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Full Time Dell Customer Support Jobs (NOW HIRING)

Dell, Inc.

Solution Architect - CSC TechOps

Round Rock, TX · On-site

$58.75 - $77.25/hr

Our Mission is to be a trusted advisor to our customers/partners. To develop, retain and win business for Dell Technologies. You will: * Provide operational and technical support for lab ...

Canonical

Dell Global Alliance Director

Chicago, IL

Align and support internal canonical field teams - identify, support, grow, transact * Expand existing footprint with Dell customers with an aim to upsell to broader portfolio What we are looking for ...

NAVA Software Solutions

Sr.Net Developer

Houston, TX · On-site

$50.25 - $66.50/hr

Will support their Apple and Dell customer base on various projects and development * Decent-size team (5-6) that this person will be working and collaborating with on this project * Great culture

Acculynx

Full-Time Customer Support Agent

Beloit, WI · On-site

$17.75 - $23.75/hr

AccuLynx is looking for a Full-Time Customer Support Agent to join us in our Beloit, WI office! A Customer Support Agent will act as a liaison, provide product/services information and resolve any ...

AccuLynx

Full-Time Customer Support Agent

Beloit, WI · On-site

$17.75 - $23.75/hr

AccuLynx is looking for a Full-Time Customer Support Agent to join us in our Beloit, WI office! A Customer Support Agent will act as a liaison, provide product/services information and resolve any ...

AFC Industries

Customer Support

Muscatine, IA · On-site

$16 - $20.50/hr

Provide effective sales service support for all customers by efficiently processing all customer ... Position: Full-time Location: Muscatine, IA Work Hours: 7AM - 4PM (can vary) Benefits: * 401(k) ...

DH Pace

Customer Support

Olathe, KS

$16.50 - $21/hr

DH Pace Company, Inc . is growing and aspires to hire a Full-time Customer Support Representative to join our Contact Center team in Olathe, KS. This in office position is seeking customer-focused ...

DH Pace

Customer Support

Olathe, KS

$16.50 - $21/hr

DH Pace Company, Inc . is growing and aspires to hire a Full-time Customer Support Representative to join our Contact Center team in Olathe, KS. This in office position is seeking customer-focused ...

AFC Industries

Customer Support

Muscatine, IA · On-site

$16 - $20.50/hr

Provide effective sales service support for all customers by efficiently processing all customer ... Position: Full-time Location: Muscatine, IA Work Hours: 7AM - 4PM (can vary) Benefits: * 401(k) ...

DH Pace

Customer Support

Olathe, KS · On-site

$16.50 - $21/hr

DH Pace Company, Inc . is growing and aspires to hire a Full-time Customer Support Representative to join our Contact Center team in Olathe, KS. This in office position is seeking customer-focused ...

Jiko

Customer Support Associate

Charlotte, NC · Remote

$17 - $23.50/hr

Customer Support Associate Company: Jiko Work Type: Remote Employment: Full Time Location: US Seniority: Mid Level Technologies: CRM, Help Desk, Fintech platforms, Customer Support Software ...

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Full Time Dell Customer Support information

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How much do full time dell customer support jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for full time dell customer support in the United States is $23.17, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $26.44 per hour, depending on experience, location, and employer.

How much does Dell pay an hour?

Full Time Dell Customer Support representatives typically earn around $15 to $20 per hour, depending on experience, location, and specific role requirements. The position often involves troubleshooting, customer service skills, and familiarity with Dell products and support tools.

What are some typical challenges faced by Full Time Dell Customer Support representatives, and how can they be managed?

Full Time Dell Customer Support representatives often encounter challenges such as handling a high volume of customer inquiries, resolving complex technical issues, and meeting service-level agreements. Managing these challenges requires strong communication skills, patience, and the ability to quickly learn and apply Dell's troubleshooting protocols. Most teams offer ongoing training and support, as well as collaboration with colleagues and technical specialists, to help resolve difficult cases efficiently. Staying organized and leveraging internal knowledge bases are also key strategies for success in this role.

What's the highest paying customer service job?

In customer support roles, senior positions such as Customer Support Manager or Technical Support Manager tend to have the highest salaries, often exceeding $70,000 annually. Specialized roles requiring technical expertise, certifications, or leadership skills generally command higher pay within the customer service field.

How hard is it to get hired at Dell?

Getting hired for a full-time Dell customer support role typically requires a combination of relevant customer service experience, good communication skills, and sometimes technical knowledge or certifications. The application process involves submitting an online application, passing assessments, and completing interviews, with competition varying based on the position and location.

What are Full Time Dell Customer Support jobs?

