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Full Time Dell Customer Support Jobs (NOW HIRING)

Dell, Inc.

... support needed to succeed in a digital-first sales environment. Customer Success and Experience ... Dell Technologies is a unique family of businesses that helps individuals and organizations ...

Canonical

Dell Global Alliance Director

Chicago, IL · On-site

Align and support internal canonical field teams - identify, support, grow, transact * Expand existing footprint with Dell customers with an aim to upsell to broader portfolio What we are looking for ...

NAVA Software Solutions

Sr.Net Developer

Houston, TX · On-site

$50.25 - $66.50/hr

Will support their Apple and Dell customer base on various projects and development * Decent-size team (5-6) that this person will be working and collaborating with on this project * Great culture

Acculynx

Full-Time Customer Support Agent

Beloit, WI · On-site

$17.75 - $23.75/hr

AccuLynx is looking for a Full-Time Customer Support Agent to join us in our Beloit, WI office! A Customer Support Agent will act as a liaison, provide product/services information and resolve any ...

AccuLynx

Full-Time Customer Support Agent

Beloit, WI · On-site

$17.75 - $23.75/hr

AccuLynx is looking for a Full-Time Customer Support Agent to join us in our Beloit, WI office! A Customer Support Agent will act as a liaison, provide product/services information and resolve any ...

DH Pace

Customer Support

Olathe, KS

$16.50 - $21/hr

DH Pace Company, Inc . is growing and aspires to hire a Full-time Customer Support Representative to join our Contact Center team in Olathe, KS. This in office position is seeking customer-focused ...

DH Pace

Customer Support

Olathe, KS · On-site

$16.50 - $21/hr

DH Pace Company, Inc . is growing and aspires to hire a Full-time Customer Support Representative to join our Contact Center team in Olathe, KS. This in office position is seeking customer-focused ...

DH Pace

Customer Support

Olathe, KS

$16.50 - $21/hr

DH Pace Company, Inc . is growing and aspires to hire a Full-time Customer Support Representative to join our Contact Center team in Olathe, KS. This in office position is seeking customer-focused ...

Stax Connect

Customer Support Specialist

Orlando, FL · On-site

$24/hr

Job Type Full-time Description We're proud to share that our Customer Support team earned Bronze in the Stevie ® Awards for Front-Line Customer Service Team of the Year - a recognition that ...

uShip

Customer Support Specialist

Austin, TX · On-site

$25/hr

Customer Support Specialist Position Overview uShip is seeking an upbeat and driven individual to join the Customer Support team as a full time Customer Support Specialist. This individual will work ...

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All JobsDell Customer Support JobsFull Time Dell Customer Support Jobs

Full Time Dell Customer Support information

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How much do full time dell customer support jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for full time dell customer support in the United States is $23.17, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $26.44 per hour, depending on experience, location, and employer.

What are some typical challenges faced by Full Time Dell Customer Support representatives, and how can they be managed?

Full Time Dell Customer Support representatives often encounter challenges such as handling a high volume of customer inquiries, resolving complex technical issues, and meeting service-level agreements. Managing these challenges requires strong communication skills, patience, and the ability to quickly learn and apply Dell's troubleshooting protocols. Most teams offer ongoing training and support, as well as collaboration with colleagues and technical specialists, to help resolve difficult cases efficiently. Staying organized and leveraging internal knowledge bases are also key strategies for success in this role.

What are Full Time Dell Customer Support jobs?

Full Time Dell Customer Support jobs involve assisting Dell customers with inquiries, troubleshooting technical issues, processing orders, and providing information about Dell products and services. Employees in these roles typically communicate with customers via phone, chat, or email, ensuring a positive customer experience. These positions often require strong communication skills, technical aptitude, and a commitment to resolving customer concerns efficiently. Full-time roles usually offer standard benefits and consistent work hours.

What is the difference between Full Time Dell Customer Support vs Full Time Dell Technical Support?

