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Freelance Software Support Engineer Jobs in Texas

Lightedge

Support Engineer

Austin, TX · On-site

Lightedge Solutions is currently looking for an experienced and dynamic Support Engineer to join ... Proficiency in configuring and maintaining Backup Software (Veeam and Commvault) and Disaster ...

Lightedge

Support Engineer

Austin, TX · On-site

Lightedge Solutions is currently looking for an experienced and dynamic Support Engineer to join ... Proficiency in configuring and maintaining Backup Software (Veeam and Commvault) and Disaster ...

Lightedge

Support Engineer

Austin, TX · On-site

Lightedge Solutions is currently looking for an experienced and dynamic Support Engineer to join ... Proficiency in configuring and maintaining Backup Software (Veeam and Commvault) and Disaster ...

Experlogix

Product Support Engineer

Dallas, TX · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary As a Product Support Engineer, you will become a technical expert in the Design ... Participate in product testing and validation of software fixes and new features. * Continuously ...

Experlogix

Product Support Engineer

Dallas, TX · Remote

$85K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary As a Product Support Engineer, you will become a technical expert in the Design ... Participate in product testing and validation of software fixes and new features. * Continuously ...

ValvTechnologies

Field Support Engineer

Houston, TX · On-site

Job Title: Sr. Field Support Engineer Experience Required: 8-10 years of product application ... Ability to use engineering design and analysis tools, as well as Microsoft Office software and ...

Integritek

Support Engineer

Austin, TX

... software, systems tools and IT processes). Consult with other business units (e.g. application development groups, Field Services Technical Support, etc.) to configure platforms for product ...

Experlogix

Product Support Engineer

Dallas, TX · On-site

$65K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary As a Product Support Engineer, you will become a technical expert in the Design ... Participate in product testing and validation of software fixes and new features. * Continuously ...

BBG, INC.

SYSTEMS SUPPORT ENGINEER

Dallas, TX · On-site +1

Configure, maintain, and support appraisal software, integrations, and user accounts. Monitor ... Systems Support Engineer will: Resolve user issues quickly with minimal business disruption.

BBG, INC.

SYSTEMS SUPPORT ENGINEER

Dallas, TX · On-site

Configure, maintain, and support appraisal software, integrations, and user accounts. * Monitor ... Engineer will: * Resolve user issues quickly with minimal business disruption. * Maintain high ...

Integritek

Support Engineer

Austin, TX · On-site

... software, systems tools and IT processes). • Consult with other business units (e.g. application development groups, Field Services Technical Support, etc.) to configure platforms for product ...

Alleare Consulting

IT Support Engineer

Dallas, TX · On-site

IT Support Engineer Fulltime Dallas, TX (on-site) IMMEDIATE NEW JOB OPENING for an IT Support ... Fresh Service Helpdesk software * Smart devices iPhone /iPad/ Android * Printer/Print server ...

Stasis Drilling Solutions

MPD SUPPORT ENGINEER

Houston, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

MPD Support Engineer Reports to: Engineering Manager Employment: Full-Time FLSA Status : Non-Exempt ... Competent in the use of drilling engineering calculating programs and other related software * Must ...

Avior

Software Technical Support Specialist

Irving, TX · On-site

$42K - $52K/yr

In this role, you will work closely with senior developers and other team members to support, test, and maintain software applications. This is an excellent opportunity for individuals with a degree ...

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All JobsSoftware Support Engineer JobsFreelance Software Support Engineer JobsFreelance Software Support Engineer Jobs in Texas

Freelance Software Support Engineer information

What is the difference between Freelance Software Support Engineer vs Technical Support Specialist?

AspectFreelance Software Support EngineerTechnical Support Specialist
CredentialsRelevant certifications (e.g., CompTIA, Microsoft)Often similar certifications, sometimes less specialized
Work EnvironmentFreelance, remote or on-site, project-basedIn-house or remote, employed by a company
Employer & IndustryClients across various industries, independent contractorsTypically employed by tech companies, service providers
Search & Comparison IntentFreelance Software Support Engineer vs Technical Support Specialist

The main difference lies in employment status and work setup. Freelance Software Support Engineers operate independently, often on project-based contracts, while Technical Support Specialists are usually employed by a company. Both roles require technical certifications and involve troubleshooting, but the freelance role offers more flexibility and diverse clients.

