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Remote Software Support Engineer Jobs in Homestead, PA

SourceTek

Software Quality Engineer

Pittsburgh, PA · Remote

Software Quality Engineer Local or Remote - 80-100k Pittsburgh, PA or Remote if previous experience. We are looking for someone with a strong willingness to learn continuously and take ownership and ...

Pantherx Specialty LLC

Software Engineer

Pittsburgh, PA · On-site +1

The Software Engineer expands the suite of applications. The position manages systems analysis ... Hybrid, remote and flexible on-site work schedules are available, based on the position. PANTHERx ...

Epistemix

Senior Back End Software Engineer

Pittsburgh, PA · Remote

$125K - $165K/yr

Design, build, test and deploy a highly scalable and resilient system architecture that supports ... We are fully remote, with team members in the United States and Europe. Benefits include: * Equity ...

Karoo Health

Senior Software Engineer

Pittsburgh, PA · On-site +1

$150K - $175K/yr

Possibly fully remote work environment with flexible hours * Health benefits, learning stipends ... support * A collaborative and transparent company culture that values creativity and ownership ...

Air

Forward Deployed Software Engineer

Pittsburgh, PA · On-site +1

As a Forward Deployed Software Engineer at Air, you are accountable for building new and ... or Remote. This role may require up to 50% travel. Scope of Responsibilities * Conduct customer ...

Air

Forward Deployed Software Engineer

Pittsburgh, PA · On-site +1

As a Forward Deployed Software Engineer at Air, you are accountable for building new and ... or Remote. This role may require up to 50% travel. Scope of Responsibilities * Conduct customer ...

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All JobsSoftware Support Engineer JobsRemote Software Support Engineer JobsRemote Software Support Engineer Jobs in Homestead, PA

Remote Software Support Engineer information

See Homestead, PA salary details

$35.9K

$82.3K

$151.2K

How much do remote software support engineer jobs pay per year?

As of Aug 5, 2026, the average yearly pay for remote software support engineer in Homestead, PA is $82,340.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,900.00 and $113,500.00 per year, depending on experience, location, and employer.

What does a remote software support engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are the key skills and qualifications needed to thrive as a remote software support engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are some common challenges faced by remote software support engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.
What job categories do people searching Remote Software Support Engineer jobs in Homestead, PA look for? The top searched job categories for Remote Software Support Engineer jobs in Homestead, PA are:
Remote Software Support Engineer jobs near you
Infographic showing various Remote Software Support Engineer job openings in Homestead, PA as of July 2026, with employment types broken down into 85% Full Time, and 15% Contract. Highlights an 100% Remote job distribution, with an average salary of $82,340 per year, or $39.6 per hour.

Java/Python/JavaScript Software Engineer

Sigma Systems, Inc.

Pittsburgh, PA • Remote

Contractor

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

19696-1 Remote Software Engineer – Full Stack Developer, 6 Months Contract ,100% Remote
Sigma Systems Inc is looking to hire a Remote Software Engineer – Full Stack Developer

  • USC only
  • 100% Fully Remote
  • M-F, normal hours (no preference for east coast or local candidates

Job Summary

  • This job is an integral member of an agile software engineer team responsible for building complex scalable software applications across all digital channels to serve our customers.
  • The position will be responsible for taking an enterprise-wide, architectural view of the solutions and the technical execution of products using the technical stack that best meets the needs of the platform.
  • The position, and team, will be involved in every aspect as part of the software application build process from idea generation, business analysis, technical design and software development using the latest technologies and design patterns.

Key Responsibilities:

  • The job is responsible for designing and creating engineering specifications for software applications and programs.
  • Responsible for designing & writing code that adheres to coding standards. Perform code reviews.
  • Responsible for idea generation, exploring and implementing appropriate technical solutions to achieve the required product features, as well as monitoring technical process against project plan while safeguarding functionality, scalability and performance.
  • A part of an agile work team and responsible for participating in all scrum ceremonies, assisting in sprint planning and completing required sprints in the development through final execution of software applications/programs. Communicate any issues/blockers to the Scrum Master in a timely manner.
  • Drive story creation (i.e. DoD, Acceptance Criteria, estimation). Creates Tasks for their stories in applicable software (ex: RTC or Jira), and updates status and assignment accordingly.
  • Monitor work against production schedule and provide progress updates and report any issues or technical difficulties to lead developers on a regular basis.
  • Mentor other associate software engineers as needed.
  • Other duties as assigned or requested.

Required Qualifications:

  • 3 years of Proficiency in design and analysis of algorithms, data structures, and design patterns in the building and deploying of scalable; highly available systems To Include
  • 3 years of Experience in at least one modern programming languages (Java, Python, JavaScript, ACE, IIB/ITX, Informatica preferred), and experience with at least two of the following: React, Angular v4+, NodeJS, NoSQL databases, HTML5, CSS, Google Cloud Platform or Amazon Web Services.
  • 3 years of Understanding of web services technologies such as REST, HTTPS, JSON preferred
  • 5 years of Experience with one or more general purpose programming languages including but not limited to: Java, Python (Django/Flask), C/C++, C#, Objective C, JavaScript, or Go
  • 5 years of Experience defining system architectures and exploring technical feasibility trade-offs for optimizing short term execution while planning for long term technical capabilities
  • 5 years of Experience working with a variety of technology systems, designing solutions or developing applications in healthcare
  • 5 years of Experience translating design mockups, prototypes and user stories into working applications
  • 5 years of Ability to produce code that is fault-tolerant, efficient, and maintainable

SKILLS

  • Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment
  • Have experience working with agile methodology of scrum
  • Interest and ability to learn other programming languages as needed
  • Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, unit testing, code reviews, source control management, build processes, testing, and operations
  • Strong track record in designing and implementing large scale consumer facing applications
  • Strong sense of ownership, urgency, and drive
  • Demonstrated passion for user experience and improving usability
  • Experience and willingness to mentor junior engineers and help develop their skills and leadership