Software Engineer Apprentice
Armonk, NY · On-site
... IBM customer issues, debug customer problems and environments, and increase Cloud Service skills. • Participate in on-going training and development focused on your professional and technical ...
Armonk, NY · On-site
... IBM customer issues, debug customer problems and environments, and increase Cloud Service skills. • Participate in on-going training and development focused on your professional and technical ...
Armonk, NY · On-site
... IBM customer issues, debug customer problems and environments, and increase Cloud Service skills. • Participate in on-going training and development focused on your professional and technical ...
Jackson, MS · On-site
$24K - $31K/yr
One of the most important people on our Team is the Customer Service Representative (CSR). Some might even refer to this individual as an Administrative Assistant or a Receptionist. Nevertheless, in ...
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Jackson, MS · On-site
$24K - $31K/yr
One of the most important people on our Team is the Customer Service Representative (CSR). Some might even refer to this individual as an Administrative Assistant or a Receptionist. Nevertheless, in ...
North Little Rock, AR · On-site
$13.75 - $18.50/hr
Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...
North Little Rock, AR · On-site
$13.75 - $18.50/hr
Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...
Baton Rouge, LA · On-site
$14 - $19/hr
Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...
Quick apply
Baton Rouge, LA · On-site
$14 - $19/hr
Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...
Fayetteville, AR · On-site
$15.25 - $20.75/hr
Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...
Fayetteville, AR · On-site
$15.25 - $20.75/hr
Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...
North Little Rock, AR · On-site
$15.25 - $20.75/hr
Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...
North Little Rock, AR · On-site
$15.25 - $20.75/hr
Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...
La Place, LA · On-site
$14.50 - $20/hr
Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...
La Place, LA · On-site
$14.50 - $20/hr
Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...
Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...
Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...
La Place, LA · On-site
$14.50 - $20/hr
Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...
Quick apply
La Place, LA · On-site
$14.50 - $20/hr
Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...
Baton Rouge, LA · On-site
$12.50 - $17/hr
Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...
Quick apply
Baton Rouge, LA · On-site
$12.50 - $17/hr
Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...
Baton Rouge, LA · On-site
$13.75 - $18.50/hr
Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...
Quick apply
Baton Rouge, LA · On-site
$13.75 - $18.50/hr
Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...
Bealeton, VA · On-site
$15 - $18/hr
Customer Service Representative (CSR) Compassion Animal Hospital is seeking a Customer Service Representative (CSR) to support our 3-Doctor practice. This position may be full-time or part-time, with ...
Bealeton, VA · On-site
$15 - $18/hr
Customer Service Representative (CSR) Compassion Animal Hospital is seeking a Customer Service Representative (CSR) to support our 3-Doctor practice. This position may be full-time or part-time, with ...
Little Rock, AR · On-site
$14.25 - $19.50/hr
Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...
Quick apply
Little Rock, AR · On-site
$14.25 - $19.50/hr
Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...
$14.50 - $20/hr
Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...
$14.50 - $20/hr
Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...
Fort Smith, AR · On-site
$15.25 - $20.75/hr
Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...
Quick apply
Fort Smith, AR · On-site
$15.25 - $20.75/hr
Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...
North Little Rock, AR · On-site
$15.25 - $20.75/hr
Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...
Quick apply
North Little Rock, AR · On-site
$15.25 - $20.75/hr
Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...
Baton Rouge, LA · On-site
$15.25 - $20.75/hr
Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...
Quick apply
Baton Rouge, LA · On-site
$15.25 - $20.75/hr
Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...
$13.25 - $18/hr
Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...
$13.25 - $18/hr
Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...
Fayetteville, AR · On-site
$15 - $20.50/hr
Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...
Quick apply
Fayetteville, AR · On-site
$15 - $20.50/hr
Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...
Baton Rouge, LA · On-site
$14 - $19/hr
Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...
Baton Rouge, LA · On-site
$14 - $19/hr
Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
To thrive as an IBM Customer Service Representative, you should have strong communication skills, problem-solving abilities, and a background in customer support, often with a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and IBM-specific tools or platforms is typically required, and additional certifications in customer service are a plus. Excellent listening skills, patience, and the ability to remain calm under pressure help individuals excel in this customer-facing role. These skills and qualities ensure representatives can effectively resolve customer issues, contribute to positive client experiences, and uphold IBM's service standards.
An IBM Customer Service Representative assists customers by addressing inquiries, troubleshooting technical issues, and providing solutions related to IBM products and services. They handle customer concerns via phone, email, or chat, ensuring excellent support and satisfaction. This role requires strong communication skills, problem-solving abilities, and knowledge of IBM technologies. Representatives may also document interactions and collaborate with internal teams to resolve complex issues efficiently.
IBM Customer Service Representatives often handle complex technical queries and must adapt to rapidly changing products and client needs, which can be challenging. To support representatives, IBM provides comprehensive onboarding, ongoing training resources, and access to a knowledgeable support team. You will also benefit from established escalation procedures and frequent team huddles to share solutions and best practices. This collaborative environment ensures you are well-equipped to deliver excellent service and continually grow your skills.

Full-time
This job post has expired today. Applications are no longer accepted.
7.9
Based on 75 frontline employees who took The Breakroom Quiz
105th of 202 rated software companies
Sourced by ZipRecruiter
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
It services
10,000+ Employees
Armonk, NY, US
1911