AspectFull Time Dell Customer SupportFull Time Dell Technical Support
CredentialsCustomer service experience, basic technical knowledgeTechnical certifications, IT knowledge, troubleshooting skills
Work EnvironmentCall centers, customer service centersTechnical support centers, IT help desks
Employer & IndustryDell, technology and electronics industryDell, technology and electronics industry
Search & Comparison IntentCustomer service roles, support jobsTechnical support, IT troubleshooting roles

Full Time Dell Customer Support primarily involves assisting customers with product inquiries and basic issues, focusing on customer service skills. In contrast, Full Time Dell Technical Support requires technical expertise to troubleshoot and resolve complex technical problems. Both roles are within Dell's support services but differ in technical complexity and skill requirements.

What are the key skills and qualifications needed to thrive as a Full Time Dell Customer Support representative, and why are they important?

To excel as a Full Time Dell Customer Support representative, you need strong problem-solving abilities, technical troubleshooting skills, and a solid understanding of Dell products, often supported by a high school diploma or equivalent. Familiarity with CRM software, ticketing systems like ServiceNow, and basic computer hardware and operating systems is highly valuable. Excellent communication, patience, and a customer-centric attitude are standout soft skills in this role. These skills are crucial to resolving customer issues efficiently, ensuring satisfaction, and maintaining Dell's reputation for quality service.
What cities are hiring for Full Time Dell Customer Support jobs? Cities with the most Full Time Dell Customer Support job openings:
What are the most commonly searched types of Dell Customer Support jobs? The most popular types of Dell Customer Support jobs are:
What states have the most Full Time Dell Customer Support jobs? States with the most job openings for Full Time Dell Customer Support jobs include:
Full Time Dell Customer Support jobs near you
Customer Support Specialist

Customer Support Specialist

Global Data Consultants, LLC

Beloit, WI • On-site

$45K - $50K/yr

Full-time

PTO

Posted 25 days ago

Job description

Overview
GDC IT Solutions is currently seeking a Computer Support Specialist in Beloit, WI.

Position Overview
We are seeking a detail-oriented and customer-focused Customer Support Specialist to provide technical and application support across a multi-site environment. This role involves troubleshooting hardware, software, and network issues while supporting a wide range of business applications. The ideal candidate has a strong IT support background and is comfortable working in a Windows-based environment with modern and legacy systems.

Responsibilities:
  • Provide front-line technical support to end users via phone, email, and ticketing systems.
  • Troubleshoot and resolve hardware, software, and network-related issues.
  • Support Dell workstations running primarily Windows 11 Pro, with some legacy Windows 10 systems.
  • Manage user accounts, permissions, and password resets using Active Directory.
  • Support connectivity issues including VPN and network troubleshooting (Meraki/Cisco environments).
  • Install, configure, and maintain desktops, peripherals, and applications.
  • Assist with VoIP system setup and support.
  • Provide support for a variety of business applications, including ERP, manufacturing, and CAD systems (training provided as needed).
  • Document incidents, solutions, and procedures in help desk systems.
  • Travel to support multiple locations when necessary.
  • Maintain and track IT equipment and inventory.
  • Collaborate with vendors and internal teams to resolve complex issues.
  • Assist with IT security efforts including phishing testing and audit support.

Minimum Qualifications:
  • Associate's or Bachelor's Degree in related field.
  • Experience in help desk, desktop support, or customer support roles.
  • Strong knowledge of Windows operating systems (Windows 10 & Windows 11).
  • Hands-on experience with Active Directory.
  • Familiarity with networking fundamentals (LAN, VPN, security basics).
  • Experience supporting hardware in a Dell workstation environment.
  • Ability to troubleshoot issues independently and efficiently.
  • Strong customer service and communication skills.

Preferred Experience:
  • Experience with Meraki (Cisco-based) network environments.
  • Exposure to ERP, CAD, or manufacturing software systems.
  • Familiarity with VoIP systems and IT hardware installations.
  • Experience working in multi-site or field support environments.
  • Knowledge of IT compliance, audits, or security practices.

What We Do:
GDC is a full-service IT Staffing and Solutions company specializing in the areas of IT talent placement, application development, multilingual service desk, networking and infrastructure, business intelligence, and project management.

Why Work for GDC?
  • Cutting Edge Technology and Innovation.
  • Career Growth Opportunities.
  • Employee-Centric Environment.
  • Comprehensive Benefits Package.
  • Holiday and Vacation.

Equal Opportunity Workplace:
GDC is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. All qualified applicants will receive consideration for employment.

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