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Freelance Software Support Engineer Jobs in Texas

Kiongroup

Software Support Engineer

Plano, TX · On-site

$65K - $140K/yr

Dematic is looking for a talented Software Support Engineer to provide remote, second level customer support with Dematic's Customer Service team. The work schedule for this opening is rotating 12 ...

US Bank

Software Support Engineer

Irving, TX · On-site

Collaborate with Engineering, Infrastructure, Product, and Support teams to resolve software defects, configuration issues, data quality concerns, and third-party dependency failures. * Develop and ...

New

Amat

Global Software Support Engineer I

Austin, TX

$70K - $95K/yr

... support via Software Ticketing system. 3. Provides assistance in analysis of software issues reported on customer tools by field engineers. Aligns and delivers in line with group objectives. 4. ...

Socket.dev

Global Software Support Engineer I

Austin, TX · On-site

$70 - $96/hr

... software support via Software Ticketing system. * 3. Provides assistance in analysis of software issues reported on customer tools by field engineers. Aligns and delivers in line with group ...

New

Tyler Technologies, Inc.

Software Engineer

Plano, TX · On-site

Associate Software Support Specialist - Entry Level Provide basic-level software support for Tyler ... Software Developer - Temporary We are seeking a Software Developer to join our team. Given the ...

Experis

NonStop Software Engineer (TX/VA)

Plano, TX · On-site

$70/hr

NonStop Technical Support - OS (Guardian and OSS), Coldloads, Safeguard, TAL, FUP, PUP, SCF ... engineering standards. * Develops software solutions to address manual and repeatable work or ...

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Freelance Software Support Engineer information

What is the difference between Freelance Software Support Engineer vs Technical Support Specialist?

AspectFreelance Software Support EngineerTechnical Support Specialist
CredentialsRelevant certifications (e.g., CompTIA, Microsoft)Often similar certifications, sometimes less specialized
Work EnvironmentFreelance, remote or on-site, project-basedIn-house or remote, employed by a company
Employer & IndustryClients across various industries, independent contractorsTypically employed by tech companies, service providers
Search & Comparison IntentFreelance Software Support Engineer vs Technical Support Specialist

The main difference lies in employment status and work setup. Freelance Software Support Engineers operate independently, often on project-based contracts, while Technical Support Specialists are usually employed by a company. Both roles require technical certifications and involve troubleshooting, but the freelance role offers more flexibility and diverse clients.

What are the most commonly searched types of Software Support Engineer jobs in Texas?

The most popular types of Software Support Engineer jobs in Texas are:

What are popular job titles related to Freelance Software Support Engineer jobs in Texas?

For Freelance Software Support Engineer jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Freelance Software Support Engineer jobs in Texas look for?

The top searched job categories for Freelance Software Support Engineer jobs in Texas are:

What cities in Texas are hiring for Freelance Software Support Engineer jobs?

Cities in Texas with the most Freelance Software Support Engineer job openings:

Freelance Software Support Engineer jobs near you
Infographic showing various Freelance Software Support Engineer job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 19% Part Time, 6% Contract, and 1% Nights. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Software Support Engineer

Kiongroup

Plano, TX • On-site

$65K - $140K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Dematic is looking for a talented Software Support Engineer to provide remote, second level customer support with Dematic's Customer Service team. The work schedule for this opening is rotating 12-hour day shifts, four days on and four days off. The employee will work closely with customers, first level technicians, and software/technical engineers to resolve customer issues. The employee may participate in emergency situations requiring on-site support. Ideal candidates will possess knowledge of multiple programming languages, operating systems, databases, and networking.We offer:

What We Offer:

  • Career Development
  • Competitive Compensation and Benefits
  • Pay transparency
  • Global Opportunities

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The base pay range for this role is estimated to be$65,000 - $140,000 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

Tasks and Qualifications:

What you Will Do in This Role:

  • Provide technical support to customers via phone, email, and chat.
  • Diagnose and troubleshoot software issues
  • Collaborate with the development team to resolve complex issues
  • Document and track customer issues and problems.
  • Assist in the creation of support documentation and knowledge base articles.
  • Conduct training sessions for customers on software usage.
  • Travel approximately 5% of the time to different customer locations and Dematic locations in the United States
  • Participate in an on-call rotation during non-business hours

What We Are Looking For:

  • Bachelor's Degree (Computer Science, Software Engineering, or related field)
  • Proven experience in software support or a similar role
  • Strong problem solving skills and attention to detail.
  • Excellent communication skills, both written and verbal.
  • Experience with Oracle / MS SQL databases
  • Experience with Windows operatingsystems
  • Material handling experience
  • Experience with Java, C, C#, or Python
  • Customer Service experience

Apply