Description FDR Financial Group is offering a full-time remote Software Engineering Internship opportunity in the Financial Services industry. As an Entry-Level intern, you will have the chance to ...
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Description FDR Financial Group is offering a full-time remote Software Engineering Internship opportunity in the Financial Services industry. As an Entry-Level intern, you will have the chance to ...
Qualifications & Skills Educational Background: - Bachelor's degree in Engineering, Computer ... supporting manufacturing software solutions (Opcenter, MES, APS, QMS, or similar). - Hands-on ...
Qualifications & Skills Educational Background: - Bachelor's degree in Engineering, Computer ... supporting manufacturing software solutions (Opcenter, MES, APS, QMS, or similar). - Hands-on ...
Director, Software Reliability and Support Engineering
Irving, TX · On-site +1
$242K/yr
... , or DevOps. * Familiarity with ITIL concepts, incident/problem management, and support tooling. * Experience scaling support organizations in a growing SaaS or enterprise software company. Key ...
Director, Software Reliability and Support Engineering
Irving, TX · On-site +1
$242K/yr
... , or DevOps. * Familiarity with ITIL concepts, incident/problem management, and support tooling. * Experience scaling support organizations in a growing SaaS or enterprise software company. Key ...
Field Support Engineer
Houston, TX · On-site +1
$60K - $80K/yr
... software issues, and translating real-world operational insights into actionable feedback for ... This role blends hands-on field work, remote troubleshooting, and customer-facing technical ...
Field Support Engineer
Houston, TX · On-site +1
$60K - $80K/yr
... software issues, and translating real-world operational insights into actionable feedback for ... This role blends hands-on field work, remote troubleshooting, and customer-facing technical ...
VitalSuite Support Engineer Location: Remote work( Willing to work in CST business hours) Duration ... software solutions (preferable VitalSuite) At least 2-3 years of experience supporting software ...
VitalSuite Support Engineer Location: Remote work( Willing to work in CST business hours) Duration ... software solutions (preferable VitalSuite) At least 2-3 years of experience supporting software ...
Technical Support Engineer
Austin, TX · Remote
Technical Support Engineer Remote ABOUT THE ROLE: This is a unique opportunity to join HiddenLayer as an early member of the Technical Support Engineering team. As a Technical Support Engineer, you ...
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Technical Support Engineer
Austin, TX · Remote
Technical Support Engineer Remote ABOUT THE ROLE: This is a unique opportunity to join HiddenLayer as an early member of the Technical Support Engineering team. As a Technical Support Engineer, you ...
This role is a remote position with an estimated 50% travel requirement. Preference for candidates ... support at peopleconnectvendorsnam.func@siemens-healthineers.com. Please note HR People Connect ...
This role is a remote position with an estimated 50% travel requirement. Preference for candidates ... support at peopleconnectvendorsnam.func@siemens-healthineers.com. Please note HR People Connect ...
This role is a remote position with an estimated 50% travel requirement. Preference for candidates ... support at peopleconnectvendorsnam.func@siemens-healthineers.com. Please note HR People Connect ...
This role is a remote position with an estimated 50% travel requirement. Preference for candidates ... support at peopleconnectvendorsnam.func@siemens-healthineers.com. Please note HR People Connect ...
Application Support Engineer
Irving, TX · Remote
$60 - $65/hr
Job Title: Application Support Engineer Job Location: Irving TX & Westlake TX Onsite Only Locals ... This is a remote position.
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Application Support Engineer
Irving, TX · Remote
$60 - $65/hr
Job Title: Application Support Engineer Job Location: Irving TX & Westlake TX Onsite Only Locals ... This is a remote position.
Product Support Engineer I
Dallas, TX · Remote
Gravitate is looking for a Product Support Engineer I to join our remote Support team. This is a ... The Non-Negotiables: * 3+ years of experience in SaaS, software, product support, technical support ...
Product Support Engineer I
Dallas, TX · Remote
Gravitate is looking for a Product Support Engineer I to join our remote Support team. This is a ... The Non-Negotiables: * 3+ years of experience in SaaS, software, product support, technical support ...
Software Engineering Manager
Waco, TX · Remote
You've been a software engineer, so you know what it takes to build software. But your true calling ... Remote work demands clear writing, clear writing is clear thinking, and clear thinking is how you ...
Software Engineering Manager
Waco, TX · Remote
You've been a software engineer, so you know what it takes to build software. But your true calling ... Remote work demands clear writing, clear writing is clear thinking, and clear thinking is how you ...
SOFTWARE ENGINEER
Austin, TX · Remote
This role sits a step above Application Support Engineer, expected to take ownership of meaningful ... Hybrid onsite in Austin, TX and remote Fringe Benefit Group provides equal employment opportunities ...
SOFTWARE ENGINEER
Austin, TX · Remote
This role sits a step above Application Support Engineer, expected to take ownership of meaningful ... Hybrid onsite in Austin, TX and remote Fringe Benefit Group provides equal employment opportunities ...
