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Entry Level Dell Customer Support Jobs (NOW HIRING)

Promoboxx

Customer Support Specialist

Boston, MA · On-site +1

$19.50 - $26.50/hr

This is an entry-level, full-time, 100% remote role ideal for someone who is excited about ... As a Customer Support Specialist, you'll play an important role in helping users successfully use ...

Orbus Inc

CUSTOMER SUPPORT ASSOCIATE

Woodridge, IL · On-site

$18 - $20/hr

We are calling all recent college graduates looking for the ultimate entry-level opportunity to ... The Role & Our Customer Promise The Customer Support Associate is a key ambassador of Orbus ...

Orbus Visual Communications

Be Seen First

Customer Support Associate

North Las Vegas, NV · On-site

$18 - $20/hr

We are calling all recent college graduates looking for the ultimate entry-level opportunity to ... The Role & Our Customer Promise The Customer Support Associate is a key ambassador of Orbus ...

CADY

Customer Support Specialist

Alpharetta, GA

$19/hr

Job Summary As a Customer Experience Specialist, you'll be the voice of CADY, supporting schools ... customer service experience (entry-level welcome!). * Excellent communication, listening, and ...

Albi

Customer Support Specialist

Chicago, IL · On-site

$18.50 - $25/hr

This is an entry-level position responsible for delivering responsive, accurate technical support to Albi customers. You will serve as a primary point of contact for inbound customer inquiries ...

Albi

Customer Support Specialist

Chicago, IL · On-site

This is an entry-level position responsible for delivering responsive, accurate technical support to Albi customers. You will serve as a primary point of contact for inbound customer inquiries ...

Orbus Inc

CUSTOMER SUPPORT ASSOCIATE

North Las Vegas, NV · On-site

$18 - $20/hr

We are calling all recent college graduates looking for the ultimate entry-level opportunity to ... The Role & Our Customer Promise The Customer Support Associate is a key ambassador of Orbus ...

Orbus Visual Communications

Be Seen First

Customer Support Associate

Woodridge, IL · On-site

$18 - $20/hr

We are calling all recent college graduates looking for the ultimate entry-level opportunity to ... The Role & Our Customer Promise The Customer Support Associate is a key ambassador of Orbus ...

Lamps Plus

Store Customer Support

San Diego, CA

Morena Blvd, San Diego Starting Pay: $17.75/hr Position Type: Part-Time (Entry-Level with Promotion Path) The Opportunity: Support the Floor, Then Lead It Are you looking for a path into high-ticket ...

Managed Solution LLC

Customer Support Representative, L2

$17.50 - $22.25/hr

Customer Support Representatives, Level 2, are responsible for the following... * Answers incoming ... Uses entry-level technical skills and company processes/client service level agreements to ...

Robert Half

Customer Support Representative

Aurora, OH · On-site

$19 - $22/hr

The role supports individuals with questions related to health insurance options and requires ... This position is ideal for an entry-level candidate with at least one year of customer service ...

Lamps Plus

Store Customer Support

San Diego, CA · On-site

$17.75/hr

Morena Blvd, San Diego Starting Pay: $17.75/hr Position Type: Part-Time (Entry-Level with Promotion Path) The Opportunity: Support the Floor, Then Lead It Are you looking for a path into high-ticket ...

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Entry Level Dell Customer Support information

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How much do entry level dell customer support jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for entry level dell customer support in the United States is $20.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Dell Customer Support representative, and why are they important?

To excel as an Entry Level Dell Customer Support representative, you need basic computer literacy, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and Dell product knowledge is typically required. Strong verbal communication, patience, and active listening skills help build rapport with customers and resolve issues efficiently. These competencies ensure timely and effective support, boosting customer satisfaction and reinforcing Dell’s reputation.

What does an Entry Level Dell Customer Support representative do?

An Entry Level Dell Customer Support representative assists customers with questions, troubleshooting, and resolving issues related to Dell products and services. They handle inquiries via phone, email, or chat, providing technical support, product information, and basic troubleshooting steps. These representatives are also responsible for documenting interactions, escalating complex issues, and ensuring a positive customer experience. Training is typically provided to help them understand Dell's products and support systems.

What are some common challenges faced by Entry Level Dell Customer Support representatives, and how can they be overcome?

