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Entry Level Dell Customer Support Jobs (NOW HIRING)

Customer Service

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Entry Level Customer Support Representative

Livonia, MI · On-site

$15 - $17/hr

Please note that this is an entry-level position, so no prior experience is required. However, strong problem-solving skills, excellent communication abilities, and a willingness to learn are ...

Customer Service

Be Seen First

Entry Level Customer Support Representative

Livonia, MI · On-site

$15 - $17/hr

Please note that this is an entry-level position, so no prior experience is required. However, strong problem-solving skills, excellent communication abilities, and a willingness to learn are ...

vTech Solution

Customer Support

Washington, DC · On-site

$19.25 - $24.50/hr

The Customer Support Entry level is a first level representative to the technical support team. They answer a variety of technical inquires documenting issues and alerting senior staff in a timely ...

Evo Marketing

Customer Support Representative

Provo, UT · On-site

$15.25 - $20.50/hr

Customer Support Representative (Entry-Level) Company: Evo Marketing Industry: Residential Pest Control Employment Type: Hourly, Full-Time or Part-Time About Evo Marketing Evo Marketing supports ...

Evo marketing

Customer Support Representative

Provo, UT · On-site

$14 - $17/hr

Customer Support Representative (Entry-Level) Company: Evo Marketing Industry: Residential Pest Control Employment Type: Hourly, Full-Time or Part-Time About Evo Marketing Evo Marketing supports ...

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Entry Level Dell Customer Support information

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How much do entry level dell customer support jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for entry level dell customer support in the United States is $20.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Dell Customer Support representative, and why are they important?

To excel as an Entry Level Dell Customer Support representative, you need basic computer literacy, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and Dell product knowledge is typically required. Strong verbal communication, patience, and active listening skills help build rapport with customers and resolve issues efficiently. These competencies ensure timely and effective support, boosting customer satisfaction and reinforcing Dell’s reputation.

What does an Entry Level Dell Customer Support representative do?

An Entry Level Dell Customer Support representative assists customers with questions, troubleshooting, and resolving issues related to Dell products and services. They handle inquiries via phone, email, or chat, providing technical support, product information, and basic troubleshooting steps. These representatives are also responsible for documenting interactions, escalating complex issues, and ensuring a positive customer experience. Training is typically provided to help them understand Dell's products and support systems.

What are some common challenges faced by Entry Level Dell Customer Support representatives, and how can they be overcome?

Entry Level Dell Customer Support representatives often encounter challenges such as handling a high volume of support requests, troubleshooting a wide range of technical issues, and communicating effectively with customers who may have varying levels of technical knowledge. To overcome these challenges, representatives benefit from following structured troubleshooting guides, leveraging internal knowledge bases, and actively participating in team training sessions. Additionally, practicing patience and clear communication helps build customer trust and leads to more successful resolutions.
More about Entry Level Dell Customer Support jobs
What cities are hiring for Entry Level Dell Customer Support jobs? Cities with the most Entry Level Dell Customer Support job openings:
What are the most commonly searched types of Dell Customer Support jobs? The most popular types of Dell Customer Support jobs are:
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What job categories do people searching Entry Level Dell Customer Support jobs look for? The top searched job categories for Entry Level Dell Customer Support jobs are:
Entry Level Dell Customer Support jobs near you
Infographic showing various Entry Level Dell Customer Support job openings in the United States as of June 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,556 per year, or $20.9 per hour.
Customer Support Specialist

Customer Support Specialist

Global Data Consultants, LLC

Beloit, WI • On-site

$45K - $50K/yr

Full-time

PTO

Posted 14 days ago

Job description

Overview
GDC IT Solutions is currently seeking a Computer Support Specialist in Beloit, WI.

Position Overview
We are seeking a detail-oriented and customer-focused Customer Support Specialist to provide technical and application support across a multi-site environment. This role involves troubleshooting hardware, software, and network issues while supporting a wide range of business applications. The ideal candidate has a strong IT support background and is comfortable working in a Windows-based environment with modern and legacy systems.

Responsibilities:
  • Provide front-line technical support to end users via phone, email, and ticketing systems.
  • Troubleshoot and resolve hardware, software, and network-related issues.
  • Support Dell workstations running primarily Windows 11 Pro, with some legacy Windows 10 systems.
  • Manage user accounts, permissions, and password resets using Active Directory.
  • Support connectivity issues including VPN and network troubleshooting (Meraki/Cisco environments).
  • Install, configure, and maintain desktops, peripherals, and applications.
  • Assist with VoIP system setup and support.
  • Provide support for a variety of business applications, including ERP, manufacturing, and CAD systems (training provided as needed).
  • Document incidents, solutions, and procedures in help desk systems.
  • Travel to support multiple locations when necessary.
  • Maintain and track IT equipment and inventory.
  • Collaborate with vendors and internal teams to resolve complex issues.
  • Assist with IT security efforts including phishing testing and audit support.

Minimum Qualifications:
  • Associate's or Bachelor's Degree in related field.
  • Experience in help desk, desktop support, or customer support roles.
  • Strong knowledge of Windows operating systems (Windows 10 & Windows 11).
  • Hands-on experience with Active Directory.
  • Familiarity with networking fundamentals (LAN, VPN, security basics).
  • Experience supporting hardware in a Dell workstation environment.
  • Ability to troubleshoot issues independently and efficiently.
  • Strong customer service and communication skills.

Preferred Experience:
  • Experience with Meraki (Cisco-based) network environments.
  • Exposure to ERP, CAD, or manufacturing software systems.
  • Familiarity with VoIP systems and IT hardware installations.
  • Experience working in multi-site or field support environments.
  • Knowledge of IT compliance, audits, or security practices.

What We Do:
GDC is a full-service IT Staffing and Solutions company specializing in the areas of IT talent placement, application development, multilingual service desk, networking and infrastructure, business intelligence, and project management.

Why Work for GDC?
  • Cutting Edge Technology and Innovation.
  • Career Growth Opportunities.
  • Employee-Centric Environment.
  • Comprehensive Benefits Package.
  • Holiday and Vacation.

Equal Opportunity Workplace:
GDC is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. All qualified applicants will receive consideration for employment.

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