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Remote Software Support Engineer Jobs in Pennsylvania

... secure remote customer and business onboarding. By assessing government-issued IDs and facial ... A minimum 2 years of experience as a Technical Support Engineer in a Customer Service or software ...

Proposals Data Support Engineer

Pittsburgh, PA ยท On-site +1

$111K - $133K/yr

The Evergreen program keeps Ovation systems up-to-date by replacing hardware and software ... Collect, compile, and document technical data from multiple sources, including remote reviews and ...

$76K - $129K/yr

Support occasional travel to remote test locations as part of a small engineering and research team Required skills/experience areas include: * Writing software for an embedded system * Proficiency ...

$109K - $191K/yr

POSITION SPECIFICS We are searching for motivated, talented, and experienced Software Engineers to ... This position will require periodic travel to remote locations in support of testing as part of a ...

Staff Software Engineer

Horsham, PA ยท Remote

$80 - $90/hr

Staff Software Engineer, location is REMOTE. The start date is ASAP for this contract to hire ... Support CI/CD automation and cloud-native application delivery practices * Participate in Agile ...

$109K - $191K/yr

POSITION SPECIFICS We are searching for a Simulation Software Engineer to join our Simulation ... This position may require periodic travel to remote locations in support of testing as part of a ...

... and support product features, including troubleshooting and debugging. Qualifications : Experience shipping consumer-grade software through multiple full release cycle Experience with healthcare ...

Software Quality Engineer Local or Remote - 80-100k Pittsburgh, PA or Remote if previous experience. We are looking for someone with a strong willingness to learn continuously and take ownership and ...

$86K - $164K/yr

Approval of remote and hybrid work is not guaranteed regardless of work location.For additional ... in support of our government customers.This position will be on site in State College, PA or Key ...

$201K/yr

... on remote work at Penn State, seeNotice to Out of State Applicants. POSITION SPECIFICS We are seeking a Research Computing Software Engineer to join the Visualization and Decision Support Division ...

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Remote Software Support Engineer information

What does a Remote Software Support Engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are the key skills and qualifications needed to thrive as a Remote Software Support Engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are some common challenges faced by Remote Software Support Engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.
What job categories do people searching Remote Software Support Engineer jobs in Pennsylvania look for? The top searched job categories for Remote Software Support Engineer jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Remote Software Support Engineer jobs? Cities in Pennsylvania with the most Remote Software Support Engineer job openings:
Infographic showing various Remote Software Support Engineer job openings in Pennsylvania as of June 2026, with employment types broken down into 65% Full Time, 11% Part Time, and 24% Contract. Highlights an 100% Remote job distribution.
Remote Software Engineer

Remote Software Engineer

Blue Mountain Quality Resources

State College, PA โ€ข Remote

Full-time

Posted 26 days ago


Job description

We're looking for a Full Stack Software Engineer to help architect, design, and deliver new features for our industry-leading asset management product. You'll play a key role in building scalable, secure, and AI-integrated solutions that power the future of life sciences.

What You'll Do

  • Design and implement full stack features using React on the front end and .NET MVC on the back end
  • Embed AI capabilities into the software development lifecycle (SDLC) to enhance product intelligence and automation
  • Write clean, scalable code and reusable components
  • Collaborate with cross-functional teams including QA, Implementation, and Product
  • Participate in code reviews, write unit/integration tests, and contribute to design and functional specs
  • Optimize applications for speed, scalability, and security
  • Support internal JavaScript libraries and frameworks
  • Implement robust security measures and data protection protocols to safeguard sensitive information
  • Adhere strictly to established quality methodologies and development processes to maintain high standards

What We're Looking For

  • 4+ years of experience in commercial software development
  • Strong proficiency in React, C#, .NET MVC, JavaScript, HTML/CSS
  • Experience embedding AI/ML models or tools into applications or workflows
  • Solid understanding of reusable UI components and modern front-end practices
  • Familiarity with source control, debugging tools, and unit testing

Nice to Have

  • Experience with MQTT, Node-RED, or other IoT messaging tools
  • Familiarity with Azure cloud services and scalable architecture
  • Exposure to Agile development methodologies
  • Knowledge of microservices, Docker/Kubernetes
  • Understanding of OWASP security principles and multi-tenant applications

About Blue Mountain:

Blue Mountain is the leading developer of asset management software for the Life Sciences industry. Our software solution, Blue Mountain Regulatory Asset Manager (RAM), is used across the globe by pharmaceutical, biotech, and medical device companies.

We will not be able to sponsor a work visa for this position.

Blue Mountain is an Equal Opportunity Employer and qualified applicants will not be discriminated against on the basis of race, religion, gender and gender identity, nationality and origin, disability, sexual orientation, age, veteran status, and experiences.

Blue Mountain is an E-verify employer.

*Preference to candidates located on the East Coast.