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Intern Dell Customer Support Jobs (NOW HIRING)

Cydian Group

Customer Support Intern

Jacksonville, FL · On-site

$13.50 - $17.25/hr

Role Description The Customer Support Intern is a part-time, on-site role located in Jacksonville, FL. This intern will assist in responding to customer inquiries, documenting issues, and providing ...

Harris

$22 - $25/hr

In this role, our intern will participate in rotations with focus areas: Customer Support, Product Management, and Customer Success . What your impact will be: * Work closely with the Customer ...

Harris

$22 - $25/hr

In this role, our intern will participate in rotations with focus areas: Customer Support, Product Management, and Customer Success . What your impact will be: * Work closely with the Customer ...

Harris

$22 - $25/hr

In this role, our intern will participate in rotations with focus areas: Customer Support, Product Management, and Customer Success . What your impact will be: * Work closely with the Customer ...

Harris

Intern, Customer Support and Customer Success

$22 - $25/hr

In this role, our intern will participate in rotations with focus areas: Customer Support, Product Management, and Customer Success . What your impact will be: * Work closely with the Customer ...

Harris

$22 - $25/hr

In this role, our intern will participate in rotations with focus areas: Customer Support, Product Management, and Customer Success . What your impact will be: * Work closely with the Customer ...

Harris

$22 - $25/hr

In this role, our intern will participate in rotations with focus areas: Customer Support, Product Management, and Customer Success . What your impact will be: * Work closely with the Customer ...

Harris

$22 - $25/hr

In this role, our intern will participate in rotations with focus areas: Customer Support, Product Management, and Customer Success . What your impact will be: * Work closely with the Customer ...

Harris

$22 - $25/hr

In this role, our intern will participate in rotations with focus areas: Customer Support, Product Management, and Customer Success . What your impact will be: * Work closely with the Customer ...

Harris

$22 - $25/hr

In this role, our intern will participate in rotations with focus areas: Customer Support, Product Management, and Customer Success . What your impact will be: * Work closely with the Customer ...

Harris

$22 - $25/hr

In this role, our intern will participate in rotations with focus areas: Customer Support, Product Management, and Customer Success . What your impact will be: * Work closely with the Customer ...

Harris

$22 - $25/hr

In this role, our intern will participate in rotations with focus areas: Customer Support, Product Management, and Customer Success . What your impact will be: * Work closely with the Customer ...

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Intern Dell Customer Support information

What does an intern in Dell Customer Support do?

An Intern in Dell Customer Support assists with handling customer inquiries, troubleshooting technical issues, and providing support under the guidance of experienced team members. They may interact with customers via phone, email, or chat to resolve problems and ensure customer satisfaction. Interns often learn about Dell's products, support processes, and tools while gaining hands-on experience in a professional environment. This role is designed to help interns develop communication, problem-solving, and technical skills relevant to customer service careers.

What kinds of projects or tasks can an intern in Dell Customer Support expect to work on during their internship?

As an Intern in Dell Customer Support, you can expect to assist with resolving customer inquiries, troubleshooting technical issues, and supporting the team in delivering excellent service. Interns often work on ticket management, documentation, and may participate in process improvement initiatives. You’ll likely collaborate with experienced support agents, learn about Dell’s products and support systems, and gain hands-on experience with customer communication. This role provides valuable exposure to real-world problem-solving and cross-functional teamwork.

What are the key skills and qualifications needed to thrive as an intern in Dell Customer Support, and why are they important?

To thrive as an Intern in Dell Customer Support, you typically need strong problem-solving abilities, basic IT knowledge, and excellent communication skills, often supported by enrollment in a related degree program. Familiarity with customer relationship management (CRM) systems, ticketing tools, and basic troubleshooting software is commonly required. Proactive listening, patience, and a collaborative attitude help interns excel in resolving customer issues and working effectively with team members. These skills are crucial for delivering high-quality support, ensuring customer satisfaction, and building a solid foundation for future roles in tech support.

Is an Intern Dell Customer Support internship good?

An Intern Dell Customer Support internship provides hands-on experience in technical support, customer service, and troubleshooting. It can help develop communication skills, technical knowledge, and industry understanding, making it valuable for those pursuing a career in IT or customer support roles.

What cities are hiring for Intern Dell Customer Support jobs?

Cities with the most Intern Dell Customer Support job openings:

What are the most commonly searched types of Dell Customer Support jobs?

The most popular types of Dell Customer Support jobs are:

What states have the most Intern Dell Customer Support jobs?

States with the most job openings for Intern Dell Customer Support jobs include:

Intern Dell Customer Support jobs near you

Customer Support Intern

Cydian Group

Jacksonville, FL • On-site

$13.50 - $17.25/hr

Other

Posted 4 days ago

Job description

Company Description Cydian Group is a cybersecurity-focused IT partner that helps regulated industries protect their operations, data, and profitability. Founded in 2010, the company combines deep technical expertise with business strategy to serve legal firms, insurance agencies, medical practices, manufacturing companies, nonprofits, and other compliance-driven organizations. Cydian Group delivers proactive, business-first technology solutions, including cybersecurity strategy, risk assessments, cloud services, VOIP, and physical security. Led by Florida native Earl Kelly, the team emphasizes long-term relationships, measurable results, and educational outreach to keep clients CyberStrong. The company’s mission is to provide comprehensive technology, cybersecurity, and communications solutions that give clients peace of mind to focus on their goals.


Role Description The Customer Support Intern is a part-time, on-site role located in Jacksonville, FL. This intern will assist in responding to customer inquiries, documenting issues, and providing timely, accurate information to support client satisfaction. Day-to-day responsibilities include troubleshooting basic technical issues, escalating complex problems to senior team members, and maintaining clear records in support systems. The role also involves collaborating with the cybersecurity and IT teams to understand services, following established procedures, and contributing to a consistent, professional customer experience.


Qualifications

  • Customer-focused skills, including Customer Support and Customer Satisfaction abilities.
  • Strong Interpersonal Skills for effective communication with clients and internal teams.
  • Foundational Technical Support skills and interest in learning cybersecurity and IT concepts.
  • Analytical Skills for identifying issues, interpreting information, and assisting in problem resolution.
  • Ability to work on-site in Jacksonville, FL and manage part-time hours reliably.
  • Clear written and verbal communication skills in English.
  • Basic proficiency with computers, office software, and ticketing or CRM tools is beneficial.
  • Current enrollment in or completion of studies in IT, cybersecurity, business, or related fields is a plus, but not required.

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