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Intern Dell Customer Support Jobs (NOW HIRING)

Dell, Inc.

... support needed to succeed in a digital-first sales environment. Customer Success and Experience ... Dell Technologies is a unique family of businesses that helps individuals and organizations ...

Canonical

Dell Global Alliance Director

Chicago, IL · On-site

Align and support internal canonical field teams - identify, support, grow, transact * Expand existing footprint with Dell customers with an aim to upsell to broader portfolio What we are looking for ...

NAVA Software Solutions

Sr.Net Developer

Houston, TX · On-site

$50.25 - $66.50/hr

Will support their Apple and Dell customer base on various projects and development * Decent-size team (5-6) that this person will be working and collaborating with on this project * Great culture

Beyond SOF

Mobile Customer Support Specialist

Ashburn, VA · On-site

$18.50 - $24.75/hr

... Dell. CBP is actively modernizing its IT infrastructure and engaging in various initiatives to ... The Mobility Customer Support Specialist provides direct support to the Senior Mobility Engineer ...

Beyond SOF

Mobile Customer Support Specialist

Ashburn, VA · On-site

$18.50 - $24.75/hr

... Dell. CBP is actively modernizing its IT infrastructure and engaging in various initiatives to ... The Mobility Customer Support Specialist provides direct support to the Senior Mobility Engineer ...

PBS Systems

Dealer Image Pro - Customer Support

Customer Support Representative - Dealer Image Pro (DIP) PBS is the fastest growing "All Inclusive ... Staff discounts - Exclusive savings with partners such as GM, Dell, and more Should you be selected ...

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Intern Dell Customer Support information

What does an Intern in Dell Customer Support do?

An Intern in Dell Customer Support assists with handling customer inquiries, troubleshooting technical issues, and providing support under the guidance of experienced team members. They may interact with customers via phone, email, or chat to resolve problems and ensure customer satisfaction. Interns often learn about Dell's products, support processes, and tools while gaining hands-on experience in a professional environment. This role is designed to help interns develop communication, problem-solving, and technical skills relevant to customer service careers.

What are the key skills and qualifications needed to thrive as an Intern in Dell Customer Support, and why are they important?

To thrive as an Intern in Dell Customer Support, you typically need strong problem-solving abilities, basic IT knowledge, and excellent communication skills, often supported by enrollment in a related degree program. Familiarity with customer relationship management (CRM) systems, ticketing tools, and basic troubleshooting software is commonly required. Proactive listening, patience, and a collaborative attitude help interns excel in resolving customer issues and working effectively with team members. These skills are crucial for delivering high-quality support, ensuring customer satisfaction, and building a solid foundation for future roles in tech support.

Does Dell pay for housing for interns?

Dell Interns typically do not receive housing stipends or paid housing as part of their compensation. Interns are usually responsible for their own housing arrangements, though some programs may offer relocation assistance or resources. It is advisable to check the specific internship program details for any available support.

What kinds of projects or tasks can an Intern in Dell Customer Support expect to work on during their internship?

As an Intern in Dell Customer Support, you can expect to assist with resolving customer inquiries, troubleshooting technical issues, and supporting the team in delivering excellent service. Interns often work on ticket management, documentation, and may participate in process improvement initiatives. You’ll likely collaborate with experienced support agents, learn about Dell’s products and support systems, and gain hands-on experience with customer communication. This role provides valuable exposure to real-world problem-solving and cross-functional teamwork.

How to get an internship in Dell?

To secure an internship as a Dell Customer Support Intern, candidates should review Dell's official careers website for internship opportunities, ensure they meet the required educational background, and prepare a strong resume highlighting relevant skills such as customer service and technical knowledge. Applying through the company's online portal and demonstrating good communication skills can improve chances of selection.

How much do Dell interns get paid?

Dell interns in customer support roles typically earn an hourly wage that ranges from $15 to $20, depending on location and experience. Internships often last several months and may include additional benefits such as training and mentorship.

Is a Dell internship good?

A Dell internship for customer support provides hands-on experience in technical troubleshooting, communication, and problem-solving within a corporate environment. It can enhance skills, offer networking opportunities, and improve employability for those interested in technology and customer service careers.
What cities are hiring for Intern Dell Customer Support jobs? Cities with the most Intern Dell Customer Support job openings:
What are the most commonly searched types of Dell Customer Support jobs? The most popular types of Dell Customer Support jobs are:
What states have the most Intern Dell Customer Support jobs? States with the most job openings for Intern Dell Customer Support jobs include:
Intern Dell Customer Support jobs near you
Customer Support Specialist

Customer Support Specialist

Global Data Consultants, LLC

Beloit, WI • On-site

$45K - $50K/yr

Full-time

PTO

Posted 14 days ago

Job description

Overview
GDC IT Solutions is currently seeking a Computer Support Specialist in Beloit, WI.

Position Overview
We are seeking a detail-oriented and customer-focused Customer Support Specialist to provide technical and application support across a multi-site environment. This role involves troubleshooting hardware, software, and network issues while supporting a wide range of business applications. The ideal candidate has a strong IT support background and is comfortable working in a Windows-based environment with modern and legacy systems.

Responsibilities:
  • Provide front-line technical support to end users via phone, email, and ticketing systems.
  • Troubleshoot and resolve hardware, software, and network-related issues.
  • Support Dell workstations running primarily Windows 11 Pro, with some legacy Windows 10 systems.
  • Manage user accounts, permissions, and password resets using Active Directory.
  • Support connectivity issues including VPN and network troubleshooting (Meraki/Cisco environments).
  • Install, configure, and maintain desktops, peripherals, and applications.
  • Assist with VoIP system setup and support.
  • Provide support for a variety of business applications, including ERP, manufacturing, and CAD systems (training provided as needed).
  • Document incidents, solutions, and procedures in help desk systems.
  • Travel to support multiple locations when necessary.
  • Maintain and track IT equipment and inventory.
  • Collaborate with vendors and internal teams to resolve complex issues.
  • Assist with IT security efforts including phishing testing and audit support.

Minimum Qualifications:
  • Associate's or Bachelor's Degree in related field.
  • Experience in help desk, desktop support, or customer support roles.
  • Strong knowledge of Windows operating systems (Windows 10 & Windows 11).
  • Hands-on experience with Active Directory.
  • Familiarity with networking fundamentals (LAN, VPN, security basics).
  • Experience supporting hardware in a Dell workstation environment.
  • Ability to troubleshoot issues independently and efficiently.
  • Strong customer service and communication skills.

Preferred Experience:
  • Experience with Meraki (Cisco-based) network environments.
  • Exposure to ERP, CAD, or manufacturing software systems.
  • Familiarity with VoIP systems and IT hardware installations.
  • Experience working in multi-site or field support environments.
  • Knowledge of IT compliance, audits, or security practices.

What We Do:
GDC is a full-service IT Staffing and Solutions company specializing in the areas of IT talent placement, application development, multilingual service desk, networking and infrastructure, business intelligence, and project management.

Why Work for GDC?
  • Cutting Edge Technology and Innovation.
  • Career Growth Opportunities.
  • Employee-Centric Environment.
  • Comprehensive Benefits Package.
  • Holiday and Vacation.

Equal Opportunity Workplace:
GDC is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. All qualified applicants will receive consideration for employment.

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