Houston, TX · On-site
$50.25 - $66.50/hr
Will support their Apple and Dell customer base on various projects and development * Decent-size team (5-6) that this person will be working and collaborating with on this project * Great culture
Houston, TX · On-site
$50.25 - $66.50/hr
Will support their Apple and Dell customer base on various projects and development * Decent-size team (5-6) that this person will be working and collaborating with on this project * Great culture
Round Rock, TX · On-site
$153K - $198K/yr
... support tools and channels. Quite simply, we put the customer at the heart of Dell Technologies. Join us to do the best work of your career and make a profound impact as a VoC Strategic Listening ...
Round Rock, TX · On-site
$153K - $198K/yr
... support tools and channels. Quite simply, we put the customer at the heart of Dell Technologies. Join us to do the best work of your career and make a profound impact as a VoC Strategic Listening ...
Austin, TX · On-site +1
$175K - $226K/yr
Solution Support as a Service (SSaaS) for PowerEdge XE Support, Customer Delivery Executive (CDE) At Dell Technologies, world-class service doesn't end when a customer purchases our innovative ...
Austin, TX · On-site +1
$175K - $226K/yr
Solution Support as a Service (SSaaS) for PowerEdge XE Support, Customer Delivery Executive (CDE) At Dell Technologies, world-class service doesn't end when a customer purchases our innovative ...
Round Rock, TX · On-site
$60K - $78K/yr
Technical Support Engineer 1 - NA Compute ProSupport At Dell Technologies, world-class service doesn't end when a customer purchases our innovative products. Our Technical Support team is there for ...
Round Rock, TX · On-site
$60K - $78K/yr
Technical Support Engineer 1 - NA Compute ProSupport At Dell Technologies, world-class service doesn't end when a customer purchases our innovative products. Our Technical Support team is there for ...
Round Rock, TX · On-site
$74K - $96K/yr
Technical Support Engineer 2 - PowerEdge XE - Round Rock, TX At Dell Technologies, world-class service doesn't end when a customer purchases our innovative products. Our Technical Support team is ...
Round Rock, TX · On-site
$74K - $96K/yr
Technical Support Engineer 2 - PowerEdge XE - Round Rock, TX At Dell Technologies, world-class service doesn't end when a customer purchases our innovative products. Our Technical Support team is ...
... support tools and channels. Quite simply, we put the customer at the heart of Dell Technologies. Join us to do the best work of your career and make a profound impact as a VoC Strategic Listening ...
... support tools and channels. Quite simply, we put the customer at the heart of Dell Technologies. Join us to do the best work of your career and make a profound impact as a VoC Strategic Listening ...
Boston, TX · On-site
Even better, customers validate that leadership every day through strong Gartner Peer Insights ... The Role & The Team Druva is looking to hire a Senior Dell Alliances Sales Engineer supporting the ...
Boston, TX · On-site
Even better, customers validate that leadership every day through strong Gartner Peer Insights ... The Role & The Team Druva is looking to hire a Senior Dell Alliances Sales Engineer supporting the ...
Houston, TX · On-site
$57K - $67K/yr
... world-class, customer support to a large, complex and constantly changing organization. The ... Resolves more complex and non-routine hardware related issues on Dell desktops and laptops, Lenovo ...
Houston, TX · On-site
$57K - $67K/yr
... world-class, customer support to a large, complex and constantly changing organization. The ... Resolves more complex and non-routine hardware related issues on Dell desktops and laptops, Lenovo ...
Midland, TX · On-site
$20/hr
Provide training and support to Retail Sales Associates and Leadership. * Complete Endcap and ... Be able to not only promote the Dell brand to customers but also work closely with store associates ...
Midland, TX · On-site
$20/hr
Provide training and support to Retail Sales Associates and Leadership. * Complete Endcap and ... Be able to not only promote the Dell brand to customers but also work closely with store associates ...
Provide training and support to Retail Sales Associates and Leadership. * Complete Endcap and ... Be able to not only promote the Dell brand to customers but also work closely with store associates ...
Quick apply
Provide training and support to Retail Sales Associates and Leadership. * Complete Endcap and ... Be able to not only promote the Dell brand to customers but also work closely with store associates ...
Austin, TX · On-site
$125 - $150/hr
Sell-In and Design-Win Support Ability to help AMD win new Dell platforms by supporting customer presentations, product positioning, competitive analysis, and internal execution alignment. KEY ...
Austin, TX · On-site
$125 - $150/hr
Sell-In and Design-Win Support Ability to help AMD win new Dell platforms by supporting customer presentations, product positioning, competitive analysis, and internal execution alignment. KEY ...
Midland, TX · On-site
$20/hr
Provide training and support to Retail Sales Associates and Leadership. * Complete Endcap and ... Be able to not only promote the Dell brand to customers but also work closely with store associates ...