Customer Support Engineer
Dallas, TX · Remote
$60K - $100K/yr
Proficiency with support tools, CRM systems, and remote support technologies. * Adaptability to ... Customer Support Engineer candidates based in Dallas or Austin, TX are preferred. Compensation ...
Customer Support Engineer
Dallas, TX · Remote
$60K - $100K/yr
Proficiency with support tools, CRM systems, and remote support technologies. * Adaptability to ... Customer Support Engineer candidates based in Dallas or Austin, TX are preferred. Compensation ...
Customer Support Engineer
Dallas, TX · On-site +1
We are building the enterprise software infrastructure to capture, catalog, refine, enrich, and ... Summary As a Customer Support Engineering team you will be regarded as a VAST Data technical expert ...
Customer Support Engineer
Dallas, TX · On-site +1
We are building the enterprise software infrastructure to capture, catalog, refine, enrich, and ... Summary As a Customer Support Engineering team you will be regarded as a VAST Data technical expert ...
Customer Support Engineer
Dallas, TX · Remote
$60K - $100K/yr
Proficiency with support tools, CRM systems, and remote support technologies. * Adaptability to ... Customer Support Engineer candidates based in Dallas or Austin, TX are preferred. Compensation ...
Customer Support Engineer
Dallas, TX · Remote
$60K - $100K/yr
Proficiency with support tools, CRM systems, and remote support technologies. * Adaptability to ... Customer Support Engineer candidates based in Dallas or Austin, TX are preferred. Compensation ...
Customer Support Engineer
Dallas, TX · On-site +1
$60K - $100K/yr
Proficiency with support tools, CRM systems, and remote support technologies. * Adaptability to ... Customer Support Engineer candidates based in Dallas or Austin, TX are preferred. Compensation ...
Customer Support Engineer
Dallas, TX · On-site +1
$60K - $100K/yr
Proficiency with support tools, CRM systems, and remote support technologies. * Adaptability to ... Customer Support Engineer candidates based in Dallas or Austin, TX are preferred. Compensation ...
IT Support Engineer III - Austin Remote
Austin, TX · On-site +1
Position Overview The IT Support Engineer III is a senior technical role responsible for advanced ... Support healthcare and dental software applications and imaging systems * Lead and execute ...
IT Support Engineer III - Austin Remote
Austin, TX · On-site +1
Position Overview The IT Support Engineer III is a senior technical role responsible for advanced ... Support healthcare and dental software applications and imaging systems * Lead and execute ...
Technical Support Engineer 2 (Remote)
Dallas, TX · On-site +1
The Technical Support Engineer 2 is a member of the Tier 2 Technical Support team in the Managed Services department and reports to the Manager of Support Operations. This individual will provide ...
Technical Support Engineer 2 (Remote)
Dallas, TX · On-site +1
The Technical Support Engineer 2 is a member of the Tier 2 Technical Support team in the Managed Services department and reports to the Manager of Support Operations. This individual will provide ...
Technical Support Engineer
Plano, TX · On-site +1
The Technical Support Engineer is a critical role responsible for the deep-dive investigation and ... software. You will be the technical point of contact for our customers, ensuring that system ...
Technical Support Engineer
Plano, TX · On-site +1
The Technical Support Engineer is a critical role responsible for the deep-dive investigation and ... software. You will be the technical point of contact for our customers, ensuring that system ...
Remote | Time Zone: (US, Canada, Brazil, Chile, Colombia, Mexico) (8AM-5PM Pacific) About Virtasant ... This role is deeply developer-facing and centers on build pipelines, software supply chain ...
Remote | Time Zone: (US, Canada, Brazil, Chile, Colombia, Mexico) (8AM-5PM Pacific) About Virtasant ... This role is deeply developer-facing and centers on build pipelines, software supply chain ...
Remote Software Support Engineer information
What does a Remote Software Support Engineer do?
A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.
What are the key skills and qualifications needed to thrive as a Remote Software Support Engineer, and why are they important?
To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.
What are some common challenges faced by Remote Software Support Engineers and how can they be addressed?
Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.
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What are popular job titles related to Remote Software Support Engineer jobs in Texas? For Remote Software Support Engineer jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Remote Software Support Engineer jobs in Texas look for? The top searched job categories for Remote Software Support Engineer jobs in Texas are:
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Full-time
Posted 3 days ago
Job description
Description
FDR Financial Group is offering a full-time remote Software Engineering Internship opportunity in the Financial Services industry. As an Entry-Level intern, you will have the chance to gain hands-on experience and contribute to innovative projects while working from the comfort of your own location. This internship provides a valuable learning experience and exposure to real-world software development in the financial sector.
Responsibilities:- Collaborate with the development team to design, develop, and test software solutions
- Assist in troubleshooting and debugging software issues
- Participate in code reviews and provide constructive feedback
- Contribute to the improvement of existing software applications
- Research and implement new technologies to enhance software capabilities
- Pursuing a degree in Computer Science, Software Engineering, or related field
- Basic understanding of programming languages such as Java, Python, or C++
- Strong problem-solving skills and attention to detail
- Ability to work independently and in a team environment
- Excellent communication and interpersonal skills