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Customer Service Reviewer Jobs in Texas (NOW HIRING)

FNA Group

Customer Service Manager

Mesquite, TX · On-site

The position is accountable for analyzing and delivering summarized reporting on customer reviews, call center interactions, and warranty trends. As a critical leadership role, the Customer Service ...

Socket.dev

Customer Service Manager

Fort Worth, TX · On-site

$70 - $100/hr

Ensure CSR teams participate in customer visits and conduct regular reviews with the sellers, Sales Manager, and DCM. Serve as an interdepartmental liaison between Customer Service, warehouse ...

FNA Group

Customer Service Manager

Mesquite, TX · On-site

The position is accountable for analyzing and delivering summarized reporting on customer reviews, call center interactions, and warranty trends. As a critical leadership role, the Customer Service ...

Riviana Foods

Customer Service Representative

Houston, TX · On-site

$15.25 - $20.75/hr

Customer Service Representative ID: 1645 Location: Houston, TX Department: Customer Service More ... Reviews inbound orders verifying established order parameters are met (i.e., weight, pricing ...

FNA Group

Customer Service Manager

Mesquite, TX · On-site

The position is accountable for analyzing and delivering summarized reporting on customer reviews, call center interactions, and warranty trends. As a critical leadership role, the Customer Service ...

US Gold Bureau

Customer Service Rep

Leander, TX · On-site

$15.25 - $20.75/hr

Review and update internal orders needing minimal changes/updates. * Manage and maintain client ... CSR I must possess the following minimum qualifications: * Customer/Client Focus. * Flexibility

SunSource

Customer Service Supervisor

Houston, TX · On-site

Conduct periodic performance reviews with customer service representatives * Knowledge of the Customer-- develop knowledge of the customer accounts serviced, specifically: * Overall understanding of ...

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Showing results 21-40

All JobsCustomer Service Reviewer JobsCustomer Service Reviewer Jobs in Texas

Customer Service Reviewer information

See Texas salary details

$9

$17

$25

How much do customer service reviewer jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for customer service reviewer in Texas is $17.51, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.47 per hour, depending on experience, location, and employer.

What is a customer service reviewer?

A Customer Service Reviewer evaluates customer service interactions to assess quality, professionalism, and adherence to company policies. They may listen to recorded calls, review chat transcripts, or conduct mystery shopping to provide feedback on customer experiences. The goal is to identify areas for improvement and ensure consistent service quality. Reviewers often compile reports and provide recommendations to enhance customer satisfaction.

What are the typical daily responsibilities of a customer service reviewer?

As a Customer Service Reviewer, your day-to-day responsibilities often include listening to customer interactions, evaluating them against pre-established quality criteria, and providing actionable feedback to customer service agents. You will document your observations, highlight areas for improvement, and track compliance with company standards. Additionally, you may participate in calibration sessions with team leaders to ensure consistent assessment standards. This role plays a key part in maintaining high service quality and fostering a culture of continuous improvement within the customer support team.

What are the key skills and qualifications needed to thrive as a customer service reviewer?

To thrive as a Customer Service Reviewer, you need a strong grasp of customer service principles, analytical skills, and attention to detail, often supported by experience in customer support or quality assurance roles. Familiarity with CRM software, call recording systems, and quality assessment tools is typically required. Excellent communication, objectivity, and a constructive feedback approach are invaluable soft skills for success in this role. These skills ensure that service standards are consistently evaluated and improved, leading to better customer experiences and business outcomes.

How to get a job as a customer service reviewer?

To become a customer service reviewer, candidates typically need strong communication skills, attention to detail, and experience in customer service or related fields. Relevant tools may include review platforms or feedback systems, and some positions require familiarity with data entry or reporting. Gaining experience through internships or entry-level roles can improve chances of securing such a position.

Is remote customer service reviewer a stressful job?

Remote customer service reviewer roles can involve handling customer feedback and complaints, which may be stressful during high call volumes or difficult interactions. However, the level of stress varies depending on workload, company policies, and individual coping skills, with some roles offering flexible schedules and support tools to manage stress.

What are popular job titles related to Customer Service Reviewer jobs in Texas?

For Customer Service Reviewer jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Customer Service Reviewer jobs in Texas look for?

The top searched job categories for Customer Service Reviewer jobs in Texas are:

Customer Service Reviewer jobs near you
Infographic showing various Customer Service Reviewer job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,425 per year, or $17.5 per hour.

Customer Service Representative

Allstate Insurance Agency - Daniel Parker

Houston, TX • On-site

$45K - $65K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 4 days ago. Applications are no longer accepted.

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Dental insurance
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance

About the Role:
You will help grow a local Allstate agency, Parker Family Insurance, LLC, as a Customer Service Representative in Houston, TX.  In this dynamic role, you'll be the first point of contact for our valued clients, providing exceptional service and support while helping them navigate their insurance needs. The ideal candidate is hard-working, detail oriented, a problem solver, and dedicated to delivering an outstanding customer experience. 
Responsibilities:
  • Provide exceptional customer service via phone, email, text, and in-person interactions
  • Assist customers with inquiries regarding insurance policies and claims, policy changes, endorsements, renewals, billing questions, and coverage reviews
  • Assist with account reviews and identify opportunities to recommend additional products and services that meet customer needs.
  • Maintain detailed records of customer interactions and transactions.
  • Resolve customer complaints and issues with professionalism and empathy.
  • Collaborate with team members to achieve sales and service goals.
  • Stay updated on industry trends and Allstate products to enhance customer experience.
  • Perform other duties as assigned to support agency operations and ensure an exceptional customer experience 
Requirements:
  • 1-3 years previous experience in customer service or insurance preferred.
  • Must be able to obtain Property and Casualty License (existing license is preferred!)
  • Excellent verbal and written communication skills.
  • Ability to multitask and manage time effectively in a fast-paced environment.
  • Proficient in Microsoft Office applications and computer systems. 
  • Strong problem-solving skills, attention to detail, and a customer-centric attitude.
  • Team player with a positive attitude and willingness to learn.
  • Bilingual, fluent in both English and Spanish preferred.
Benefits Include: 
  • 401(k)
  • Health, Dental, and Vision Insurance
  • Paid Time Off
  • Comprehensive on the job training 
  • Positive work environment
Salary: 
  • Salary commensurate with experience