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Text Customer Service Jobs in Texas (NOW HIRING)

Ashton Walden

Customer Service Representative

Lubbock, TX · On-site

$20 - $24/hr

As a Customer Service Representative , you will communicate via phone, email, and text interactions. Responsibilities: * Respond to customer inquiries with professionalism and efficiency * Provide ...

Fairway Lawns

Customer Service Representative

Lubbock, TX · On-site

$20 - $24/hr

As a Customer Service Representative , you will communicate via phone, email, and text interactions. Responsibilities: * Respond to customer inquiries with professionalism and efficiency * Provide ...

Tyndale Company

Customer Service Representative

Houston, TX · On-site

$15.25 - $20.75/hr

Tyndale's Customer Service Representatives strive for excellence in every customer interaction, including phone calls, web chat, text, and email in a timely, accurate, and professional manner. Our ...

Tyndale

Customer Service Representative

Houston, TX · Hybrid

$15.25 - $20.75/hr

Tyndale's Customer Service Representatives strive for excellence in every customer interaction, including phone calls, web chat, text, and email in a timely, accurate, and professional manner. Our ...

Airtron LLC

Customer Service Representative

Houston, TX

$15.25 - $20.75/hr

Manages all data entry including but not limited to utilization of emails, text messages and other ... Customer service mindset. * Ability to work independently and as part of a team. * Excellent ...

Airtron Inc

Customer Service Representative

Houston, TX

$15.25 - $20.75/hr

Manages all data entry including but not limited to utilization of emails, text messages and other ... Customer service mindset. * Ability to work independently and as part of a team. * Excellent ...

Airtron

Customer Service Representative

Houston, TX

$15.25 - $20.75/hr

Manages all data entry including but not limited to utilization of emails, text messages and other ... Customer service mindset. * Ability to work independently and as part of a team. * Excellent ...

Pizza Hut

CSR (Customer Service Representative)

Rosenberg, TX · On-site

$13.25 - $18/hr

Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right ...

Pizza Hut

CSR (Customer Service Representative)

Garland, TX · On-site

$15.75 - $21.25/hr

Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right ...

Pizza Hut

CSR (Customer Service Representative)

Humble, TX · On-site

$13.50 - $18.25/hr

Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right ...

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Showing results 21-40

All JobsText Customer Service JobsText Customer Service Jobs in Texas

Text Customer Service information

What is a text customer service representative?

A Text Customer Service representative is a professional who provides support and assistance to customers primarily through text-based communication channels, such as SMS, live chat, or messaging apps. Their main responsibilities include answering customer inquiries, resolving issues, processing orders, and providing information in real time, all through written messages. This role requires strong written communication skills, attention to detail, and the ability to multitask across digital platforms. Text Customer Service representatives play a crucial role in enhancing customer satisfaction by offering convenient and efficient support without the need for phone calls.

What are the key skills and qualifications needed to thrive as a text customer service representative?

To thrive as a Text Customer Service Representative, you need strong written communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is often required. Attention to detail, patience, and the ability to handle multiple conversations simultaneously are standout soft skills in this role. These abilities ensure efficient, accurate, and empathetic support, leading to high customer satisfaction and effective issue resolution.

What are some common challenges faced in a text customer service role and how can they be managed?

One common challenge in Text Customer Service is accurately interpreting customer needs without the benefit of vocal tone or facial cues. To manage this, successful agents rely on clear, empathetic written communication and active listening skills to ensure they fully understand and address customer concerns. Additionally, handling multiple conversations simultaneously can be demanding, so effective time management and prioritization are essential. Regular training and collaboration with team members can also help agents stay updated on best practices and improve service quality.

What is the difference between Text Customer Service vs Chat Customer Service?

AspectText Customer ServiceChat Customer Service
Communication MethodText messaging platforms (SMS, app-based)Live chat interfaces on websites or apps
Work EnvironmentRemote, often asynchronousRemote or on-site, real-time interaction
Required SkillsClear written communication, patienceFast typing, multitasking, quick problem-solving
Common UsageCustomer support via text messagesCustomer support via live chat on websites

Text Customer Service and Chat Customer Service both involve assisting customers through digital communication channels. Text Customer Service typically uses SMS or messaging apps for asynchronous support, while Chat Customer Service involves real-time interactions via live chat on websites. Both roles require strong written communication skills, but Chat Customer Service often demands quicker responses and multitasking abilities. Understanding these differences helps employers and job seekers identify the right role based on communication style and work environment.

What are popular job titles related to Text Customer Service jobs in Texas?

For Text Customer Service jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Text Customer Service jobs in Texas look for?

The top searched job categories for Text Customer Service jobs in Texas are:

What cities in Texas are hiring for Text Customer Service jobs?

Cities in Texas with the most Text Customer Service job openings:

Text Customer Service jobs near you
Infographic showing various Text Customer Service job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Customer Service Representative

Ashton Walden

Lubbock, TX • On-site

$20 - $24/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago

Job description

Description:

NOW HIRING CUSTOMER SERVICE REPRESENTATIVE(S) FOR AN IMMEDIATE FULL-TIME JOB OPPORTUNITY!

STARTING PAY OF $20 - $24 PER HOUR BASED ON EXPERIENCE!


We are hiring a Customer Service Representative to join our team! In this role, you will assist customers by providing information, resolving inquiries, and ensuring a positive experience. As a Customer Service Representative, you will communicate via phone, email, and text interactions.


Responsibilities:

  • Respond to customer inquiries with professionalism and efficiency
  • Provide product and service information to assist customers
  • Troubleshoot issues and ensure timely resolution
  • Maintain accurate records and follow company policies.
Requirements:
  • Previous experience as a Customer Service Representative preferred
  • Strong communication and problem-solving skills
  • Basic proficiency with Microsoft Office (Word, Excel, Outlook)
  • Ability to multitask in a fast-paced setting
  • Comfortable assisting customers within a call center environment

Why Join Our Team?

  • Competitive Pay & Growth – Earn well and advance in your career
  • Hands-On Training – Develop and refine your skills in customer service and problem-solving.
  • Supportive Team – Work with a friendly, hardworking crew that values you

Perks & Benefits

  • Weekly Pay
  • Full Benefits – Health, dental, vision & more
  • Paid Time Off (PTO) & Paid Holidays
  • 401(k) with 5% Employer Match

Equal Employment Opportunity Statement

Our company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status, as required by applicable law.