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Remote Software Support Engineer Jobs in Pennsylvania

BAI

Software Engineer

Philadelphia, PA · On-site +1

$75K - $95K/yr

... support solutions. Our work creates positive ripple effects throughout financial services ... off, hybrid and remote working models, tuition assistance and the ability to work in a ...

The Pennsylvania State University

$170K - $201K/yr

Approval of remote and hybrid work is not guaranteed regardless of work location.For additional ... This position supports the development and certification of software-intensive Navy systems. The ...

New

The Pennsylvania State University

$92K - $174K/yr

Approval of remote and hybrid work is not guaranteed regardless of work location.For additional ... This motivated and talented individual will perform software development activities supporting ...

The Pennsylvania State University

$201K/yr

... on remote work at Penn State, seeNotice to Out of State Applicants. POSITION SPECIFICS We are seeking a Research Computing Software Engineer to join the Visualization and Decision Support Division ...

The Pennsylvania State University

$170K - $201K/yr

Mentor junior engineers in software engineering, DevOps practices, and project execution Additional ... This position will require periodic travel to remote locations in support of testing as part of a ...

Novovu

We are looking for a new Software Engineer to build the new Novovu workshop! Responsibilities: * Familiar with the software development life cycle (SDLC) from analysis to deployment. * Comply with ...

Xactus

Senior Full Stack Engineer

Broomall, PA · On-site +1

... deliver reliable software, support production systems, guide implementation approaches, and ... The position may be remote from main offices. * May require flexibility in hours. PHYSICAL DEMANDS:

Envestnet

Senior Software Engineer

Berwyn, PA · On-site +1

$157K - $188K/yr

Support the Design, modification, development, and support of enterprise-class modern complex UI ... Software Engineer or related occupations. In the alternative, employer will accept a Master ...

Envestnet

Senior Software Engineer

Berwyn, PA · On-site +1

Support the Design, modification, development, and support of enterprise-class modern complex UI ... Software Engineer or related occupations. In the alternative, employer will accept a Master ...

Envestnet

Senior Software Engineer

Berwyn, PA · On-site +1

$157K - $188K/yr

Support the Design, modification, development, and support of enterprise-class modern complex UI ... Software Engineer or related occupations. In the alternative, employer will accept a Master ...

Jade Global

Software AI Engineer

North Wales, PA · Remote

Software AI Engineer2 Experience: 6 - 8 yrs Location: 1 - US Bay Area 1 - US Remote Key ... Collaborate with data scientists and other engineers to integrate AI models into existing systems.

Harris

MACC, a division of Harris; is seeking a Software Engineer who enjoys understanding systems deeply ... Collaborate with Product, Support, QA, and Engineering teams to improve customer outcomes.

BAI

Advanced Software Engineer

Philadelphia, PA · On-site +1

$85K - $115K/yr

... support solutions. Our work creates positive ripple effects throughout financial services ... off, hybrid and remote working models, tuition assistance and the ability to work in a ...

The Pennsylvania State University

$201K/yr

This position may also require periodic travel to remote locations in support of testing. Questions ... None If filled as R&D Engineer - Software (ARL) - Advanced Professional, this position requires:

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All JobsSoftware Support Engineer JobsRemote Software Support Engineer JobsRemote Software Support Engineer Jobs in Pennsylvania

Remote Software Support Engineer information

What does a remote software support engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are the key skills and qualifications needed to thrive as a remote software support engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are some common challenges faced by remote software support engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.
What are popular job titles related to Remote Software Support Engineer jobs in Pennsylvania? For Remote Software Support Engineer jobs in Pennsylvania, the most frequently searched job titles are:
What job categories do people searching Remote Software Support Engineer jobs in Pennsylvania look for? The top searched job categories for Remote Software Support Engineer jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Remote Software Support Engineer jobs? Cities in Pennsylvania with the most Remote Software Support Engineer job openings:
Remote Software Support Engineer jobs near you

Software Engineer

BAI

Philadelphia, PA • On-site, Remote

$75K - $95K/yr

Full-time

Retirement, PTO

Re-posted 17 days ago

Job description

Software Engineer
Reports To: Manager, Software Engineering
BAI and RMA have come together as ProSight Financial Association, a leading industry organization whose purpose is to empower financial services leaders to strengthen and advance our industry. The strategic combination brings together RMA's expertise in serving the commercial banking and risk management functions and BAI's knowledge in serving the retail banking and regulatory compliance functions. It's a complementary union of two non-profit organizations that have always had their members' and customers' best interests in mind. Our industry-leading offerings include peer sharing events, thought leadership, learning and development, and decision support solutions. Our work creates positive ripple effects throughout financial services organizations and ultimately helps consumers, businesses and communities thrive.
We are seeking an experienced and results-driven Software Engineer with strong .NET/C# and SQL skills and hands-on experience developing Microsoft Azure cloud solutions. In this role, you'll be instrumental in designing, developing, deploying, and maintaining secure, reliable, and scalable software solutions that deliver market-leading value to our customers.
Responsibilities
  • Design, implement, and maintain secure, scalable, and reliable software systems.
  • Collaborate with product managers, architects, designers, and engineers to translate business requirements into secure, scalable, reliable, and effective customer-focused software solutions.
  • Deploy, manage, and monitor applications on Microsoft Azure, following best practices for cloud architecture.
  • Write and maintain clean, efficient, and testable code using modern engineering best practices such as CI/CD and automated testing.
  • Participate in code reviews, technical guidance, and knowledge sharing.
  • Participate in efforts to remediate and resolve security, performance, reliability, and scalability issues, including root cause analysis and preventive measures.
  • Contribute to architectural planning and technology roadmaps.
  • Stay current with the latest security threats and secure engineering practices to ensure that all application components remain protected
Requirements
  • 3-5+ years of professional experience in software engineering.
  • Strong experience with Microsoft Azure, including services like Azure Functions, Azure App Services, and Azure DevOps.
  • Proficiency in C# and other .NET-based languages, with experience maintaining both legacy and modern applications.
  • Solid understanding of front-end technologies including HTML, CSS, JavaScript, and React.JS, and legacy Angular JS.
  • Familiarity with containerization technologies such as Docker and orchestration tools like Kubernetes.
  • Solid understanding of RESTful APIs and asynchronous programming patterns.
  • Strong experience with SQL databases (e.g., Microsoft SQL Server, MySQL, PostgreSQL), including schema design and query optimization.
  • Self-starter, comfortable with ambiguity, ability to initiate and reliably drive projects forward with minimal oversight
  • Excellent problem-solving skills and the ability to work effectively within cross-functional teams.
  • Ability to communicate effectively with both technical and non-technical stakeholders
  • Ability to visit the Chicago office on request is required
Preferred Qualifications:
  • Familiarity with Infrastructure-as-Code tools (e.g., Terraform, ARM templates).
  • Familiarity with microservice development, design patterns, separation of concerns, and maintainable architecture
  • Background in DevOps practices and CI/CD pipeline implementation.
  • Experience in Agile/Scrum development environments.
  • Experience with e-learning/online learning, policy management, and/or governance risk and compliance a plus
  • Familiarity with financial services/banking industry a plus
  • PHP experience a plus
The salary range for this position is $75,000 - $95,000. Compensation offered will be determined by factors such as skills, experience, education, job-related knowledge and market considerations. ProSight offers an outstanding benefits package with comprehensive insurance coverage, a 401(k) plan with company match, flexible paid time off, hybrid and remote working models, tuition assistance and the ability to work in a collaborative, team-oriented environment.
To learn more about our company please visitwww.prosightfa.org
Employment Type: Full-Time

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