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Intern Dell Customer Support Jobs (NOW HIRING)

Dell, Inc.

Solution Architect - CSC TechOps

Round Rock, TX · On-site

$58.75 - $77.50/hr

Our Mission is to be a trusted advisor to our customers/partners. To develop, retain and win business for Dell Technologies. You will: * Provide operational and technical support for lab ...

Dell, Inc.

Solution Architect - CSC TechOps

Round Rock, TX · On-site

$58.75 - $77.25/hr

Our Mission is to be a trusted advisor to our customers/partners. To develop, retain and win business for Dell Technologies. You will: * Provide operational and technical support for lab ...

Canonical

Dell Global Alliance Director

Chicago, IL · On-site

Align and support internal canonical field teams - identify, support, grow, transact * Expand existing footprint with Dell customers with an aim to upsell to broader portfolio What we are looking for ...

NAVA Software Solutions

Sr.Net Developer

Houston, TX · On-site

$50.25 - $66.50/hr

Will support their Apple and Dell customer base on various projects and development * Decent-size team (5-6) that this person will be working and collaborating with on this project * Great culture

Beyond SOF

Mobile Customer Support Specialist

Ashburn, VA · On-site

$18.50 - $24.75/hr

... Dell. CBP is actively modernizing its IT infrastructure and engaging in various initiatives to ... The Mobility Customer Support Specialist provides direct support to the Senior Mobility Engineer ...

Beyond SOF

Mobile Customer Support Specialist

Ashburn, VA · On-site

$18.50 - $24.75/hr

... Dell. CBP is actively modernizing its IT infrastructure and engaging in various initiatives to ... The Mobility Customer Support Specialist provides direct support to the Senior Mobility Engineer ...

KnowBe4

Tech Support Intern (Hybrid)

Clearwater, FL · Hybrid

$13.75 - $17.75/hr

What You'll Do Customer Support: Respond to incoming calls and tickets from customers experiencing product-related issues, applying troubleshooting skills to diagnose problems, provide clear ...

KnowBe4

Tech Support Intern (Hybrid)

Clearwater, FL · On-site +1

$13.75 - $17.75/hr

This position will require the intern to work in our Clearwater, FL office 4 days a week (Monday ... What You'll Do Customer Support: Respond to incoming calls and tickets from customers experiencing ...

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Intern Dell Customer Support information

What does an Intern in Dell Customer Support do?

An Intern in Dell Customer Support assists with handling customer inquiries, troubleshooting technical issues, and providing support under the guidance of experienced team members. They may interact with customers via phone, email, or chat to resolve problems and ensure customer satisfaction. Interns often learn about Dell's products, support processes, and tools while gaining hands-on experience in a professional environment. This role is designed to help interns develop communication, problem-solving, and technical skills relevant to customer service careers.

What are the key skills and qualifications needed to thrive as an Intern in Dell Customer Support, and why are they important?

To thrive as an Intern in Dell Customer Support, you typically need strong problem-solving abilities, basic IT knowledge, and excellent communication skills, often supported by enrollment in a related degree program. Familiarity with customer relationship management (CRM) systems, ticketing tools, and basic troubleshooting software is commonly required. Proactive listening, patience, and a collaborative attitude help interns excel in resolving customer issues and working effectively with team members. These skills are crucial for delivering high-quality support, ensuring customer satisfaction, and building a solid foundation for future roles in tech support.

What kinds of projects or tasks can an Intern in Dell Customer Support expect to work on during their internship?

As an Intern in Dell Customer Support, you can expect to assist with resolving customer inquiries, troubleshooting technical issues, and supporting the team in delivering excellent service. Interns often work on ticket management, documentation, and may participate in process improvement initiatives. You’ll likely collaborate with experienced support agents, learn about Dell’s products and support systems, and gain hands-on experience with customer communication. This role provides valuable exposure to real-world problem-solving and cross-functional teamwork.
What cities are hiring for Intern Dell Customer Support jobs? Cities with the most Intern Dell Customer Support job openings:
What are the most commonly searched types of Dell Customer Support jobs? The most popular types of Dell Customer Support jobs are:
What states have the most Intern Dell Customer Support jobs? States with the most job openings for Intern Dell Customer Support jobs include:
Intern Dell Customer Support jobs near you
Solution Architect - CSC TechOps

Solution Architect - CSC TechOps

Dell, Inc.

Round Rock, TX • On-site

$58.75 - $77.50/hr

Full-time

Posted 20 days ago

Job description

Solution Architect - CSC TechOps (i7)

CSC technical engagements are designed to support sales pipeline development and facilitate the successful closure of sales opportunities. These opportunities hinge on the successful execution of test plans, ultimately guiding customers toward their final purchasing decisions.

This role will be part of our CSC TechOps (Technical Operations) which has responsibilities for supporting our Global Labs infrastructure and developing solutions to accelerate our abilities to deploy, maintain, secure and evolve our capabilities to showcase/validate desired customer outcomes.

To learn more about our Customer Solution Center - Watch This Video

Join us as a Solution Architect - CSC TechOps (i7) on our Solution Architect team in Round Rock, TX USA  to do the best work of your career and make a profound social impact.

What you'll achieve

As a Solution Architect within the Dell Customer Solution Centers (CSC), you will play a pivotal role in ensuring our customers' confidence in the proposed solutions and architectures. Our Mission is to be a trusted advisor to our customers/partners. To develop, retain and win business for Dell Technologies.

You will:

 

  • Provide operational and technical support for lab infrastructure, with primary responsibility as well as manage and resolve operational support tickets, ensuring timely and effective issue resolution
  • Perform and support daily operational activities to maintain system stability and availability
  • Collaborate effectively with global teams across multiple regions and time zones
  • Drive continuous improvement by evaluating existing processes and proposing more efficient solutions
  • Contribute to the overall operational stability and long-term sustainability of the Round Rock operations team

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:

Essential Requirements

  • Experience of Linux and Windows system administration
  • Experience of working with Hypervisors
  • Knowledge of Active Directory/DNS and Knowledge of Scripting - PowerShell/PowerCLI
  • Experience of working with Server and Storage solutions
  • Experience of basic Network management and configurations

Compensation

Dell is committed to fair and equitable compensation practices. The salary range for this position is $113,050- $146,300.

Benefits

We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities - all to create a compelling and rewarding work environment.

Application closing date: May 20, 2026

Apply now!

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here.

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About DELL

Sourced by ZipRecruiter

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We're proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

10,000+ Employees

Headquarters location

Round Rock, TX, US

Year founded

1984

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