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Entry Level Dell Customer Support Jobs (NOW HIRING)

Assa Abloy Group

Customer Support Agent

Salt Lake City, UT

$18.25 - $24.25/hr

Salt Lake City, Utah Job ID: 46661 The Customer Support Agent (Entry-Level) is the first point of contact for customers seeking help via phone, email, or online tickets. You'll assist with questions ...

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Entry Level Dell Customer Support information

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How much do entry level dell customer support jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for entry level dell customer support in the United States is $20.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Dell Customer Support representative, and why are they important?

To excel as an Entry Level Dell Customer Support representative, you need basic computer literacy, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and Dell product knowledge is typically required. Strong verbal communication, patience, and active listening skills help build rapport with customers and resolve issues efficiently. These competencies ensure timely and effective support, boosting customer satisfaction and reinforcing Dell’s reputation.

What does an Entry Level Dell Customer Support representative do?

An Entry Level Dell Customer Support representative assists customers with questions, troubleshooting, and resolving issues related to Dell products and services. They handle inquiries via phone, email, or chat, providing technical support, product information, and basic troubleshooting steps. These representatives are also responsible for documenting interactions, escalating complex issues, and ensuring a positive customer experience. Training is typically provided to help them understand Dell's products and support systems.

What are some common challenges faced by Entry Level Dell Customer Support representatives, and how can they be overcome?

Entry Level Dell Customer Support representatives often encounter challenges such as handling a high volume of support requests, troubleshooting a wide range of technical issues, and communicating effectively with customers who may have varying levels of technical knowledge. To overcome these challenges, representatives benefit from following structured troubleshooting guides, leveraging internal knowledge bases, and actively participating in team training sessions. Additionally, practicing patience and clear communication helps build customer trust and leads to more successful resolutions.
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Entry Level Dell Customer Support jobs near you
Infographic showing various Entry Level Dell Customer Support job openings in the United States as of May 2026, with employment types broken down into 65% Part Time, and 35% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $43,556 per year, or $20.9 per hour.
Entry Level Customer Support Specialist

Entry Level Customer Support Specialist

TalentBridge

Salem, VA

$18/hr

Full-time

Posted 12 days ago

Job description

Customer Service Representative (Potential Contract-to-Hire Opportunity) Roanoke, VA, 24019 – Onsite Pay range - $18/hr Shift availability - 8 AM - 8PM We are hiring customer-focused professionals for an exciting contract-to-potential-hire opportunity in Roanoke, VA. This is a great chance to join a fast-paced, team-oriented environment with long-term growth potential. What You’ll Do: Assist customers with questions regarding products, services, and account-related needs through phone and other communication channels Deliver a high-quality customer experience with empathy and professionalism Resolve routine to moderately complex customer concerns efficiently Research issues, process transactions, and navigate multiple systems simultaneously Escalate more complex issues when appropriate Meet performance goals in a fast-paced, metric-driven environment Support customers with online, mobile, and digital service tools What We’re Looking For: 1+ year of customer service experience required Prior call center, contact center, or financial services experience preferred Strong communication, problem-solving, and multitasking skills Comfortable in a high-volume environment with performance goals Ability to learn systems quickly and manage multiple applications Flexible to work any shift between 8:00 AM – 8:00 PM Weekend availability as needed Bilingual candidates highly encouraged to apply Why Apply?

Potential contract-to-hire opportunity Multiple shift options available Career growth potential Training provided Team-oriented environment If interested, apply today to learn more. #INDMSP

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