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Customer Service Reviewer Jobs in Texas (NOW HIRING)

L&S Mechanical

Customer Service

Richardson, TX · On-site

$35K - $40K/yr

Description Job Summary As a Customer Service Representative at L&S, you will provide front line ... Annualized reviews for merit increases * Potential for advancement About L&S Mechanical ...

L and S Mechanical

Customer Service

Richardson, TX · On-site

$35K - $40K/yr

Job Type Full-time Description Job Summary As a Customer Service Representative at L&S, you will ... Annualized reviews for merit increases * Potential for advancement About L&S Mechanical ...

Auto-Fit Inc

CUSTOMER SERVICE

Houston, TX · On-site

$45K - $75K/yr

Encourage satisfied customers to leave Google reviews as part of providing a positive customer ... CUSTOMER SERVICE TRAINING & DEVELOPMENT: * Participate in periodic product knowledge or customer ...

Auto-Fit Inc

CUSTOMER SERVICE

Houston, TX · On-site

$45K - $75K/yr

Encourage satisfied customers to leave Google reviews as part of providing a positive customer ... CUSTOMER SERVICE TRAINING & DEVELOPMENT: * Participate in periodic product knowledge or customer ...

SUPERIOR FLOORS LLC

Customer Service Lead

Lewisville, TX · On-site

$55 - $75/hr

About the Role The Customer Service Lead - Order Entry is a hands‑on team lead who combines ... Enter, review, and update installation and service orders accurately, confirming property, product ...

Amphenol

Customer Service Representative

Houston, TX · On-site

$13.75 - $18.75/hr

The Customer Service Representative (CSR) is responsible for providing timely, accurate, and ... Receive, review, and process customer orders and purchase orders in accordance with company ...

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All JobsCustomer Service Reviewer JobsCustomer Service Reviewer Jobs in Texas

Customer Service Reviewer information

See Texas salary details

$9

$17

$25

How much do customer service reviewer jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for customer service reviewer in Texas is $17.51, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.47 per hour, depending on experience, location, and employer.

What is a customer service reviewer?

A Customer Service Reviewer evaluates customer service interactions to assess quality, professionalism, and adherence to company policies. They may listen to recorded calls, review chat transcripts, or conduct mystery shopping to provide feedback on customer experiences. The goal is to identify areas for improvement and ensure consistent service quality. Reviewers often compile reports and provide recommendations to enhance customer satisfaction.

What are the typical daily responsibilities of a customer service reviewer?

As a Customer Service Reviewer, your day-to-day responsibilities often include listening to customer interactions, evaluating them against pre-established quality criteria, and providing actionable feedback to customer service agents. You will document your observations, highlight areas for improvement, and track compliance with company standards. Additionally, you may participate in calibration sessions with team leaders to ensure consistent assessment standards. This role plays a key part in maintaining high service quality and fostering a culture of continuous improvement within the customer support team.

What are the key skills and qualifications needed to thrive as a customer service reviewer?

To thrive as a Customer Service Reviewer, you need a strong grasp of customer service principles, analytical skills, and attention to detail, often supported by experience in customer support or quality assurance roles. Familiarity with CRM software, call recording systems, and quality assessment tools is typically required. Excellent communication, objectivity, and a constructive feedback approach are invaluable soft skills for success in this role. These skills ensure that service standards are consistently evaluated and improved, leading to better customer experiences and business outcomes.

How to get a job as a customer service reviewer?

To become a customer service reviewer, candidates typically need strong communication skills, attention to detail, and experience in customer service or related fields. Relevant tools may include review platforms or feedback systems, and some positions require familiarity with data entry or reporting. Gaining experience through internships or entry-level roles can improve chances of securing such a position.

Is remote customer service reviewer a stressful job?

Remote customer service reviewer roles can involve handling customer feedback and complaints, which may be stressful during high call volumes or difficult interactions. However, the level of stress varies depending on workload, company policies, and individual coping skills, with some roles offering flexible schedules and support tools to manage stress.

What are popular job titles related to Customer Service Reviewer jobs in Texas?

For Customer Service Reviewer jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Customer Service Reviewer jobs in Texas look for?

The top searched job categories for Customer Service Reviewer jobs in Texas are:

Customer Service Reviewer jobs near you
Infographic showing various Customer Service Reviewer job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,425 per year, or $17.5 per hour.

Supervisor, Customer Service (Bilingual)

Customer Operations

El Paso, TX • On-site

Full-time

Re-posted 6 days ago

Key responsibilities

  • Lead and supervise a team of customer service representatives to ensure effective customer support.

  • Mentor and coach team members to meet performance standards and improve customer experience.

  • Motivate the team to develop solutions and take action to enhance customer satisfaction.

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Have you been told you’re a “people person?” Do you enjoy solving problems with attention and care? Ready to work with customers to resolve service related issues? If this sounds like you, you will thrive as a Supervisor on Spectrum’s Customer Service team.


Customer Service Supervisors are vital to our mission, providing customer support that our business customers rely on. You’ll work in a collaborative environment, alongside an encouraging team, making a difference every day.

WHAT OUR CUSTOMER SERVICE SUPERVISORS ENJOY MOST

  • Leading a team of representatives using encouragement and accountability to create a cohesive work unit
  • Cultivating critical skills in staff through on-the-job training and performance reviews to produce more effective employees
  • Mentoring and coaching individuals to ensure performance standards are met and customer experience is enhanced
  • Using leadership skills to motivate the customer service team to take action and develop solutions to enhance the customer experience

We’re a large organization with bustling call centers offering a variety of shifts. People who do well in this role are strong problem solvers who can manage difficult conversations from clients and exhibit a robust understanding of the value Spectrum services provide. If you’d enjoy this type of dynamic job, we want to hear from you!


WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

  • Education: High school diploma with some college course work in business or related field; equivalent experience
  • Experience: 5-7 years of customer service/call center experience
  • Technical Skills: Personal and computer software applications (word processing, spreadsheet, cable billing system, etc.)
  • Skills: Effective communication, supervision, organization, time management
  • Abilities: Leadership, equitable, multitasking, adaptable, dependable, good vision
  • Knowledge of: Functions and tasks in customer relations, applicable products and services, general accounting and billing procedures
  • Language: Bilingual in English/Spanish

Preferred Qualifications

  • Additional Experience: 3+ years of supervisory or leadership experience

#LI-TR1
CCS450 2026-78148 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Qualifications:

WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

  • Education: High school diploma with some college course work in business or related field; equivalent experience
  • Experience: 5-7 years of customer service/call center experience
  • Technical Skills: Personal and computer software applications (word processing, spreadsheet, cable billing system, etc.)
  • Skills: Effective communication, supervision, organization, time management
  • Abilities: Leadership, equitable, multitasking, adaptable, dependable, good vision
  • Knowledge of: Functions and tasks in customer relations, applicable products and services, general accounting and billing procedures
  • Language: Bilingual in English/Spanish

Preferred Qualifications

  • Additional Experience: 3+ years of supervisory or leadership experience
Employment Type: Full Time

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