ZipRecruiter

Log In

2

Entry Level Customer Experience Analyst Jobs in Texas

PTP

Customer Experience Analyst - REMOTE

Austin, TX · On-site +1

Customer Experience Analyst - REMOTE PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are seeking a Customer Experience Analyst with ...

ROKA

Customer Experience Specialist - Entry Level

Austin, TX · On-site

$16.75 - $22.25/hr

ROKA is looking to add an entry level Customer Experience Specialist with the ability and passion to join our existing team and help take our Customer Experience to the next level. Responsibilities:

ROKA

Customer Experience Specialist - Entry Level

Austin, TX · On-site

$16.75 - $22.25/hr

ROKA is looking to add an entry level Customer Experience Specialist with the ability and passion to join our existing team and help take our Customer Experience to the next level. Responsibilities:

Galderma

Customer Success Analyst

Fort Worth, TX · On-site

$70 - $89/hr

The Customer Success Analyst leads customer operational initiatives for assigned accounts, supporting supply chain strategy, customer experience, and growth objectives. This role serves as the ...

Galderma

Customer Success Analyst

Fort Worth, TX · On-site

Minimum 5+ years of experience in customer service, supply chain, or O2C operations. * Strong ... Strong analytical, problem-solving, and organizational skills with the ability to identify and ...

Galderma S.A.

Customer Success Analyst

Fort Worth, TX · On-site

Minimum 5+ years of experience in customer service, supply chain, or O2C operations. * Strong ... Strong analytical, problem-solving, and organizational skills with the ability to identify and ...

CryptoGex

Entry Level Customer Service Assistant

Austin, TX · On-site

$18.50 - $28.50/hr

Position Overview We are looking for a dependable and customer-focused Entry Level Customer Service ... This role involves handling inquiries, resolving issues, and ensuring a positive experience before ...

next page

Showing results 1-20

All JobsCustomer Experience Analyst JobsEntry Level Customer Experience Analyst JobsEntry Level Customer Experience Analyst Jobs in Texas

Entry Level Customer Experience Analyst information

What does an entry level customer experience analyst do?

An Entry Level Customer Experience Analyst supports a company’s efforts to improve customer satisfaction by collecting and analyzing customer feedback, identifying trends, and recommending improvements to products or services. They often work with data from surveys, customer interactions, and reviews to help pinpoint pain points in the customer journey. Their findings help inform business strategies and enhance the overall experience for customers. This role is a great starting point for those interested in data analysis, customer service, or business development.

What are some common challenges faced by entry level customer experience analysts, and how can they be overcome?

Entry Level Customer Experience Analysts often encounter challenges such as interpreting large volumes of customer feedback and balancing multiple priorities across departments. To overcome these, it’s important to develop strong organizational and analytical skills, seek guidance from more experienced team members, and utilize available customer experience tools efficiently. Building effective communication with both customers and internal teams also helps in addressing issues quickly and learning best practices. Regular training and feedback can further ease the transition into the role and foster professional growth.

What are the key skills and qualifications needed to thrive as an entry level customer experience analyst, and why are they important?

To thrive as an Entry Level Customer Experience Analyst, you need strong analytical skills, attention to detail, and a bachelor's degree in business, marketing, or a related field. Familiarity with customer relationship management (CRM) systems, data analysis tools like Excel or Tableau, and survey platforms is typically required. Excellent communication, problem-solving, and teamwork skills help you interpret data and collaborate effectively with stakeholders. These skills and qualities are essential for accurately assessing customer feedback and driving improvements that enhance overall customer satisfaction.

What is the difference between Entry Level Customer Experience Analyst vs Customer Service Representative?

AspectEntry Level Customer Experience AnalystCustomer Service Representative
Required CredentialsBachelor's degree preferred, basic data analysis skillsHigh school diploma or equivalent, strong communication skills
Work EnvironmentOffice setting, analyzing customer data and feedbackCall centers, retail stores, direct customer interaction
Employer & Industry UsageTech, retail, finance companies focusing on customer insightsRetail, telecom, hospitality industries primarily handling customer inquiries

While both roles involve customer interaction, the Entry Level Customer Experience Analyst focuses on analyzing customer data to improve overall experience, whereas the Customer Service Representative handles direct customer inquiries and support. The analyst role requires some data skills and a focus on insights, while the representative role emphasizes communication and problem-solving skills in real-time customer interactions.

What are the most commonly searched types of Customer Experience Analyst jobs in Texas?

The most popular types of Customer Experience Analyst jobs in Texas are:

What are popular job titles related to Entry Level Customer Experience Analyst jobs in Texas?

For Entry Level Customer Experience Analyst jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Experience Analyst jobs in Texas look for?

The top searched job categories for Entry Level Customer Experience Analyst jobs in Texas are:

What cities in Texas are hiring for Entry Level Customer Experience Analyst jobs?

Cities in Texas with the most Entry Level Customer Experience Analyst job openings:

Entry Level Customer Experience Analyst jobs near you
Infographic showing various Entry Level Customer Experience Analyst job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Customer Experience Analyst

Scott & Associates, PC

Plano, TX • On-site

$22 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 29 days ago

Job description

Scott & Associates, PC is a well-established, multi-state legal recoveries firm. Since our founding in 2000, we’ve grown into a leading force in debt recovery, providing trusted and comprehensive legal solutions for financial institutions nationwide.

Our teams are driven, collaborative, and committed to delivering results.

We are seeking a motivated Customer Experience Analyst to join our Plano, TX-based team.


Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

  • Maintain a working knowledge of all federal, state, and local laws and regulations governing debt collection
  • Maintain a working knowledge of current client requirements
  • Listen to a high volume of recorded collection calls for internal quality assurance
  • Evaluate calls for regulatory compliance and adherence with client requirements
  • Providing positive and negative feedback and reporting findings to the Customer Experience Manager
  • Assist with tracking trends within the quality assurance process and other customer experience insights
  • Collaborate with Training & Compliance to bring awareness to process gaps, necessary policy updates, and deliver targeted developmental insights for the firm
  • All other duties as assigned 


Minimum Qualifications (Knowledge, Skills, and Abilities)
  • Ability to work efficiently with excellent attention to detail in a high-volume fast paced environment 
  • Minimum of two years' general office, outbound call center, call monitoring, or quality assurance experience
  • Effective oral and written communication skills with knowledge of correct grammar, spelling, and punctuation usage
  • Proficient in Microsoft Office applications such as Word, Excel, and Power Point; ability to operate basic office equipment such as a copy machine, fax machine, printer, scanner, and computer; proficient with internet research
  • Ability to multi-task and manage time effectively
  • Ability to be flexible to adapt and act quickly when urgent matters require it
  • Ability to work and maintain patience with diversified individuals of various ethnic backgrounds and professional competencies

Benefits

Eligible for medical, dental, vision, and company paid life insurance on the first of the month following 60 days of employment.

401(k) with employer match

Please visit our website, www.spalaw.com,for more information on our Firm.


Apply