Full Time Dell Customer Support jobs involve assisting Dell customers with inquiries, troubleshooting technical issues, processing orders, and providing information about Dell products and services. Employees in these roles typically communicate with customers via phone, chat, or email, ensuring a positive customer experience. These positions often require strong communication skills, technical aptitude, and a commitment to resolving customer concerns efficiently. Full-time roles usually offer standard benefits and consistent work hours.

What is the difference between Full Time Dell Customer Support vs Full Time Dell Technical Support?

AspectFull Time Dell Customer SupportFull Time Dell Technical Support
CredentialsCustomer service experience, basic technical knowledgeTechnical certifications, IT knowledge, troubleshooting skills
Work EnvironmentCall centers, customer service centersTechnical support centers, IT help desks
Employer & IndustryDell, technology and electronics industryDell, technology and electronics industry
Search & Comparison IntentCustomer service roles, support jobsTechnical support, IT troubleshooting roles

Full Time Dell Customer Support primarily involves assisting customers with product inquiries and basic issues, focusing on customer service skills. In contrast, Full Time Dell Technical Support requires technical expertise to troubleshoot and resolve complex technical problems. Both roles are within Dell's support services but differ in technical complexity and skill requirements.

Does Dell provide work from home?

Full Time Dell Customer Support roles often offer remote work options, especially for positions involving troubleshooting and customer service that can be performed using a computer and internet connection. Availability of remote work may vary by location and specific job requirements, so candidates should review the job listing for details on work from home opportunities.

What are the key skills and qualifications needed to thrive as a Full Time Dell Customer Support representative, and why are they important?

To excel as a Full Time Dell Customer Support representative, you need strong problem-solving abilities, technical troubleshooting skills, and a solid understanding of Dell products, often supported by a high school diploma or equivalent. Familiarity with CRM software, ticketing systems like ServiceNow, and basic computer hardware and operating systems is highly valuable. Excellent communication, patience, and a customer-centric attitude are standout soft skills in this role. These skills are crucial to resolving customer issues efficiently, ensuring satisfaction, and maintaining Dell's reputation for quality service.
What cities are hiring for Full Time Dell Customer Support jobs? Cities with the most Full Time Dell Customer Support job openings:
What are the most commonly searched types of Dell Customer Support jobs? The most popular types of Dell Customer Support jobs are:
What states have the most Full Time Dell Customer Support jobs? States with the most job openings for Full Time Dell Customer Support jobs include:
Full Time Dell Customer Support jobs near you
Solution Architect - CSC TechOps

Solution Architect - CSC TechOps

Dell, Inc.

Round Rock, TX

$58.75 - $77.50/hr

Full-time

Posted 27 days ago

Job description

Solution Architect - CSC TechOps (i7)

CSC technical engagements are designed to support sales pipeline development and facilitate the successful closure of sales opportunities. These opportunities hinge on the successful execution of test plans, ultimately guiding customers toward their final purchasing decisions.

This role will be part of our CSC TechOps (Technical Operations) which has responsibilities for supporting our Global Labs infrastructure and developing solutions to accelerate our abilities to deploy, maintain, secure and evolve our capabilities to showcase/validate desired customer outcomes.

To learn more about our Customer Solution Center - Watch This Video

Join us as a Solution Architect - CSC TechOps (i7) on our Solution Architect team in Round Rock, TX USA  to do the best work of your career and make a profound social impact.

What you'll achieve

As a Solution Architect within the Dell Customer Solution Centers (CSC), you will play a pivotal role in ensuring our customers' confidence in the proposed solutions and architectures. Our Mission is to be a trusted advisor to our customers/partners. To develop, retain and win business for Dell Technologies.

You will:

 

  • Provide operational and technical support for lab infrastructure, with primary responsibility as well as manage and resolve operational support tickets, ensuring timely and effective issue resolution
  • Perform and support daily operational activities to maintain system stability and availability
  • Collaborate effectively with global teams across multiple regions and time zones
  • Drive continuous improvement by evaluating existing processes and proposing more efficient solutions
  • Contribute to the overall operational stability and long-term sustainability of the Round Rock operations team

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:

Essential Requirements

  • Experience of Linux and Windows system administration
  • Experience of working with Hypervisors
  • Knowledge of Active Directory/DNS and Knowledge of Scripting - PowerShell/PowerCLI
  • Experience of working with Server and Storage solutions
  • Experience of basic Network management and configurations

Compensation

Dell is committed to fair and equitable compensation practices. The salary range for this position is $113,050- $146,300.

Benefits

We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities - all to create a compelling and rewarding work environment.

Application closing date: May 20, 2026

Apply now!

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here.

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About DELL

Sourced by ZipRecruiter

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We're proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

10,000+ Employees

Headquarters location

Round Rock, TX, US

Year founded

1984

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