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Entry Level Dell Customer Support Jobs in Texas (NOW HIRING)

Collabera LLC

Entry Level Support

Addison, TX · On-site

$23 - $25/hr

Job Title: Entry Level IT Support Location: Addison, TX 75001 Work Arrangement: Hybrid (4 day ... Manage multiple live chats while maintaining a high level of customer service. * Identify ...

CBG Surveying Texas

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Customer Support Specialist (Tier-One)

Garland, TX · On-site

As the first point of contact for our clients, this entry-level role is responsible for providing exceptional customer service while supporting daily operations. This is a high-volume phone position.

Way

Manager, Customer Operations and Support

Austin, TX

$132K/yr

... Dell), at a $100M valuation. As the company continues its rapid growth, we're seeking visionary ... Manage Human and AI Customer Support Agents : Actively manage agents to ensure they are trained ...

Way

Manager, Customer Operations and Support

Austin, TX · On-site

$132K/yr

... Dell), at a $100M valuation. As the company continues its rapid growth, we're seeking visionary ... Manage Human and AI Customer Support Agents : Actively manage agents to ensure they are trained ...

POW Marketing

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Sales & Customer Support Representative - Immediate Start | Dallas

Dallas, TX · On-site

$35K - $44K/yr

Sales & Customer Support Representative - Immediate Start | Weekly Pay Dallas, TX | Full-Time | On ... Many of our team members started in entry-level roles and quickly advanced into training and ...

Dell, Inc.

Hardware, Acoustical Engineer2

Round Rock, TX · On-site

$101K - $130K/yr

Benefits and Perks of working at Dell Technologies Your life. Your health. Supported by your ... to meet our customers' needs. Dell has a pedigree as a leader in the industry in developing ...

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Entry Level Dell Customer Support information

What does an entry level Dell customer support representative do?

An Entry Level Dell Customer Support representative assists customers with questions, troubleshooting, and resolving issues related to Dell products and services. They handle inquiries via phone, email, or chat, providing technical support, product information, and basic troubleshooting steps. These representatives are also responsible for documenting interactions, escalating complex issues, and ensuring a positive customer experience. Training is typically provided to help them understand Dell's products and support systems.

What are the key skills and qualifications needed to thrive as an entry level Dell customer support representative?

To excel as an Entry Level Dell Customer Support representative, you need basic computer literacy, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and Dell product knowledge is typically required. Strong verbal communication, patience, and active listening skills help build rapport with customers and resolve issues efficiently. These competencies ensure timely and effective support, boosting customer satisfaction and reinforcing Dell’s reputation.

What are some common challenges faced by entry level Dell customer support representatives, and how can they be overcome?

Entry Level Dell Customer Support representatives often encounter challenges such as handling a high volume of support requests, troubleshooting a wide range of technical issues, and communicating effectively with customers who may have varying levels of technical knowledge. To overcome these challenges, representatives benefit from following structured troubleshooting guides, leveraging internal knowledge bases, and actively participating in team training sessions. Additionally, practicing patience and clear communication helps build customer trust and leads to more successful resolutions.

What are the most commonly searched types of Dell Customer Support jobs in Texas?

The most popular types of Dell Customer Support jobs in Texas are:

What are popular job titles related to Entry Level Dell Customer Support jobs in Texas?

For Entry Level Dell Customer Support jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Entry Level Dell Customer Support jobs in Texas look for?

The top searched job categories for Entry Level Dell Customer Support jobs in Texas are:

What cities in Texas are hiring for Entry Level Dell Customer Support jobs?

Cities in Texas with the most Entry Level Dell Customer Support job openings:

Entry Level Dell Customer Support jobs near you
Infographic showing various Entry Level Dell Customer Support job openings in Texas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Customer Support Specialist

League City, TX • Remote

Scanning Solutions
1 - 10 employees
Learn more about Scanning Solutionsexternal

$24 - $32/hr

Full-time

Posted 8 days ago

Job description

This is a remote position.

Scanning Solutions is seeking a Customer Support Specialist to provide professional and responsive assistance to customers using the company’s technology and software solutions. The successful candidate will respond to customer inquiries, assist with routine issues, document support activities, and work with internal teams to ensure customer concerns are addressed efficiently.

This is an entry-level opportunity for a dependable and service-oriented professional who enjoys helping customers, solving problems, learning technology, and communicating clearly in a remote work environment.

Key Responsibilities:

* Respond to customer questions and service requests through approved communication channels.
* Assist customers with general software, account, and service-related questions.
* Provide clear and professional guidance to customers.
* Troubleshoot routine customer concerns using established procedures.
* Document customer interactions and maintain accurate support records.
* Escalate technical or complex issues to the appropriate department.
* Follow up on outstanding customer requests when necessary.
* Work with internal teams to help resolve customer concerns.
* Maintain a professional and positive customer experience.
* Protect confidential customer and company information.
* Follow established customer-service procedures and company policies.
* Complete assigned support and administrative tasks within established deadlines.



Requirements
* High school diploma or equivalent preferred.
* Previous customer service, administrative, technical support, or office experience is helpful but not required.
* Strong written and verbal communication skills.
* Comfortable using computers and learning new software applications.
* Strong problem-solving and organizational abilities.
* Ability to manage multiple requests and prioritize tasks.
* Dependable and able to work independently.
* Ability to communicate effectively with customers and internal teams.
* Reliable internet connection and an appropriate remote workspace.

Benefits
* Competitive hourly compensation.
* Fully remote work environment.
* Structured training and onboarding.
* Professional development opportunities.
* Supportive and collaborative work environment.
* Opportunities to develop customer service and technology skills.
* Additional company benefits may be available based on eligibility and employment status.