What are the most commonly searched types of Software Support Engineer jobs in Texas?

The most popular types of Software Support Engineer jobs in Texas are:

What are popular job titles related to Freelance Software Support Engineer jobs in Texas?

For Freelance Software Support Engineer jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Freelance Software Support Engineer jobs in Texas look for?

The top searched job categories for Freelance Software Support Engineer jobs in Texas are:

What cities in Texas are hiring for Freelance Software Support Engineer jobs?

Cities in Texas with the most Freelance Software Support Engineer job openings:

Freelance Software Support Engineer jobs near you
Infographic showing various Freelance Software Support Engineer job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Support Engineer

Lightedge

Austin, TX • On-site

Other

Re-posted 20 days ago

Job description

Lightedge Solutions is currently looking for an experienced and dynamic Support Engineer to join our team. In this role, you will collaborate with multiple departments and stakeholders across a diverse range of technologies and technical areas ranging from network architecture to storage solutions, disaster recovery to virtualization, and more. This role empowers you to work on cutting-edge technologies and contributes to our commitment to innovation and customer support excellence.
If you are someone who wants to join a rapidly growing team and impact change, while constantly expanding your technical knowledge, aptitude, and exposure, this is a fantastic opportunity for you!
Responsibilities
  • Act as a technical leader within the Operations Support team
  • Receive and work escalations from Support Team members and provide timely and effective resolutions within SLAs
  • Support Premier level customers following designated procedures and priorities
  • Solve complex customer issues involvingNetwork Routing and Switching,Network Security and Firewall, Virtualization, Storage, andBackup and Disaster Recovery
  • Collaborate with Platform Engineers for advanced troubleshooting, issue resolution, and root cause analysis
  • Engage with Operations Leaders to improve operational processes, driving efficiency and productivity
  • Lead by example by updating internal documentation of procedures, solutions to common problems, and customer-facing support materials
  • Partner with our internal Educational Services team in recommending additions or modifications to existing technician training programs
  • Participate in knowledge-sharing activities
  • Partner with Platform Owners, Product Directors, and Key Stakeholders to improve products, operational processes, and complete projects
  • Provide after-hours support as part of an operations on-call rotation to maintain high availability of services
  • Able to use AI (ChatGPT and Copilot) to improve efficiency and quality of work
  • Maintain continued education and certifications
  • Work in ServiceNow to support internal and external customers

Requirements
  • Exceptional written and verbal communication skills
  • Ability to manage multiple assignments and operate with minimal supervision, adjusting priorities accordingly
  • Able to maintain a professional demeanor under stress
  • Demonstrated willingness to learn and adapt to changes in technology, tools, and processes
  • Possess an analytical and problem-solving mindset
  • 5 Years of cross platform support experience with at least 3 years of that experience in a Cloud Provider or Managed Service Provider (MSP) environment
  • Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience
  • Strong experience with Cisco routers and switches
  • Basic understanding of Linux/Unix and Windows operating systems
  • Familiarity with cloud orchestration and automation tools (Ansible, Terraform, etc.) is good to have
  • Proficiency in configuring and maintaining Backup Software (Veeam and Commvault) and Disaster Recovery solutions (Zerto and VCDA)
  • Extensive experience in managing Private Cloud virtualization environments, particularly VMware
  • Intermediate knowledge of storage solutions, with a preference for experience (Pure, IBM, and NetApp)
  • Advanced knowledge of configuration and maintenance of firewalls (FortiGate and Palo Alto)
  • Possess an intermediate understanding of networking principles
  • Proficiency in interpreting network diagrams and layouts
  • Cisco certifications preferred but not required; CCNP, CCIP, CCIE

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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