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Entry Level Dell Customer Support Jobs in Tennessee

Dell, Inc.

Senior Engineer, Service Delivery

Nashville, TN · Remote

$86K - $118K/yr

Ability to travel to customer locations with a flexible schedule - support business needs 24x7 ... Compensation Dell is committed to fair and equitable compensation practices. The salary range for ...

Pro Solutions Group

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Account Manager (Entry Level)

Murfreesboro, TN · On-site

$47K - $58K/yr (+ commission)

Entry-Level Account Manager Are you ready to kickstart your career in account management? We're ... Collaborate with sales and customer support teams to deliver seamless service. * Build strong ...

Pro Solutions Group

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Account Manager (Entry Level)

Murfreesboro, TN · On-site

$47K - $58K/yr (+ commission)

Entry-Level Account Manager Are you ready to kickstart your career in account management? We're ... Collaborate with sales and customer support teams to deliver seamless service. * Build strong ...

Power & Tel

Sales Support

Piperton, TN

$15.25 - $20/hr

Key Responsibilities: · Supports Account Managers with customer needs. · Enters customer orders ... This is an entry-level position. Note: The purpose of this outlined is to focus attention on the ...

Power & Tel

Sales Support

Piperton, TN · On-site

$15.25 - $20/hr

Key Responsibilities: • Supports Account Managers with customer needs. • Enters customer orders ... This is an entry-level position. Note: The purpose of this outlined is to focus attention on the ...

Support Revolution

Service Engineer

Memphis, TN · On-site

$70.30 - $100/hr

Provide 2nd line support to the reseller/distributors in all aspects of customer support * Have a ... Hands‑on experience with servers (Supermicro, EMC, DELL, HP) * Solid hardware system diagnostics ...

CAPE RESERVE INC

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Sales & Marketing Representative - Entry Level

Franklin, TN · On-site

$65K - $75K/yr (+ commission)

Our company is built on a belief in customer service and providing true value to our clients. Our ... I immediately felt like I belonged and felt like I had support in every aspect of the business. The ...

New

CAPE RESERVE INC

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Sales & Marketing Representative - Entry Level

Franklin, TN · On-site

$65K - $75K/yr (+ commission)

Our company is built on a belief in customer service and providing true value to our clients. Our ... I immediately felt like I belonged and felt like I had support in every aspect of the business. The ...

New

Magnolia Acquisitions Inc

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Sales Representative Entry Level

Seymour, TN · On-site

$60K - $70K/yr (+ commission)

We strive to build a foundation of strong leaders to plant the seed of success and support the ... This position involves face-to-face sales to new customers within the Knoxville area. The ideal ...

New

Magnolia Acquisitions Inc

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Client Representative - Entry Level Sales

Knoxville, TN · On-site

$60K - $80K/yr

Drive new customer acquisitions through face-to-face sales presentations * Build and maintain ... Collaborate with team members to hit performance targets and support company growth * Participate ...

Magnolia Acquisitions Inc

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Sales Representative Entry Level

Seymour, TN · On-site

$60K - $70K/yr (+ commission)

We strive to build a foundation of strong leaders to plant the seed of success and support the ... This position involves face-to-face sales to new customers within the Knoxville area. The ideal ...

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Entry Level Dell Customer Support information

What does an entry level Dell customer support representative do?

An Entry Level Dell Customer Support representative assists customers with questions, troubleshooting, and resolving issues related to Dell products and services. They handle inquiries via phone, email, or chat, providing technical support, product information, and basic troubleshooting steps. These representatives are also responsible for documenting interactions, escalating complex issues, and ensuring a positive customer experience. Training is typically provided to help them understand Dell's products and support systems.

What are the key skills and qualifications needed to thrive as an entry level Dell customer support representative?

To excel as an Entry Level Dell Customer Support representative, you need basic computer literacy, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and Dell product knowledge is typically required. Strong verbal communication, patience, and active listening skills help build rapport with customers and resolve issues efficiently. These competencies ensure timely and effective support, boosting customer satisfaction and reinforcing Dell’s reputation.

What are some common challenges faced by entry level Dell customer support representatives, and how can they be overcome?

Entry Level Dell Customer Support representatives often encounter challenges such as handling a high volume of support requests, troubleshooting a wide range of technical issues, and communicating effectively with customers who may have varying levels of technical knowledge. To overcome these challenges, representatives benefit from following structured troubleshooting guides, leveraging internal knowledge bases, and actively participating in team training sessions. Additionally, practicing patience and clear communication helps build customer trust and leads to more successful resolutions.

What are the most commonly searched types of Dell Customer Support jobs in Tennessee?

The most popular types of Dell Customer Support jobs in Tennessee are:

What are popular job titles related to Entry Level Dell Customer Support jobs in Tennessee?

For Entry Level Dell Customer Support jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Entry Level Dell Customer Support jobs in Tennessee look for?

The top searched job categories for Entry Level Dell Customer Support jobs in Tennessee are:

What cities in Tennessee are hiring for Entry Level Dell Customer Support jobs?

Cities in Tennessee with the most Entry Level Dell Customer Support job openings:

Entry Level Dell Customer Support jobs near you
Infographic showing various Entry Level Dell Customer Support job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 4% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Onsite Designated Support Engineer - PowerEdge XE

Dell GmbH

Memphis, TN • On-site

$120 - $180/hr

Other

Posted 4 days ago

Job description

PowerEdge XE: Onsite Designated Support Engineer (DSE); Principal Engineer

At Dell Technologies, we take pride in providing our customers with a quality of service that more than matches the quality of our products. Our Field Service team is integral to making sure the service to our customers is seamless, responsive,and focused. Taking our technical skills to customer sites,we’reresponsible for everything from installation, configuration,and integration,through tomaintenance,troubleshootingand repair. Customers see us as a trusted liaison who can understand their precise needs on a host of admin and technical matters. We also work closely with our designers, solution managers,and sales specialists to provide solutions.

Whatyou’llachieve:

As an Onsite Designated Support Engineer (DSE); Principal Engineer for PowerEdge XE, you will be driving resolution for the customer’s technology sets. Customers benefit from personalized support, coordinated service events, and streamlined problem resolution. You will resolve complex technical issues in a fast-paced, customer critical environment, working on improving processes, standards, and strategies to perfect our Support Services

Join us as a Principal Engineer on our DSE Product Services team!

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