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Remote Software Support Engineer Jobs in Homestead, PA

SourceTek

Dev Ops Engineer

Pittsburgh, PA · On-site +1

$51.25 - $70.25/hr

... Software Development team.. Build the final product release package and support IT in customer ... Potential remote employees must have experience working as a remote team member. Success ...

Cmu

PLC Engineer

Pittsburgh, PA · On-site +1

We are seeking a PLC Software Development Engineer to join our engineering team. The ideal ... Provide on-site and remote support for system commissioning and upgrades. Who you are: * You have a ...

Carnegie Mellon University

PLC Engineer

Pittsburgh, PA · On-site +1

We are seeking a PLC Software Development Engineer to join our engineering team. The ideal ... Provide on-site and remote support for system commissioning and upgrades. Who you are: * You have a ...

Ectobox Inc.

IIoT Engineer (Remote)

Pittsburgh, PA · Remote

$110K - $130K/yr

Industry 4.0 Engineer About Ectobox Ectobox is a Pittsburgh-based remote industrial intelligence ... Skilled in code design, build, and maintenance of software programs * Experience in prompt ...

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All JobsSoftware Support Engineer JobsRemote Software Support Engineer JobsRemote Software Support Engineer Jobs in Homestead, PA

Remote Software Support Engineer information

See Homestead, PA salary details

$35.9K

$82.3K

$151.2K

How much do remote software support engineer jobs pay per year?

As of Aug 23, 2026, the average yearly pay for remote software support engineer in Homestead, PA is $82,340.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,900.00 and $113,500.00 per year, depending on experience, location, and employer.

What does a remote software support engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are some common challenges faced by remote software support engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.

What are the key skills and qualifications needed to thrive as a remote software support engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.
Remote Software Support Engineer jobs near you
Infographic showing various Remote Software Support Engineer job openings in Homestead, PA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $82,340 per year, or $39.6 per hour.

Senior Software Engineer (Full Stack)

Confluence Technologies

Pittsburgh, PA • On-site, Remote

Full-time

Re-posted 19 days ago

Job description

Location - Pittsburgh, Boston, north east US considered
 
Why Confluence? 

At Confluence, we've always been driven by a commitment to innovation, precision, and partnership in the investment data space. Our global footprint now spans multiple countries, giving our employees the opportunity to get exposure to other countries and cultures. And it stands to reason that none of this would have been possible without the hundreds of hard-working employees who work at Confluence.
We are hiring a Senior Software Engineer to join one of our core engineering teams, working on a multi-tenant, enterprise platform used by institutional clients.
You'll contribute across a modern full stack environment, working with React, .NET, Python, and SQL Server within a structured monorepo.

This is a hands on engineering role where you'll design and build features across the application, maintain architectural standards, and ensure performance and reliability at scale.
You'll also contribute to CI/CD and deployment processes where needed, but your primary focus will be on building and improving the product itself.

You'll be working in an environment with established patterns and conventions, with a strong emphasis on code quality, consistency, and long term maintainability.
Why should you apply?
  • Work across a modern full stack (React, .NET, Python, SQL)
  • Build features in a large scale, multi-tenant platform
  • Structured engineering environment with clear architecture patterns
  • Opportunity to influence design decisions and system evolution
  • High ownership across complex, data heavy systems
Essential requirements
  • Experience in full stack software development
  • Strong experience with C#/.NET backend development
  • Experience building web applications (React or similar frameworks)
  • Experience working with databases (SQL Server or similar)
  • Understanding of modern architecture approaches (e.g. clean architecture, layered systems, or CQRS)
  • Experience debugging and solving complex issues across multiple layers
  • Experience working in Agile environments
  • Comfortable contributing to CI/CD and deployment processes
Desirable requirements
  • Experience working across multiple languages (e.g. Python alongside .NET)
  • Experience with monorepo environments or large codebases
  • Experience improving build systems, testing frameworks, or pipelines
  • Exposure to financial systems or data heavy platforms
  • Experience with authentication, security, or multi-tenant architectures
Confluence offers generous benefit packages for team members. As a growing, global organization, we are always looking for ways to ensure that our employees can access benefits that matter to them and their families. This includes:
Generous Time Off packages including additional half days with each public holiday in your location.
  Global Career Development opportunities
Social Events 
Referral Bonus scheme - Upto $3,000 per successful referral
  Plus many more!
 
More about the Location
This role will likely be primarily remote, with some office working on occasion. We are hiring in Pittsburgh or Boston, but will consider those in the north east US. Preference will be shown to those within a commutable distance of the above offices.
If you are applying in the US, please note that we can only consider those who have a Green Card or US citizenship.
 
#LI-Hybrid
 
Values
We look for people who align with our 4 values. 
 
Integrity
Face reality with honesty, courage and accountability
Imagination
Deal creatively with challenges and envision what the world could be
Discipline
Build good habits into reflexes which become a part of our life
Service
Committed to the success of others

If you would like to find out more about a Career at Confluence, please apply today.
Note that you will be required to attend an in person interview during the hiring process.

If you believe that this job posting is noncompliant, please email us at recruitment@confluence.com.
Pre-Employment Screening Disclaimer
As part of our recruitment process, we carry out identity checks on all candidates. Offers of employment are conditional upon the completion of satisfactory background checks prior to the commencement of work. These checks may include verification of identity, right to work in the UK, employment history, and other relevant pre-employment screening.
Please note that additional checks may be required depending on the nature of the role and the jurisdiction in which the role is based or operates. These may include, but are not limited to, criminal record checks or financial background checks where applicable.

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