Entry Level Dell Customer Support representatives often encounter challenges such as handling a high volume of support requests, troubleshooting a wide range of technical issues, and communicating effectively with customers who may have varying levels of technical knowledge. To overcome these challenges, representatives benefit from following structured troubleshooting guides, leveraging internal knowledge bases, and actively participating in team training sessions. Additionally, practicing patience and clear communication helps build customer trust and leads to more successful resolutions.
More about Entry Level Dell Customer Support jobs
What cities are hiring for Entry Level Dell Customer Support jobs? Cities with the most Entry Level Dell Customer Support job openings:
What are the most commonly searched types of Dell Customer Support jobs? The most popular types of Dell Customer Support jobs are:
What states have the most Entry Level Dell Customer Support jobs? States with the most job openings for Entry Level Dell Customer Support jobs include:
What job categories do people searching Entry Level Dell Customer Support jobs look for? The top searched job categories for Entry Level Dell Customer Support jobs are:
Entry Level Dell Customer Support jobs near you
Infographic showing various Entry Level Dell Customer Support job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $43,556 per year, or $20.9 per hour.
Customer Support Specialist

Customer Support Specialist

Promoboxx

Boston, MA • On-site, Remote

$19.50 - $26.50/hr

Full-time

Medical, Retirement, PTO

Posted 23 days ago

Job description

If you are looking for a job that...
  • Can get you in the door of a SaaS company even without tech/SaaS job experience
  • ACTUALLY values work/life balance
  • Fosters a collaborative learning environment
  • Consistently promotes from within
  • Is fully remote
...then you have come to the right job listing! PLEASE ONLY APPLY IF YOU PLAN TO SUBMIT THE VIDEO PORTION OF THE APPLICATION. Applications lacking the video portion will NOT be considered.
Promoboxx is looking for a motivated, customer-focused Customer Support Specialist to join our Customer Services Team.
Promoboxx is a retail marketing platform powered by brands, helping leading companies support their local retailers with online marketing. We work with well-known brands including YETI, HOKA, Yamaha, Chevrolet, Carhartt, The North Face, and more. We are a power-packed company of just under 40 members where everyone needs to consistently contribute meaningful and efficient work.
This is an entry-level, full-time, 100% remote role ideal for someone who is excited about marketing, technology, customer service, and social media. You'll become an expert in the Promoboxx platform, support retailers and brand customers, conduct 1:1 trainings, help maintain customer data, and assist our Customer Success Managers with projects and reporting.
What You'll Do:
As a Customer Support Specialist, you'll play an important role in helping users successfully use the Promoboxx platform. Your responsibilities will include:
  • Monitoring the Support inbox, responding to customer emails, and returning phone calls
  • Learning the Promoboxx platform and becoming a product expert
  • Answering general questions about platform functionality and best practices from internal members
  • Conducting 1:1 Zoom trainings with users
  • Updating account and brand network data (involves some basic data work)
  • Gaining hands-on experience with social media marketing, retailer engagement, and brand-supported digital campaigns
  • Assisting with additional team projects as needed
You'll Be a Great Fit If You Are:
  • An exceptional communicator
  • Comfortable speaking with customers in all mediums
  • Patient, empathetic, and professional when helping customers
  • Detail-oriented, confident, and accurate in your work
  • Curious, coachable, and eager to learn quickly
  • Able to manage your time and stay organized in a fast-paced environment
  • Comfortable working independently while also contributing to a collaborative team
  • Excited to join a company that values growth from within
  • Looking for an opportunity to gain hands-on experience and build a long-term career
Qualifications
  • Customer service experience in some capacity (retail, food service, hospitality all tend to foster very translatable skillsets for this role)
  • Bachelor's degree preferred
  • Familiarity with tech tools and data spreadsheets is ideal
  • Strong attention to detail, accuracy, organization, and follow-through
  • Ability to learn new software platforms quickly and clearly explain product functionality to customers
  • A positive, motivated, and team-oriented attitude
  • Preference for candidates interested in growing with Promoboxx long term
Benefits & Perks
Promoboxx offers a supportive, collaborative environment with opportunities to learn, grow, and build your career. Benefits include:
  • Base compensation of a yearly salary paid twice monthly
  • Health benefits
  • Stock options
  • 401(k) match program
  • Remote work environment
  • Unlimited flexible PTO
  • Relaxed, fun, and collaborative team culture
  • Experienced leadership invested in your success
  • Opportunity for career advancement
  • Employee rewards program
  • Professional development opportunities
  • Promoboxx swag

Promoboxx is an equal opportunity employer. We hire without regard to age, color, disability, gender, gender identity, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law.

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