ZipRecruiter

Log In

1

Ibm Customer Service Representative Jobs (NOW HIRING)

I Supply

Customer Service Representative

Fairborn, OH

$15 - $20.50/hr

I Supply Company is hiring a CSR to deliver quality customer service to our food systems clients ... Utilize IBM ISeries Database and Microsoft Office Products * Perform clerical duties such as filing ...

I Supply Company

Customer Service Representative

Fairborn, OH · On-site

$15 - $20.50/hr

I Supply Company is hiring a CSR to deliver quality customer service to our food systems clients ... Utilize IBM ISeries Database and Microsoft Office Products * Perform clerical duties such as filing ...

next page

Showing results 1-20

All JobsIbm Customer Service Representative Jobs

Ibm Customer Service Representative information

See salary details

$9

$18

$26

How much do ibm customer service representative jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for ibm customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Ibm Customer Service Representative position, and why are they important?

To thrive as an IBM Customer Service Representative, you should have strong communication skills, problem-solving abilities, and a background in customer support, often with a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and IBM-specific tools or platforms is typically required, and additional certifications in customer service are a plus. Excellent listening skills, patience, and the ability to remain calm under pressure help individuals excel in this customer-facing role. These skills and qualities ensure representatives can effectively resolve customer issues, contribute to positive client experiences, and uphold IBM's service standards.

Is it hard to get hired by IBM?

Becoming an IBM Customer Service Representative can be competitive, as the company looks for candidates with strong communication skills, technical knowledge, and customer-focused experience. The hiring process typically involves multiple interview stages and assessments to evaluate problem-solving abilities and technical proficiency. Having relevant certifications or experience with customer support tools can improve your chances of being hired.

Does IBM have customer service?

IBM Customer Service Representatives are responsible for assisting clients with technical support, product inquiries, and issue resolution. The company provides customer service through various channels, including phone, email, and online chat, often requiring knowledge of IBM products and tools. Effective communication and problem-solving skills are essential for this role.

What is an IBM Customer Service Representative job?

An IBM Customer Service Representative assists customers by addressing inquiries, troubleshooting technical issues, and providing solutions related to IBM products and services. They handle customer concerns via phone, email, or chat, ensuring excellent support and satisfaction. This role requires strong communication skills, problem-solving abilities, and knowledge of IBM technologies. Representatives may also document interactions and collaborate with internal teams to resolve complex issues efficiently.

What is the entry level salary for IBM?

The entry-level salary for an IBM Customer Service Representative typically ranges from $40,000 to $50,000 annually, depending on location and experience. Starting salaries may also include benefits such as health insurance and training opportunities.

What are some typical challenges faced by IBM Customer Service Representatives, and how are they supported in overcoming them?

IBM Customer Service Representatives often handle complex technical queries and must adapt to rapidly changing products and client needs, which can be challenging. To support representatives, IBM provides comprehensive onboarding, ongoing training resources, and access to a knowledgeable support team. You will also benefit from established escalation procedures and frequent team huddles to share solutions and best practices. This collaborative environment ensures you are well-equipped to deliver excellent service and continually grow your skills.

Does IBM offer work from home?

IBM Customer Service Representative roles often offer remote work options, especially for positions involving phone or online support. Availability of remote work depends on the specific role, location, and company policies, and may require familiarity with tools like chat platforms and CRM software.
More about Ibm Customer Service Representative jobs
What cities are hiring for Ibm Customer Service Representative jobs? Cities with the most Ibm Customer Service Representative job openings:
What states have the most Ibm Customer Service Representative jobs? States with the most job openings for Ibm Customer Service Representative jobs include:
What job categories do people searching Ibm Customer Service Representative jobs look for? The top searched job categories for Ibm Customer Service Representative jobs are:
Ibm Customer Service Representative jobs near you
Infographic showing various Ibm Customer Service Representative job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, and 99% Full Time. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Customer Service Representative at Charlie

Denver, CO

$16.50 - $22.50/hr

Full-time

Posted 11 days ago

Job description

Customer Service Responsibilities include: Creating detailed business plans to facilitate the attainment of goals and quotas Managing the entire sales cycle from finding a client to securing a deal Unearthing new sales opportunities through networking and turn them into long term partnerships Job brief We are looking for a competent Account Executive to find business opportunities and manage customer relationships. You'll be directly responsible for the preservation and expansion of our customer base. The ideal candidate will have talent in sales and experience in customer service.

We expect you to be a reliable professional able to achieve balance between customer orientation and a results-driven approach. The goal is to find opportunities and turn them in long-term profitable relationships based on trust and mutual satisfaction. Responsibilities Create detailed business plans to facilitate the attainment of goals and quotas Manage the entire sales cycle from finding a client to securing a deal Unearth new sales opportunities through networking and turn them into long term partnerships Present products to prospective clients Provide professional after-sales support to enhance the customers' dedication Remain in frequent contact with the clients in your responsibility to understand their needs Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company's reputation Negotiate agreements and keep records of sales and data equirements Proven experience as an Account Executive, or in other sales/customer service role Knowledge of market research, sales and negotiating principles Outstanding knowledge of MS Office; knowledge of CRM software (eg.

Salesforce) is a plus Excellent communication/presentation skills and ability to build relationships Organizational and time-management skills A business acumen Enthusiastic and passionate BSc or BA in business administration, sales or marketing

Apply