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Remote Software Support Engineer Jobs in Pennsylvania

Junior Software Engineer

Lansdale, PA · On-site +1

$75K - $95K/yr

... supported by strong leadership that actively encourages professional growth. We are seeking a ... This position is remote, and consideration will be given to those near the Philadelphia office or ...

Junior Software Engineer

Glenolden, PA · On-site +1

$75K - $95K/yr

... supported by strong leadership that actively encourages professional growth. We are seeking a ... This position is remote, and consideration will be given to those near the Philadelphia office or ...

Junior Software Engineer

Danboro, PA · On-site +1

$75K - $95K/yr

... supported by strong leadership that actively encourages professional growth. We are seeking a ... This position is remote, and consideration will be given to those near the Philadelphia office or ...

Junior Software Engineer

Hilltown, PA · On-site +1

$75K - $95K/yr

... supported by strong leadership that actively encourages professional growth. We are seeking a ... This position is remote, and consideration will be given to those near the Philadelphia office or ...

Junior Software Engineer

Bridgeport, PA · On-site +1

$75K - $95K/yr

... supported by strong leadership that actively encourages professional growth. We are seeking a ... This position is remote, and consideration will be given to those near the Philadelphia office or ...

Junior Software Engineer

Green Lane, PA · On-site +1

$75K - $95K/yr

... supported by strong leadership that actively encourages professional growth. We are seeking a ... This position is remote, and consideration will be given to those near the Philadelphia office or ...

Junior Software Engineer

Paoli, PA · On-site +1

$75K - $95K/yr

... supported by strong leadership that actively encourages professional growth. We are seeking a ... This position is remote, and consideration will be given to those near the Philadelphia office or ...

Junior Software Engineer

Worcester, PA · On-site +1

$75K - $95K/yr

... supported by strong leadership that actively encourages professional growth. We are seeking a ... This position is remote, and consideration will be given to those near the Philadelphia office or ...

Junior Software Engineer

Philadelphia, PA · On-site +1

$75K - $95K/yr

... supported by strong leadership that actively encourages professional growth. We are seeking a ... This position is remote, and consideration will be given to those near the Philadelphia office or ...

Junior Software Engineer

Wyncote, PA · On-site +1

$75K - $95K/yr

... supported by strong leadership that actively encourages professional growth. We are seeking a ... This position is remote, and consideration will be given to those near the Philadelphia office or ...

Junior Software Engineer

Marcus Hook, PA · On-site +1

$75K - $95K/yr

... supported by strong leadership that actively encourages professional growth. We are seeking a ... This position is remote, and consideration will be given to those near the Philadelphia office or ...

Junior Software Engineer

Richlandtown, PA · On-site +1

$75K - $95K/yr

... supported by strong leadership that actively encourages professional growth. We are seeking a ... This position is remote, and consideration will be given to those near the Philadelphia office or ...

Junior Software Engineer

Crum Lynne, PA · On-site +1

$75K - $95K/yr

... supported by strong leadership that actively encourages professional growth. We are seeking a ... This position is remote, and consideration will be given to those near the Philadelphia office or ...

Junior Software Engineer

Souderton, PA · On-site +1

$75K - $95K/yr

... supported by strong leadership that actively encourages professional growth. We are seeking a ... This position is remote, and consideration will be given to those near the Philadelphia office or ...

Junior Software Engineer

Parker Ford, PA · On-site +1

$75K - $95K/yr

... supported by strong leadership that actively encourages professional growth. We are seeking a ... This position is remote, and consideration will be given to those near the Philadelphia office or ...

Junior Software Engineer

Perkasie, PA · On-site +1

$75K - $95K/yr

... supported by strong leadership that actively encourages professional growth. We are seeking a ... This position is remote, and consideration will be given to those near the Philadelphia office or ...

Junior Software Engineer

Harleysville, PA · On-site +1

$75K - $95K/yr

... supported by strong leadership that actively encourages professional growth. We are seeking a ... This position is remote, and consideration will be given to those near the Philadelphia office or ...

Junior Software Engineer

Oreland, PA · On-site +1

$75K - $95K/yr

... supported by strong leadership that actively encourages professional growth. We are seeking a ... This position is remote, and consideration will be given to those near the Philadelphia office or ...

