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Freelance Software Support Engineer Jobs in Texas

GLG

Software Support Engineer

Austin, TX

We're seeking a Software Support Engineer to help improve and maintain GLG's software that matches companies around the world with experts who can help them make decisions on demand. As a part of our ...

GLG

Software Support Engineer

Austin, TX

We're seeking a Software Support Engineer to help improve and maintain GLG's software that matches companies around the world with experts who can help them make decisions on demand. As a part of our ...

IRMI

Software Support Analyst - Hybrid

Dallas, TX · Hybrid

IRMI is seeking a DFW-based Software Support Analyst to join our IT team. In this role, you'll work closely with developers, infrastructure teams, and business users to troubleshoot software issues ...

IRMI

Software Support Analyst - Hybrid

Dallas, TX · On-site

IRMI is seeking a DFW-based Software Support Analyst to join our IT team. In this role, you'll work closely with developers, infrastructure teams, and business users to troubleshoot software issues ...

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Freelance Software Support Engineer information

What is the difference between Freelance Software Support Engineer vs Technical Support Specialist?

AspectFreelance Software Support EngineerTechnical Support Specialist
CredentialsRelevant certifications (e.g., CompTIA, Microsoft)Often similar certifications, sometimes less specialized
Work EnvironmentFreelance, remote or on-site, project-basedIn-house or remote, employed by a company
Employer & IndustryClients across various industries, independent contractorsTypically employed by tech companies, service providers
Search & Comparison IntentFreelance Software Support Engineer vs Technical Support Specialist

The main difference lies in employment status and work setup. Freelance Software Support Engineers operate independently, often on project-based contracts, while Technical Support Specialists are usually employed by a company. Both roles require technical certifications and involve troubleshooting, but the freelance role offers more flexibility and diverse clients.

What are the most commonly searched types of Software Support Engineer jobs in Texas?

The most popular types of Software Support Engineer jobs in Texas are:

What are popular job titles related to Freelance Software Support Engineer jobs in Texas?

For Freelance Software Support Engineer jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Freelance Software Support Engineer jobs in Texas look for?

The top searched job categories for Freelance Software Support Engineer jobs in Texas are:

What cities in Texas are hiring for Freelance Software Support Engineer jobs?

Cities in Texas with the most Freelance Software Support Engineer job openings:

Freelance Software Support Engineer jobs near you
Infographic showing various Freelance Software Support Engineer job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Software Support Engineer

GLG

Austin, TX

Full-time

Re-posted 21 days ago

Job description

GLG is the world’s leading B2B platform connecting professionals with expertise. We connect thousands of clients to the largest global network of subject-matter experts across every sector. We bring the power of insight to every great professional decision.

Our Product Engineering group is responsible for GLG’s technology platforms that connect GLG’s clients with insights needed to make important business decisions.  We're seeking a Software Support Engineer to help improve and maintain GLG’s software that matches companies around the world with experts who can help them make decisions on demand.  As a part of our Product Engineering team, you’ll pair with other engineers, product managers, and users to help resolve issues and improve our technology.

Key Responsibilities Include (but are not limited to):

  • Help ensure the continuous operation and reliability of GLG's critical systems.
  • Interface with Engineering and Helpdesk to triage and resolve system issues.
  • Diagnose and resolve issues when identified.
  • Communicate resolutions to stakeholders and be able to explain technical solutions to non-technical people.

An Ideal Candidate Will Have the Following:

  • A degree in computer science (or related engineering degree), or demonstrable equivalent technical proficiency is required.
  • A growth mindset, and an eagerness to learn new languages and technologies used across GLG including JavaScript, TypeScript, Python, and SQL.
  • Experience using Claude, Copilot, Opencode and other AI Toolsets. 
  • A strong interest in problem solving and collaboration.
  • The ability to investigate and diagnose system problems.
  • The ability to effectively communicate between audiences of differing technical skill levels.

Apply