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Comcast Customer Service Representative Jobs in Texas

AlphaGraphics

Customer Service Representative

Dallas, TX · On-site

$15 - $18/hr

Retail Customer Service Representative (CSR) Our tight-knit team in AlphaGraphics - US784 is actively seeking a Retail Customer Service Representative (CSR) to join us full time. The Customer Service ...

US784

Customer Service Representative

Dallas, TX

$15 - $18/hr

Retail Customer Service Representative Perks and Benefits: * Competitive Compensation * Hard work, collaboration, humanity, fun, and laughter * Career path development More than anything, we're ...

AlphaGraphcis

Customer Service Representative

Dallas, TX · On-site

$15 - $18/hr

Retail Customer Service Representative Perks and Benefits: * Competitive Compensation * Hard work, collaboration, humanity, fun, and laughter * Career path development More than anything, we're ...

United States Gold Bureau

Customer Service Rep

Leander, TX · On-site

$15.25 - $20.75/hr

Customer Service Representative I The Customer Service Representative I (CSR I) is responsible for providing effective customer service for all internal and external customers by using knowledge of ...

Minol

Customer Service Representative (CSR)

Huntsville, TX · On-site

$13.75 - $18.75/hr

Customer Service Representative The Customer Service Representative (CSR) will provide sales order support related to all orders received from customers and sales personnel via various media ...

Openwork

Customer Service Representative

Baytown, TX · On-site

$17/hr

Customer Service Representative (CSR) Meador an Openwork Company is currently seeking a dependable Customer Service Representative (CSR) to join a growing safety equipment supplier in Baytown, TX. ...

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Comcast Customer Service Representative information

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How much do comcast customer service representative jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for comcast customer service representative in Texas is $17.51, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.47 per hour, depending on experience, location, and employer.

What is a Comcast Customer Service Representative?

A Comcast Customer Service Representative assists customers with billing inquiries, technical support, service upgrades, and account management. They handle phone calls, emails, or chats to resolve issues and provide excellent customer service. The role requires strong communication skills, problem-solving abilities, and knowledge of Comcast products and services. Representatives may also promote Comcast’s offerings to enhance customer experience.

What does a Comcast Customer Service Representative do?

A typical day for a Comcast Customer Service Representative involves answering inbound calls, responding to customer inquiries, troubleshooting service issues, and processing account updates or payments. Representatives may work as part of a larger team in a call center environment, collaborating with technical support staff and supervisors to resolve complex issues. The job often requires multi-tasking between phone systems and online tools while providing information or assistance to customers. Regular training sessions and team meetings are also common to keep employees updated on new products, services, and procedures. This role offers the opportunity to develop customer service expertise and can lead to advancement within Comcast or related fields.

What are the key skills and qualifications needed to thrive as a Comcast Customer Service Representative?

To thrive as a Comcast Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic troubleshooting tools is often required. Patience, professionalism, and the ability to remain calm under pressure help candidates excel in handling customer concerns. These skills are essential for delivering excellent service, resolving issues effectively, and maintaining customer satisfaction in a fast-paced environment.

How to get hired as a Comcast Customer Service Representative?

To get hired as a Comcast Customer Service Representative, applicants should review the company's job postings on their careers website, ensure they meet the minimum qualifications such as good communication skills and problem-solving ability, and complete the online application process. Prior experience in customer service and familiarity with technical systems can improve chances, and candidates may need to pass assessments or background checks during the hiring process.

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For Comcast Customer Service Representative jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Comcast Customer Service Representative jobs in Texas look for?

The top searched job categories for Comcast Customer Service Representative jobs in Texas are:

What cities in Texas are hiring for Comcast Customer Service Representative jobs?

Cities in Texas with the most Comcast Customer Service Representative job openings:

Comcast Customer Service Representative jobs near you
Infographic showing various Comcast Customer Service Representative job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $36,425 per year, or $17.5 per hour.

Customer Service Representative (Nights)

Customer Service | Full-Time

Killeen, TX • On-site

$14.25 - $19.50/hr

Other

Posted 18 days ago

Job description

Customer Service Representatives (Nights)

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

Are you a problem solver with a passion for helping people? Do you thrive in a fast-paced environment and enjoy creating outstanding customer experiences? If so, we want you on our team!

We're looking for Customer Service Representatives (Nights) to represent some of the world's most recognized brands during the night shift. In this role, you'll be the first point of contact for customers handling inbound calls, resolving basic technical issues, answering product and process-related inquiries, and identifying opportunities to upsell products and services.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.

Position Responsibilities

This position supports customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience.

In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day.

Key Responsibilities:

  • Manage inbound and outbound calls with professionalism, empathy, and efficiency
  • Troubleshoot and resolve customer issues, focusing on first-call resolution
  • Research and retrieve information using internal systems; collaborate with other teams as needed
  • Accurately document and process customer claims and interactions
  • Follow scripts, policies, and procedures while using training resources to provide accurate answers
  • Handle sensitive information with discretion and maintain confidentiality
  • Escalate complex cases to the appropriate team or manager
  • Stay updated on products and processes by attending ongoing training
  • Meet all attendance, reliability, and night shift scheduling requirements
Candidate Qualifications

Wonder if you are a good fit for this position? All positive, and driven applicants are encouraged to apply. The ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

Qualifications:

  • 18 years or older with a high school diploma or equivalent
  • Excellent verbal and written communication skills
  • Typing speed of 20+ words per minute
  • Basic knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Familiarity with Windows operating systems
  • Strong problem-solving, conflict resolution, and troubleshooting skills
  • Reliable, punctual, and motivated with a strong work ethic
  • Ability to multi-task, stay organized, and self-manage
  • Customer-first mindset: empathetic, patient, and responsive
  • Positive attitude and a team-player spirit
  • Comfortable working in a fast-paced, dynamic environment

Preferred (Not Required):

  • 1+ year in customer service, call center, help desk, technical support, inside sales, or back-office roles
  • Prior experience with contact centers or government-related accounts

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