Showing results 41-60

Remote Software Support Engineer information

What does a remote software support engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are the key skills and qualifications needed to thrive as a remote software support engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are some common challenges faced by remote software support engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.
What job categories do people searching Remote Software Support Engineer jobs in Pennsylvania look for? The top searched job categories for Remote Software Support Engineer jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Remote Software Support Engineer jobs? Cities in Pennsylvania with the most Remote Software Support Engineer job openings:

Software Engineer - Camunda

Pantherx Specialty LLC

Robinson, PA • On-site, Remote

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago


Job description

7,000 Diseases - 500 Treatments - 1 Rare Pharmacy

PANTHERx is the nation’s largest rare disease pharmacy, and we put the patient experience at the top of everything that we do.

If you are looking for a career in the healthcare field that embraces authentic dedication to patient care, you don’t need to look beyond PANTHERx. In every line of service, in every position and area of expertise, PANTHERx associates are driven to provide the highest quality outcomes for our patients.

We are seeking team members who:

Are inspired and compassionate problem solvers;

Produce high quality work;

Thrive in the excitement of the ever-challenging environment of modern medicine; and

Are committed to achieving superior health outcomes for people living with rare and devastating diseases.

At PANTHERx, we know our employees are the driving force in what we do. We cultivate talent and encourage growth within PANTHERx so that our associates can continue to explore their interests and expand their careers. Guided by our mission to provide uncompromising quality every day, we continue our strategic growth to further reach those affected by rare diseases.

Join the PANTHERx team, and define your own RxARE future in healthcare!

Software Engineer - Camunda

Location: Pittsburgh, PA (Hybrid)

Classification: Exempt

Status: Full-Time

Reports to: Manager, Software Development

Purpose

The Software Engineer — Camunda builds and maintains process definitions, service tasks, and integrations on the newly-established Camunda platform, working under the direction of the Camunda Software Architect to support SWFT, CareTend, and RCM automation workflows.

Responsibilities

Development

  • Develop and maintain BPMN process definitions and DMN decision tables within Camunda.
  • Build and maintain external task workers and service task implementations that integrate with SWFT, CareTend, and downstream systems.
  • Support RCM automation and SWFTx orchestration requirements as they are defined.
  • Write unit and integration tests for workflow components.

Support & Collaboration

  • Troubleshoot and resolve process execution issues, providing incident support for in-flight process instances.
  • Document process flows, technical decisions, and configuration details for a platform with limited existing documentation.
  • Collaborate with the Camunda Architect and ESB engineers on integration contracts and error-handling patterns.

Required Qualifications

  • Bachelor's degree in Computer Science or related field, or equivalent experience.
  • 3-5 years of software engineering experience.
  • Working knowledge of SQL, REST API development, and message-based/queue integration.
  • Strong .NET or Java fundamentals; willingness to develop deep Camunda expertise on the job.

Preferred Qualifications

  • Direct hands-on experience with Camunda or a comparable BPM/workflow engine.
  • Healthcare or specialty pharmacy experience.
  • Camunda certification or equivalent coursework.

Work Environment:

This job operates in a professional office or home office environment. This role routinely uses standard office equipment such as computers, phones, and copiers.

Physical Demands:

While performing the duties of this job, the employee is regularly required to see, talk or hear. The employee frequently is required to sit; stand; walk; use hands and fingers to handle or feel; and reach with hands and arms. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job

Benefits:

Hybrid, remote and flexible on-site work schedules are available, based on the position. PANTHERx Rare Pharmacy also affords an excellent benefit package, including but not limited to medical, dental, vision, health savings and flexible spending accounts, 401K with employer matching, employer-paid life insurance and short/long term disability coverage, and an Employee Assistance Program! Generous paid time off is also available to all full-time employees, as well as limited paid time off for part-time employees. Of course we offer paid holidays too!

Equal Opportunity:

PANTHERx Rare Pharmacy is an equal opportunity employer, and does not discriminate in recruiting, hiring, promotions or any term or condition of employment based on race, age, religion, gender, ethnicity, sexual orientation, gender identity, disability, protected veteran's status, or any other characteristic protected by federal, state or local laws.