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Text Customer Service Jobs in Texas (NOW HIRING)

Bel Furniture

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CUstomer Service

San Antonio, TX · On-site

$15/hr

Assisting customer over the phone, email and text message. Scheduling service, repairs, ecommerce orders. Company Description Family owned furniture retailer.

Belmar Bakery & Cafe

Customer Service

Amarillo, TX · On-site

$11 - $13/hr

Belmar Bakery & Cafe in Amarillo, TX is looking for a customer service person to join our 20 person ... By applying to this job, you agree to receive periodic text messages from this employer and ...

Living Earth

Customer Service Representative

Magnolia, TX · On-site

$15 - $16/hr

The Customer Service Representative (CSR) provides front-line service to Living Earth customers by ... Greet customers in person, over the phone, by email, and by text in a professional and friendly ...

Living Earth

Customer Service Representative

Conroe, TX · On-site

$15 - $16/hr

The Customer Service Representative (CSR) provides front-line service to Living Earth customers by ... Greet customers in person, over the phone, by email, and by text in a professional and friendly ...

Royal Pizza

Customer service

San Antonio, TX

$10 - $12/hr

Join the Team at Royal Pizza as a Customer Service Representative! Are you passionate about ... By applying to this job, you agree to receive periodic text messages from this employer and ...

Austin Roller Rink

Customer Service

Austin, TX · On-site

$10/hr

Join the Team at Austin Roller Rink as a Customer Service Superstar! Looking for a dynamic and ... By applying to this job, you agree to receive periodic text messages from this employer and ...

New

Arnold Family of Restaurants, LLC

Customer Service

Center, TX · On-site

$15 - $20.50/hr

Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right ...

Arnold Family of Restaurants, LLC

Customer Service

Jasper, TX · On-site

$14 - $19.25/hr

Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right ...

Pizza Hut

Customer Service

Carthage, TX · On-site

$14 - $19.25/hr

Communication skills are key - you're not going to be able to text message customers back and forth ... Services, LLC (collectively, "Pizza Hut"), are proud to be an equal opportunity employer and is ...

Atrium

Customer Service Specialist

College Station, TX · On-site

$17/hr

Customer Service Specialist Location: Hybrid Compensation: $17/hour + 5% bonus Join a Growing ... Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for ...

New

Pizza Hut

Customer Service

Center, TX · On-site

$15 - $20.50/hr

Communication skills are key - you're not going to be able to text message customers back and forth ... Services, LLC (collectively, "Pizza Hut"), are proud to be an equal opportunity employer and is ...

Atrium

Customer Service Specialist

Bryan, TX · On-site

$17/hr

The Customer Service Specialist will provide professional, solution-focused support to B2B ... Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for ...

Champion AC

Customer Service Representative

Bulverde, TX · On-site

$18.50 - $25/hr

... text and chat engagements with the customers - Call on customer list to offer promotions - Creating and updating customer profiles What you bring: - Previous customer service or call center ...

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All JobsText Customer Service JobsText Customer Service Jobs in Texas

Text Customer Service information

What is a text customer service representative?

A Text Customer Service representative is a professional who provides support and assistance to customers primarily through text-based communication channels, such as SMS, live chat, or messaging apps. Their main responsibilities include answering customer inquiries, resolving issues, processing orders, and providing information in real time, all through written messages. This role requires strong written communication skills, attention to detail, and the ability to multitask across digital platforms. Text Customer Service representatives play a crucial role in enhancing customer satisfaction by offering convenient and efficient support without the need for phone calls.

What are the key skills and qualifications needed to thrive as a text customer service representative?

To thrive as a Text Customer Service Representative, you need strong written communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is often required. Attention to detail, patience, and the ability to handle multiple conversations simultaneously are standout soft skills in this role. These abilities ensure efficient, accurate, and empathetic support, leading to high customer satisfaction and effective issue resolution.

What are some common challenges faced in a text customer service role and how can they be managed?

One common challenge in Text Customer Service is accurately interpreting customer needs without the benefit of vocal tone or facial cues. To manage this, successful agents rely on clear, empathetic written communication and active listening skills to ensure they fully understand and address customer concerns. Additionally, handling multiple conversations simultaneously can be demanding, so effective time management and prioritization are essential. Regular training and collaboration with team members can also help agents stay updated on best practices and improve service quality.

What is the difference between Text Customer Service vs Chat Customer Service?

AspectText Customer ServiceChat Customer Service
Communication MethodText messaging platforms (SMS, app-based)Live chat interfaces on websites or apps
Work EnvironmentRemote, often asynchronousRemote or on-site, real-time interaction
Required SkillsClear written communication, patienceFast typing, multitasking, quick problem-solving
Common UsageCustomer support via text messagesCustomer support via live chat on websites

Text Customer Service and Chat Customer Service both involve assisting customers through digital communication channels. Text Customer Service typically uses SMS or messaging apps for asynchronous support, while Chat Customer Service involves real-time interactions via live chat on websites. Both roles require strong written communication skills, but Chat Customer Service often demands quicker responses and multitasking abilities. Understanding these differences helps employers and job seekers identify the right role based on communication style and work environment.

What are popular job titles related to Text Customer Service jobs in Texas?

For Text Customer Service jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Text Customer Service jobs in Texas look for?

The top searched job categories for Text Customer Service jobs in Texas are:

What cities in Texas are hiring for Text Customer Service jobs?

Cities in Texas with the most Text Customer Service job openings:

Text Customer Service jobs near you
Infographic showing various Text Customer Service job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 4% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

CUstomer Service

Bel Furniture

San Antonio, TX • On-site

$15/hr

Full-time

Medical, Dental, Vision, PTO

Posted 27 days ago

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After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

Assisting customer over the phone, email and text message. Scheduling service, repairs, ecommerce orders.



Company Description

Family owned furniture retailer.