, IL ยท Remote

$126K - $166K/yr

This is a remote role anywhere in the USA. Meet the Team Our software engineering team develops ... Support automated build, test, and deployment workflows using GitLab CI, GitHub Workflows, or ...

Software Engineer

Chicago, IL ยท Remote

$105K - $130K/yr

Create clear, concise, and reusable API interfaces and supporting technical documentation ... REMOTE Benefits 401(k) Parental leave Health insurance Paid time off Employee discount Vision ...

Our work environment: Remote opportunities Growth advancement opportunities Flexible work ... Leverage Azure services (e.g., Azure Functions, Azure Storage, Key Vault) to support scalable ...

Our work environment: Remote opportunities Growth advancement opportunities Flexible work ... Leverage Azure services (e.g., Azure Functions, Azure Storage, Key Vault) to support scalable ...

Software Engineer

Naperville, IL ยท On-site +1

$132K - $147K/yr

... support complex loyalty program analytics and transactions. โ— Quality amp; Reliability ... remote work is not an option for tax reasons: AL, AK, AR, CA, CT, DE, HI, ID, IA, KS, KY, LA, ME ...

AI Engineer - Remote

Chicago, IL ยท Remote

$80 - $120/hr

Senior Software Engineer Job Type: Contractor (~15 hours/week) Location: Remote Job Summary We are seeking experienced Senior Software Engineers to support an AI training project by creating ...

Showing results 21-40

Remote Software Support Engineer information

See Chicago, IL salary details

$40.7K

$93.4K

$171.5K

How much do remote software support engineer jobs pay per year?

As of Sep 13, 2026, the average yearly pay for remote software support engineer in Chicago, IL is $93,396.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,700.00 and $128,800.00 per year, depending on experience, location, and employer.

What does a remote software support engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are some common challenges faced by remote software support engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.

What are the key skills and qualifications needed to thrive as a remote software support engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are the most commonly searched types of Software Support Engineer jobs in Chicago, IL?

The most popular types of Software Support Engineer jobs in Chicago, IL are:

What are popular job titles related to Remote Software Support Engineer jobs in Chicago, IL?

For Remote Software Support Engineer jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Remote Software Support Engineer jobs in Chicago, IL look for?

The top searched job categories for Remote Software Support Engineer jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Remote Software Support Engineer jobs?

Cities near Chicago, IL with the most Remote Software Support Engineer job openings:

Infographic showing various Remote Software Support Engineer job openings in Chicago, IL as of June 2026, with employment types broken down into 63% Full Time, 12% Part Time, and 25% Contract. Highlights an 100% Remote job distribution, with an average salary of $93,396 per year, or $44.9 per hour.

Software Engineer (Contract)

Chicago, IL โ€ข On-site, Remote

Civis Analytics
Software Developmentย โ€ขย 51 - 200 employees

$90K/yr

Full-time, Contractor

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 days ago


Job description

Please note that candidates must currently live in the following states: DC, Florida, Illinois, Maryland, Michigan, North Carolina, New York, Pennsylvania, Texas, Vermont. Virginia

Civis is hiring a Software Engineer (Contract) to build and ship high-quality software across the full stack in service of our clients' most important missions. This is a 6-month contract role for an early-career engineer who is ready to work across the stack. React on the front end, Python/Ruby/Node on the back end, and SQL alongside a team of engineers, designers, and product managers who care deeply about what they build and who they build it for.

Responsibilities

  • Develop high-quality software
  • Support and collaborate with other engineers, data scientists, and product managers
  • Review and debug code
  • Effectively apply Civis best practices methodology and enforces design standards
  • Ensure project documents are complete, current, and archived appropriately
  • Ability to research, prototype and recommend software solutions
  • Collaborate with other teams within the organization
  • Engage the project on an emotional level as well as technical

Minimum Qualifications

  • 1 - 2 years of professional experience as a software developer/engineer
  • Familiarity with AI/ML concepts and experience building and integrating with AI tools such as Claude Code and GitHub Copilot
  • Experience developing user interfaces with modern JavaScript frameworks (specifically React)
  • Experience developing web applications with frameworks such as Rails, Django or NodeJS
  • Experience developing web applications with ReactJS, AngularJS and/or VueJS
  • Comfort working with SQL databases
  • Love of problem-solving
  • An ability and eagerness to constantly learn and teach others
  • Passion for solving large, complex problems for customers

Preferred Qualifications

  • Graduate degree in Computer Science or a related subject
  • Significant experience with one or more of the following:
    • Python, Ruby, and/or Go (golang)
    • Flask
    • Developing AI applications
    • Designing and building APIs
    • Query optimization, database administration, analytics databases, and/or NoSQL
    • Automated software testing and continuous integration
    • Cloud application deployment and monitoring
    • Proficiency working with Amazon Web Services (AWS)
    • Data visualization for the web (using D3 or similar)
    • Statistics and predictive modeling (using tools like pandas, scikit-learn, NumPy, SciPy, R, STATA)
    • Prompt engineering, retrieval-augmented generation (RAG), or fine-tuning workflows

Who we are

At Civis, we have opportunities for applicants who are newcomers, seasoned professionals, and anywhere in between. Our teams are energized by complex challenges and value diversity of thought. Opportunities to stand out and inspire happen daily and we trust and encourage you to act on your ideas โ€“ no matter how big they are. We offer you the tools and community you need to do your best work. Each of us is committed to holding ourselves accountable for results, challenging the status quo and finding new ways to grow our company and each other.

Why join our team?

  • 6 Month contract term through December 31, 2026
  • Salary: $90,000 annually
  • The opportunity to be part of a growing tech startup focused on solving interesting and meaningful problems, invested in internal promotion, and committed to fostering a diverse, equal and inclusive workplace. 
  • Competitive benefits, including unlimited PTO, 401K match with immediate vesting, health, dental, and vision benefits, paid parental leave, breastfeeding support including breastmilk shipping services for traveling moms, flexible work from home policy, commuter benefits, wellness initiatives including weekly group meditations, monthly on-site massage therapy, and pet insurance.
  • Modern office, conveniently located in the Loop. Close to public transportation, great restaurants and beautiful city views.

Civis Analytics embraces the individuality of our employees and we celebrate each other's differences. Our products, services, and culture benefit from and thrive on the unique perspectives brought by each person in our community. We're proud to be an equal opportunity workplace, and we are committed to equal employment opportunity regardless of race, age, sex, color, ancestry, religion, national origin, sexual orientation, gender identity, citizenship, marital status, disability, or Veteran status. If you have a disability or special need that requires accommodation, please contact internalrecruiting@civisanalytics.com

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States.

EEO IS THE LAW

EEO Supplement

Pay Transparency

Civis embraces the individuality of our employees and we celebrate each other's differences. Our products, services, and culture benefit from and thrive on the unique perspectives brought by each person in our Civis community. We're proud to be an equal opportunity workplace, and we are committed to equal employment opportunity regardless of race, age, sex, color, ancestry, religion, national origin, sexual orientation, gender identity, citizenship, marital status, disability, or Veteran status. If you have a disability or special need that requires accommodation, please contact internalrecruiting@civisanalytics.com

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States.

EEO IS THE LAW

EEO Supplement

Pay Transparency

Employee and Applicant Privacy Notice