Midland, TX · On-site
$20/hr
Provide training and support to Retail Sales Associates and Leadership. * Complete Endcap and ... Be able to not only promote the Dell brand to customers but also work closely with store associates ...
Midland, TX · On-site
$20/hr
Provide training and support to Retail Sales Associates and Leadership. * Complete Endcap and ... Be able to not only promote the Dell brand to customers but also work closely with store associates ...
Midland, TX · On-site
$20/hr
Provide training and support to Retail Sales Associates and Leadership. * Complete Endcap and ... Be able to not only promote the Dell brand to customers but also work closely with store associates ...
Partner with Dell ISG sales teams to identify and develop end-customer opportunities powered by advanced technology. * Support joint account planning and pipeline development to accelerate AI ...
Partner with Dell ISG sales teams to identify and develop end-customer opportunities powered by advanced technology. * Support joint account planning and pipeline development to accelerate AI ...
Sell-In and Design-Win Support -- Ability to help AMD win new Dell platforms by supporting customer presentations, product positioning, competitive analysis, and internal execution alignment. KEY ...
Sell-In and Design-Win Support -- Ability to help AMD win new Dell platforms by supporting customer presentations, product positioning, competitive analysis, and internal execution alignment. KEY ...
A core part of the role is enabling Dell's global seller teams, ensuring they're equipped to ... Work closely with delivery and support teams to ensure successful implementation and customer ...
A core part of the role is enabling Dell's global seller teams, ensuring they're equipped to ... Work closely with delivery and support teams to ensure successful implementation and customer ...
Austin, TX · On-site
$113K/yr
Sell-In and Design-Win Support - Ability to help AMD win new Dell platforms by supporting customer presentations, product positioning, competitive analysis, and internal execution alignment. KEY ...
Austin, TX · On-site
$113K/yr
Sell-In and Design-Win Support - Ability to help AMD win new Dell platforms by supporting customer presentations, product positioning, competitive analysis, and internal execution alignment. KEY ...
Houston, TX · On-site
$60 - $80/hr
... world-class, customer support to a large, complex and constantly changing organization. The ... Resolves more complex and non-routine hardware related issues on Dell desktops and laptops, Lenovo ...
Houston, TX · On-site
$60 - $80/hr
... world-class, customer support to a large, complex and constantly changing organization. The ... Resolves more complex and non-routine hardware related issues on Dell desktops and laptops, Lenovo ...
Austin, TX · On-site +1
$74K - $93K/yr
... on-site support and creating a great customer experience. Responsibilities You will: * Triage issues with direction from Dell support * Execute plan of action from Dell Domain Engineer/L3 ...
Austin, TX · On-site +1
$74K - $93K/yr
... on-site support and creating a great customer experience. Responsibilities You will: * Triage issues with direction from Dell support * Execute plan of action from Dell Domain Engineer/L3 ...
Austin, TX · On-site +1
$72K - $93K/yr
... support and creating a great customer experience. You will: * Triage issues with direction from Dell support * Execute plan of action from Dell Domain Engineer/L3 - (communicate using Teams, Email ...
Austin, TX · On-site +1
$72K - $93K/yr
... support and creating a great customer experience. You will: * Triage issues with direction from Dell support * Execute plan of action from Dell Domain Engineer/L3 - (communicate using Teams, Email ...
A Dell Customer Support job involves assisting customers with technical issues, product inquiries, warranty services, and troubleshooting for Dell products. Support representatives communicate via phone, chat, or email to resolve issues efficiently. They also provide guidance on system upgrades, software installations, and general product usage. Strong problem-solving skills and customer service expertise are essential for success in this role.
A typical day in Dell Customer Support involves assisting customers with hardware or software issues via phone, email, or live chat, accurately documenting cases in the company’s support system, and following up to ensure resolution. You’ll often work closely with team members and technical specialists to troubleshoot complex problems, escalate issues when necessary, and share best practices. The environment is usually fast-paced and team-oriented, with regular training sessions aimed at keeping skills updated as Dell products evolve. This role offers great opportunities to develop technical knowledge, customer service expertise, and problem-solving skills that can support career advancement within Dell or the broader tech industry.
To thrive as a Dell Customer Support professional, you need strong problem-solving skills, technical troubleshooting abilities, and a solid understanding of Dell products and services, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and remote diagnostic tools is commonly required, and certifications such as CompTIA A+ or Dell’s own training credentials are advantageous. Excellent communication, patience, and a customer-focused attitude help individuals stand out in this position. These skills are critical for resolving customer issues efficiently, ensuring high satisfaction, and maintaining Dell’s reputation for quality support.
The most popular types of Dell Customer Support jobs in Texas are:
For Dell Customer Support jobs in Texas, the most frequently searched job titles are:
The top searched job categories for Dell Customer Support jobs in Texas are:
Cities in Texas with the most Dell Customer Support job openings:
$50.25 - $66.50/hr
Full-time
Re-posted 19 days ago
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It services
51 - 200 Employees
Rocky Hill, CT, US
