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Remote Software Support Engineer Jobs in Texas (NOW HIRING)

BBG, INC.

SYSTEMS SUPPORT ENGINEER

Dallas, TX · On-site +1

Configure, maintain, and support appraisal software, integrations, and user accounts. Monitor ... remote office environment. Prolonged periods of sitting and computer use. Occasional after-hours ...

HiddenLayer

Technical Support Engineer

Austin, TX · Remote

Technical Support Engineer Remote ABOUT THE ROLE: This is a unique opportunity to join HiddenLayer as an early member of the Technical Support Engineering team. As a Technical Support Engineer, you ...

AxisCare

Software Engineering Manager

Waco, TX · Remote

You've been a software engineer, so you know what it takes to build software. But your true calling ... Remote work demands clear writing, clear writing is clear thinking, and clear thinking is how you ...

Turvo

Customer Support Engineer

Dallas, TX · Remote

$60K - $100K/yr

Proficiency with support tools, CRM systems, and remote support technologies. * Adaptability to ... Customer Support Engineer candidates based in Dallas or Austin, TX are preferred. Compensation ...

Media Plan

IT Support Engineer

Houston, TX · On-site +1

Media Plan is seeking an IT Support Engineer to handle the full range of end-user support requests ... Diagnose and resolve advanced hardware, software, network, and connectivity issues for end users

AVTC Group

Sr. Flight Software Engineer

Webster, TX · On-site +1

$107K - $141K/yr

Support completion of milestone reviews such as PDR, CDR, and SDR * Provide mentoring to junior software engineers * Perform other duties as assigned QUALIFICATIONS: To perform this job successfully ...

YO AI Labs

Senior Software Engineer - Remote

Texas City, TX · Remote

$104K - $138K/yr

Senior Software Engineer Job Type: Contract Location: Remote Job Summary: In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn ...

YO AI Labs

Senior Software Engineer - Remote

Austin, TX · Remote

$121K - $160K/yr

Senior Software Engineer Job Type: Contract Location: Remote Job Summary: In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn ...

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Remote Software Support Engineer information

What does a Remote Software Support Engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are the key skills and qualifications needed to thrive as a Remote Software Support Engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are some common challenges faced by Remote Software Support Engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.
What are the most commonly searched types of Software Support Engineer jobs in Texas? The most popular types of Software Support Engineer jobs in Texas are:
What are popular job titles related to Remote Software Support Engineer jobs in Texas? For Remote Software Support Engineer jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Remote Software Support Engineer jobs in Texas look for? The top searched job categories for Remote Software Support Engineer jobs in Texas are:
What cities in Texas are hiring for Remote Software Support Engineer jobs? Cities in Texas with the most Remote Software Support Engineer job openings:
Remote Software Support Engineer jobs near you
Infographic showing various Remote Software Support Engineer job openings in Texas as of July 2026, with employment types broken down into 85% Full Time, and 15% Contract. Highlights an 100% Remote job distribution.

Remote Software Engineer

Quest Diagnostics Incorporated

Dallas, TX • On-site, Remote

$100K - $125K/yr

Full-time

Posted 13 days ago

ExamOne rating

6.6

Company rating: 6.6 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

97th of 120 rated laboratories

Job description

Description

SAIC seeks a highly experienced and energetic Software Engineer to support the US Space Force, Space Systems Command, in performing operational maintenance and sustainment of ground-based radars critical to US and Allied strategic missile surveillance, warning, defense, and space surveillance missions. In support of the government customer, the SAIC Program Manager, and the Chief Engineer, the Software Engineer is responsible for responsive and coherent planning, development, and delivery of PARCS and UEWR assessment of systems and networks within the environments to identify where those systems and networks deviate from acceptable configurations, enclave policy, or local policy. This position is located in Colorado Springs, CO.

Job Duties:

  • Responsible for code development and code deployment for the software version releases which modifies the software baseline of the BMEWS/PAVE PAWS ground-based radar sensors
  • Designs, develops, documents, tests and debugs application software.
  • Conducts analysis and collaborates with subject matter experts in the planning, design, development, and utilization of electronic data processing systems for information storage, processing, presentation, manipulation, display, or reporting.
  • Ability to support system integration, test, development, and execution of various types of complex systems.
  • Develops technical solutions to complex problems, which require the regular use of ingenuity and creativity.
  • Participate in troubleshooting systems to resolve complex issues, interact, and coordinate with engineers responsible for sustaining operational and test systems

Qualifications

  • (5+) years experience
  • US Citizenship required
  • Ability to obtain a Secret Clearance
  • Experience developing software with C/C++, Java, Python and FORTRAN
  • Experience with real-time embedded software for ground-based radar
  • Experience in Agile development methodologies

Desired:

  • Experience leading agile software development teams
  • Experience as a Product Owner
  • Experience sustaining PARCS, or other Strategic Warning and Surveillance radar systems such as PAVE PAWS and UEWR
  • Knowledge of the Integrated Tactical Warning and Attack Assessment mission and associated enterprise

Target salary range: $100,001 - $125,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

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