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Entry Level Dell Customer Support Jobs (NOW HIRING)

Dell, Inc.

Solution Architect - CSC TechOps

Round Rock, TX · On-site

$58.75 - $77.50/hr

Our Mission is to be a trusted advisor to our customers/partners. To develop, retain and win business for Dell Technologies. You will: * Provide operational and technical support for lab ...

Dell, Inc.

Solution Architect - CSC TechOps

Round Rock, TX · On-site

$58.75 - $77.25/hr

Our Mission is to be a trusted advisor to our customers/partners. To develop, retain and win business for Dell Technologies. You will: * Provide operational and technical support for lab ...

Customer Service

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Entry Level Customer Support Representative

Livonia, MI · On-site

$15 - $17/hr

Please note that this is an entry-level position, so no prior experience is required. However, strong problem-solving skills, excellent communication abilities, and a willingness to learn are ...

Customer Service

Be Seen First

Entry Level Customer Support Representative

Livonia, MI · On-site

$15 - $17/hr

Please note that this is an entry-level position, so no prior experience is required. However, strong problem-solving skills, excellent communication abilities, and a willingness to learn are ...

MILLENNIUMSOFT

Customer Support Specialist

San Antonio, TX

$16.25 - $22/hr

This is an entry-level position with the opportunity for accelerated growth. As a Customer Support Specialist you will be the first voice the client will hear and the first level of support. * Your ...

vTech Solution

Customer Support

Washington, DC

$19.25 - $24.50/hr

The Customer Support Entry level is a first level representative to the technical support team. They answer a variety of technical inquires documenting issues and alerting senior staff in a timely ...

InstantServe LLC

Customer Support Technician

Jacksonville, FL · On-site

$17 - $23.25/hr

FDOT Job 2220 Customer Support Technician, Entry Level PR980346-R196880 Client: Florida Department of Transportation (FDOT) Work Location: FDOT Jacksonville Office Contract Duration:ASAP - June 30 ...

Evo marketing

Customer Support Representative

Provo, UT · On-site

$14 - $17/hr

Customer Support Representative (Entry-Level) Company: Evo Marketing Industry: Residential Pest Control Employment Type: Hourly, Full-Time or Part-Time About Evo Marketing Evo Marketing supports ...

Evo Marketing

Customer Support Representative

Provo, UT

$15.25 - $20.50/hr

Customer Support Representative (Entry-Level) Company: Evo Marketing Industry: Residential Pest Control Employment Type: Hourly, Full-Time or Part-Time About Evo Marketing Evo Marketing supports ...

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Entry Level Dell Customer Support information

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How much do entry level dell customer support jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for entry level dell customer support in the United States is $20.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Dell Customer Support representative, and why are they important?

To excel as an Entry Level Dell Customer Support representative, you need basic computer literacy, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and Dell product knowledge is typically required. Strong verbal communication, patience, and active listening skills help build rapport with customers and resolve issues efficiently. These competencies ensure timely and effective support, boosting customer satisfaction and reinforcing Dell’s reputation.

What does an Entry Level Dell Customer Support representative do?

An Entry Level Dell Customer Support representative assists customers with questions, troubleshooting, and resolving issues related to Dell products and services. They handle inquiries via phone, email, or chat, providing technical support, product information, and basic troubleshooting steps. These representatives are also responsible for documenting interactions, escalating complex issues, and ensuring a positive customer experience. Training is typically provided to help them understand Dell's products and support systems.

What are some common challenges faced by Entry Level Dell Customer Support representatives, and how can they be overcome?

Entry Level Dell Customer Support representatives often encounter challenges such as handling a high volume of support requests, troubleshooting a wide range of technical issues, and communicating effectively with customers who may have varying levels of technical knowledge. To overcome these challenges, representatives benefit from following structured troubleshooting guides, leveraging internal knowledge bases, and actively participating in team training sessions. Additionally, practicing patience and clear communication helps build customer trust and leads to more successful resolutions.
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What cities are hiring for Entry Level Dell Customer Support jobs? Cities with the most Entry Level Dell Customer Support job openings:
What are the most commonly searched types of Dell Customer Support jobs? The most popular types of Dell Customer Support jobs are:
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What job categories do people searching Entry Level Dell Customer Support jobs look for? The top searched job categories for Entry Level Dell Customer Support jobs are:
Entry Level Dell Customer Support jobs near you
Infographic showing various Entry Level Dell Customer Support job openings in the United States as of May 2026, with employment types broken down into 65% Part Time, and 35% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $43,556 per year, or $20.9 per hour.
Solution Architect - CSC TechOps

Solution Architect - CSC TechOps

Dell, Inc.

Round Rock, TX • On-site

$58.75 - $77.50/hr

Full-time

Posted 19 days ago

Job description

Solution Architect - CSC TechOps (i7)

CSC technical engagements are designed to support sales pipeline development and facilitate the successful closure of sales opportunities. These opportunities hinge on the successful execution of test plans, ultimately guiding customers toward their final purchasing decisions.

This role will be part of our CSC TechOps (Technical Operations) which has responsibilities for supporting our Global Labs infrastructure and developing solutions to accelerate our abilities to deploy, maintain, secure and evolve our capabilities to showcase/validate desired customer outcomes.

To learn more about our Customer Solution Center - Watch This Video

Join us as a Solution Architect - CSC TechOps (i7) on our Solution Architect team in Round Rock, TX USA  to do the best work of your career and make a profound social impact.

What you'll achieve

As a Solution Architect within the Dell Customer Solution Centers (CSC), you will play a pivotal role in ensuring our customers' confidence in the proposed solutions and architectures. Our Mission is to be a trusted advisor to our customers/partners. To develop, retain and win business for Dell Technologies.

You will:

 

  • Provide operational and technical support for lab infrastructure, with primary responsibility as well as manage and resolve operational support tickets, ensuring timely and effective issue resolution
  • Perform and support daily operational activities to maintain system stability and availability
  • Collaborate effectively with global teams across multiple regions and time zones
  • Drive continuous improvement by evaluating existing processes and proposing more efficient solutions
  • Contribute to the overall operational stability and long-term sustainability of the Round Rock operations team

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:

Essential Requirements

  • Experience of Linux and Windows system administration
  • Experience of working with Hypervisors
  • Knowledge of Active Directory/DNS and Knowledge of Scripting - PowerShell/PowerCLI
  • Experience of working with Server and Storage solutions
  • Experience of basic Network management and configurations

Compensation

Dell is committed to fair and equitable compensation practices. The salary range for this position is $113,050- $146,300.

Benefits

We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities - all to create a compelling and rewarding work environment.

Application closing date: May 20, 2026

Apply now!

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here.

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About DELL

Sourced by ZipRecruiter

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We're proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

10,000+ Employees

Headquarters location

Round Rock, TX, US

Year founded

1984

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